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Airtel Complaints & Reviews

2.1
Updated: Feb 27, 2026
Complaints 54766
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Airtel reviews & complaints page 1407

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M
Manvendra14
from Mumbai, Maharashtra
Jan 27, 2017
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Airtel provide me data offer i.e.1.5 GB at RS147 for 28 days.when i recharge it, i received only 550 MB data for 18 days.please resolve my complaint.
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    P
    Pilassery
    from Chittur, Kerala
    Jan 27, 2017
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    Address: Kozhikode, Kerala, 673317
    Website: Airtel

    Every month bill is 30-35% over than actual usage. A worst company
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      Smartyravisingh
      from New Delhi, Delhi
      Jan 27, 2017
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      Address: New Delhi, Delhi, 110046
      Website: www.consumercomplaints.in/new_complaint

      I'm facing a network issue last 5 month but till issue has been not resolved very very bad Airtel Service,
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        J
        Jashan Sekhon
        from Bathinda, Punjab
        Jan 27, 2017
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        Address: 151504
        Website: airtel.in

        I m unable to send sms from my airtel no. [protected].. From last month its happening .. Plzz resolve this problem.. Smsc no. is [protected]
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          R
          Rukaiya Lakdawala
          from Mumbai, Maharashtra
          Jan 27, 2017
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 400008
          Website: 54321

          Hi,
          From a really long time i am receiving messages from 54321 and i have been charged a considerable amount for the same.
          On a daily basis I receive these messages stating whose calls I've missed. Okay still understood. But otherwise also in pesetered when no missed calls are there by messages which state:-
          'No messages exists for this service on 23/10/2016'
          I'm charged an amount of Rs 5 per message which end up draining out all the balance that I have. Simply lost around Rs 78 last month due to this.

          It gives me shear disappointment that airtel allows for such services to be carried forward. Highly troublesome for the users.

          Hence, I want to deactivate it as soon as posssible.
          Plz resolve this soon.
          Mar 6, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Feb 02, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 27 January 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Akanksha Singh
          airtel presence (airtel customer service team)
          bharti airtel ltd.
          [protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            S
            Samarth Dubey
            from Kolkata, West Bengal
            Jan 26, 2017
            Resolved
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            Resolved

            Address: Kolkata, West Bengal, 700048

            Dear service team,

            Hi, this is Rajeev Dubey from Kolkata having airtel prepaid connection no. 0091-[protected]. I lost my mobile today evening I.e. at 1800 hrs on 26.01.2017, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

            Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

            Thanks,
            Rajeev Dubey
            Mobile[protected]
            Mar 5, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Feb 02, 2017
            Airtel Customer Care's response
            Dear Mr. Dubey,

            This is with reference to your post dated 26 January 2017.

            We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

            Regards,
            Akanksha Singh
            airtel presence (airtel customer service team)
            bharti airtel ltd.
            [protected]@in.airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              L
              Luker Column
              from Chennai, Tamil Nadu
              Jan 26, 2017
              Resolved
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              Resolved

              Address: 629251

              Hi, am luker column nd my number is [protected] in which i hv registered my airtel money acnt app. But just few days before i wrongly entered the mpin 3 tym. For which my accnt got blocked from last 15 days. Kindly suggest me a solution or unblock ma account. As am unble to access the service. My email id is [protected]@gmail.com. Please notify me as soon as possible.
              Mar 14, 2017
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Jan 27, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 26 January 2017.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at [protected]@in.airtel.com

              Regards
              Akanksha Singh
              airtelpresence (airtel customer service team)
              bharti airtel ltd
              [protected]@in.airtel.com

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Feb 09, 2017
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

              Should you require further information, please feel free to write to us at [protected]@airtelbank.com

              Regards,
              Akanksha Singh
              airtel presence (airtel Customer, service team)
              bharti airtel ltd

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                G
                Girish Kare
                from Mumbai, Maharashtra
                Jan 26, 2017
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                Address: Pune, Maharashtra, 411052
                Website: Airtell

                Recieved message about recharge 152 will get 4 GB data after recharging I have got only 1 GB data ..In message it's not mentioned in offer about upto 4gb so it's fraud and missguiding users
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                  B
                  B.P.Tripathi
                  from Jammu, Jammu and Kashmir
                  Jan 26, 2017
                  Resolved
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                  Resolved

                  Website: [email protected]

                  I have been using a prepaid sim with mobile no.[protected]. After theft of mobile phone, I purchsed a 4G duplicate SIM no.[protected]U from Airtel Stores Paharganj, New Delhi.This sim did no work. The above store has issued another 4 G duplicate sim no.[protected]U. The sim is showing the network while putting in non-4G set, as advised by the above stores for the purpose of activation, The sim is not activated/working from the date of issue i.e. 23.01.2017. Pl. resolve the issue at the earliest.
                  Mar 9, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 02, 2017
                  Airtel Customer Care's response
                  Dear Customer,

                  This is with reference to your post dated 26 January 2017.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                  Regards,
                  Akanksha Singh
                  airtel presence (airtel customer service team)
                  bharti airtel ltd.
                  [protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    S
                    SadiqueMd
                    from Chennai, Tamil Nadu
                    Jan 26, 2017
                    Resolved
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                    Resolved

                    Address: Chennai, Tamil Nadu, 600080

                    I have a horrible experience with Airtel for getting a broadband connection. They collected the money from me three weeks before i., e on 07/01/2017. Since then I didn't hear anything from them, I have tried to contact their agent many times but able to reach once or twice . No action was taken even after reaching out to the agent. The contacted the nodal officer and promised an action with in 2 days . No action was done then as well. Finally when I contacted their appellate officer, i am given the reason that there is no feasibility to give the connection due to technical issues and the amount collected will with refund wit in 20 days. So horrible
                    If there is no feasibility to provide the connect why the amount was collected first?
                    Even if it found later why no updates were given to me unless I am writing to them, so worst experience.
                    On other note, While Airtel complaining about Reliance's Jio s monopoly, the service they offer even if we reach to them voluntarily is worst.so why they are complaining
                    Mar 9, 2017
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 27, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post, dated 26 January 2017.

                    We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                    We look forward to receive the required details.

                    Regards,

                    Akanksha Singh
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd
                    [protected]@in.airtel.com

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Feb 05, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 26 January 2017.

                    We were waiting to receive your contact details to enable us to address your concern.

                    Since we have not heard back from you, we trust your issue has been resolved.

                    If you require further information / assistance, please write to us at [protected]@in.airtel.com

                    Regards
                    Akanksha Singh
                    airtel presence (airtel customer service team)
                    bharti airtel ltd.
                    [protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      G
                      Gireeshkumar.s
                      from Visakhapatnam, Andhra Pradesh
                      Jan 26, 2017
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka, 560017
                      Website: Airtel consumer complaint

                      I port my no from docoma to Airtel and it's activated on 22nd Jan 17 morning . From that day I not receiving incoming calls as well as sms service .I called up customer care made complaint[protected].They committed within 4 hrs will activated .So many times calling customers care also same reply getting from them every time . After 5 days over still it's issue persisting .Airtel the worst service provider of in telecom in India. If not happening within 1 day . I have to go for legally for the compensation which I lost pease of mind opportunity and money lost last 5 days .
                      Mar 1, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 29, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post dated 26 January 2017.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                      Regards,
                      Akanksha Singh
                      airtel presence (airtel customer service team)
                      bharti airtel ltd.
                      [protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        R
                        ratikantamohanta
                        from Bengaluru, Karnataka
                        Jan 26, 2017
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                        Address: 560017

                        Sir please send my mobile call deatile 10 Jan 2017 to 25 Jan 2017 my mobile no. is [protected] my bill mor then my call so please send call deatile
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                          S
                          sanjeetp
                          from Kolkata, West Bengal
                          Jan 26, 2017
                          Resolved
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                          Resolved

                          Address: 800007
                          Website: www.airtel.in

                          Refer to mymail dtd 21st oct 2016 to stop services on my Data card no-[protected], inspite of that airtel continiued my no & raised bill for nov 2016 & dec 2016. In lieu of that Airtel yesterday onwards terminated my all outgoing calls from my postpaid no-[protected]. i am regularly made payment against mobile no-[protected] & also datacard no-[protected] till Nov last billing cycle..

                          regards
                          sanjeet panday
                          mobile-[protected]
                          e [protected]@yahoo.com
                          Mar 2, 2017
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 29, 2017
                          Airtel Customer Care's response
                          Dear Customer,

                          This is with reference to your post dated 26 January 2017.

                          We would like to confirm that we have shared the resolution details with you.

                          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                          Regards,
                          Akanksha Singh
                          airtel presence (airtel customer service team)
                          bharti airtel ltd.
                          [protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            N
                            Neha Phaliwal Rndi
                            from Patiala, Punjab
                            Jan 26, 2017
                            Resolved
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                            Resolved

                            Address: Ludhiana, Punjab, 141002

                            Hi
                            I am Neha Phaliwal and I want to disconnect my mobile phone number with airtel but when I go to their office they say cannot do it because it is prepaid and told me to stop recharging it..
                            I use the prepaid mobile but if I give to somebody it can be misused and i may be in trouble.

