Airtel Complaints & Reviews

Since march to august i have paid for the dth
connection but it was not installed yet at my place
and i have been complaining that please waive off
the extra payment that i have made so that i can
make the payment of the rest amount and use the
services but they are trolling me since September
that it will be waived off and they always used to
barred my services every month they treat me very
badly this is pure harassment and humiliation which
is unacceptable i have been a valuable customer of
artel with their artel black plan the premium plan
want a compensation regarding the same for this
harassment and humiliation they have done to me
the mental torture by barring my services whenever
they want, i want a compensation of 10 Lacs for this
because this is pure harassment they are doing with
me such a big name in telecommunication and they
are treating there premium customers like this which
is unacceptable. And this is regarding my number
[Protected]and
the
dth
connection
number
Protected]with the
black id connection number
[Protected]i want this case to be resolved soon and
justice should be served. I have paid them around Rs.
7000

My number is blocked without any reason, only message came regarding submit of documents to avoid disconnection within 48 hrs, I'm ready to submit my documents
Please help in reactiving my same number I went in airtel store but they told me wait for 2 to 3 working days
Please Sir solve this issue.

I have registered for airtel fibre broadband connection on 19 December today it's 23 December no response from airtel side they have provided number of their dealer but it doesn't pick up the call.
Why is there so much delay if they don't have to install please tell or tell the tentative date for installation .
Pathetic customer service from airtel side.

I have a CUG billing plan but I'm not being showed any network in Abu dhabi! And I'm flying to toronto, this was my main postpaid number and I need it activated what do I do?

Hi Airtel Team,

With full of frustration, I would like to inform you that your technical team has disconnected my Internet yesterday evening when I was not at home. When i logged the complaint with CUSTOMER care, Mr Pradeep Singh has refused to help and said that I have to wait until tomorrow evening to get this issue resolved. He was such a annoying person that didn't help CUSTOMER and asked him to wait for 24 hours. When I specifically request him to check with Online/Backend team to trouble shoot the probem, he again said that I have to wait for tomorrow.

Below are the series of events happened:
I have lodged a complaint yesterday with Airtel, that 5G connection is dropping 3-4 times in a minute and ping time is also more than 15 seconds. However, 2, 4G is working fine.

Service Request was created by CUSTOMER Care.
I talked to Rahul and scheduled time post 7pm on 22nd Dec.
I start receiving multiple calls (around 20 calls from 5 different people), saying that there are multiple requests created and they need to resolve the ticket before 2.30pm. I mentioned that it is not possible as I am in Hospital.
Calls were frombelow numbers
[protected] Backedn / Online Team
[protected] (Mr Rahul)
[protected]
[protected] (Mr Rajendra)
[protected]

Again getting annoying calls to send sms and to check if they can come.
(### man, A CUSTOMER has logged the complaint, and you guys are annoying him. CUSTOMER is not at fault if 2 SR has been created)

Then I called Rahul around 6.30pm saying that I am stuck in jam and will not be able to reach before 8pm. He said that he is at my place and waiting till 8pm if I can reach. I told No, I wont be.

When I reached home, to my surprise the internet was down. However, it was working till 7.30 pm because I was accessing my laptops from Hospital via Remote Software.

Also, I have my neighbors, who heard your team saying that lets disconnect it.

Dear CUSTOMER, Service Request Number [protected] created for your Airtel Xstream Fiber ID[protected]_dsl. It will be resolved by 07/02/2022 11:30:00 AM.

From last 10 days Im getting so many calls which is not related to me. When I cross checked the number which they call is not my number. I don't know how it is possible. And also I'm trying to talk to customer service or raise a complaint, no one responded. Needed to remove all call forwarding numbers from my number.

Thank you..!!

Hello Charge Distribute Team As my hair is paying for my amazon product, through airtel payment bank UPI, money was deducted from my bank account and money did not go to amazon company, successful payment went from my account but in front of money not credited to account
Bank name Airtel Payment Bank
Transaction ID[protected]
Account number [protected]
Amount 1499
Payment Airtel Payment Bank ke Through
Date 11/12/2021
My phone number [protected]

Hi i came to dubai in october from that time its working fine untill dec- 10 now suddenly network not working i thought if its recharge problem so i have recharge for 28days pack aslo but still its not working now i have checked all type like changing sim slots and chainging the phone and checked for manually searching network also but its not useable so now what should i do here.
My mobile number is +91-[protected]

I have an Airtel sim and i havent used that sim for more than 2 years. I was stuck in UAE due to corona and didnt know about the rule to make the sim active. I would like to re activate the sim (+91 [protected]). Can you please advise?

Airtel sim is not showing network.
Am currently in qatar and also recharged minimum amount every month
Since last month there is no network on my simcard and not receiving any text message from bank. I also write email to [protected]@airtel.com and [protected]@in.airtel.com. But there is no response since 1 month.

Please help me . I am using airtel sim card since 2012.
My sim status is active in mobile app.

