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Airtel Complaints & Reviews

2.1
Updated: Jan 6, 2026
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Airtel reviews & complaints page 1384

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A
Aditya PanÐay
from Kolkata, West Bengal
Feb 20, 2017
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Address: Lucknow, Uttar Pradesh, 226016

Please register this no.[protected] to my airtel dth connection id no.[protected]
Plzz
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    H
    Hemalatha agilan
    from Avinashi, Tamil Nadu
    Feb 20, 2017
    Resolved
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    Resolved

    Address: Chennai, Tamil Nadu, 600029
    Website: airtelonlinerefund.com

    I applied for broadband connection during December 2016 but later on I received call from Airtel stating that connectivity is not feasible in my area so I asked for refund of cash of RS.1000 which I paid and I uploaded my bank passbook scanned copy in airtelonlinerefund.com and they said it will be refunded within 2 working days but it's been 2 and half months but still the refund is not made. How much long should I wait? I'm frustrated by your customer service, the next day I called for new connection they came to collect the amount but to refund my money back your Airtel team is taking about more than 2& half months time?? Very irritating it is you know
    Mar 24, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Feb 20, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post, dated 20 February 2017.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    Akanksha Singh
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Mar 25, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 20 February 2017.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Karishma Chauhan
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      S
      SanaZEHRA
      from Khopoli, Maharashtra
      Feb 20, 2017
      Resolved
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      Resolved

      Address: Faizabad, Uttar Pradesh, 224001

      I facing too much network problem during voice calls at inside my room. For making a call, I constrained to go outside. So many times i registered complains against this but no solution still. I checked my area map at www.airtel.in/opennetwork and it shows that in my area, tower is needed. Please build tower as soon as possible. My address is- House No.2/2/22 baby ice-cream factory gali kandhari bazar rekabganj hanumangarhi Faizabad, UTTAR PRADESH, PIN CODE-224001
      Apr 1, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Mar 01, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 20 February 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Anil S.
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        M
        madhavanmaddy
        Feb 20, 2017
        Resolved
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        Resolved

        Address: Chennai, Tamil Nadu, 600050
        Website: airtel.com

        Respected sir / madam
        Hi this is Madhavan I am using prepaid connection
        number this [protected] my number connection cut so pls provide Me same
        number with new SIM card I have reached two much time to complaint
        regarding this matter but not help Me now I want same SIM card because
        using this number for 8 years pls provide this number say to airtel team
        pls provide me pls do it needful
        Mar 27, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Feb 20, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 20 February 2017.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        Akanksha Singh
        airtel presence (airtel Customer, service team)
        bharti airtel ltd

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          S
          saiavvari
          from Delhi, Delhi
          Feb 20, 2017
          Resolved
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          Resolved

          Not getting otp to airtel sim

          Address: Nellore, Andhra Pradesh, 524004

          Hi Airtel, I am not getting OTP for SBI online transactions . I already registered my mobile number in the bank . from the past one month i am not getting messages and OTP'S for my online banking transactions.Unable to send messages also. I contacted bank they are telling register your mobile for OTP support in airtel. My cell no is [protected]. Please do the needful. Thanks and Regards -- AVVARI SESHA TALPA SAI .My mail id is : [protected]@gmail.com...
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          N
          Nusrat Husain
          from Lucknow, Uttar Pradesh
          Feb 20, 2017
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          Address: Lucknow, Uttar Pradesh, 226001

          I was using an airtel sim...I drop my mobile road while driving a vehicle on 18th February 2017...My airtel number is [protected]..I request you to kindly block the sim at the earliest
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            1
            1satishkumar
            from Lucknow, Uttar Pradesh
            Feb 20, 2017
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            Address: 302029

            Sir I am SATISH KUMAR. I am using the airtel sim card contact no is.[protected] sir when I send any sms the notifications show that sending is failed. Plz help me
            +1 photos
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              P
              pks rao
              from Hyderabad, Telangana
              Feb 20, 2017
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              Address: Hyderabad, Andhra Pradesh, 560036
              Website: airtel

              Dear Sir,
              We are not getting proper signals for the last 8 monthths.So many times we made complaints .But of no use .Suggest alternate
              Thanks
              P. Archana
              [protected]
              [protected]
              [protected]
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                S
                Shiva Kumar.m
                from Shirhatti, Karnataka
                Feb 19, 2017
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                My airtel money account is blocked

                Address: Bangalore, Karnataka

                Hi sir

                My name is Shiva Kumar

                My Airtel money account blocked I enter three times wrong pin as i forgot my pin I tried to unblock my account on 400 and *400# but no response and they reply only in 24 hours every day.please help my number [protected] please do the need full sir.