                            I am going to Dubai and I don't want to give to someone as it can be misused.

                            please advice how can i disconnect my prepaid phone number before going to dubai.
                            I only have 3 months left.
                            Mar 12, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 02, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 26 January 2017.

                            We would like to confirm that we have shared the resolution details with you.

                            Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                            Regards,
                            Akanksha Singh
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            [protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              L
                              lalitpatil18
                              from Mumbai, Maharashtra
                              Jan 26, 2017
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra, 411033
                              Website: Airtel.in

                              My wife and me are using 4 Airtel number among all of them has no internet working since yesterday.don't know whats wrong with this please solve the issue otherwise I will port all my number to another cellular company which will better than this.
                              The number are:
                              1.[protected]-Postpaid-Lalit Vijay Patil
                              2.[protected]-Postpaid-Lalit Vijay Patil
                              3.[protected]-Postpaid-Nital Patil
                              4.[protected]-Airtel 4G Hostpot device-Lalit Vijay Patil
                              Mar 2, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 30, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 26 January 2017.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Anil S.
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd
                              [protected]@in.airtel.com
                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                N
                                Neha Phaliwalz
                                from Patiala, Punjab
                                Jan 26, 2017
                                Resolved
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                                Resolved

                                Address: Ludhiana, Punjab, 141002

                                I have this landline connection of airtel and along with it there is also a broadband connection.
                                Now i want to discontinue it but airtel office employees always say that i have to call on the tollfree no to get it disconnected.
                                I am trying from last 4 months and still can't disconnect it and every month they send me a bill ehich i have to pay wheather i use airtel or not.

                                Also I am using the prepaid airtel number [protected].
                                I want to port this number to idea and they are not even allowing me to do that.

                                please advice
                                Feb 26, 2017
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Jan 26, 2017
                                Updated by Neha Phaliwalz
                                I got airtel post paid phone and broadband connection and airtel mobile no [protected].

                                I am using it from last 4 years but now i want to disconnect it.
                                from last 3 months they are just delaying it and kept sending me the bill every month.
                                Please advice how can I disconnect this Airtel connection.
                                Verified Support
                                Jan 26, 2017
                                Airtel Customer Care's response
                                Dear Customer,

                                This is with reference to your post dated 26 January 2017.

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at [protected]@in.airtel.com

                                Regards
                                Akanksha Singh
                                airtelpresence (airtel customer service team)
                                bharti airtel ltd
                                [protected]@in.airtel.com

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  D
                                  Dinesh Karanji
                                  from Kombai, Tamil Nadu
                                  Jan 26, 2017
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                                  Address: Bidar, Karnataka, 06

                                  Hey am not receiving any calls and it's showing unreachable of the moment
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                                    D
                                    durga prasad Sharma
                                    from Kichha, Uttarakhand
                                    Jan 26, 2017
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                                    Address: Bareilly, Uttar Pradesh, 243003

                                    I m added 1000 rupee in my airtel wallet, amount dedecuted from bank but not showing in my wallet balance
                                    Please solve the problem my mobile number is [protected]
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                                      J
                                      Jatin Dureja
                                      from Champa, Chhattisgarh
                                      Jan 26, 2017
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                                      Address: Sonipat, Haryana, 131001

                                      I purchase a my new no. [protected]..but now its not in work. Its shows no network coverage.why plz help me out of this.
                                      Registration name: jitender dureja
                                      Add. H.no. 355 4 marla ward no. 14 sonipat
                                      Haryana

                                      Yours faithfully
                                      Jitender dureja
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                                        S
                                        SukumarPandi
                                        from Ahmedabad, Gujarat
                                        Jan 25, 2017
                                        Resolved
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                                        Resolved

                                        Address: Kanchipuram, Tamil Nadu, 603210

                                        Booked for broadband connection on Jan 21, 2017.Airtel officials contacted me the next day n fixed an appointment with me on Jan 24, 2017 for document collection.I regret to say that I m yet to hear from them again.My attempts to speak to their customer care officials went in vain.They can very well cancel my request if they r unable to process it.
                                        My booking referenceno- ONTMCHENN82149335C
                                        Mar 19, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Feb 04, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 25 January 2017.

                                        We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                                        You can also get in touch with us at [protected]@in.airtel.com

                                        Regards,
                                        Akanksha Singh
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        [protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Verified Support
                                        Feb 16, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 25 January 2017.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Anil S.
                                        airtel presence (airtel Customer, service team)
                                        bharti airtel ltd

                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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