Airtel Complaints & Reviews

I have lost my mobile phone which sim was airtel company and mobile no. is [protected]. Please lock this number for further unwanted problem
regards.
:Banka Singh

I would be highly greatful to you i[censored] provide me the details of incoming and outgoing calls for the last 3 months for my airtel prepaid no. [protected], on my email id mentioned above.

thanking you

regards

I have already complained last month but My Feb bill again wrong generated

Contact no is [protected] if Airtel not provided service timely will port service to other opertor because am not having sufficient time that every month i lordge complain then Airtel resolve the issue

My name is Raghunath. I am running an Airtel PCO, I was not able to do recharge last month so pco validity expire, but incoming is continue custumer care told me about 501, 602, 1190 recharge plans.when i recharge with these amt. it shows Bad voucher.so what should i do ? जितना जरूरी था उतनी जानकारी आप को दे दी मैंने अब और क्या add कर दूँ! आपने problem solve करनी है तो ठीक है न ही तो रहने दीजिए! मेरा 1300/-का नुकसान होना है तो फिर हो जाए

My current speed is 16mbps and i want to lower my speed to 4 mbps. kindly lower my speed.
Also pls send me the details of internet usage

A/C no [protected]
PH no [protected]

hope for your answers

Thank you

Hi,

I had placed a request for Airtel Broadband connection on 8th March, 2017 and I was told over the phone that initial installation charges would be 1000 rupees and free installation would happen if I paid for 3 months and about EMI option in payment. But I was not told that I would have to pay "notarisation charges'' to the executive who would come for document collection. Although it came as a surprise to me when your Airtel executive Abhishek (Mobile Number: [protected]) asked for an amount of INR 200 for notarisation, I paid the same without questioning. Surprisingly the counterpart of the form he gave me was stamped as "cash not accepted".

I feel Airtel should clearly mention about such extra money that they charge at the time of installation beforehand to avoid unnecessary confusion. I also request for a receipt for the same to be given to me. I also am using an Airtel Hotspot at present and for which I had submitted my documents but no 'NOTARISATION CHARGES' were taken from me then. I also have a postpaid connection of Airtel for which documents were collected but no notarisation charges were taken.

Since then I have received atleast 10 calls from airtel customer care whereby different people have been calling me and asking me the same question that whether I require a new broadband connection rather than informing me about when the installation would happen. "Why would I place a request and submit documents if I did not need a connection"?

Kindly note these kind of repeated confirmation calls without doing the actual installation is extremely disappointing. It is now making me reconsider my decision of being an 'AIRTEL CUSTOMER'. Hoping for a solution.It is extremely disappointing that Airtel tries to make some extra money by cheating their loyal customers.

Request Number: RTBLR7281142

This is to inform that I have lost my Mobile SIM Bearing mobile No [protected] while traveling from Kamala Nagar to Bhai Parmanand Colony on 13/9/2016. But I did not have any chance to Block the same. It is being used by someone living in Pitampura.
So Kindly Block the Number regarding and inform me to my No [protected].

I have lost my cell phone which is having a prepaid Airtel no ([protected]) ..
My name is CHANDAN SINGH s/o sh.LAXMAN..
ADDRESS... __ V.P.O. JANOULI TEH PALWAL
DISTT FARIDABAD (HR) 121102..
PLEASE BLOCK MY NO so that theif not able to make any kind of wrong a call.
I[censored] want any cooperation from me I will be very thankful to you my another Airtel prepaid no is [protected]. And email is chutiyapanti.[protected]@gmail.com..
THANK YOU

AIRTEL charging absurdly. I have sent a sms to 57575500 to know my pizza hut gift card balance and Airtel charged me 50 rupees just for a messgae. Such a cheating operator so desperate to make money. My mobile number using which i have sent msg is [protected]. Also i see it's not showing up in my last 5 transaction list to show you the proof. I would like to bring up such cheating cases for public to be aware of. Operators have taken us for granted. Show them what public can do. Complaint on them for any issue. Don't shpw chalta hai attitude. They should mend their ways of making money.

We have a fixed line & broadband plan from airtel which was working normal. According to the plan we should get unlimited local+STD mobile & landline calls but we were not able to make any STD landline calls. We lodged a complaint for the same and the customer care said they would resolve the issue in 24 hrs. Instead of resolving this they did something which disabled our complete outgoing calls. We again made a complaint for the new issue. It has been 20 days and still the issue has not been resolved. Every time we call we would get a new executive and a new supervisor who would tell us that it would resolve in 24 hrs but it has been 20 days and still they are trying to resolve. The problem is that they are still not able to figure out what is happening. I have asked for the zonal office no also but still nothing has been done. I have chosen this platform to get this issue resolved as soon as possible. This has been one of the worst experiences I had from service provider like airtel.

Hi,

I claimed the 'Airtel Broadband 2 Million surprise offer' and got a confirmation on 6th March. I spoke to your customer service representative on 8th March regarding that and changing my plan. Her name was Naomi. She confirmed the following with me.

