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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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A
anushabalu1706
Jan 13, 2022
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My parents travelled to USA in the month of Nov. They requested the local airtel shop in chennai to keep the postpaid number activated for just receiving SMS and Calls. They reached US around Nov 15 2021. They posted bill for the period Dec 08- Jan 07 for Rs 13, 988.48.
The bill says from Dec 15 till 7th they have exceeded their limits and have added a pack for Rs 649 everyday.
Ever since they landed in US their mobile data has been switched off. They are using the home wifi.
Also they have been receiving spam calls from the day they have reached USA. Which they have not picked up at all. However they are saying we have attended that and that's why we are charging as it is roaming.
They only made and picked calls on the day they landed here (Nov 15) which is not in the billing cycle, and one day in december where they have to pick my call when I was outside.
They have charged for all the incoming calls that was not attended and also for data that has been switched off by enabling some pack everyday. Also we raised a complaint with them and then they just closed without giving the resolution.
This is a total scam on people. I am attaching the bill as picture for reference. Also attaching the spam calls that got in which we never picked up.
Also the payment for bill is on 10th Jan. Now they will also be charging late fee.
Please request you to address this immediately and get us a correct solution
Airtel customer support has been notified about the posted complaint.
Feb 09, 2022
Updated by anushabalu1706
Nothing is resolved, we paid the amount. No action taken from your end. Now they are making us pay more even after placing it in safe custody
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    V
    Jan 12, 2022
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    Details in airtel thanks app, my account details are not mine, they are someone else's details. Please correct them. [protected]
    Airtel customer support has been notified about the posted complaint.
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      A
      amriksaini012
      from Delhi, Delhi
      Jan 12, 2022
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      Dear Sir,

      I have not purchased the Airtel Fast tag but RS 1000 has been deducted from Park+ wallet.

      Many times called to airtel customer care ([protected]) but no body attend my call. Need to improve your service.
      When I have confirmed from Park+ customer care he informed me your airtel fast tag recharge successfully has been done.

      But I’m surprised to see I have not purchased any fast tag from airtel how to deducted the same amount.
      I had already informed you that I have not purchased any airtel fastag how to deduct the amount...??

      Secondly, I have used two numbers from airtel. The 1st is [protected] and 2nd is [protected].

      This is fake activity kindly look into the matter on urgent basis and refund my total amount RS 1000 on urgent basis.

      if any issue kindly revert back.

      Regards
      Amrik Saini
      [protected]
      [protected]
      Airtel customer support has been notified about the posted complaint.
      Reminder please

      Till now body take the necessary action.

      Kindly update the status on urgent basis.

      Regards
      Amrik Saini
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        D
        deep_rana32
        from Kurukshetra, Haryana
        Jan 12, 2022
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        I booked a airtel fiber broadband connection on[protected] and i pay Rs 2828 but due to some reason my connection cancelled by company but my money not refund
        Airtel customer support has been notified about the posted complaint.
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          S
          Subodh alex
          from Patna, Bihar
          Jan 12, 2022
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          Address: Village Badipur chiraura naubapur Patna 801109
          Website: No

          My Airtel payment Bank no reopen to please my account reopen sir please
          Airtel customer support has been notified about the posted complaint.
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            P
            Poonamhanu
            from New Delhi, Delhi
            Jan 12, 2022
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            Airtel Sim card reissue

            My name is Poonam Gupta, and I have an Airtel number [protected].

