Airtel Complaints & Reviews

I accidentally recharged to a number, Instead of recharging to a different number. I tried contacting airtel using WRR Service but I got this reply
“you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
The no. I recharged was: [protected]
Right no: [protected]
Transaction id: [protected]
Amount: ₹99
Date: 21.12.2021

I just changed my iPhone from iPhone 11 to iPhone 13
I am not able to activate iMessage and Face time and keep getting message that it could not be activated.

I changed the sim from post paid to prepaid and added money and the iMessage and Face time got activated as soon as the SMS was sent and Rs 5 got deducted.

I have spoken to customer care at Airtel and they have been doing basic trouble shooting and not able to solve the problem.

Have spoken to apple team also, and they are saying that it is a carrier issue as changing the sim can solve the problem,

As per them the postpaid sim is not able send the activation sms to apple, due to which the activation is not happening.

I'm an IT employee due to my brother's accident I tried online payment banking at that time I have only one option that is airtel payments bank. I'm using it from last 8-9 years i trusted as a result they are cheating now.

My known friend CREDited 20k in my account and after that i tried to debit that to pay to hospital but the payments bank rejected morethan 10 times. Next day also i tried to call them they said my account is blocked and I've to submit my aadhar with sign and photo copy of mine. I'm sharing from last 5 days and they are rejecting from 5 days.

It's funny they are saying my aadhr is not valid and I've to send valid aadhar with signature.

Yesterday they told me that one of their executive will call but no one called me and today i called them & they are saying they received only one aadhar proof from 5 days.

I don't think this is a good way of treating CUSTOMERs. Kindly help me to get out from this kind of ###.

21st december 2021

recharged international pack 799 for mobile [protected]

First attempt:
tried through airtel app
amount was debited from my card, but did not reflect in the airtel number, also a blank white receipt page was displayed

Transaction id: SB498800
transaction ref: IIN/I-Debit/BhartiAirt/[protected]/[protected]

Second attempt:
tried through airtel.in website
amount was debited from my card, but did not reflect in the airtel number, also a blank white receipt page was displayed

Transaction id: SB498800
transaction ref: VIN/WWW AIRTEL/[protected]/[protected]

My Airtel no [protected] is suddenly stop working .it is not showing network even after changing mobile and also slot .do everything but still not working .

My Airtel Postpaid sim is not working in saudi Arabia..the sim is not registering on any network and all my otps and everything are linked to Airtel number.The service provider in India had said that it would work in Saudi a Arabia..but it is not working..kindly pls look into the matter.pls look into urgently as i am facing too much trouble.

Made the payment to Airtel thanks app on 16 December 2021 for landline broadband of amount 1178.82. Payment done successfully but recharge is still not.
There is some kind of issue at Airtel's end however, Airtel discontinued my services even after I had made my payment.
I checked with my bank, payment has been deducted from my account for Airtel account, there is no issue at my bank's end. I have transaction Id for the same.
Moreover customer care agent shamelessly asking me to pay again. Why should I pay again. Where is my money? Why my internet is still not working.

I have recharged my no by 599 by Google pay on 13 December. . Amount debited but my no was not recharged then i wait for some days then i again recharged my no with another plan. How I get 599 rupees back or how it can be add in next recharge.please resolve this problem. I shall be thankful for this in advance

I was in a google meet meeting when the server went off. I could not even message anyone on whatsapp nor open Google. Luckily I had other sim operators too. My location is in Jadavpur, Kolkata. See it does'nt occur again especially at office and school hours.

If the payment was made successfully to the operator, contact your operator to resolve your request.

Please check the number [protected].Getting no network after porting from vi to airtel.
Please resolve this immediately. Porting is done by 18th dec. After inserting sim, had slight tower and then immediately moved to no service

I applied for and got a duplicate SIM for my prepaid connection, owing to signal issues in my existing SIM. I visited the Airtel store at Ashok Nagar, Chennai and got the work done.
Date[protected] pm.
The old SIM got deactivated on Saturday night, while the new SIM is not yet activated (even after 36 hours).
Please resolve at the earliest.

Airtel is charging IMF in their DTH service whenever there's a breakin in service, there's no specified period of breakin which seems inappropriate.

I am facing the issue of port out sms. I want to port out of airtel and get into bsnl network. Customer care is telling that only recharging with unlimited plan will allow is to send sms. I don't want to waste 179 rupees just to send sms and get out of this network. Don't know why airtel isn't following government orders. And why do I have a normal balance if I can't send SMS ?!! Open exploitation of poor people by airtel and government isn't being serious about this company's policy. Please make them change this option.

I have reacharged rs. 239 prepaid plan for month but I m unable to use internet for single minute within month worst service I ever seen my money wasted for 2 months each month I recharged rs.239 really worst service don't take airtel prepaid plan

I had paid 6 moths advance and had taken airtel broadband connection. It expires on 19th December, and I have been repeatedly calling them to permanently disconnect my broadband before 19th December. Today when I called them, they told its been disconnected, but I got a message telling me that I have opted for a new plan (rs 499/month) from 20th december.
I complained the same to the customer care executive again, but they are not responding properly.
This has been the case with many customers, even after expiry without letting us know they choose the plan and make us pay for the next month.
My current balance is ZERO.
ACCOUNT NO. : [protected]
NAME : MANJUNATH B

Hello team,
I am trying to activate my FaceTime and iMessages using the airtel number but it shows activating even after 24 hours or error when activation and I tried all ways to seal support from apple but still they could not resolve and informed to contact the Phone carrier to seek help .SMS charges always deduct but does not activate .please help resolve this issue

Hello team,
I tried activating my iMessages and FaceTime many times thru the airtel number but it shows activating or error occurred during activation and the balance gets deducted always but never activate after even waiting for 24 hours .I tried all the ways with apple support team but still unable to resolve and informed to contact carrier .please help resolve this issue .

श्री मान जी,
में एयरटेल को पिछले एक महीने से नेटवर्क की शिकायत कर रहा हु पर ये कुछ नही कर रहे मेरे घर पर इनके सिग्नल बिल्कुल नही आते मेंरा पूरा रिचार्ज भी व्यर्थ जा रहा है आपसे निवेदन है कि आप मेरी मदद करे

We recharge rs 245 on november 8 in the mobile no [protected]
but the amount is not credited in the phone.

Please refund that amount