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Airtel Complaints & Reviews

2.1
Updated: Apr 22, 2026
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Airtel reviews & complaints page 1411

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D
dhoulthabad
from Hyderabad, Telangana
Jan 24, 2017
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Address: 502286

Dear sir,
my number [protected] is blocked
it is a post paid number how much pay my bill please activate my number as well as possible
Jan 24, 2017
Updated by dhoulthabad
is it possible
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    I
    israr3525
    from Mainpuri, Uttar Pradesh
    Jan 24, 2017
    Resolved
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    Resolved

    Address: Saharanpur, Uttar Pradesh, 247001

    My airtel DTH multiple account not activitie
    My account number is=[protected]
    My complaint number is=98198156
    My complaint not salusain please help me
    Jan 26, 2017
    Complaint marked as Resolved 
    Yes my problem is solve thank you
    Jan 24, 2017
    Updated by israr3525
    Solution solve thank you very manch
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      K
      Krishnapriya Upadrasta
      from Hyderabad, Telangana
      Jan 24, 2017
      Resolved
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      Resolved

      Address: Hyderabad, Andhra Pradesh, 500018
      Website: [email protected]

      I have recharged with rs.269 on my airtel app thrice on 21st december 2016, and twice on 18th january 2017. The transactions were failes but money was debited from my account. It has been a month and not a single penny was credited back into my account from airtel. Despite so many mails and calls to the customer care of airtel of which everything has gone vain, my money was never refunded. I want to get my money back from the airtel. Please. Look forward into the issue and resolve the problem soon.
      Mar 2, 2017
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Jan 25, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post, dated 24 January 2017.

      We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

      We look forward to receive the required details.

      Regards,

      Akanksha Singh
      airtel presence (airtel Customer, service team)
      bharti airtel ltd
      [protected]@in.airtel.com

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Jan 29, 2017
      Airtel Customer Care's response
      Dear Customer,

      This is with reference to your post dated 24 January 2017.

      We were waiting to receive your contact details to enable us to address your concern.

      Since we have not heard back from you, we trust your issue has been resolved.

      If you require further information / assistance, please write to us at [protected]@in.airtel.com

      Regards
      Akanksha Singh
      airtel presence (airtel customer service team)
      bharti airtel ltd.
      [protected]@in.airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Hi..I have recharged for rupees 349 through my airtel app bt for first time it shown as error so I did the process again but at last double amount has been deducted. I need the amount back to my account or else keep the same for next month. Please help me with this.
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        M
        mishraabhijit06
        Jan 24, 2017
        Resolved
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        Resolved

        Address: 753002

        Respected Sir/ Madam
        I am using this no [protected] for last 3 months on airtel network but on Dt24/01/2017, the company was not informing me, and he take a wrong foot step to block my respective mob no. after that i contacting his company executive they says that last 3 months you have not do any such kind mobile top up for which that no was blocked,
        Dear sir already i have valid proof of my transaction details related to that mob no of my last recharge was that on dec 31/12/2016 already the transaction was available with me .
        Dear sir that mob no was very important for me because that mob already linked me online transactions, respective bank account, now i am hope less what to do at that time still i am full of tension on today morning, kindly arrange that mob no and a necessary step for which, i should remain obliged towards you.
        Mar 6, 2017
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Feb 02, 2017
        Airtel Customer Care's response
        Dear Customer,

        This is with reference to your post dated 24 January 2017.

        We would like to confirm that we have shared the resolution details with you.

        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

        Regards,
        Akanksha Singh
        airtel presence (airtel customer service team)
        bharti airtel ltd.
        [protected]@in.airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Sir i am sunita kumari call details desmber 2016 to jan 2017 my mob [protected] my email adress [protected]@gmil.in. thanks sir
        I have purchased airtel Top-Up Recharge of Rs. 10/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card.

        Serial No:[protected]

        Secret Pin:**************26

        My Mobile No:[protected]
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          N
          nikhil nambiar
          from Bengaluru, Karnataka
          Jan 24, 2017
          Resolved
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          Resolved

          Address: Bangalore, Karnataka, 560029

          Hi
          I recharged for 349rs and again for 29rs as my balance was showing 0 on 23rd jan 2017 yesterday

          Now my balance is 0, without calling anyone and without using the damn mobile to call anyone

          What the hell is going on. I am not even able to call csr as you people charge for that also.

