Airtel Complaints & Reviews

Recently Airtel have launched a new plan 349. Unlimited local/STD 1 GB per day 28 GB for 28 Days. When i recharged only the talktime offer is reflected data plan not reflected. When asked customer care this offer is NA for everyone only selected customer. Asked customer care to put this offer to me because i am using airtel for very long time, she said we cannot give offer like that.Then they should mentioned when customer recharging for 349 plan is not for everyone.After using Airtel this long time this hurtful to hear.

Sir, i was having 2.55GB balance after recharging from my airtel money at 14:29hrs today 18/03 but on spending 0.45MB the balance shows 1.5MB, pls solve this mystery at an earliest

Sir i'm a resident of munirka dda flats and for the past one month i've been calling airtel broadband services for the installation of it. But every time they don't contact me back instead say that there is no underground line of airtel in your area i mean how come a company like airtel is refusing it's user to install broadband connection that in a central place like munirka .
Kindly sir look into tjhe matter and help me out with this

Respected sir/ madam. Myself shally kaur using ur company no. [protected]. And i want my no's incoming call detail from jan 2017 to march 2017. Please kindly send me the detail on my brothes id [protected]@gmail.com. I m married to a american guy so i need it urgently to show to immigration as a record for further process please contact me on email id shown above. Thanking you.

On jan 5th 2017b, i was promised that i would get the following at no incremental cost if i did not disconnect my connection as per your case number 77834268 :

1. One month rental waiver

2. 40 mbps download speed (With 4 mbps upload speed)

3. Modem upgrade

4. 80gb data per month

However despite repeated follow ups and repeated request to disconnect due to your (Airtel's) failure in providing what has been committed. Neither the commitment is fulfilled nor the disconnection request is executed.

I am being asked to pay for services that don’t meet my requirement. As every time i call to discontinue the connection, each one of your call center supervisor and everyone from your disconnection handling department that i have spoken to has promised me that i would get a call back in 48 hours and i will be delivered what i have been committed they stated that the matter is escalated to back end team for execution. However this is still open and outstanding.

You should not make me keep the connection on a false promise and keep charging for non-fulfilment of your commitments. And stop your collection team for chasing me for charges that were supposed to be waived off.

My Customer Id is [protected] and I don't get signal(error code B001) frrom December 2016(some strom hit my city). I registered compaint in airtel customer care and they told they will fix the issue in two days. But now 4 months crossed, no one come and fix it. But they keep calling and asking me to recharge my DTH account. Without getting signal why i need to recharge. Today(18/3/2017) I got call again from Airtel customer care and I told the issue, the customer care person said issue will fix before today noon and asked me to recharge my account. So I recharged my account and suddenly they took Rs 15 for IMF charge. Why you took Rs 15 even issue exist in your customer service. I am really upset by your customer service and irresponsibility

Dear sir,

I have been using a airtel simcard for more than 10 years. Recently last 8 months before i came to abroad for employment. I took my simcard also with myself. It was working good last 8 months. From last 10 days its not working. I asked with the relationship centers they are saying this number was deactivated. Eventhough i didn't got any warning msg also. Pls i want my number back.

My number is [protected]
Mail - [protected]@gmail.com

Thanks
Sahubar sathick.

Dearest Nodal,

From past 3 months I am using your services as I heard AIRTEL DTH giving best services in all way.

Recently I have recharged with the rupees of 296 with transaction ID:[protected] on the date of 15, time: between 02:00 pm to 04:00 pm through the distributor shop . Name : PRAGATI ELECTRONIC Koramangala 8th block, Bangalore.

That distributor told within 10 mnts you can see your chanles. Then I move out from there . But till night I didn't get my service back then I called them they told it will come, it will come .

Then I wait for next day, still no response of my calls also and the most shocking thing is that they started rude behave with me and avoid my calls.

So I called to customer care they told by next day before 12 o clock you will able to see your chanles.