My SIM card has been stopped suddenly and not working from 2 days. I have visited the store at Vanastalipuram, Hyderabad(vanastalipuramaor.[protected]@airtel.com) . The SIM card is on my brother name, its a postpaid family member connection. My brother is on abroad. As per the process, my brother has shared all the required documents via email as above mentioned. ut the store person was saying that it will take 10days time for the approval of documents and activation of SIM and if I ask why 10 days time they are talking rude and it's not possible to activate do what u want. I am really disappointed with airtel this kind of service.
1) why my airtel sim stopped working with out my mistake. Chip failed is airtel issue.
2) The store persons are not polite and make customer to revisit multiple times.
3) Why it should take 10 days time. If the customer shared document has any issue just point me out on that blindly don't tell 10 days time.
4) store person saying, i[censored] want to complain give complaint.

Dear Airtel Team,

I request you to kindly disconnect the Broadband connection on the permanent basis. The first request for the disconnection was registered on 21 September 2021, but till now the broadband connection hasn't been disconnected. The ONT device has already been picked up by Mr. Arun ([protected]) without giving any physical receipt. He generated a OTP for the ONT device pickup and told me that this OTP is the proof of the ONT pickup, no physical receipt is required. I am not using the internet and has been continued complaining about the same, but received no satisfaction resolution towards it. Please disconnect this connection immediately and provide me the complete resolution. Even this time please confirm me via a reply through E-mail. I have mentioned all the details of the broadband account in the subject of this mail, even writing it down at the end of this email. Please look into the matter and do the needful.

Landline Number: [protected]
Account Number: [protected]
Broadband Number:[protected]_dsl
Alternate Mobile Number: 99993XXXX9
1st Disconnection request: 21st September[protected]
3rd Disconnection request: 05 December 2021 - [protected]

Regards
Bineet Pal Singh Bakshi
99993XXXX9

My self Salman Shaikh I have made a recharge of 1799rs(365 days unlimited calls and 3600 sms, and 24 GB internet) today (22nd December 2021) by mistakenly on ([protected]) while my number is ([protected]) on Amazon pay recharge.

I am looking forward to recieve a help regarding reversal of the same.

Attached a screenshot for your reference

Please do the needful.

My number is - [protected]

I have tried reaching Bharati Airtel on customer care number multiple times, it takes he’ll lot of time to get connected to their customer representative, after connecting they will immediately disconnect the call without listening to the customer worst customer care service I have ever seen.Airtel never used to be like this.now it started behaving like desi company.horrible experience.I will change my network and switch to some good alternative

My name is Sumit and I live in Vikaspuri KG3 block. (New Delhi 110018)
We people here are fed up with Airtel persons. From past 6 months they are coming and dig the road just outside our home and never ever close that. Twice we had paid some people to close this. No one can imagine what happens in rain- no one can see those digs and scooters get slip there cars cannot cross these digs. No one can enter the home when its rain or wet outside due to the wet mud. Today 3rd time they came again and started to open that dig. First time I had stopped them and they moved to dig some another place. They always say we will come to close but 6 months are not enough to close?

We have a 6 month kid and all dust comes inside the home. I need to take precaution for this. No one can enter with slippers now and air you know already so polluted and for a small kid you can understand.

please look into this matter on priority.

Sir I uave raised complaint about the call receiving problem to airtel on 10th dec but still I am no getting any solution. Many times I have called but problem not resolve. Pls help me

Regards
Harish

Hi,
I have just ported in my number from Jio to Airtel, but I am unable to activate my iMessage activation, every time I try to do so, some error occurs, please let me know what can be the solution. My number [protected]

My Airtel Prepaid sims suddenly showing no signal.
I have one sim with international roaming in saudi arabia.

other sim in india.

Kindly re-activate my Prepaid sims

I am using an airtel post paid sim ([protected]) with a monthly plan of Rs.249/-. Since 18.12.2021 evening, there has been no network at all on the sim. I have contacted the customer care service, but the only solution they had to offer was that i have to visit the nearest airtel store and get a new sim as it seems to be a sim issue . Despite making it clear to them that i was not in a position to go to the store, they offered no other solution. so i went to the store and on 20.12.2021, evening I was told that We don't offer Airtel postpaid duplicate sim. I tried all of my city store, I didn't get my new sim. On contacting the customer care representatives, they asked me to go the store again. I dont see why I as a customer should be the person who goes through all the trouble to get it working again, when there is no fault of my own in this entire episode. The customer care representative have also made ot clear that there is nothing they can do and that there is no possibility for things to get sorted out. I am working professional and in my current position I do WFH, I require my phone 24/7 for official purposes. I have already had to face issues for these three days that my sim hasnt been working for. To wait further is simply not acceptable. Is this what im paying for my postpaid plan every month ?

I tried almost two cities Airtel Express store but haven't got my new sim card. It seems to be impossible. Airtel service is very poor and customer satisfaction is pathetic.
I am currently at Basti ( Uttar Pradesh ).

Regards,
Gopesh Chaudhary
[protected]

Hello Sir, I hereby inform you that without our permission / knowledge, Airtel technician has placed the Internet junction boxes / wires installed in our Compound Wall, which is very disturbing to us and spoiling the beauty of our house. Attached the photo of the same.

Moreover, I am planning to do some alteration in our compound wall surroundings, hence request Airtel to arrange to remove the Internet Junction boxes / wires...