          100%, if my money is not refunded i am going to change the provider.

          I am having continuous issue with this and fed up contacting the csr.

          Regards
          Nikhil
          [protected]
          Mar 6, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Jan 24, 2017
          Updated by nikhil nambiar
          I again recharged for 29Rs, still balance is 0. Worst Network totally dissatisfied with you people.
          Jan 31, 2017
          Updated by nikhil nambiar
          its been 5 days and no reply. what a customer care!
          Verified Support
          Feb 02, 2017
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 24 January 2017.

          We would like to confirm that we have shared the resolution details with you.

          Should you require further information, please feel free to write to us at [protected]@in.airtel.com

          Regards,
          Akanksha Singh
          airtel presence (airtel customer service team)
          bharti airtel ltd.
          [protected]@in.airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Aired dealer recharged wrong plan, they activated SMS plan against roaming plan. But Airtel executive did not provide proper solution and didn't resolve this issue.
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            K
            kamlendra_singh_rathore
            from Patna, Bihar
            Jan 24, 2017
            Resolved
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            Resolved

            Address: Sirohi, Rajasthan, 307031

            Myself kamlendra singh rathore owner of airtel sim of rajasthan with no:[protected], lost my sim in jaipur.
            I bought the sim from shop in pindwara, sirohi
            I have found some unknown person is using it so i would like to block it asap.
            I have submitted my adhar card for that. Please call on my alternate no:[protected] to check my authenticity
            Mar 29, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Jan 19, 2017
            anvar4ever's response
            I called customer care of AIRTEL. They did not give response. i think they are cheating many like me.
            Verified Support
            Jan 25, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 24 January 2017.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at [protected]@in.airtel.com

            Regards
            Akanksha Singh
            airtelpresence (airtel customer service team)
            bharti airtel ltd
            [protected]@in.airtel.com

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Verified Support
            Feb 24, 2017
            Airtel Customer Care's response
            Dear Customer,

            This is with reference to your post dated 24 January 2017.

            We tried calling you multiple times to get additional details to enable us to address your concern.

            However, there was no response.

            We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

            Regards,
            Akanksha Singh
            airtel presence (airtel Customer, service team)
            bharti airtel ltd

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Internet recharge by online 3 times but all of them unsuccessful recharge but you took amount from my bank accounts. Still you did not back my paid amount to my accounts

            DATE AMOUNT
            [protected].00RS

            [protected].00RS

            [protected].00RS

            i am still waiting for it. pls. don't cheat us.
            Sir i am sunita kumari call details desmber 2016 to jan 2017 my mob [protected] my email adress [protected]@gmil.in. thanks sir
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              P
              Panchu hiremath
              from Gangawati, Karnataka
              Jan 24, 2017
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              Address: Bidar, Karnataka, 585330
              Website: Www.panchuhiremath.com

              Lest month my call history
              Jan 24, 2017
              Updated by Panchu hiremath
              My call history
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                I
                info.singhanurag
                from Delhi, Delhi
                Jan 24, 2017
                Resolved
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                Resolved

                Address: Gurgaon, Haryana, 122001
                Website: www.airtel.in

                On January 21 in My Airtel app a banner is showing a recharge of Rs 259 with 1.5gb data and 5 gb night data with the name of Perks offer.
                I have recharged my number with rs 259 and i have claimed 5gb data but still i have not received any confirmation of 5gb data nor it is showing in my Airtel app or my account on web.

                I have registered the same complaint with Airtel 198 Customer care With Complaint no. of 1148023 and they told me that you will receive a call form airtel Customer care with in 24 hours but no one call me from airtel to give any status, when i have called them they declined to give me 5gb night data and also declined to return the amount of my recharge. Please help me to get offer benefit or refund my amount.

