Claimed

Airtel Complaints & Reviews

2.1
Updated: Apr 22, 2026
Complaints 54798
Resolved
21980
Unresolved
32818
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 143

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Phedu
Jan 3, 2022
Resolved
Report
Copy
Resolved

I accidentally recharged a no. Instead of my no. This happened two times today, i was using google pay, they suggested to contact operator. I have written an email as well. The text services says that
“you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
The no. I recharged was: [protected]
Right no: [protected]
Transaction id:[protected]
Amount: ₹598
Date: 23.07.2020
The no. I recharge: [protected]
Right no: [protected]
Transaction id: 3113654
Amount: ₹45
Date: 23.07.2020
Jan 3, 2022
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    Phedu
    Jan 3, 2022
    Resolved
    Report
    Copy
    Resolved

    [Resolved] Airtel — I want to reverse the recharge.
    K
    Kanika Thapliyal
    Jul 23, 2020
    Nov 27, 2021
    I accidentally recharged a no. Instead of my no. This happened two times today, i was using google pay, they suggested to contact operator. I have written an email as well. The text services says that
    “you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
    The no. I recharged was: [protected]
    Right no: [protected]
    Amount: ₹479
    Date: 03.01.2022
    Jan 3, 2022
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      Geethika pachika
      Jan 3, 2022
      Report
      Copy

      I am on Airtel prepaid roaming. Outgoing calls never work for me.
      Please help me resolve issue.
      Phone no - [protected]
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        B
        Bala220490
        Jan 3, 2022
        Report
        Copy

        My cug number not yet changed even summited four times in Airtel office
        i visited airtel office in pondicherry two time and sumbmited all documents as per airtel excutive suggestion but there no no update from airtel office and still not yet changed my number .

        my CUG airtel number is [protected].

        date of incident :29.12.201

        client name : BALAMURUGAN

        please take action other wise i will choose any other network
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          mounikan418
          Jan 3, 2022
          Report
          Copy

          We are facing network issues in our areas. It is very hard to talk a call. We are unable to attend our office meetings with this speed. And even can't take a call. We have to go to upstairs if call received, then also voice is breaking. Everyone is facing this issue surrounding. No network providers are providing the good service in our area. It is good to yours company and to us, if you provide the good service.
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            shaiksha543
            from Chennai, Tamil Nadu
            Jan 3, 2022
            Report
            Copy

            Hi,
            I recently port my number from Airtel to Vodafone. I got network and able to make calls but no internet access.
            When I dialed 121, they registered complaint and they asked me to wait for 8 days to resolve the issue.
            Is Airtel expecting me to spend 8 days without internet? Can they operate their business without internet for 8 days?
            I was shocked with this reply.
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Prakaaaash
              from Udaipur, Rajasthan
              Jan 2, 2022
              Report
              Copy

              I'm complaining about weak network connection in my village.in my village it's is very tough to get network signal, we are climbing hills to get network connection. Some times we are getting the signal outside of our homes that only 2g signals even that also not connecting properly, voice breaking, signal drops like this we are facing so much problem. If some one gone to hospital to neighbor city its very critical to get his status. So please its my humble request on behalf of my village members, please install the network in my village. Whatever support you required we will provide you. We want network installation. Hope you will sort it out asap

              Wali
              Kurawar, girwa, Udaipur
              Rajasthan-313703
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Revathi Sundar
                from Bengaluru, Karnataka
                Jan 2, 2022
                Report
                Copy

                Address: 10digi.com

                I ported my number to airtel before 10 days but still SIM is not activated, im trying to get in touch with customer service but no one is responding. I need my SIM to be activated immediately or refund the amount which as been taken for activation.
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  P
                  Prachi Upadhyay
                  Jan 2, 2022
                  Report
                  Copy

                  I had requested for the regular six monthly plan change three months back. But airtel kept on generating monthly bills, after calling numerous times to customer care, they kept informing plan has been changed. I am paying unnecessary taxes on each bill generated. They raise complaints and close by themselves without calling and checking with customer.
                  Recently the raised disconnwction request on account by themselves while the payment of 6000 has already been done.
                  REQUEST FURTHER INVESTIGATION ON THIS PLEASE.
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    pri.11
                    from DHANBAD, Jharkhand
                    Jan 2, 2022
                    Report
                    Copy

                    My mobile network is not available since 31st December, 2021. I have tried everything in the settings and reinserted the sim card multiple times but of no use. Kindly resolve this issue as soon as possible.
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Kamlesh 79
                      from Mumbai, Maharashtra
                      Jan 1, 2022
                      Report
                      Copy

                      Website: www.airtel.in

                      Hello;

                      SIM got invalid during roaming aboard on 15th Oct 2021, post discussion with Customer Care dropped mail on 16th Oct for SIM replacement but to our surprise not got any feedback from Airtel. So subsequently dropped reminder mail from 18th to 27th (10days), On 28th Oct after multiple follow with customer care, requested documents were submitted to Airtel Store (Ms. Meghna Owner, Ulhasnagar) & got SIM replacement. This SIM did not got active even though service on was shown active in airtel system & this happened for whole Nov month. 45 Days lost without SIM being active & we paid 5999 INTL Rent roaming in Oct & 999 plan rental for whole OCT & NOV month.