                Thanks
                Regards
                Shivakumar.m...
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                A
                Alira Rizwan Khan
                from Tarikere, Karnataka
                Feb 19, 2017
                Resolved
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                Resolved

                Address: Bangalore, Karnataka, 57216
                Website: www.airtel.in

                Complaint1: No right information given in the app. Information is wrong.
                I recharged using the airtel app which says 3gb 3g/4g at Rs.248. Instead i was credited 2gb 4g only data + 1gb 3g data. My phone doesn't support 4g and neither there is 4g coverage in my location. So that 2gb data went wasted. The app must give right information about the recharges.

                Complaint 2: Customer care service doesn't provide right support.
                I called customer care agent to ask about this issue. And what they replied was I am supposed to call customer care agents every time i recharge and ask if the information is right or wrong. Insane! If so then why is the app meant for? Even the supervisor didn't respond to me well. He started an argument over with me.
                +1 photos
                Mar 29, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Feb 24, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 19 February 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Akanksha Singh
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  C
                  Cvek Suji
                  from Delhi, Delhi
                  Feb 19, 2017
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                  Address: Hyderabad, Andhra Pradesh

                  I have purchased airtel top-up recharge of rs. 10/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card.

                  Serial no:[protected]

                  Secret pin:108* *45496709

                  My mobile no:[protected]
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                    A
                    Ayush Kumar Kedia
                    Feb 19, 2017
                    Resolved
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                    Resolved

                    Address: 852129

                    Namaskar sir mera airtel mobile number hai [protected] sir darsal kal se mera internet nahi chal raha hai sabhi website sabhi application per nahi chal raha hai kuch bhi open karte hain toh Connection failed batata hai jiske bajah se hum bahut pareshan hain mera address hai- Main Road Gaon- Sonbarsa Raj District- Saharsa Pincode- 852129 issi area mai iternet kaam nahi kar raha hai iss liye meri yeh complain darj kar iss problem ko jald se jald solve karwa dijiye please sir
                    Feb 23, 2017
                    Complaint marked as Resolved 
                    sir jald se jald iss samasya ko solve karwaya jaay mera airtel mobile number hai 9006091926
                    Airtel customer support has been notified about the posted complaint.
                    Feb 18, 2017
                    Updated by Ayush Kumar Kedia
                    Namaskar sir mera airtel mobile number hai [protected] darsal sir meri yeh complain hai ki aaj subah se mera internet kaam nahi kar raha hai sabhi website application per kaam nahi kar raha hai kuch bhi open karte hain toh connection faild batata hai hum kya karen sir aap hi bataiye bahut pareshan hain sir mera address hai - Main Road Gaon- Sonbarsa Raj District- Saharsa pincode- 852129. hum yahin rahte hain sir aur issi gaon mai aapka internet kaam nahi kar raha hai baaki dusre city mai kaam kar raha hai iss liye mujhe lagta hai ki yahan per aapke tower mai kuch tecknical kharabi aa rahi hai jiske bajah se hum sabhi airtel grahak ko yeh dikkat ho rahi hai kabhi kabhi toh airtel ka tower hi nahi rahta hai iss liye aapse niwedan hai ki meri yeh complain darj kar jald se jald iss problem ko jar se solve kar diya jaay taaki aage se hume yeh dikkat nahi ho aapke aage haath jorte hain please jitni jaldi ho sake iss problem ko solve karwaiye mera mobile number yahi hai [protected]
                    Feb 18, 2017
                    Updated by Ayush Kumar Kedia
                    sir jaldi se yeh problem ko solve karwa dijiye hume kaafi dikkat ho rahi hai sir
                    Feb 18, 2017
                    Updated by Ayush Kumar Kedia
                    Namaskar sir mera idea mobile number hai [protected] darsal sir baat yeh hai ki karib dher saal pehle mera yeh sim kho gaya tha aur maine block karwa diya tha lekin jab aaj maine iss number per call kiya toh yeh number per ring ho raha hai isska matlab yeh sim use ho raha hai iss liye sir aapse niwedan hai ki meri iss complain ko rejisterd kar [protected] iss sim ko jald se jald block kar dijiye
                    Feb 19, 2017
                    Updated by Ayush Kumar Kedia
                    sir please hum aapse request karte hain ki iss problem ko jald se jald solve karwaya jaay
                    Verified Support
                    Feb 20, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 18 February 2017.