                Airtel no.- [protected]

                Thanks,
                Anurag Singh
                Mar 5, 2017
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Feb 02, 2017
                Airtel Customer Care's response
                Dear Customer,

                This is with reference to your post dated 24 January 2017.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                Regards,
                Akanksha Singh
                airtel presence (airtel customer service team)
                bharti airtel ltd.
                [protected]@in.airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Dear Sir/Madam,

                I am using Airtel prepaid number. Airtel is continuously deducting balance without any information and charging higher rate call despite of tariff plan.
                Regards,
                Alok Asthana
                [protected] (Airtel)
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                  Y
                  Yeshpal Bhati
                  from Delhi, Delhi
                  Jan 24, 2017
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                  Address: Bikaner, Rajasthan, 334001

                  I have a cug plan under railway organisation. during last three month it increase too high. please send my bill detail during last four month. so that i can under stand where is the problem
                  my cug no is [protected]
                  name yeshpal bhati
                  senior section officer
                  railway accounts
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                    S
                    smangle
                    Jan 24, 2017
                    Resolved
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                    Resolved

                    Address: 411057
                    Website: www.airtel.in

                    Hi,
                    I travelled to usa first time and found my airtel post paid number is not working which i am holding since last 3 years. I dropped a mail to customer care 2 times and requested them to help me asap as its difficult to survive in foreign country without a working mobile number. Its since 4 days i have approached them through mail but airtel has not even acknowledged my request.

                    I am not able to get internet, use my bank as airtel messages are also blocked and i am not getting any otp.

                    Please help me to get this sorted out asap. I am stuck, i have to do hotel bookings and i need otp for same.
                    Jan 26, 2017
                    Complaint marked as Resolved 
                    I followed airtel team on call by spending my money in dollars and following them up while waiting in 10-15 min queue. I got response for mail after 4 days that also When I asked them it as help to solve asap as I was stuck in USA without any mobile number. Helpless service...first thing I will do after landing is to close al airtel numbers for me and my family. No use of keeping a service and pay them if they can not help or response when needed the most.
                    Airtel customer support has been notified about the posted complaint.
                    Jan 24, 2017
                    Updated by smangle
                    The airtel number for which I am talking about in complain is "[protected]"
                    Verified Support
                    Jan 29, 2017
                    Airtel Customer Care's response
                    Dear Customer,

                    This is with reference to your post dated 24 January 2017.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                    Regards,
                    Akanksha Singh
                    airtel presence (airtel customer service team)
                    bharti airtel ltd.
                    [protected]@in.airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Same here. Stuck since 12th Jan. If you are able to resolve. Pls let me know HOW...And I shall do the same.
                    Shalinilunkad's reply, Jan 26, 2017
                    Any luck?
                    I got it resolved after following up with them many times, if you are in US ask them to get IR activated on your account and that will be149 rs rentel.
                    Thia is what I got from airtel team.

                    Kindly note that International Roaming (IR) Service Plan of rental Rs.149/- is a mandatory component to be activated to avail basic services (incoming/outgoing calls/SMS and data) on your mobile while traveling abroad.
                    Shalinilunkad's reply, Jan 26, 2017
                    Mine was activated...And now nothing at all... Called them..And they said they have reactivated it from their end.
                    Can't to anything about it till I personally visit an Airtel store!! It's hilarious
                    The most ridiculous and unsupportive service.
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                      B
                      babu tamiz
                      from Thiruvananthapuram, Kerala
                      Jan 24, 2017
                      Resolved
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                      Resolved

                      My airtel no [protected]
                      Sir. Iam recharged for. 'rs 5000 for my airtelmoney wallet
                      With my airtelapp
                      But unfortunately this amount add my airtel prepaid account so please kindly help me for the transaction will be changed to my airtel. Money
                      Transaction id
                      Recharge done on 21-jan-17 02:50 pm, mrp:rs5000.00, pf:-652.17, stax:rs652.17, talktime:rs5000.00, balance:rs5016.66, transid:[protected], benefit
                      Mar 14, 2017
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 24, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your post, dated 23 January 2017.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at [protected]@in.airtel.com

                      Regards,
                      Anil S.
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd
                      [protected]@in.airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Feb 09, 2017
                      Airtel Customer Care's response
                      Dear Customer,

                      This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

                      Should you require further information, please feel free to write to us at [protected]@airtelbank.com