But till now I didn't get my channels and still I am keep following your customer care or distributor.

Now I am realising that I did a big mistake to take your connection. I am feeling I am beginning for service by paid.

So please find a proper solution for it .

Name-susanta kumar bai
Customer id-[protected]

My issue on airtel is not solving i have been complaining for one month,
i have ported my number from idea to airtel one month back.since then i am not receiving any calls from bsnl network alone.from the very first day i have been contacting airtel and also i visited there store but everytime they are saying they have mailed to head office my solution is not solved.
i have missed many valuable calls due to this issue even i had many issues due to this problem since am missing calls from bsnl network.
As a consumer i have my rights to get good service.
Airtel customer service is not taking any action on this.

I want my last month bill details. My number is [protected]. Ta very urgent to get the details. Bill duration is Jan-2017 to Feb-2017. Solve and send it as soon as possible. Thank you.

The airtel SIM card I have been using for years now suddenly won't detect in any of the phones. I'm traveling at the moment. Is it possible for me to get a SIM of the same circle????

MY A/C Number [protected]
My name ShyamBhambhu
Date Of Birth[protected]
my a/c is block please unblock my account

I am using airtel money a/c with 931067xxx1, but i forgot my Mpin now my a/c is blocked i tried to call 400 and do as per call but i am getting message "MPIN Reset window is closed." i am not able to reset my Mpin and i have approx rs 200 in my a/c. would you please do the needful.

and also i raise a complaint from airtel website reference no. is AM[protected] .
but still i didn't received any message from airtel.

really very pathetic service :(.

Card block

I have recharged my mobile 2 days back with a plan competitive to jio and not able to call a single person.Regarding poor service please mention in your competitive plan that jio is not able to provide call service you are also in competition with them even not to connect a single call.

My SIM is not yet activated even after 6 days...have tried calling/visiting airtel stores, nodal / appellate authorities, even written to CEO / MD.

Since couple of months (6 to 8 months) connection drop very frequently, service people use to visit and told us that issue resolve, but next again & again issue are persist. Even after many complaint still issue persist, no permanent solution from airtel.
No action from airtel team, entire community facing the similar problem.
Airtel use to collect rs. 1490 every month and not provide appropriate actions to its customers.

Latest complaint ref no: 80106592
Latest incident: 16-mar @ 7.31 pm
Bb no: [protected]

Res sir,
I recharged my phone no. [protected]
Rs 348/- yesterday at 9:00am
as it was shown in best offers that in 348/-
4Gb net 3G/4g & unlimited calling will be given...but it was not mentioned in first sight that it would be used on 4G handset
.but I have no 4G handset..
So pls convert my data balance for 3G handset...so I can continue with airtel..
Bcz I feel so disappointed with your customer service..
I have decided to port my no...
Thanks
SURENDER
Sri GANGANAGAR (raj.)
[protected]
[protected]@yahoo.in

I recharged my phone ([protected]) through my Axis bank credit card on[protected] . TXN No. www.airtel.in/Seq No[protected]. I haven't got any cofirmation SMS from airtel yet. The balance statement after I make a call doesn't reflect the recharge either. I went to the nearest customer care centre, but I didn't get any help from there. I am still as confused as I was before I went there. Besides, I have a 4G handset and a 4G SIM provided by airtel, but my service has not been upgraded yet. As a result, I am not able to enjoy the free data offer available to 4G customers. Worst of all, the IVRS used by airtel is quite a trying experience and is not helpful at all.

My landline number shows incorrect data consumption. The internet is not working since 3rd march 2017 but during this period (Till today, 17th march 2017). They claim that 24 gb has been consumed. This is a clear case of deficiency in service. A fit case of consumer court.

I would go to social media campaign if this is not resolved with immediate effect.

For privacy sake, i am unable to share personal details.in case the representatives of the company wish to connect with me, my email id is:
Abhishek. [protected]@gmail.com.
Since this is registered id, they should be able to find the other details.