                    We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Akanksha Singh
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Feb 20, 2017
                    Idea Cellular Customer Care's response
                    Hi,

                    SIM deactivation requires validation of your details. We request you to contact nearest My Idea to block the SIM or contact customer care at 12345 from your other Idea Mobile or use link: http://www.ideacellular.com/customer-care/need-help/idea-office-locations to call customer care from non Idea mobile. You can also visit our website www.ideacellular.com or http://bit.ly/1nbfoqO to locate nearest My Idea.

                    Regards,
                    Tudor
                    Verified Support
                    Feb 21, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 19 February 2017.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Anil S.
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    sir mai kal hi apna airtel sim recharge kara tha mera internet kal tack Chala Magar abb nahi chal raha hai plz
                    is problam ko jald solve kar de plz sir
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                      A
                      Anurag_roy1986
                      from Jaipur, Rajasthan
                      Feb 19, 2017
                      Resolved
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                      Resolved

                      Address: New Delhi, Delhi, 110045
                      Website: Airtel

                      Hello team,
                      Yesterday evening i got the confirmation from airtel about successful approval received from reliance gsm about the mnp status for my two postpaid numbers ([protected] & [protected]).
                      Today when i changed the sims and got televerification done by airtel for both the numbers it remained successful for couple of minutes and after that started reflecting no service and there are no signal bars. Called airtel customer care and they suggested to keep mobile switch off and wait for two hours and network will resume automatically. However 3 hrs crossed and there is no change from the previous situation and i am helpless now as it's my official numbers and provided to on every single official platform including banks and all.

                      Now the customer care members are unable to comment anything. Request you guys to look after the issue as soon as possible because i am extremely helpless here due to both official numbers closed. Can i know any loss to business who the hell will be responsible for all my losses due to this absurd situations.
                      Mar 23, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 20, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 19 February 2017.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Akanksha Singh
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        I
                        itscooltime
                        from Calicut, Kerala
                        Feb 19, 2017
                        Resolved
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                        Resolved

                        So, a few days back I posted a complaint about refund not being credited and one of the transaction got refunded but the other did not and I did not get any response from anyone. The refund amount is Rs 87. The complaint no. is 286549. The customer service has not replied to emails, too. This is taking too much time and very unacceptable for a process that is automatic. Please refund quickly.
                        Feb 28, 2017
                        Complaint marked as Resolved 
                        It took them 3 weeks for a thing that is to be done in 5 days, The service was unacceptable. Needs to improve on it.
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 19, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

                        Should you require further information, please feel free to write to us at [protected]@airtelbank.com

                        Regards,
                        Akanksha Singh
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Feb 19, 2017
                        Updated by itscooltime
                        I called 400 and got no option for customer service, only 1)recharge 2)send money 3)pay a shop 4)last 5 transactions 5)change mpin. What is this nonsense? Can't you just fix this issue without all these inconveniences?
                        Feb 21, 2017
                        Updated by itscooltime
                        I called 400 but there was no option for any customer service, and this is really unacceptable. My refund of Rs.87 is still not credited and its been 2 weeks. I sent them emails and they said they get back to me in 2 days and still no response after that. The complaint reference no. is 295192. The refund details are given below
                        Authorization code for sale transaction 262486
                        Refund Reference # 75260827040011766802856
                        This is very unacceptable. Refund this ASAP.
                        Verified Support
                        Feb 21, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post, dated 21 February 2017.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Akanksha Singh
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Feb 23, 2017
                        Updated by itscooltime
                        still no refund
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                          A
                          Amol Gautam
                          from Bengaluru, Karnataka
                          Feb 19, 2017
                          Resolved
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                          Resolved

                          I got my number ported from TN circle to Karnataka Cicle, but i am unable to connect to the 4G network.
                          The 3G works fine but i am unable to connect to the LTE network on airtel.
                          I guess they are repacking the 3G SIM in 4G packets.
                          I have a 4G sim, and a 4G handset, but still i cant connect to 4G network.

