Airtel Complaints & Reviews

I requested to swap my airtel 3g sim to 4 g at airtel store after inserting sim in my phone 4 g network not come.No of times i called customer care and they always said me u problem would be resolved in 72 hours..but all of them made me idiot..Then i visited airtel store to replace my sim but aftr that my problem is not sort out..I inserted my sim in other 4 g handset but same problem i faced ..no 4g in my airtel number [protected]..i requested customer care that they transfer my call to technical team but they dont get any responding..i m very disappointed of airtel service

I am using Airtel prepaid numbers:
[protected] and[protected].

For the number[protected], on Jan 4 and Feb 2, Rs 99 was deducted for international roaming rental even though roaming was turned off on my phone. This was done without my permission and reduced my balance to zero, causing considerable inconvenience.

For the number[protected], on Feb 21, Rs 99 was deducted for international roaming rental even though roaming was turned off on my phone. Again, this was done even though roaming was turned off and data was turned off.

Please refund the money and I request in the strongest terms to not do this again. I request you to tell me how to prevent this from happening. This is unacceptable.

Regards,
Murali

I had requested for migration from Prepaid([protected]) to Postpaid for my existing airtel connection on Feb 16 2017. Post which documents were collected from me and the initial payment was done online for the processing. Even after 5 days my request has not been processed. I got calls from them several times asking for confirmation of document submission and reference number for verification. But till date I neither had their representative coming in for verification nor any update about migration. When I tried to complain on their web portal no complain got registered. Need a proper response for my request of migration else its a waste if no proper service is provided even after payment is done.

Asiasolution.in is approaching to install a Multimedia Tower at my property roof located in Trimulgherry, Secunderabad. They are asking for a fee to commence/ inspect the premises etc.

Please clarify whether the ASIASOLUTION is also a authorised tower installation organisation of Airtel and the Fee is to be paid for initial services.

I booked airtel broadband connection before 12 days but still i didn't got connection when is came to asked them everyday they used to say within 24 hours u will get this connection but 12 the day happened still didn't got today their saying we can't give u connection lots of stresses came and rude customer services and rude manager and the person who came here to get money his name is ramesh he is also not responding engineers not responding it gives mentalical stress so iIneed my money and should pay demaraged to Me coz of stresses please help me :'(

In Kolkata I can't receive any call from Assam I am using 34 roaming pack from Assam

The complain is from garha, jabalpur (Madhya pradesh). On 13th feb my landline was dead on complaining that day the customer care told me that your services will be resume by 19th feb as we are facing major fault which is affecting 200 km of your area. They don't even submit a complaint. On investigating i found that my neighbour has a live connection. My services were still not resume on 19th feb so i again make a call to customer care on 29th feb they again gave me a date that on 22 nd feb your connection will again get resume. But when i told them that my neighbour has a live connection the customer care told me ki "sir aisa ho hi ni sakta. Your had made you fool".

And still the landline connection were not resume. Even they are saying your are free to change the connection and we don't care.

Bad experience and worst customer care and services ever faced.

On 17/02/2017 I tried torecharg my TV ID [protected] for Rs 285 by debit card POS[protected] airtel_ccavenues but not recharged and the money is not refunded till date I called customer care and I was told that the money will be refunded by next day. I am waiting for that till now and also now-a-days I find that after recharge no information is coming to my mail Please solve the matter on urgent basis

Not Able to get 4G network

I am using an Airtel sim... I have changed the SIM to 4G recently. I had some intermittent connection problems. But now my sim is not reachable at all... I am not able to receive any calls. But I do receive SMS.
My number is [protected].
Request you to lease help urgently

My airtel mobile number [protected] is allocated to someone else without my knowledge.All my accounts are linked to this number.

I tried to reach the person to whom this number is allocated, but instead he says this number was given to him by Airtel and he should not be disturbed.

I want this number to be immediately transferred to me .

Please see this issue as soon as possible.

I have recharged Rs 346 from my airtel money on 11.02.2017 at 14:33 hrs. This recharge did not work out on my set (mobile no. [protected]). As per the recharge I was supposed to get 1 GB 4G data and free std + local call. But both my data balance as well as talk time was not available. I had to recharge on the same day (Rs70 for data) and 2 times on 15 the (Rs 175 and 200, for data and talktime). The customer care on 11.02.17 told me that the pack will be activated within 24 hours, which never happened. Also when I again called they told me that I have consumed all the data and on 11.02.2017 I have used 250 mb . I am shocked and perturbed with this lie.
Is there any scope? I think Airtel knows that no body will run to consumer court for such amount so they take it for granted.

S.Dhali

That on 14/01/2017 i have recharged a sum of rs. 5, 500/- (rupees five thousand and five hundred only) through my sbi credit card no. [protected] to airtel money and the transaction was successful and from airtel money i had transferred to my digital tv account no. [protected]-001, but till this day the amount of rs. 5500/- is not reflecting in my airtel digital tv account i have made no. of call to airtel customer care till date it is not resolved. hence this complaint for immediate action.

