Claimed

Airtel Complaints & Reviews

2.1
Updated: Jun 10, 2026
Complaints 54802
Resolved
21980
Unresolved
32822
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1387

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
jaishree guptaa
from Mumbai, Maharashtra
Feb 21, 2017
Resolved
Report
Copy
Resolved

Address: 560099

Hello All,

i am keep calling no one is replying, to us whome should i contact

@Nodal officer - We took a corporate airtel connection and from day one we are struggling with the connection timeline, IP's and with the billing, there service has been pathetic. Being a corporate i atleast seek some better resolution and service. Please help.

Regards,
MSB
___________________________________________________________________________
Maninder Singh
Human Resource Generalist, India
Schweitzer Engineering Laboratories, Pvt Ltd.
Plot No. 166 | 5th A Cross Bommasandra Industrial Area | Bommasandra |
Bangalore| Karnataka | INDIA | Tel: [protected] | Desk: +[protected] | www.selinc.com
Making Electric Power Safer, More Reliable, and More Economical®
___________________________________________________________________________
Disclaimer:
THIS EMAIL MAY CONTAIN CONFIDENTIAL OR LEGALLY PRIVILEGED MATERIAL. IF YOU ARE NOT THE INTENDED RECIPIENT, PLEASE DELETE THIS EMAIL AND NOTIFY THE SENDER. THANK YOU.

From: Maninder Singh/SEL
To: collection data
Cc: Deva Kumar E, "[protected]@selinc.com", Prasad K
Date: 02/08/2017 04:30 PM
Subject: RE: Extra Billed paid- receipt on papper less amount

Please find the details below

Invoice No. KK_035_Nov2016

Account No. / Circuit ID_ 9411464

Bank Name_ Citibank

UTR No./Reference No._ CITIN[protected]

Transaction Date_ 25th Nov 2016

Amount _Rs.175875/- TDS @ 10%

Regards,
MSB
___________________________________________________________________________
Maninder Singh
Human Resource Generalist, India
Schweitzer Engineering Laboratories, Pvt Ltd.
Plot No. 166 | 5th A Cross Bommasandra Industrial Area | Bommasandra |
Bangalore| Karnataka | INDIA | Tel: [protected] | Desk: +[protected] | www.selinc.com
Making Electric Power Safer, More Reliable, and More Economical®
___________________________________________________________________________
Disclaimer:
THIS EMAIL MAY CONTAIN CONFIDENTIAL OR LEGALLY PRIVILEGED MATERIAL. IF YOU ARE NOT THE INTENDED RECIPIENT, PLEASE DELETE THIS EMAIL AND NOTIFY THE SENDER. THANK YOU.
Apr 11, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 21 February 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Mar 08, 2017
Airtel Customer Care's response
Dear Mr. Guptaa,

This is with reference to your post dated 21 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Jaswant Das
    from Delhi, Delhi
    Feb 21, 2017
    Resolved
    Report
    Copy
    Resolved

    Address: New Delhi, Delhi, 110010

    They are saying i m continuesly calling on a number mentioned in my bill but in real i didn't done a single call on that number.. Airtel is saying i m calling continuesly in 4 to. 50 times in a day on that specific number but in real i have more then 20 times from the same number or other number but us number par koi call uthata hi nahi kaise possible sara sara din us number par mere phone se calling ho rahi hai or agar mai real mai bi karta hun to koi uthata nahi its a clear fraud jo airtel mere sath kar raha hai same sms ho rahe hai switch off numbers par even maine handset hi change kar ke dekh lia ...
    Please help...
    Mar 28, 2017
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Feb 22, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 21 February 2017.