                      Regards,
                      Akanksha Singh
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd

                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        C
                        casumeetk
                        from Pune, Maharashtra
                        Jan 24, 2017
                        Resolved
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                        Resolved

                        Address: 700064
                        Website: www.airtel.in

                        We are using airtel leased line since long and now facing pathetic service from them. We requested airtel to provide us bill for oct-dec quarter for internet leased line since long. Instead of giving bill they disconnected line without prior intimation. Our rm has no clue and not able to retrieve bills. No body is there is help. Feeling harrashed and cheated
                        Mar 15, 2017
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 04, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 23 January 2017.

                        We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                        You can also get in touch with us at [protected]@in.airtel.com

                        Regards,
                        Akanksha Singh
                        airtel presence (airtel customer service team)
                        bharti airtel ltd.
                        [protected]@in.airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Feb 12, 2017
                        Airtel Customer Care's response
                        Dear Customer,

                        This is with reference to your post dated 23 January 2017.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                        Regards,
                        Akanksha Singh
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          D
                          Datla Phaneendra Raju
                          from Rajahmundry, Andhra Pradesh
                          Jan 24, 2017
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                          Address: 500055

                          My Airtel tv registered mobile number [protected] is loss so please change my registered mobile number .and new number is [protected]. Please change my registered mobile number immediately.
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                            M
                            mfarnana
                            Jan 26, 2017
                            Resolved
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                            Resolved

                            Address: Aligarh, Uttar Pradesh, 202002
                            Website: www.airtel.in

                            Hello,

                            I have an Airtel sim card and I have not used this card for a while ago so it has been deactivated and I can not use it anymore but still switched off and has not yet been assigned to any subscriber. I would request you to please reactivate it again as soon as possible and I will pay the amount of the last period which was not active.

                            The number is [protected].

                            Thanks,
                            Mohamed Farnana
                            Mar 1, 2017
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 26, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post, dated 26 January 2017.

                            We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

                            We look forward to receive the required details.

                            Regards,

                            Akanksha Singh
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd
                            [protected]@in.airtel.com

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Jan 29, 2017
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 26 January 2017.

                            We were waiting to receive your contact details to enable us to address your concern.

                            Since we have not heard back from you, we trust your issue has been resolved.

                            If you require further information / assistance, please write to us at [protected]@in.airtel.com

                            Regards
                            Akanksha Singh
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            [protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              M
                              Mridul1234
                              from Kanpur, Uttar Pradesh
                              Jan 23, 2017
                              Resolved
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                              Resolved

                              Address: Gorakhpur, Uttar Pradesh, 273001
                              Website: airtel

                              Hello sir
                              I made a recharge of 498 rupees in airtel 3 g it said it was successful recharge but it never got credited in my account, moreover when i contacted customer care they just put me on an infinite loop of ringing with no one answering while they continued to charge my call for no service. It is a regular feature of airtel customer care.
                              Thank u
                              Mar 9, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 02, 2017
                              Airtel Customer Care's response
                              Dear Customer,

                              This is with reference to your post dated 23 January 2017.

                              We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                              Regards,
                              Akanksha Singh
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              [protected]@in.airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                B
                                baiju baby ponothra
                                from Naduvattam, Tamil Nadu
                                Jan 23, 2017
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                                Address: Alappuzha, Kerala
                                Website: ?

                                Super saver offers!
                                Rs248=6gb 3g/4g, 28 days+rs248 talktime.
                                Rs296=6gb 3g/4g+unlimited local+std mobile calls, 28 days.
                                I did not get this offer
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                                  B
                                  banti1961
                                  from Allahabad, Uttar Pradesh
                                  Jan 23, 2017
                                  Resolved
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                                  Resolved