1. 25GB was not possible, so she will activate 15GB extra twice.
2. Starting the next bill cycle, my plan will be changed to the following
a. I will get 50GB broadband data with Unlimited Calling for 999 per month (same plan given online)
b. the 25GB bonus data will be carried forward in my new plan
c. I will NOT be charged Rs. 1000 extra for new router.

Later that day, I got a notification that 50GB Smartbytes had been activated and I was charged Rs. 499 for it.

I spoke to another representative, she told me that she will deactivate the plan and the amount will not be charged. She gave me a req no :[protected]. She also confirmed my new plan and said

"Sir, router ka charge toh lagega hi"
"Mujhe call pe bola gaya tha ki nahi lagega"
"Toh phir nahi lagega", and she cut the call.

Today morning I spoke to another representative, Aparna. She cleared everything and said none of the above was registered, not the plan, not the complaint and the request number never starts with 289.

Now, I would like you to do 1 of these 2 things:
1. Give me exactly the plan that was promised by 'Naomi',
OR
2. Deactivate my account before my next bill cycle (26th March).

I gave you this huge explanation because this is not the first time your customer care has given false information so confidently. I was charged nearly Rs 3000 extra a few months back because of false claims by your representative. You can check the conversations we had and do the right thing.

Thank you,
Mayur

Plz i request u ki hamre area m network problem ho rhi h 5, 6 din se isee jldi solve kiya jaye nhi to hme koi na koi action lena hoga fr apke costumer h to thoda dhyan to dena chaiye na aap logo ko ki costumer ko problem ho rhi plz aaj he solve kare.

I have make a shifting of my landline on 23 december 2016 and on 6th of jan they finally told me about that they are not able to shift my connection then i tell him to shut down my connection. And they have told me that there would be no bill generation from 6th jan 2017.And they have send me the bill of Jan 2017 bill on 3rd march of 335 rupees and they are regularly sending me the bill on 3 rd march 2017 of 331 rupees and i am complaining but they are not responding and not giving me the waiver.These company is a biggest fraud.

Hi My name is subhash ivhave a number of your company last month but I faceing network issu (indoor) .I had call 198 and [protected]But there is every one shere different information some says that wait 24 -72 hours, some says that wait 90-120 days Last time on call mr. Vinay yadav He says there is not available he put my call on hold for 30 mints with comments that after 30 minits I am able to talk with any superviser but after 30 minits same I am sorry senior desk is not available please call after some time .I am facing issu last one months .if you can chak maximum call is drop by network issu why..???One of your agant JOYA said there is no responsibility you can change your network operater .Every one is shere different information Can you tell me who is responsible for that ???Who is complete my loss????I want meet your any person face to face on that matter .If you are not able to provide resuletion so please don't says that you have open network .Mobile number [protected], [protected], [protected]Close every number .RegardsSubhash lochib Call back [protected] any time

I am an airtel customer for last 4 months. And a high end user. I recharge for at least a 1000 rupees per month and the best plan in in internet i ever got is 91 rs 1 gb for 5 days and 148 rs 1 gb for 28 days. Seriously after all this recharges I have done . I tried calling almost all the numbers that you have given in your webpages and was unable to find a single option for speaking to your executive. This is highly unacceptable . I have never thought of changing over to any other provider.

Please take care of your loyal customers !!

Thank you.

Ajith Krishnan
mobile number : [protected]
Airtel Rajasthan

Such a waste and poor network, grab 10 ton 30 paisa daily in calls, complained many times, no action taken.daily deducting balance from me when i call, v can hear the voice but not communicate.custumor care told to change my sim, i changed it, then also same problem.airtel company is in loss i think, so they deducting my balance daily

Airtel sales people called me and they told its for three month free connection along with free wif5 router and instalation. After that they have collected my documents in Whatsapp then they have given me the connection. now they are calling me and forcing me to pay bill of every month and they are specking very bad language, now they are telling they are going to send legal notice. i need justice for this and they have done cheap trick to take connection by saying its free

I have upgraded my 2g postpaid sim to 4g postpaid sim as on 07.03.2017, they told after 2 hours the old sim will be deactivated, and new 4g sim will be activated, after receiving the SMS also I never connected with the 4g, yday @ 8pm, I have contact the customer care, he told to remove the sim for half an hour and insert sim may be resolved, but I am not got resolved.

I have seen the offer of Rs 549/- =" Unlimited calls+42 GB, 28 days (data limit 1.50 GB/day) recharge before 31st of march 2017 and get the offer for 12 months. T & C apply."and later confirm the same through dialing *121# my offers, when i have recharged, i got a different message where it mention that 3 GB on 4 G head set and 1 GB for others, this is just a way to make people fool.

i am not happy with that and want my money back.

Please look into the same on urgent basis.

Jyoti Baloni

I lost my mobile. kindly block my sim [protected]. your help is quite required for arresting the misuse of this number.