    We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

    You can also get in touch with us at [protected]@in.airtel.com

    Regards,
    Anil S.
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Feb 25, 2017
    Airtel Customer Care's response
    Dear Customer,

    This is with reference to your post dated 21 February 2017.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

    Regards,
    Anil S.
    airtel presence (airtel Customer, service team)
    bharti airtel ltd

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      J
      jayshahbharti
      from Bhubaneshwar, Odisha
      Feb 21, 2017
      Resolved
      Report
      Copy
      Resolved

      Address: Chennai, Tamil Nadu, 600008

      My name is jayprakash bharti and i had not got refund for my airtel broadband connection and from past 2 months not getting proper response from mail conversation to appellate. [protected]@in. airtel.com. details are given below:
      Caf. no. tnpc902750
      A/c. no. [protected]
      Ref. no.[protected]on 5th feb 2017)
      Ref. no.[protected]on 12th feb 2017)

      Kindly please solve my problem asap...
      Mar 29, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Feb 21, 2017
      Updated by jayshahbharti
      My contact no. is [protected]
      Verified Support
      Feb 22, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 21 February 2017.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

      Regards,
      Anil S.
      airtel presence (airtel Customer, service team)
      bharti airtel ltd

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        shank a
        from Delhi, Delhi
        Feb 21, 2017
        Report
        Copy

        Address: New Delhi, Delhi, 110018
        Website: airtel

        Hi I m kulwinder my mobile no [protected] has been deactivated as I was abroad as it was inactive for more than 6 months the no is very important for me pls reactivate it, it a humble request..i was not in india so wasn, t able to use it I have been using this number for years.customer service says it is still temporary deleted.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Siddhant Irpenwar
          from Mumbai, Maharashtra
          Feb 20, 2017
          Report
          Copy

          Dear Sir,

          I would like to inform you that I have lost my lifetime airtel prepaid sim card no [protected] today evening.Hence, request you to do the needfull to block the sim as soon as possible to prevent misusage of it.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Shail2381
            from Gwalior, Madhya Pradesh
            Feb 20, 2017
            Resolved
            Report
            Copy
            Resolved

            Address: Ratlam, Madhya Pradesh, 457001

            Both recharges were failed but still 246×2=492 ruppes not refund.
            1) Rs.246.0 online recharge of Airtel mobile [protected]; txn ID[protected] has failed due to a technical issue. Refund will be processed within 7 working days.
            2) Rs.246.0 online recharge of Airtel mobile [protected]; txn ID[protected] has failed due to a technical issue. Refund will be processed within 7 working days.
            Mar 31, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Feb 21, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post, dated 20 February 2017.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards,
            Akanksha Singh
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Feb 26, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 20 February 2017.

            We tried calling you multiple times to get additional details to enable us to address your concern.

            However, there was no response.

            We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

            Regards,
            Akanksha Singh
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              N
              Nishok Varshaan
              from Bengaluru, Karnataka
              Feb 20, 2017
              Resolved
              Report
              Copy
              Resolved

              Address: Bangalore, Karnataka, 560021

              Hi,

              I would suggest others and myself to go for any other network but airtel after receiving my feb bill from airtel. They get some magic numbers and just charge customers. I had been in roaming from past 1 year but this time when i visited for NCR region. I receive a huge bill of 1300+. with 498 rs for roaming outgoing where as every corporate plan will have this same as home circle. This is not first time. Happened same with my last 4g dongle, I had to fight for atleast 7-8 months to get it resolved. I will not pay any bill until this is resolved.

              My details-
              PH - [protected]
              Mar 31, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Feb 24, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 20 February 2017.

              We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

              Regards,
              Akanksha Singh
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                rraghu1989
                Feb 20, 2017
                Resolved
                Report
                Copy
                Resolved

                Address: Hyderabad, Andhra Pradesh, 500070
                Website: www.airtel.in

                Hi there, I have been using my airtel number [protected] from last one year. Recently I have been to UK for my company business trip. I have not used any data there but Airtel has charged me 13000rs towards international data roaming charges. I spoke to their customer support team and appellate teams many times but couldn't get any response from them. One guy from airtel called me one day that he is from settlement department from aritel and asked me to pay 4000rs and also asked me to give him Rs 2000 in hand in order to waive off the remaining bill. I gave him 1500 rs in cash and 500 rs later transferred just to make sure that I have proof of sending money to him with respect to bill waiver. But that guy (Shiva kumar) hasn't responded from there.