                                  Address: 208011

                                  I amit gupta from kidwai nagar kanpur 133/27 m block kidwai nagar kanpur. My mobile no. Is [protected] and i have this no from last 10 years. But very sorry to say u ur dealer in kidwai nagar kanpur that is s. P. Telecom is very rude with ur coutomers in this area we all are very dipresed with u that u have very bad mannerd dealer in my area all staff of this dealer is very rude in talking with coustomers i have already put up a complain agamist thid dealer but no action was taken by ur company ur complain book which is in dealer shop is full of complain but no action is taken agaanist him he is more than to u then ur coustomers. Answear me. They talk very rudely to us. Today he refund my rmoney and told me he will solve my problem after 9 p:m but before he said to me ur sim will be activated in 2 hours but when i went back to him after 4 hours he talk to me rudely and tell to take my money back he will not my work. What should i do i already talk to ur coustomer care no. But no positive reply given to me. Can u do some thing for ue coustomers or should we port to other company
                                  Mar 9, 2017
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 02, 2017
                                  Airtel Customer Care's response
                                  Dear Customer,

                                  This is with reference to your post dated 23 January 2017.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                  Regards,
                                  Akanksha Singh
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  [protected]@in.airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    A
                                    arunkkk
                                    Jan 23, 2017
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu, 600091

                                    Dear sir, this arunkumar from chennai last jan 6th i got calll from airtel postpaid sales team ([protected]) and send them executive to collect my document along with 330 rupees amt for new connection.( he not provide any bill his number is[protected] after that no one response and still the sim card not activate.they cheated me.pls do the needful.
                                    Feb 28, 2017
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 28, 2017
                                    Airtel Customer Care's response
                                    Dear Customer,

                                    This is with reference to your post dated 23 January 2017.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                    Regards,
                                    Anil S.
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd
                                    [protected]@in.airtel.com
                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      A
                                      from Kolkata, West Bengal
                                      Jan 23, 2017
                                      Resolved
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                                      Resolved

                                      Address: Bardhaman, West Bengal, 713216

                                      I am an airtel subscriber with prepaid connection number [protected]. This connection was allotted to me in 2009 when i was posted at a & n islands (West bengal circle). Presently i am posted at durgapur (Wb) and had approached the local airtel outlet to upgrade my connection from 2g to 4g. Although a new sim has been provided to me, however since last 10 days i am struggling to get the sim activated. I was asked to submit my identity proof along with passport photo, which i had done. The local outlet failed to activate the sim and in last 6 days they have given me two more sim (S) suggesting some technical problem. Today again they have given me another sim and asked me to wait for another 4 hours for activation, and that also they are not sure about it. Finally asked me to register a complaint. I would like to mention here that since last 7 years i am using this number & it is very important for me in terms of my all online transactions.
                                      Mar 6, 2017
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Feb 02, 2017
                                      Airtel Customer Care's response
                                      Dear Customer,

                                      This is with reference to your post dated 23 January 2017.

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                      Regards,
                                      Akanksha Singh
                                      airtel presence (airtel customer service team)
                                      bharti airtel ltd.
                                      [protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
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                                        V
                                        vichaan
                                        from Chennai, Tamil Nadu
                                        Jan 23, 2017
                                        Resolved
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                                        Resolved

                                        Address: 600085

                                        My mobile number is [protected], airtel, prepaid.
                                        I have a balance of around rs. 700/-
                                        I use the mobile sparingly, and it is a second mobile. As i am 75 years old, i keep airtel as a standby if my other phone, bsnl, does not get signal.
                                        Today i sent two photos through my whatsapp. I do not have any group membership in whatsapp.
                                        Suddenly today when i try to make a call warning came that there is no balance.
                                        Mar 6, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Jan 23, 2017
                                        Updated by vichaan
                                        Somebody from airtel (that is what he said) called me. He asked for my bank details so that he can refund the money. I requested him to restore my balance inmy prepaid account. He refused. He insisted that I give my bank deatils. I refused to give my bank details to unknown people on fone. I do not believe him.
                                        If he genuine airtel executive he might have found ways of restoring my prepid amount. Something is fishy.
                                        Verified Support
                                        Jan 31, 2017
                                        Airtel Customer Care's response
                                        Dear Customer,

                                        This is with reference to your post dated 23 January 2017.

                                        We would like to confirm that we have shared the resolution details with you.

                                        Should you require further information, please feel free to write to us at [protected]@in.airtel.com

                                        Regards,
                                        Akanksha Singh
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd.
                                        [protected]@in.airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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