| Address: Jaipur, Rajasthan, 302001 |
Hello sir/ma'am,
I am surprise to see my airtel bill, in which continuously outgoing call to [protected] every day 5 to 7 calls, when i am trying to know about this no. through airtel customer care, she told me, she can't share details with me for other no., i also request her at least tell me name of no. holder cuz when i try to call on no., call is disconnected within second.
Apr 1, 2017
Complaint marked as Resolved
Airtel customer support has been notified about the posted complaint.
Verified Support
Feb 17, 2017
Airtel Customer Care's response Dear Customer,
This is with reference to your post, dated 17 February 2017.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at [protected]@in.airtel.com
Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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Verified Support
Feb 22, 2017
Airtel Customer Care's response Dear Customer,
This is with reference to your post dated 17 February 2017.
We tried calling you multiple times to get additional details to enable us to address your concern.
However, there was no response.
We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.
Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
I have not received any update on this. Request you to please look into this on urgent basis.
Also, I have raised FIR also in Newtown Police station regarding this.
In the month of Aug'16, I went to UK and US. For business purposes, I added International roaming pack in my account. When I came back from there, I asked multiple times (you can pull calls data made to Airtel) Airtel team to de-activate my international roaming pack which was not done. In Dec'16, I went to Singapore with my family and used data pack there without knowing that international pack is still active. Now they have sent me a bill of 172000 (which I am not going to pay under any circumstances).
Thanks!
Sharad