                This is very ridiculous that Airtel is charging its customer fake charges and also hiring persons who does this sort of illegal activities.

                I want my money back.
                Apr 1, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Mar 01, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 20 February 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Anil S.
                airtel presence (airtel Customer, service team)
                bharti airtel ltd

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  ari12323456
                  from Chennai, Tamil Nadu
                  Feb 20, 2017
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: 600002
                  Website: airtelonlinerefund.com

                  I have requested for airtel land line with broad band connection,
                  I have submitted the proof and gave cash of Rs.2100,
                  They said the amount will be deducted for 1st three month bill,

                  I waited for 3 weeks, I gave complaint which was not solved,
                  i wrote mail to [protected]@airtel.com
                  Complaint number :[protected]

                  Since i haven't received any proper reply, i wrote to appellate.[protected]@in.airtel.com

                  They convinced it will be done in a week time, no use .

                  Later i lost my patience, i shoutedand said i dont want your connection i want my money back .
                  They asked me to raise online refund request the same i din, till date i haven't received any reply .
                  Ticket number :AOR8a5f66

                  Arivazhagan
                  [protected]
                  [protected]
                  Mar 23, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Feb 20, 2017
                  Updated by ari12323456
                  I have requested for Refund of the amount which i have paid Rs.2100
                  still i haven't got any feedback
                  I wrote to nodal, Appelleate level
                  Every day some person will be calling to update me that the issue will be solved, not happen at any time

                  Airtel complaint number : [protected].

                  Even i have wrote all levels, no response

                  Arivazhagan
                  [protected]
                  Verified Support
                  Feb 20, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 20 February 2017.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Akanksha Singh
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Feb 20, 2017
                  Updated by ari12323456
                  am tired hearing all these stories, am not your boss to hear all your excuses, am your customer, i want the status about payment, a prompt date when i will get my money back .
                  Verified Support
                  Feb 20, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post, dated 20 February 2017.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at [protected]@in.airtel.com

                  Regards,
                  Akanksha Singh
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Feb 20, 2017
                  Updated by ari12323456
                  i got call from[protected] seeking my account details . that idiot asked my credit card number with my expiry data, whats happening ??, am not a fool here !! sitting here to watch all you fraudulent games. you will face me legally .
                  Verified Support
                  Mar 25, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 20 February 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Karishma Chauhan
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    radge
                    from Chennai, Tamil Nadu
                    Feb 20, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 603202

                    Sir, i have an airtel fixed line + broadband connection with number[protected].

                    It is an adsl connection and the current plan is 1999+taxes plan. I had called airtel customer care, probably on 2nd feb 2017, to change the plan to 1099+taxes. They asked me to call back on my billing start date (5th of every month) for plan change.

                    I called their customer care on 5th - they were unable to change plan due to a backend error and asked me to wait for 3 days. I called them again on 8th - same response, wait for 3 days. They also refused to give me a reference number. I emailed their customer care on 10th - from whom i have not received any satisfactory response till date.

                    I called them back on 14th feb, and their customer rep told me that i have to switch to airtel's v-fiber plan by paying 1000rs, only after which i will be able to change plans. After i reasoned with him, he agreed to discount the 1000rs by giving 25% discount for next 3 months. But again, he was unable to change the plan due to backend error.

                    After that i mailed their appellate authority, for which i got no response.

                    Details of previous interactions with airtel customer care representatives @ 121. Airtel interaction id[protected] hinduja - 5/2/2017, about 4.10pm airtel interaction id a1nn7aiu - varsha - 8/2/2017, about 5.50 pm airtel interaction id[protected] mr. Saradh mohan - 14/2/16, about 12.10-12.40pm

                    Thus airtel has retained me in a higher tier plan for past 15 days, in spite of repeated attempts by me to switch plans, for which i will have to pay - in spite of them being at fault. I request you to look into this unethical business practice by airtel and provide me with a resolution.

