Airtel Complaints & Reviews

Address: Bhadrak, Odisha, 756137

Website: www.airtel.in

Dear sir, give me last 2 months call details of my no [protected] in my mail [protected]@gmail.com
.

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Address: Jaipur, Rajasthan, 30316

My mobile number [protected]
At this number there are not getting sms and this mobile number not show offers and etc.

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Address: 560034

Website: www.airtel.in

I had recharged for full talk time and 4gb recharge on 23 Jan. However Airtel has deducted my money from main account and they are claiming that there was only 1gb benefit so other usage they have deducted from main balance. Cheap and fake Airtel when they are not able to give what they are advertising then why the hell they advertise. Looting our money. Airtel may be the first service provider of India but they are looting money of innocent people.

+1 photos

Mar 14, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 5 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Feb 10, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 5 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Chennai, Tamil Nadu, 600058

CAF - TNPC[protected]Dec'16)
Account Number - [protected]
Amount of Rs.3762/- paid online towards New Airtel broadband connection after multiple check of connection feasibility, but still now connection is neither established nor Airtel is interested in refunding my amount. Escalated with all 3 levels (Customer care, Nodal & Appellate) and no use.
Compliant ticket[protected]Level 1)
All other communications are through email for L2 & L3 escalation.

+1 photos

Mar 9, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 5 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 248007

Website: www.airtel.com

I am a aitel user for the past 1 and a half years. i am facing the problem with the service for the past so many months. i am fed up of making calls to them.
1. The customer service people do not speak english even if we select the language ENGLISH.
2. They cut the complaint calls without any notice while i am on call.
3.They once withdrew my money off my account which was refunded after making several calls .
4. None of the promises made are followed.
5.Having internet connectivity problem for longer. made complaint over airtel website. They promised to call me and its been 2 months and still i have not received the call.
6. Today (5.2.2017) the signal where not stable and kept getting cut when i was in most need of it.

Mar 16, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 5 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Feb 10, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 5 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 560087

Hello,

I got a fraud call on 04/02/2017. The person said she is calling from HDFC PayBack Points department and wants to give a cashback against the points accumulated in my HDFC Card.

She then asked me for my ICICI Bank debit card details which I shared with her thinking that they need the details in order to transfer the cashback to my debit account.

I mistakenly even shared my OTP which she claimed that the OTP was generated from her system and not the bank.

I later realized that the amount got debited from my account after I got the confirmation SMS from ICICI.

This was a fraud and unauthorized transaction done through phishing.

I have already blocked my ICICI debit card.

Please help me in declining this transaction and reverting it back to my account.

Below are the details:

Name: Naresh Padiyar
Contact No: [protected]
Transaction Remarks: 04/02/2017 VIN/AIRTELMONEY/[protected]/0 4, 770.00

Airtel customer support has been notified about the posted complaint.

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Address: 122011

Website: www.airtel.in

I
am aalamgir sekh my mobile number is [protected] it is stolen so i am gating the same number the number is last recharge rupees 40 the sim is stolen from ajmer rajasthan on augast 2016 however i so need my old number iam glad all airtel officers of india this number is very lucky so i request all airtel officers please my old sim is reactive my own name thank you

+1 photos

Mar 14, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 5 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Gurgaon, Haryana, 122001

Website: www.airtel.co.in

Fraud commitment..Not given that plan which they told..All promise are wrong and even there customer service person have not sense how they talk to customer

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Address: 500037

Website: wallet

Piease my wallet acount to restart

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Address: Faridabad, Haryana, 121003

Website: Airtel

I paid Rs.1000 to airtel broadband provider in my neighborhood for a new connection but it was never fulfilled because of infeasibility. I have been running to get my refund since then. I finally generated an online refund request will all required details on 4th Dec' 2016. The registered ticket no is AOR2b6cc2. I am still waiting for my refund. I will take this matter to police and finally court if this refund is not processed by this month.

Thanks
Ashok Lal Karn

Mar 21, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2017

Airtel Customer Care's response Dear Customer,
This is with reference to your post dated 4 February 2017.
We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at [protected]@in.airtel.com
Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Feb 16, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 4 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 530041

Website: AIRTEL PREPAID MOBILE SIM LOST AND REQUEST TO BLOCK

Sir,
today i lost my mobile in journey and request to bloc my prepaid sim airtel no.[protected] and i will get duplicate sim in a week days time. Now request to block my sim immediately

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Address: 600014

My airtel mobile number is [protected]. I have lost my mobile today during bus journey. Kindly block my airtel mobile number from misusing.

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Address: Khordha, Odisha, 751022

Today i.e. 03 /02/2017, I got a blank call from [protected] on my corporate Airtel mobile no.[protected] at 3:02 PM.

When i searched on internet/google that +9230 code belongs to Pakistan.

Please look in to the matter & resolve this issue.

If need any assistance from my side you can call me on [protected] or at amrut.[protected]@gmail.com

Thanks & Regards,

A.P.Hota

Mar 11, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 4 February 2017.

To protect all our mobile subscribers from malicious activities which may result in substantial increase in their phone bill, airtel would like to advise the following:

» Do not respond to any unexpected calls from a number with the +92 or +375 country code.
» Do not respond to any suspicious missed calls from unknown numbers.
Do not get lured into any financial transactions or divulge any personal information like IMEI, Bank Account number and other information to callers offering prize money or lottery winnings. Also do not respond to any instructions to dial an international number to get the prize money.
» This luring Novemberalso be done through SMS messages offering prize money and seeking personal details on a specified email ID. Please do not respond to these.
» Do not respond to any SMS/Email from unknown sources prompting you to call on a number or go to a site offering free download of content/movie clips/pictures.