                      Post discussion with customer care again & subsequent discussion with Airtel store who asked to re-submit the document on 11th Dec. On 12th Dec, we resubmitted the document again & got new SIM as older SIM replaced earlier was no longer valid as per Airtel store. The New SIM activation was assured with-in 4-5 working days but again airtel store to our surprise requested to submit additional document on 24th Dec which we submitted on 25th Dec but still SIM is not active till today.

                      I hereby request to address my concerns as its affecting my financial transaction & ultimate lose to me. I'm only getting assurance from multiple customer care executive who are insensitive towards my concerns & are interested to sell only there new airtel one/broadband product. this is sheer harassment o[censored]ser as this insensitive customer care executive & their team leader only provide scripted assurance to user & not taking any action on airtel store & backend team who failed to active sim for long 3 months. i would also request to refund International roaming amount on prorate basis along with rental for OCT, NOV &Dec month for which i have already paid.

                      appreciate early resolution & not scripted assurance from airtel
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sagar mudgil
                        Jan 1, 2022
                        Report
                        Copy

                        I manigill has done a payment of 500 rupee from my Airtel payment bank on 29 December having utr no[protected].
                        But the amount has not been recieved by the party.
                        I tried calling Airtel payment bank customer care but they told me the payment is already done.
                        They informed me to ask third party bank but third party refused they don't recieved any payment.
                        I want my money bank as soon as possible.
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Ahemed Kashif
                          Jan 1, 2022
                          Report
                          Copy

                          Address: kerala

                          I am abdul kareem staying in uae my airtel sim is [protected] not working but i recharged today for 99.00unlimited call for 30 days kindly do needfull its showing (when i check my balance ussd not permitted)
                          [protected]@gmail.com
                          abdul kareem
                          kerala
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            D
                            Dhanashree Patil
                            from Aurangabad, Maharashtra
                            Jan 1, 2022
                            Report
                            Copy

                            [protected] - Recharged Number with 100 and again with 10 but still outgoing Services are stopped
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Abhay singh sisodiya
                              from Chittorgarh, Rajasthan
                              Jan 1, 2022
                              Report
                              Copy

                              Address: Airtel
                              Website: Airtel sim ke liye

                              Meri airtel sim card band ho gayi hai maine recharge bhi kar diya 179 ka phir bhi on nhi hui sim help me [protected]
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                U
                                Uday Kaushik
                                Dec 31, 2021
                                Report
                                Copy

                                Address: A-68 Guru Nanak Pura Street No-1 Kasba Road Modinagar

                                I want to shift the invoice owner name from my brother to my name Could you tell me the easiest way to do this as early as possible
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  manimark 420killer
                                  Dec 31, 2021
                                  Report
                                  Copy

                                  Address: 40 exit 70 zone alazamal road

                                  No service
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    manjulakalyan
                                    Dec 31, 2021
                                    Report
                                    Copy

                                    Address: contact:[email protected]

                                    Hi i bought one day international roaming pack to send urgent SMS. received SMS that international roaming has been added - but sending SMS still fails.
                                    Mobile #: [protected]

                                    Transaction
                                    Contact me at manjulID: [protected]
                                    [protected]@yahoo.com
                                    or watsapp [protected]
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      S R MUKESH தமிழன் டா
                                      Dec 31, 2021
                                      Report
                                      Copy

                                      Address: Kumbakonam
                                      Website: [email protected]

                                      Showing sim card but no service
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        C
                                        Convergys
                                        from Vikasnagar, Uttarakhand
                                        Dec 30, 2021
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Hi team,

                                        This company should certainly be banned.

                                        They simply harassing customers. The country needs better services & better people.

                                        I have a broadband connection for one and a half year . Everything was all fine however the internet did not work for some days In the month of November . I called AIRTEL to get refunded however they denied and I because was not happy asked to cancel account.
                                        They took request but the next day I had call from airtel asking to take cancellation request back since they resolved my problem giving refund.

                                        I took my request cancellation request back.

                                        Everything got sorted ..Things were going fine for some days and then all of sudden MY ACCOUNT got disconnected for NO REASON.

                                        It's been 15 days & I have spoken more then 20 people having long conversation s many times where I was put on hold for more then 30 minutes. I am feeling as if I'm been harraesd.

                                        Please look into and get this fixed.

                                        I could write bur many could not. They just suffer.

                                        Varun sharma
                                        [protected] Reg nmbr with AIRTEL
                                        Broadband number[protected]
                                        [protected]@yahoo.co.in
                                        Dec 31, 2021
                                        Complaint marked as Resolved 
                                        Nothing they have done ..Don't know how it is showing it is resolved . NORHING COMPANY HAS DONE..THEY DID NOT BOTHER TO CONTACT ME
                                        Airtel customer support has been notified about the posted complaint.
                                        Dec 31, 2021
                                        Updated by Convergys
                                        Please help..Nothing they hv done
                                        Jan 01, 2022
                                        Updated by Convergys
                                        Nothing been done ..Worst company AIRTEL
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit