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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 139

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T
Tabish.Ansari
Dec 3, 2021
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SIM not working | NRI

Hello,

My Airtel prepaid SIM got corrupted and can't register on network. Spoke with 121 and found that number is still in service/active.

My father already visited the Airtel store but replacement SIM can't be provided to him.

I have moved to Canada recently and won't be visiting India any sooner, how can I get a new working SIM ? Any other solution ?

Thanks,
Tabish...
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R
rcs4024
Dec 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid Mobile App Failed Transaction

I have made recharge of Rs.598.00 through Union Bank Of India debit card on 18.112021 at 16.59 hrs. I got SMS from AIRTEL that your recharge is under progress and wait for 2 hrs.

After 2 hours, Airtel customer care AA-AIRINF sent sms as transaction failed. Contact your Bank.

Checked with my Bank next day, they have told no message or refund effected from Airtel Bank. Even after 14 days AIRTEL people not refunded...
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H
Harish Sundar
from Mumbai, Maharashtra
Dec 2, 2021
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Airtel Blue box installed in middle of our house

Address:Newno 25, old no 10, Thachi Arunachalam Street, Mylapore, Chennai 600004

Hi Sir,
Airtel Blue box is installed in middle of out compound wall, currently we have to demolish the wall, this blue box was installed in middle of my compound. Please remove the box or move it to the end of the compound wall .
Please confirm the receipt of this complaint by email or a call to advise when the box will be removed

Thank You,
Harish M S...
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G
guptaabhishekk05
from Delhi, Delhi
Dec 2, 2021
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Issuing new SIM on existing number

I lost my phone few days back and obviously the inserted Airtel SIM with that.
Visited Airtel Store in Prayagraj (Sulem Sarai & Civil Lines) and the support executives submitted SIM swap request multiple times (using Aadhar, PAN, DL) but everytime Airtel rejected this request stating the reason "Live photo does not match with live photo". Now no one has any clue what's the issue and resolution here.
They are asking me to visit...
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S
SAHANA SRIMAYEE
from Hāora, West Bengal
Dec 2, 2021
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Recharge for 1 year for a Prepaid sim , now That sim is not working

SIM is not working after validity extend up to 1 yr. Now Airtel told that the Owner of the SIM has to be present . But the owner of the Sim has been passed away 4 yrs ago. His wife is using that No and that No is given in bank also as She is pensioner after death of her husband. Kindly resolve as she is belong to a village and didn’t know anything about ownership transfer and already she recharged 2500 for 1 yr...
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N
Nikita Nilesh pande
from Pimpri, Maharashtra
Dec 2, 2021
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Bill not received for 3rd nov

Address:Pune

I did not receive my bill for Oct month, bill generated on 3rd nov, I have already paid the bill but I did not receive pdf format bill details.
I required it urgently.

Thanks,
Nikita...
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R
rakesh43246
from NEW DELHI, Delhi
Dec 2, 2021
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Airtel Black - a Trap

Address:MARUTI SUZUKI HO, 1, Nelson Mandela Marg, Vasant Kunj II, Vasant Kunj, New Delhi, Delhi 110070

They promise to provide priority to customer complaints when you opt for Airtel black.

i am very surprised, generally they were responding my mails in 3-4 days, now even after 11 reminders in one month, they are not bothered to reply my mails, attending complaint another part.

even after payment of bills, they suspended my services for landline.

i request company administration to look into the...
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K
KURAMPALLY MEESEVA
from New Delhi, Delhi
Dec 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Outgoing and incoming calls not received

Address:KURAMPALLY KANAGAL NALGONDA

My no is [protected] in Airtel last two weeks outgoing and incoming calls not received. i calling Airtel customer no but not connected...
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E
Ekta Jain12
from Ludhiāna, Punjab
Dec 2, 2021
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Recharge failed but money deducted from account

I have recharge by mobile of plan Rs 549. My money was deducted from my account but recharge got failed. My did'nt come back as it gets more than 12 hrs....
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V
varungarg243
from Hyderabad, Andhra Pradesh
Dec 2, 2021
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Slow internet browsing on Airtel broadband

Address:Hyderabad

I took a new Airtel Broadband(100mbps) connection on 20th Nov, and raised a complaint of slow browsing on 23rd Nov. Talked to customer care many times, some technician get assigned but never visits my house to check or resolve the issue.
And this complain is still open with no resolution....
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D
drband
from Lucknow, Uttar Pradesh
Dec 1, 2021
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Broadband connection closed , airtel won't refund me my remaining advance deposit

I shifted to a new city last month, and request to shift connection to my new address which they dragged for 15 days, I got frustrated with their delay (wfh reasons) and requested to close account and got a ACT connection instead. Airtel still owes me ~5k INR against the advanced deposit they took for 1 year connection. On my request support told, billing team will get in touch. No one has contacted me in last 30+ days. All IVRS support number...
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L
Lucifer King
Dec 1, 2021
Dec 5, 2021
This thread was updated on Dec 5, 2021
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Not getting network in dubai

I came back from india 2days back to dubai. My airtel number is not getting network at all.. My number is[protected].. I have all the credit requirements and check all the settings from my end.. Please look into the matter and resolve asap...
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R
RAJAT SAJWAN
Dec 1, 2021
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Refund query/9760304654

Address:Bhalla farm No. 10, Shyampur, Rishikesh 249204

I tried to recharge my airtel number [protected].

The amount Rs.698 was deducted from my account. However the recharge failed.

The airtel has not refunded me as of today, 01/12/2021.

No option or facilities are given to report these kind of issue by the company.

It is very shameful that we can't connect to our service provider to report any issue.

The order ID is[protected]....
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T
Timian Chandu
from Bengaluru, Karnataka
Dec 1, 2021
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Sim replacement charges

Address:kondapi mdl prakasam district andhrapradesh

I lost my mobile, so i went to airtel store to get sim replacement . They charged me 150 rupees . i thought its too much so i asked him give me receipt, but he denied, and got into argument with me . That's very unethical...
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A
Aswin V
Nov 30, 2021
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Airtel Thanks benefit not available

I have been following up with airtel support team requesting for the thanks benefits eversince I got my connection and no resolution has been reached till date.

First I reached out to the salesperson who gave me the connection.
Then I reached out to installation people for assistance which did not help.
Then I went to the nearest Airtel store and they asked me to reach out to customer support.

No...
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S
soniya surase
Nov 30, 2021
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Bill amount debited twice

I paid my international roaming bill today and it was debited from my account twice. It is a huge amount and the plan is for an entire year so double the amount has gotten debited. Could this be refunded back?...
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V
Vaishnavi Awsare
Nov 30, 2021
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Outgoings service

Address:Decaan Gymkhana, pune
Website:I don't any website

Hi, it's my personal number.. Actually it has now in spam.. N my outgoing service is totally stop.. so please help me for to start outgoing service......
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R
Russi Rose
Nov 30, 2021
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Number not recharge

Hi i have recharged my no. [protected] with rs 130. Through phone pay. And i have reference id also... Plz help me for the same...
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S
sharathnasa
from Bengaluru, Karnataka
Nov 30, 2021
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Internal Roaming activation charge paid, but not working

Website:airtel.in/ir

Hi, International roaming is not working in USA. Recharged with 2499 pack. Only receiving messges. Outgoing and incoming calls are not working. Mobile no. [[protected]]. Please do the needful or activate the subscripion. Recharge done on 24th November 2021 for 2499. Recharge done on[[protected]]:Time, MRP:Rs2499, GST 18% payable by Company/Distributor/Retailer, T....
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Y
ypratik400
Nov 30, 2021
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Recharge not done but payment deducted

I recharged my airtel mobile number [protected] on 25 November of 598 got 24 rupees discount coupon, so 574 rupees deducted from my account
Transection id[protected]...
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