Please refer the link http://www.airtel.in/important-alerts/ for more details

Regards,
Akanksha Singh
Airtel Presence (Airtel Customer Service Team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Hyderabad, Andhra Pradesh, 502205

Hello,
I am unable to receive any calls and if i get a call I am unable to talk to the other person on phone due to poor signal quality in my area.I have posted a complaint but no action has been taken yet.previously there was no problem of signals but from last few months there is very poor signal in my area.All my family members use airtel prepaid and all are facing the same problem

Mar 14, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 05, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 4 February 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Feb 08, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 4 February 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Feb 10, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 4 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Chennai, Tamil Nadu, 600036

I would like to tell about the airtel set box that i purchased on march of last year it had certain issues like bad connectivity and stillafter using till jan 2017 i showing no signall regularly now its showing permanent
ly like that for some days and when we called airtel representatives they are saying to spend 600 rs for geting a new one so wats the quality of airtel set up box provided by airtel .

Mar 12, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 4 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Feb 08, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 4 February 2017.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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I applied for a Broadband connection on 28/01/17 and a sales executive Kamlesh ([protected]) visited my place and collected all documents for installing Broadband and Telephone line. He informed me that the connection shall come with free router and free telephone set and shall be installed on Monday. On Tuesday I called him up as the connection was not setup, he informed me that it will be done within an hour, till Wednesday the connection was not installed and hence I raised a complaint (reference No.[protected]. On 02/02/07 the technician came to my house for the connection and I was surprised to find out that he did not bring any router nor any telephone instrument along with him. When I asked him, I was informed that the router and telephone is not provided by Airtel and the customer has to either provide the same or pay for it...

I raised the issue to the Nodal Officer as well as Airtel Presence in writing, but till date I have not received any revert from their side.

It seems that we are dealing with fraudster like Airtel.

I hope that I will receive a justifiable reply, and my matter will be resolved.

Mar 9, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 4 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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A

alokji

Feb 4, 2017

Never a complain will solve. Airtel hi bhadwa hai saala, mera 299 le gaya saala.

Reply

I

Iaspscmp

from Bhopal, Madhya Pradesh

Feb 5, 2017

My postpaid no.[protected]
मेरे number पर outgoing call/sms service बंद है पिछले 6दिन से।
इस सम्बंध मे custumer care से more then 6 time complient register करने के लिऐ काल किया ।
But they can't take seriously and can't register my complaint.
So plz take action against customer help executives.

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Address: Vadodara, Gujarat, 390007

Website: www.airtel.in

I have not received transaction receipt for online payment to Airtel DTH for a new connection.
There should be a transaction receipt of every transaction, be it a online or a physical mode.

Even the customer care is not able to help on same. They are saying that this is not possible. I have even told them to take complaint. But they are saying that they are not able to take complaint of same.

DTH Customer ID - [protected]
Call Details to Airtel - 4th Feb 2017 10.30 to 10.50 am. They just kept me on hold, without letting me talk to seniors.

Apr 1, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 4 February 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Feb 26, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 4 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 600118

Dear Sir/Madam,

I had done a wrong airtel online recharge as below:

Recharge Amount : INR 200
Transaction ID :[protected] dt. 4.02.2017
Transaction done from : HDFC net banking
Wrong Number recharged : [protected]
Correct number to reverse the recharge: [protected]
Name : F Asif Ali

Kindly do the needful at the earliest & regret for the inconvenience.

Thanks & Regards,
Asif
Alternate cont. number: [protected]
email: [protected]@yahoo.co.in

May 21, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 4 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Feb 04, 2017

Updated by faa_asif Nothing has been resolved yet...

Verified Support

Feb 10, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 4 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Mar 11, 2017

Updated by faa_asif Yes I got the resolution for this as the recharged amount has been credited to my correct number.

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Address: Cachar, Assam, 788005

Website: Airtel

Recently called 121 to enquire about my last recharge from my airtel no.
[protected] and it was answered by your staff Presenjit Barman. He was
talking in an extremely rude manner and when u asked him if this the way he
should talk to a customer I will complain if you keep talking this way
then he answered - 'go ahead and complain as much as you want' and he cut
the call. Point to be noted that your Staff cut the call, I did not cut
it. I was not even finished enquiring and your staff cut the call.

Mar 11, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 4 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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A

alokji

Feb 4, 2017

My call disconnect by airtel cce. En bhadwe ko achha kiya hai reliance jio waale. Mera 3feb 2017 ko Airtel waale ne fraud karke le liya . Kutta saaala

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Address: 635802

Website: Airtel

There is temporary suspension on my airtel number[protected]. Got a new sim with my old number. It ws activated and worked for few days. After few days there was no incoming outgoing facility. We have submitted all the documents but still it's not activated. Not able to do any online transactions also as I don't even receive messages. Hope you ll do something about it....

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Airtel Complaints & Reviews

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Airtel reviews & complaints page 1394

Please provide call details

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Sms and getting offers show

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Cheap advertisement tricks

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New Broadband Connection. Neither connection established nor amount refunded

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Poor network availability

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Fraud transaction done from icici debit card towards airtel money

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My number is stolen

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Fraud commitment..

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Blocked my wallet acount

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Initial deposit of Rs.1000 not refunded yet

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Lost my mobile and request to block my sim no. 7893324698 airtel prepaid sim

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Request to block airtel sim in stolen mobile

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Fake Call from +923059960064

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Poor signal quality

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Airtel dth set up box

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Cheating by Airtel Sales team

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Non Reciept of Transaction Receipt.

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Wrong Recharge done on oversight

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Arrogant and rude behaviour of airtel stafg

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Temporary suspension

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