Airtel Complaints & Reviews

I recharged my DTH account with an amount of Rs. 4400 on 29/12/2016.

My next recharge date is suppose to be 6th Oct 2017.

Suddenly the amount is disappeared from my account and I am being asked to recharge immediately,

Right Now account balance is being shown as Rs. 7.74

My cust Id. is [protected],

Airtel shutdown its IPTV services in October 2016. A good 5 months since its service withdrawal, Airtel billing team FAILED to resolve a simple issue of removing the charges for the IPTV services from my bill.
I moved to a regular broadband plan (didn't opt for Airtel DTH) when the services were withdrawn in October. Every month since then, I have to call up the contact center, complain about the inappropriate billing for non-existent services AND get the adjustment done manually. Every month (for the last 5 months), the call center, the escalation, the retention team has been promising me to get this resolved permanently from the next billing cycle but sigh!!! this month once again, the bill is carrying the IPTV charges.

I fail to understand how difficult it could be to remove one plan and introduce a new broadband plan. I am being invoiced every month for 2 bill plans - one the 1399 plan that I have NOW opted for AND another for the non-existent IPTV services.

My landline number is[protected].

I have done a recharge on wrong number

Wrong Number : [protected]

Correct Number : [protected]

Time: 5.47 pm
Place Jgdalpur
Date[protected]

Kindly do the needful

Sir my mobile no [protected]
not activation in 25 days complaint given toall readdy five times given complaint please actvation..Sir
s

sim-no[protected]u
adhar card
[protected]

I have facing network issue in our area from 7 year because of no mobile tower here. In my area all people have smartphone but no one get single number of network of any company except BSNL. For me and people of my area I want to open a new tower on my village. plz install a tower here I have land for install new tower.
My address
Vill- Kahargaon (near veterinary hospital)
P.O/P.S-Jamunamukh
Dist-Nagaon(Assam)
Pin-782428
plz contact: [protected], [protected], [protected]

I am a customer of Airtel since 2007 and my prepaid mobile number is [protected]. I used to earn amount through online from laaptu.com and I give instruction to recharge amount often.Today also I instructed laaptu.com to effect recharge of Rs10 to my above mobile account and they did it at 1.50 PM.
But the credit has not been effected so far by Airtel

Sub : Speed change request - 16mbps & last 6 months 300 rs discount amount.

Please kindly change and return my Discount Amount.

Thanking you,

My A/c No. [protected], Phone No. [protected].

Alternate contact no. [protected].

Email id : [protected]@gmail.com

I want to disconnect my Airtel landline connection and internet connection. I have previously lodged an application, on phone, but no action has been taken yet by Airtel company.

Details of landline connection:-

Telephone Number:[protected]
Firm name : B. ABDUL HAKEEM

Previous Application Reference Number: LB[protected]

Please take action as soon as possible

THANKS

M not able to send sms through my airtel sim plzz help

Please give internet service our service is not expire

I complained about technical fraud happened with me. I got airtel home wifi by paying advance rental in feb 2017. I used it only for 24 hours for working on my online software and
I got a message warning about my 50 percent data is used. When i work from office i never found consuming 15 gb data within 24 hours.
After compalining here i just got a 2-3 calls from customer care as a formality as they think a well spoken english lady/man will convert my mind and i will forget. I want to know where have my 15gb data used in 24 hours and how is it possible when i work on same software at office.
Highly disappointed with airtel.

Fixed line no : [protected], account no : [protected], i would like to disconnect my airtel broadband device from now based on immediate action till further notice. Since i am experiencing pathetic internet connection now a days, its really very tough to handle this situation. Not able to do anything using this facility. Earlier also have gone through poor bandwidth and no connectivity for long 4-5 days. Its really gonna hectic job to raise complaint every time to fix it up. As a result, i have decided not to proceed further with airtel broadband service. Note that, i will be paying my outstanding amount of last month and not going to pay any further amount. Please do the needful in order to terminate this internet connection on urgent basis.

Rs. 349 is not credited in my airtel mobile account

Hi,

Day before yesterday i recharged my mbl 349/- pack.
but it only activated internet service.
still not activated STD& ROAMING calls service.
i tried to cal customer care several time but not connecting the call to customer care also.

very worst service of Bharathi airtel.

my mob no:+91-[protected].

Whenever i complete process of jackpot offer provided in your my airtel app i never get internet credit once i recharge with Rs.348 and its more than Rs. 225 but i did not get 1 GB net credit and then i download and listen 20 songs on WYNK app. but still i did not get 700mb data credit on my account.
I request you to solve this issue and credit respective aforesaid net data on my account soon so that i can continue enjoy your services.
And on your official website your company is giving solutions or guidance for the listed problems only!! What if someone else had any unlisted problem and wants to raise query and complaint ?
On your company website their is no options for submit query or compaint please take a look and resolve it soon.

Hi,
My mobile#[protected] (Post paid)
Applied for international roaming (USA) with 10 days of package Rs. 2999 from 14th Jan 2017 and the same was paid in Feb month bill (5694.04).
When I applied for this 10 day package in Dr. A S RAO NAGAR HYD it was never told by anyone that it gets auto renewed if we don't deactivate it.
I have returned USA on 27th Jan itself and never used. But still Mar month bill shows Rs.2999 and when I call back to customer care they say that customers have to deactivate it after coming back.

Today I have requested for cancellation of 3 numbers attached in Family package along with my fixed line number.

This is my second worst experience with Airtel.
And Hope someone will address to all such customer concerns.

Regards,
Chandrakanth Dev

Mobile number : [protected]
The cellphone brand and model used : Moto Z Play
The display on the cellphone when the message was sent : Error 50
The network logged on to : Airtel
The message center number set up in the cellphone : [protected]

Please solve the problem!.

I am in trouble.

Regards,

Thanking you,

shamsundar.

I am Tomy Abraham. My customer ID is [protected]-001. The present registered phone number is [protected]. I would like to change the registered phone number to [protected]. We have already recharged for Rs.2252 on 9th March 2017;Connections:1. Kindly recharge it immediately otherwise refund the amount.

Our Digital TV Customer ID is [protected]. For last 6 days there has been no signal. We have contacted customer care and they are saying that there will ne signal problems from 5th to 21st March due position of sun and many customers are facing such problem as if we are taking free service. And the funniest part is that Airtel is asking money for a visit to check there own problem. Are you going to refund the subscription amount from 5th to 21st March ? This is kind of a shady way of ditching customers. I will raise this isaue with west bengal consumer forum, central

I have changed the air tel network plan. Post plan change my router is not working and i gave the complaint (Ref. No :[protected].

But they closed the ticket on march 12th day 2017 and airtel charging 1000 rs rupees.