Airtel Complaints & Reviews

I launched a complaint on 5 June with complaint no. 65100870, which was closed by the Srinagar- Uttarakhand agent stating it is out of our coverage area and they closed stating it as resolved. I again called the customer service desk and launched another complaint on June 6 with no. 65192696, which was again closed by the Airtel team without calling me or resolving the complaint. On 7 June I got the call for the feedback on my resolved request, I informed them that it is yet not resolved. they assured me it will be resolved by EOD and the dealer will connect you. I called the nodal officer number which was received in SMS but again all in vain . Got only assurances, nothing else. No call...no visit but in the whole day got 7 calls from different no. assuring it will be closed today itself i.e 7th June. Now on 8 June I again called nodal office no. [protected], who again launched a complaint with no. 65289638 and assured will be closed before 1 pm. Nothing has happened till now, but I'm getting calls for feedback. The old lady is staying at the address where this Airtel DTH is installed and she is getting annoyed as she is helpless. These people are just making fools of clients and nothing else. this company is Zero in customer centricity.

Hi

I have done recharge for wrong mobile number could you please reverse it back to my lapu number

Wrong number : [protected]
TXid :[protected]
Amount : 155
Retailer mobile number : [protected]

I tried sms but it says “ Retailer number is not in circle ”
Can you please do it from your end

Thanks

Ported my number last week.
Vodafone sim stopped working yesterday. Airtel sim yet to start working.
It shows not registered on network while trying to do tele verification.
this is pathetic from airtel. There is no way to contact airtel.
Now i dont have any number

Pls resolve this asap
Phone number [protected]

I have submitted a request for shifting my wifi from my first house to the new one from last one week and the company has provided me the number of the engineer but the engineer is not receiving my call and not taking any action and I have a active plan which cost around 3.5k and they are not taking any action so i request you to pls take any action
The images i m attaching is the second time I have submitted the request

I want to port my number to another cellular network provider, when i am trying to generate porting code I am getting below message
"UPC cannot be generated as there is subsisting contractual obligations with your service provider."

Once i had searched about airtel dtc on airtel app but i Dont want any subscription i only searched once but after that i received unlimited calls from that airtel service daily . I m getting disturbed at my work, i received calls from different different no of airtel dtc. I m really getting frustrated and disturbed. Please solve my problem

Dear Sir,

I need replacement of a SIM pertains to my roaming connection # [protected] due non-connectivity and subsequently it has lost irrecoverably. Being an NRI (with family), it was advised by sent my nephew with all documents to airtel main office (opp. Cherupushpum Church) in Elamkulam, Ernakulam-682020 in Kerala.

But with rejected my request with some silly reasons.

What is the possibility that i will get a replacement SIM soon as many of OTPs are dedicated to this line?

Hi,
In spite of server mail follow with airtel, still they are relucatant to update my Security deposit amount held with them on my GSM # [protected].

Reference to my complaint no: [protected] lodged on 29th May 2022 it is to inform that the Net is not working since that date. On calling customer care IVR message says "will be resolved in 48 hours" for the last 4 days. This is in reference to Broadband ID:[protected]_dsl. It is unfortunate that we are not updated on the progress if at all.

I have a mobile [protected] in Washinton DC, USA area. Once every two weeks, used to turn the phone on, and make a call/receive messages from India. But Since April 2022, I don't see any messages. I can't do any bank transaction as I can't receive OTP using the air-tel messaging service.

I need to closed my broadband connection in my office due to office shifting. I had already call on customer care number and sent a mail on support id 4 to 5 times as per telephonic conversation. But their are always give same answer that our support team will contact you within 2 hours. Today is the 6 day completed but not a single person will contact me for closed my request.
Here I can share my broadband connection details:
connection Id: [protected]
Connection Person Name: Dhaval Dilsukhbhai Padiya
Address: A-709, safal pegasus, 100 ft road, prahladnagar, Ahmedabad - 380015
Mobile No: [protected]
Email Id: [protected]@gmail.com

Broadband modem not working.last 10 days issue persists.

Good day,
I am writing this mail regarding the issue i am facing with airtel fiber connection
My connection is down since 19 th april and still there is no progress in my case i am calling coustmer care again and again they we will revert with 24 hrs
But all efforts goes in Vain
I want Either restore my connection or refund my money
I have paid for the services which i am not getting
I feel trapped by making advance payment
I have also raied a complaint on DOT on 19th May but no response
now its more than 45 days
I think airtel is not taking this seriously because its a prepaid connection
Take action ASAP
Connection details attached below images
I want the satisfactory amount of compensation as well because airtel has harassed me a lot

I want to change the name in broadband and following them for 3 months. There was no response from them.

I have a sim card which has been active for several years. The sim card became faulty so I changed it in Jan 22. The sim card did not get activated. Since then I am running from pillar to post to get the sim card activated. Airtel customer support sent me to the store. I got the sim card changed 3 -5 times. Each time submitted my aadhar card. However, they still have not activated my sim yet. I believe the sim has what today would be a special no and aurtel is trying to earn money by making me surrender my sim. Adhar and bank details linked with the SIM. Hence need to get it activated again

I have made a recharge on my one of Airtel number but it got recharged on another wrong Airtel number - [protected] amount -1799 Rs on 2nd June

Please do the needful.

My Airtel broadband connection wire was disconnected on 31/5/2022 and i raised a complaint ([protected]) and they said the issue will be solved within 24 hours but still after 5 days they haven't sent anyone and if i try to reach their customer care they play auto recording and say that it'll be resolved within 24 hours from the past 4 days, the technician who installed the wifi says that someone else would come instead of him and still the issue is pending and I've paid for 6months and it's still the first month, please take action against it

Hello,
I am Abhi Makadiya. I buy airtel xstream broadband 40 Mbps connection for 6 months. And I paid 499 rs + GST in advance before i start plan. My registration number is [protected].

After completion of 6 months i disconnect airtel router and my connection is no longer in use And thought this will terminate automatically. Because their policy is to take payment advance and resume plans.

1 month later I got messages from airtel that your payment is overdue and you need to pay 467.28 rs. I reached at customer care and they behave rudely and said you can't disconnect your plan. you have to pay your outstanding first even i never used broadband after my recharge was completed. Even they don't informed me before that your connection is still continue.

I am very disappointed with the company's behaviour. I request you to take an appropriate action with Airtel to ensure this will not happen with other people.

regards,
Abhi Makadiya

I had made a recharge on 5th June on my airtel number, of Rs 265 via UPI. The amount got deducted from my account. I recieved confirmation SMS with the Order Id:[protected]. However, it has been 2 days and I am still unable to avail the services I paid for i.e., make call or use data pack.
I tried getting help from the app but it was not helpful. I tried calling customer care, but as the outgoing services are blocked I am unable to contact them either.
I made another recharge of Rs 20 for talktime again with Order Id:[protected]. But even that is not reflecting in my airtel app and I am still not able to make a call.
Kindly do the needful as soon as possible.
Thankyou.

This is Rajeev kumar, with mobile number [protected]. I replaced sim Card on Jun4th around 11 Am. (Airtel store maim road kakinada) . They said that sim will be activated with in 4hrs . Until now the sim was not activated. All my bank transaction related issues are interlinked with my mobile .

Plz take action as soon as possible. It has been more than 24 hrs and the sim was not yet activated.
Do needful.