                    Thanks
                    Mar 23, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 20, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post, dated 20 February 2017.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at [protected]@in.airtel.com

                    Regards,
                    Akanksha Singh
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Mar 25, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 20 February 2017.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Karishma Chauhan
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      from Nalagarh, Himachal Pradesh
                      Feb 20, 2017
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Bilaspur, Himachal Pradesh, 174004

                      Dear Airtel,

                      This is Avtar Singh, i had an airtel number +91-[protected] which i brought three years back. as i didn't use my number for period of 6 months. airtel deactivated that number... but i want that number now badly because i have given that number to all officially and friends.

                      Kindly Help .

                      Regards
                      Avtar Singh
                      [protected]@gmail.com
                      Apr 1, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 24, 2017
                      Airtel Customer Care's response
                      Dear Mr. Singh,

                      This is with reference to your post dated 20 February 2017.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Akanksha Singh
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        C
                        chelvannumerro
                        from Karaikudi, Tamil Nadu
                        Feb 20, 2017
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: 630002
                        Website: www.airtel.in

                        Dear sir/madam my old airtel number is [protected], in my area 630002 karaikudi there is no airtel internet facilities. But one person from airtel local boy his name is manikandan (Cell:[protected]) came and gave me the connection for rs 1080 per month at the same time we paid 2500 for this fraud company. Connection is very very slow and always said no internet connection. So i raised a complaint to airtel through phone they said sorry airtel broadbandconnection is not available to your area. So we send emails to quit connection. They are telling to pay the full month money to quit connection. Im asking why are you begging and cheating your valuable customers like this. Not even used for two days but they had not understood but asking money with due amounts. Tell me the solution for this fraud act. Im going to file a consumer complaint saying that the "contract was already concluded", but by not terminating the services, the company has committed fault, imperfection and deficiency in service. Also im going claim the compensation for harrassment.
                        Rip airtel
                        Mar 25, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 22, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post, dated 20 February 2017.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Anil S.
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          anks2011
                          from Gurgaon, Haryana
                          Feb 20, 2017
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: New Delhi, Delhi, 110076

                          Hi

                          I am registered with my mobile number [protected]. I had ported this number and mentioned the address of my company name. Now I went to the store of malviya Nagar to change the address. Since I stay in a paying accommodation that's why I gave my company's address. At the store they changed my address but the name of the company still exist in the bill.

                          Note:- I want to remove just the company name.

                          Note:- I dnt want plan or any services to change.



                          Looking for early redressal as I have to use the bill as proof in my other documentation which is just getting delayed because of airtel slow grievance redressal.

                          I have been calling you guys, havnt got any revert, you force people to port numbers and then dnt redress the issue. Next I am going to social media on this.

                          Pls action the request

                          Regards

                          Ankita
                          Apr 1, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 27, 2017
                          Airtel Customer Care's response
                          Dear Ankita,

                          This is with reference to your post dated 20 February 2017.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Akanksha Singh
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Respected Sirs,
                          i want the details of outgoing & incoming calls of the last 2 months.

                          My No. is [protected]
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            H
                            hdixit
                            from Mohali, Punjab
                            Feb 20, 2017
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

                            Hi this is regarding the airtel broadband [protected] .

                            I am writing this mail because i am very unhappy with the Airtel broadband department.
                            I was the very happy using airtel broadband since many years, But since 15 days, it was a very horrible experience for me.
                            I had airtel broadband in noida D-block, Sector 27 for almost 2 years, I had stopped my connection on March 2016 because i was shifting to Bangalore.
                            I moved from Bangalore to Noida on 6th feb, then i requested for re connection of my old broadband connection in different address.(B-497, sector 19 Noida)

                            Customer Executive told me it will take 3 days for the re connection.
                            From then onward i was daily contacting the broadband guys for the status, and everyday they told that it will take 2 days.

                            today on 20th Feb, i got a call from customer executive and he said to me " Your request for airtel broadband re connection has been canceled as there is some technical problem"

                            if that is the case, i should have intimated with in 3-4 days that this request can not proceed, So i could go for some another options, My time is wasted like anything.

                            This is very wrong for a customer, i feel cheated .
                            This mail is for the feedback and please take care these things.
                            In the end, i would like to say that I will never suggest someone to use airtel broadband services.