                          The customer support is clueless what to do.
                          worst experience ever. Switching to JIO next month.
                          Mar 25, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 21, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 19 February 2017.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Anil S.
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            M
                            Mukesh Changal
                            Feb 19, 2017
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                            Address: 49200

                            I am NRI my india sim card now not working in Dubai now do not work . Please help me
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                              N
                              Nishant_gadgil
                              from Bengaluru, Karnataka
                              Feb 19, 2017
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu, 603103
                              Website: www.airtel.com

                              We raised a request for broadband connection on 10th of Dec and we didn't got any connection and after that we raised a refund request on 7th of January 2017 but still our refund is pending with airtel. Everyday we are calling to their customer care but they used to give the assurance that your amount will be refunded within 48 hours but there is no refund initiated from their side.

                              We mailed to their zonal office their appellate team also but there is no response.

                              We keep on communicating them through mails and calls but there is update from there side.

                              Registered No for Broadband connection: [protected]
                              Registered Name: Nishant Gadgil.
                              Amount Paid: INR 3792
                              Token number for the refund request:-AOR3f564d(provided by airtel)
                              Mar 25, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 19, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post, dated 19 February 2017.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at [protected]@in.airtel.com

                              Regards,
                              Akanksha Singh
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Mar 25, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 19 February 2017.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Karishma Chauhan
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                A
                                Abhishek B K
                                from Bengaluru, Karnataka
                                Feb 18, 2017
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                                Address: Ramanagara, Karnataka, 562138

                                Please change airtel demo sim
                                Feb 18, 2017
                                Updated by Abhishek B K
                                I am open in mobiles services please change airtel normal sim to demo sim
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                                  A
                                  Areeb Arshi
                                  from Bengaluru, Karnataka
                                  Feb 18, 2017
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                                  Address: 560026

                                  I have recharged with rupees 349 and i had to get unlimited calls plus 3 gb of internet as it was shown in special recharge for you. But i got 1 gb of internet only.
                                  +1 photos
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                                    B
                                    Bhagirath Nagar
                                    from Barkot, Uttarakhand
                                    Feb 18, 2017
                                    Resolved
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                                    Resolved

                                    Diar sir yeha par airtel ka network sahi nahi chal pa raha hai kabhi ata hai kabhi nahi aata 3g net bhi sahi nahi chal pa raha hai..
                                    Apne app chalte huye cut ho jata hai apse ricwest karta hu ki app jaldi se is par koi riaction le...sewa jaldi se shuru karwaye...kafi pareshani ho rahi hai...sahi tarha se ntwork nahi hone k karan kai prakar ki pareshaniya aa rahi hai kabhi bhi network chala jata hai... Kafi der tak nahi aata hai...
                                    Mar 24, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Feb 18, 2017
                                    Updated by Bhagirath Nagar
                                    Network probalam
                                    Feb 18, 2017
                                    Updated by Bhagirath Nagar
                                    Diar sir yeha par airtel ka network sahi nahi chal pa raha hai kabhi ata hai kabhi nahi aata 3g net bhi sahi nahi chal pa raha hai..
                                    Apne app chalte huye cut ho jata hai apse ricwest karta hu ki app jaldi se is par koi riaction le...sewa jaldi se shuru karwaye...kafi pareshani ho rahi hai...sahi tarha se ntwork nahi hone k karan kai prakar ki pareshaniya aa rahi hai kabhi bhi network chala jata hai... Kafi der tak nahi aata hai...
                                    Verified Support
                                    Feb 21, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 18 February 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Anil S.
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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