            which is very old number and it is in the name of my father Mr. Moolchand Gupta he was passed away 15 year's back. Now my sim card suddenly destroyed and i want to reissue this sim card but your outlet people said not possible without I'd proof of my father. I have his Death Certificate and my I'd proof in which his name same but I don't have his I'd proof. Ur...
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            D
            Dheeraj Kamath
            from Mysore, Karnataka
            Jan 11, 2022
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            I m Dheeraj Kamath, Im residing in Dubai and I was using Airtel sim from many years, but suddenly from 2 days it is not working. If I insert to other cellphones then it is coming, SIM card failure. Kindly please activate my num which is important to me. Kindly please do needful.
            Thank you,
            Airtel customer support has been notified about the posted complaint.
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              H
              Hari Vidyanand
              Jan 11, 2022
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              It's been more than a week, that my Airtel number([protected]) got disconnected due to some SIM issue and when I visited(5th Jan) your office (Sy No. S- 212/32-1 R- 212/32-1, Koll West Village, NH 47, High School Junction, near Muthoot Finance, Kollam, Kerala 691013), they gave a duplicate SIM which didn't got activated after 24hrs. Next day the same people gave an another SIM which also had the same problem. Now it's the 3rd SIM which is also not activated till now, even after submitting the documents(Aadhar, Passport and Photo) again upon their request. I need a solution to this in next 24 hrs as it's the numbers I have been using since last 12 years and all my business and banking are linked to it.
              Airtel customer support has been notified about the posted complaint.
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                A
                Ankita Narvekar
                from Ponda, Goa
                Jan 11, 2022
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                I had paid the airtel dongle bill [protected] through Net banking for Rs. 471 on 11th January 2022 and The amount was also debited from my account, however it was shown as Unable to fetch the payment & payment failed...

                Transaction Reference
                [protected]IGAMUIUXQ9

                Kindly look into the matter.
                Airtel customer support has been notified about the posted complaint.
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                  D
                  Dollphin965
                  from Kanpur, Uttar Pradesh
                  Jan 11, 2022
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                  Hello This is Arifa.. I brought my Airtel sim to Riyadh, Saudi Arabia but im not getting network here.. It says sim not allowed evrtime i try to fix even its not connecting with the network provider STC or Zain KSA
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    Shivam705541
                    from Sikandra Rao, Uttar Pradesh
                    Jan 10, 2022
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                    Address: Mo. Matkota Sikandra rao

                    Even i am also getting the same problem, whats the point of growing your network if you can't see for a small one,

                    kindly check for this issue thanks
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      SA MI
                      Jan 10, 2022
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                      Address: India

                      I recharged my phone no.[protected] for an amount of Rs.229 on 04.12.2021 at 02:39 PM with order ID:[protected], the same amount was debited from my bank account but my number was not recharged.I tried to reach Airtel through phone call and the representative assured me that refund will done within week but nothing has been done.Subsequently I emailed the company multiple times but till date they had not replied my requests.

                      Kindly make the company to fall in line with rules and regulations and refund my debited amount without fail.

                      Regards
                      Mohd Yasin Sofi
                      [protected]
                      Airtel customer support has been notified about the posted complaint.
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                        A
                        Angel Rahul
                        from Ghaziabad, Uttar Pradesh
                        Jan 10, 2022
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                        Name mismatch

                        Address: ghaziabad

                        Respected Sir/Madam,

                        I am using a airtel prepaid card no from last 10 years, when i am taken this number i was submitted my documents as name Rahul Vats. then also airtels calls for re submission of documents, i was resubmitted the documents for two times to ARC, but now i loss my sim card and i want my number again hence i reach to nearest ARC center for new sim card for same number but i found that the my name spelling is...
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                        A
                        Abhijeet R32
                        Jan 10, 2022
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                        Address: Opposite ashok restaurant, sadar, nagpur, Maharashtra

                        I took broadband connection of Airtel for my WFH by paying in advance (thats the mistake i did)
                        After that they told me broadband Installation will be done in within 2 days so i waited.. Then i called them for installation but the cable guy (Kshitij Gaikwad)said it will take 2 more days.. I was furious.. That guy gave some lame excuses. And another day i called to the cable guy he said he will be there in half hour. Even after 3 hrs that guy hasn't showed up.. Airtel CUSTOMER service is sooo ### bad.. Hey airtel take some action.
                        Airtel customer support has been notified about the posted complaint.
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                          S
                          singhnardev
                          from Noida, Uttar Pradesh
                          Jan 10, 2022
                          Resolved
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                          Resolved

                          Good morning !
                          I am Nardev Singh and I have worked in the RA B2B team from 12-Dec-2019 to 6-Nov-2020.
                          and I need my experience letter and relieving letter .And I was trying to download from the airtel Ambassador portal but my user name and password are showing invalid .when i try to forget the password showing below error .please help me to provide both letters .