Faiz pasha
Advocate [protected]

Hello All,

i am keep calling no one is replying, to us whome should i contact

@Nodal officer - We took a corporate airtel connection and from day one we are struggling with the connection timeline, IP's and with the billing, there service has been pathetic. Being a corporate i atleast seek some better resolution and service. Please help.

Regards,
MSB
___________________________________________________________________________
Maninder Singh
Human Resource Generalist, India
Schweitzer Engineering Laboratories, Pvt Ltd.
Plot No. 166 | 5th A Cross Bommasandra Industrial Area | Bommasandra |
Bangalore| Karnataka | INDIA | Tel: [protected] | Desk: +[protected] | www.selinc.com
Making Electric Power Safer, More Reliable, and More Economical®
___________________________________________________________________________
Disclaimer:
THIS EMAIL MAY CONTAIN CONFIDENTIAL OR LEGALLY PRIVILEGED MATERIAL. IF YOU ARE NOT THE INTENDED RECIPIENT, PLEASE DELETE THIS EMAIL AND NOTIFY THE SENDER. THANK YOU.

From: Maninder Singh/SEL
To: collection data
Cc: Deva Kumar E, "[protected]@selinc.com", Prasad K
Date: 02/08/2017 04:30 PM
Subject: RE: Extra Billed paid- receipt on papper less amount

Please find the details below

Invoice No. KK_035_Nov2016

Account No. / Circuit ID_ 9411464

Bank Name_ Citibank

UTR No./Reference No._ CITIN[protected]

Transaction Date_ 25th Nov 2016

Amount _Rs.175875/- TDS @ 10%

Regards,
MSB
___________________________________________________________________________
Maninder Singh
Human Resource Generalist, India
Schweitzer Engineering Laboratories, Pvt Ltd.
Plot No. 166 | 5th A Cross Bommasandra Industrial Area | Bommasandra |
Bangalore| Karnataka | INDIA | Tel: [protected] | Desk: +[protected] | www.selinc.com
Making Electric Power Safer, More Reliable, and More Economical®
___________________________________________________________________________
Disclaimer:
THIS EMAIL MAY CONTAIN CONFIDENTIAL OR LEGALLY PRIVILEGED MATERIAL. IF YOU ARE NOT THE INTENDED RECIPIENT, PLEASE DELETE THIS EMAIL AND NOTIFY THE SENDER. THANK YOU.

They are saying i m continuesly calling on a number mentioned in my bill but in real i didn't done a single call on that number.. Airtel is saying i m calling continuesly in 4 to. 50 times in a day on that specific number but in real i have more then 20 times from the same number or other number but us number par koi call uthata hi nahi kaise possible sara sara din us number par mere phone se calling ho rahi hai or agar mai real mai bi karta hun to koi uthata nahi its a clear fraud jo airtel mere sath kar raha hai same sms ho rahe hai switch off numbers par even maine handset hi change kar ke dekh lia ...
Please help...

My name is jayprakash bharti and i had not got refund for my airtel broadband connection and from past 2 months not getting proper response from mail conversation to appellate. [protected]@in. airtel.com. details are given below:
Caf. no. tnpc902750
A/c. no. [protected]
Ref. no.[protected]on 5th feb 2017)
Ref. no.[protected]on 12th feb 2017)

Kindly please solve my problem asap...

Hi I m kulwinder my mobile no [protected] has been deactivated as I was abroad as it was inactive for more than 6 months the no is very important for me pls reactivate it, it a humble request..i was not in india so wasn, t able to use it I have been using this number for years.customer service says it is still temporary deleted.

Dear Sir,

I would like to inform you that I have lost my lifetime airtel prepaid sim card no [protected] today evening.Hence, request you to do the needfull to block the sim as soon as possible to prevent misusage of it.

Both recharges were failed but still 246×2=492 ruppes not refund.
1) Rs.246.0 online recharge of Airtel mobile [protected]; txn ID[protected] has failed due to a technical issue. Refund will be processed within 7 working days.
2) Rs.246.0 online recharge of Airtel mobile [protected]; txn ID[protected] has failed due to a technical issue. Refund will be processed within 7 working days.

Hi,

I would suggest others and myself to go for any other network but airtel after receiving my feb bill from airtel. They get some magic numbers and just charge customers. I had been in roaming from past 1 year but this time when i visited for NCR region. I receive a huge bill of 1300+. with 498 rs for roaming outgoing where as every corporate plan will have this same as home circle. This is not first time. Happened same with my last 4g dongle, I had to fight for atleast 7-8 months to get it resolved. I will not pay any bill until this is resolved.

My details-
PH - [protected]