                            Executive names which gave me wrong information for 15 days:
                            1) kishore rajput
                            2) Bishal Joshi
                            3)abhishek rai
                            Mar 24, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 20, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post, dated 20 February 2017.

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at [protected]@in.airtel.com

                            Regards,
                            Akanksha Singh
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Mar 25, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 20 February 2017.

                            We tried calling you multiple times to get additional details to enable us to address your concern.
                            However, there was no response.
                            We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

                            Regards,
                            Karishma Chauhan
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              J
                              Jay.Joshi
                              from Mumbai, Maharashtra
                              Feb 20, 2017
                              Report
                              Copy

                              Address: 560037

                              I am waiting for new Airtel Broad band connection from last 1 week still not yet got the connection (ref#: 7235615), i made the payment submitted documents all done, but still no executive turned up.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Aditya PanÐay
                                from Kolkata, West Bengal
                                Feb 20, 2017
                                Report
                                Copy

                                Address: Lucknow, Uttar Pradesh, 226016

                                Please register this no.[protected] to my airtel dth connection id no.[protected]
                                Plzz
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  Hemalatha agilan
                                  from Avinashi, Tamil Nadu
                                  Feb 20, 2017
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Chennai, Tamil Nadu, 600029
                                  Website: airtelonlinerefund.com

                                  I applied for broadband connection during December 2016 but later on I received call from Airtel stating that connectivity is not feasible in my area so I asked for refund of cash of RS.1000 which I paid and I uploaded my bank passbook scanned copy in airtelonlinerefund.com and they said it will be refunded within 2 working days but it's been 2 and half months but still the refund is not made. How much long should I wait? I'm frustrated by your customer service, the next day I called for new connection they came to collect the amount but to refund my money back your Airtel team is taking about more than 2& half months time?? Very irritating it is you know
                                  Mar 24, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 20, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post, dated 20 February 2017.

                                  We would like to acknowledge that we are working to address your concern as soon as possible.

                                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                                  You can also get in touch with us at [protected]@in.airtel.com

                                  Regards,
                                  Akanksha Singh
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Mar 25, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 20 February 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Karishma Chauhan
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    SanaZEHRA
                                    from Khopoli, Maharashtra
                                    Feb 20, 2017
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Faizabad, Uttar Pradesh, 224001

                                    I facing too much network problem during voice calls at inside my room. For making a call, I constrained to go outside. So many times i registered complains against this but no solution still. I checked my area map at www.airtel.in/opennetwork and it shows that in my area, tower is needed. Please build tower as soon as possible. My address is- House No.2/2/22 baby ice-cream factory gali kandhari bazar rekabganj hanumangarhi Faizabad, UTTAR PRADESH, PIN CODE-224001
                                    Apr 1, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 01, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 20 February 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Anil S.
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      madhavanmaddy
                                      Feb 20, 2017
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Chennai, Tamil Nadu, 600050
                                      Website: airtel.com

                                      Respected sir / madam
                                      Hi this is Madhavan I am using prepaid connection
                                      number this [protected] my number connection cut so pls provide Me same
                                      number with new SIM card I have reached two much time to complaint
                                      regarding this matter but not help Me now I want same SIM card because
                                      using this number for 8 years pls provide this number say to airtel team
                                      pls provide me pls do it needful
                                      Mar 27, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 20, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 20 February 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Akanksha Singh
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        saiavvari
                                        from Delhi, Delhi
                                        Feb 20, 2017
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Not getting otp to airtel sim

                                        Address: Nellore, Andhra Pradesh, 524004

                                        Hi Airtel, I am not getting OTP for SBI online transactions . I already registered my mobile number in the bank . from the past one month i am not getting messages and OTP'S for my online banking transactions.Unable to send messages also. I contacted bank they are telling register your mobile for OTP support in airtel. My cell no is [protected]. Please do the needful. Thanks and Regards -- AVVARI SESHA TALPA SAI .My mail id is : [protected]@gmail.com...
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        1 Comment
                                        Report
                                        Copy