Airtel Complaints & Reviews

Feb 26, 2017

Updated by Sanjeev Thanks for the quick turnaround.

Mar 02, 2017

Updated by Sanjeev I have to take my word back. It was just couple of days of happiness. I got a call again today from one of the executive. I got call from [protected].

Please remove my 2 numbers from your database and the numbers are [protected] & [protected]. I need a complete investigation on why am I still receiving calls from your customer service.

May 13, 2017

Updated by Sanjeev No action taken from them, I am still receiving lot of calls. Please take necessary action.

May 13, 2017

Updated by Sanjeev Please reopen this complaint.

Feb 19, 2017

Updated by Aabid Wani Due to network failure and cal break my problem was not heard by costomer care and still I m waiting for a cal from ur side

Feb 21, 2017

Updated by Jagdip Vaishnav Below is mail sent to Airtel.You shall realise how Airtel fools consumers /customers .No business ethics
[protected][protected][protected][protected][protected][protected][protected][protected]
Airtel

Sir Complaint Against Airtel
Mobile no -[protected]
[protected]--------

I do not agree with your views.
[1]I have made calls outgoing or received incoming calls on whats app only, then why charged
[2] Airtel has charged on incoming calls made by Airtel, received by me at USA,
[3] When app facility through wi fi is free where is the question of paying charges, even mobile data is switched off
[4] How Airtel can make unsolicited calls that too at midnight, harness consumer /customer
[5] What about handset which fell down from my hand while receiving one of the call from Airtel at midnight.
[6] How Airtel can activate international roaming facility on pre paid facility., without consumer/ customer consent
[7] My mobile number was /is not [protected] as stated by you, Please do not fool customer /consumer
My alternative number is c/o[protected]

I am not satisfied with your services

Jagduti Vaishnav
senior citizen
USA

[protected][protected][protected][protected][protected][protected]
Response from Airtel

Dear Jagruti Vaishnav,
This is in reference to your communication to DOT with the reference number PMOPG/E/2017/0072673 dated 04th February 2017, wherein your concern is regarding balance deduction for the airtel mobile number [protected].
This is to apprise you that as per system validation adjustment has already been provided in your account for the above stated dispute. For details on tariff, visit http://www.airtel.in/mobile/prepaid/roaming/international
Furthermore, please be assured that our system is flawless and there is no manual intervention. The software captures the details of the call that you make from or receive on your mobile or the data that you use and generates the charges accordingly.
Moreover, we would like to inform you that International Roaming service is default service activation on all airtel prepaid numbers. Monthly rental of Rs.99 would be deducted from your main account balance once you latch on to the roaming network.
Also, we tried contacting you on number [protected] but could not establish contact.
Please be assured that it is our continuous endeavor to provide high quality service to the satisfaction of all our customers.
If you have any further queries/concerns, please feel free to contact us. We will make every effort to revert with a resolution as soon as possible.
Regards,
Seep Dutt
Customer Services
bharti airtel limited

Feb 21, 2017

Updated by Siddharth Nair Comments
Si Siddharth Nair 0 minutes ago

I'm from Ahmedabad and my number is [protected].

I just want you to either give what was promised i.e a no FUP 16mbps connection or disconnect it. I don't want any other alternative.

I've suffered quite enough.

Thank you