                          Manager Name -Kapil Khuslani
                          PAN No BQGPS6238D
                          OLM ID B0215590
                          Personal Mail ID [protected]@gmail.com
                          cont No [protected]
                          Jan 10, 2022
                          Complaint marked as Resolved 
                          I am Nardev Singh and I have worked in the RA B2B team from 12-Dec-2019 to 6-Nov-2020. and I need my experience letter and relieving letter .And I was trying to download from the airtel Ambassador portal but my user name and password are showing invalid .when i try to forget the password showing below error .please help me to provide both letters . Manager Name -Kapil Khuslani OLM ID B0215590 Personal Mail ID [email protected] cont No 7505442105
                          Airtel customer support has been notified about the posted complaint.
                          Jan 10, 2022
                          Updated by singhnardev
                          Good morning !
                          I am Nardev Singh and I have worked in the RA B2B team from 12-Dec-2019 to 6-Nov-2020.
                          and I need my experience letter and relieving letter .And I was trying to download from the airtel Ambassador portal but my user name and password are showing invalid .when i try to forget the password showing below error .please help me to provide both letters .

                          Manager Name -Kapil Khuslani
                          PAN No BQGPS6238D
                          OLM ID B0215590
                          Personal Mail ID [protected]@gmail.com
                          cont No [protected]
                          Airtel missed call alert service not working
                          Not working Airtel missed call alert service
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                            S
                            sakshisingh95
                            Jan 10, 2022
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                            I want to change the email id of my number [protected].

                            right now the email is "[protected]@gmail.com". I want to change to "[protected]@gmail.com".

                            for verification call on my alternate number [protected]l
                            Airtel customer support has been notified about the posted complaint.
                            Jan 22, 2022
                            Updated by sakshisingh95
                            Is there any update????
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                              S
                              ssnishchay
                              from Pune, Maharashtra
                              Jan 10, 2022
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                              Daily unsolicited phone calls, despite repeated requests to stop said calls.
                              Airtel customer support has been notified about the posted complaint.
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                                S
                                sakshisingh95
                                Jan 9, 2022
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                                I bought a new sim and it was mentioned that after 2 hours it will be activated but it is 48 hours and has no network at all.
                                Airtel customer support has been notified about the posted complaint.
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                                  P
                                  pramodgupta-1976
                                  Jan 9, 2022
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                                  Address: House No. 361, First Floor, sector-5, Vasundhara-201012

                                  Road was digged by Airtel for dropping their broadband wires but they didn't repair it again as previous condition.
                                  We are facing problem due to digged road.
                                  Please take immediate action to furnish the road as same previous condition.
                                  Location:
                                  House no.361, First Floor, sector-5, Vasundhara-201012, Ghaziabad

                                  Mo.: [protected]
                                  Airtel customer support has been notified about the posted complaint.
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                                    M
                                    mukeshm384
                                    Jan 9, 2022
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                                    Address: Airtel Center, Plot No. 16, Udyog Vihar, Phase-IV,

                                    Hi Team,

                                    I am using Airtel and company is continuously deducting my balance without my consent. I talked to concerned customer care team but not received any satisfactory resolution. There is automatically sms sent to unknown number and receives balance deduction message from Airtel and the history is also not available to which number SMS is being sent continuously without my knowledge.

                                    Please look into this.

                                    Thanks and Regards,
                                    Mukesh Mishra
                                    Airtel customer support has been notified about the posted complaint.
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