Airtel Complaints & Reviews

I had taken a Airtel postpaid broadband service. However, due to bad service, I wanted to close the account and I submitted a request for the same. I also paid the outstanding amount. This was on 19 April 2022 at their SD Road branch, Secunderabad. They submitted the request, asked for the OTP and also I paid the outstanding amount. However, the account was not closed. Post this, I submitted multiple requests, but nothing happened. I was shocked to get another AIRTEL bill and so I again went to the office and raised another request. They promised to send someone on 27th April. However, as usual, no one came.
It seems that Airtel indulges in such unethical practice of forcefully charging customers for the accounts that they wish to close by keeping the accounts live.
As I had submitted the request on April 19th, I refuse to pay the outstanding bill for this month, May 2022, This is totally fraudulent practice of AIRTEl.

Airtel is not providing good network at my place, I have raised multiple complaints but no resolution. No option to reach out customer care, no callback from them for complaints raised. Airtel not letting me port out, whenever I try I get response “ UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.” Need urgent help!!!

Airtel service was pathetic and I was a black customer had asked to cancel broadband service and applied for act paid them the money airtel called and promised to rectify and provide good service. After that it’s been 2 weeks nothing works and my new act connection is also cancelled and waiting for refund. They should stop such games

I'm using airtel postpiad since one year always i pay my bills after checking the generated bills carefully by knowing my usuage and limit of the given service on MAY26th i got a fresh bill with statement with add on charges and GST i haven't used any add on service last month but the bill generated with a wrong statement how can i pay without explanations im strictly complaining this issue to consumer portal to interrogate

Hi,

I have requested for a new Xtream Fibre broadband connection 200mbps plan 999/- on 29th April 2022 for which i have paid 3 months ARP. But as i understood I was being cheated by providing the DSL Copper connection with a poor speed of 40mbps. Due to which I had to face poor broadband connectivity and other unfavourable circumstances.

I requested to withdraw the connection on 6th May onwards and and refund of 3 months of Rs 3540 which has still not been resolved till date . I have been continuously chasing on customer care and escalation team is just taking this as an added advantage.

Fiber: [protected]_dsl

Hi Team,

I have paid the amount over online for the airtel black connection and now airtel is regretting/denying in providing the invoice/bill for the amount which they have collected over online.

I have contacted customer care many times and even customer care service reply is also the same. They are completely denying for providing the invoice/bill.

Airtel disconnected my number during safe custody without any prior notice.

Placed a request and made deposit of 1k for first MESH device on 11th April, this was resolved on 17-May, after multiple follow ups and harassment from airtel customer care, their local site, nodal officer etc.

on 18th May i called customer care and asked them to place a request for one more (additional) MESH POD. Issue was with Airtel thanks App not allowing to add a device. multiple complaints, calling customer care, visiting local site office and talking to service engineer, still no resolution.

HARASSMENT FROM AIRTEL CONTINUES

They have made it mandatory to send the request to 121 by an sms mentioning your email id. any request submitted gets rejected with a stock response: this email id has not been registered with us, even when they have verified the mail id via their app. my number [protected] needs to be converted to an esim. i am at a dead end now because of their shoddy system.

Upc cannot be generated as there are subsisting contractual obligations with your service provider

They are misguiding extremely

I want to port out and they said pay the bill in advance which i have paid Rs 1800.

Now when i send port request I am getting this message.

My name is priyahala.L, residing at Trivandrum, Kerala and i was using pre-paid of Airtel([protected]) for past several years. On 15th of May, 2022, i made of recharge of Rs.479/- (Order ID:[protected] using Airtel APP and using Rupay debit card and confirmation SMS received from Airtel with Order ID. But on 17th May, all my outgoing calls were disconnected for non-payment and I was unable to make any calls. Prior to receiving this information I made a recharge for another airtel number i had ([protected]). and it was successful without any issues. After receiving message of disconnection i made 2 payments of Rs.10 each and still could not make any calls. I made a further payment of Rs.99/- to make urgent calls. My daughter was pregnant and expecting delivery anytime. I emailed Airtel and raised a complaint through the APP (Complaint ID: CONRC3CHN[protected]). But it was deleted from the App help & support after some time without any resolution of the issue. The email i received was that fund not received. I was really shocked and when i called our bankers they told that the amount has already been successfully credited to Airtel. I immediately send a port request for my mobile and shifted to Vodafone idea. I had send numerous emails to [protected]@airtel.com, nodalofficer.[protected]@in.airtel.com, appellate.[protected]@in.airtel.com without any response, except canned replies that this number does not belong to Airtel. They have collected amount from me and now they are neither refunding it nor replying to my queries. I am also planning to port my other number and Airtel DTH too. My bank has already initiated charge back for the payment deducted and I am planning to initiate proceedings in consumer court, Trivandrum. This company is fraudulently cheating unsuspecting customers and deliberately deleting complaints raised through their app. Hope serious attention will be paid to this issue. Attached relevant screenshots.

Mobile no - [protected]
Acc no- [protected]
Name - Kapil rai
Bank is fraud because my amount is not send money to another bank account I will send mail so many times but bank will not respond and customer also can’t support me i will try so many times so please you helped me
Thankyou

I am siddhesh my number is [[protected]]. I have recharged with Rs. 100/- on 5/25/2022. Recharge was successful. I got the SMS. But my outgoing call is barred. Please do the needful.

Complaint number [protected]

This compliant has been done since last 15 days n despite repeated calls n emails, nothing is done by airtel to rectify the broadband issue n phone issue.

It’s such a shame for such a company n it’s executive who told us to shift to fiber optic line for better service m since than internet is not working.

My Airtel broadband connection ID[protected]_dsl is not working since 9th may 2022. I have called airtel customer care numerous times but no resolution on my complaint. I am extremely disappointed with Airtel optical fiber broadband service. Complaint number - [protected]

I was advised by the customer support i need to recharge with unlimited pack to use my sim as the sim is active. However, it's still showing sim not detected and showing as if I've not inserted the sim. I have reinserted the sim and followed all the basic troubleshooting I could. My international roaming as well is on. I'm currently residing in Dubai and Still facing the issue after recharge!!

We Rajyog society Baner residents shifted to Airtel FTH (Fibre to Home) in the anticipation to have a seamless connection. But that's just a dream.

Since the connectivity is down Airtel is not allowing to accept the complaints saying it's a known issue. VERY BAD.

NEITHER AIRTEL IS READY TO ACCEPT THE COMPLAINT NOR THEY ARE RESTORING THE CONNECTION.

Hi
My Airtel sim suddenly showing no network and service.i am residing in Dubai for last 6 months and monthly I recharged for international roaming pack of 1200. Still it's suddenly stopped working.please go through the issue as my bank account is linked with this number
Mobile number: +91-[protected]
Name : Sandhya ps

In this month bill ie. May, 2022, the post paid bill an amount of Rs. 1499 has been included towards Amazon Premium (yearly Membeship). Even I don't want to subscribe, the amount of post paid bill amount is not getting reflected. I am forced to pay the Amazon Premium bill. Is there any other option to pay post paid bill.

Hello sir my name is inayat bashir retoo i am complaining regarding about my F&F salary which has been already delayed and too much late 55 days ago no reponse to me no calls recieve and sms etc i can try everything sir i have already facing a big problem my family member my mom is not feeling well and i also suffering form my lady little finger which has already 1 surgery done at amritsar sir please help me and giving me Full and final salary