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Airtel Complaints & Reviews

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Updated: Jan 6, 2026
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Airtel reviews & complaints page 145

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N
Nihal Rajavi
Dec 18, 2021
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Recharge done but call not getting connected

Hi I have recharged for prepared sim of 100 Rs as per plan showing in Airtel app. For no [protected] but still calls not getting connected balance showing 81 rs please resolve this complaint asap.
Call back no [protected]...
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suran nambisan
Dec 18, 2021
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Amount debited from Debit card for Data Recharge (via Airtel mobile app) but Recharge failed, unable to raise complaint ticket for transaction using Airtel mobile application.
Transaction order id:[protected]
Airtel customer support has been notified about the posted complaint.
Jan 07, 2022
Updated by suran nambisan
Airtel Team response is not only pathetic but they try to avoid resolving the issue by beating around the bush and hope the customer forget about it? First, it is really hard to connect to any customer care via 121. Secondly there is no straight-forward procedure for registering complaint. The Airtel thanks app doesn't allow me to go back to previous transactions to raise a ticket for the unresolved issue, it gets stuck at the most recent. Which was why I had to write an e-mail to (121) airtel team.
Jan 07, 2022
Updated by suran nambisan
Airtel Team response is not only pathetic but they try to avoid resolving the issue by beating around the bush and hope the customer forget about it? First, it is really hard to connect to any customer care via 121. Secondly there is no straight-forward procedure for registering complaint. The Airtel thanks app doesn't allow me to go back to previous transactions to raise a ticket for the unresolved issue, it gets stuck at the most recent. Which was why I had to write an e-mail to (121) airtel team.
Jan 16, 2022
Updated by suran nambisan
Airtel customer service has been notified about this issue and they are looking into the complaint
Airtel Team response is not only pathetic but they try to avoid resolving the issue by beating around the bush and hope the customer forget about it? First, it is really hard to connect to any customer care via 121. Secondly there is no straight-forward procedure for registering complaint. The Airtel thanks app doesn't allow me to go back to previous transactions to raise a ticket for the unresolved issue, it gets stuck at the most recent. Which was why I had to write an e-mail to (121) airtel team.
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    A
    Aman Bathla
    Dec 18, 2021
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    Address: 37/8, Behind Shivalya Mandir, Kaccha Camp, Panipat Haryana

    Since last 1 month
    We not have been getting internet connectivity
    There are lots of issues

    We have put so many complaints
    But still the same issue persist
    Really fed up with the Airtel services
    Its worse than ever

    This is the No. +[protected]
    which is never picked, always gone busy
    Call from this No. i have received after my last complaint.
    He never come to my home.

    [protected]
    This is no. Who come to our home initially so set up the router. But he only procrastinate. Every time he ask & said we come but never come. During my last call he said your internet will get connecting at night after 10 now this is the next morning 11:15 but still wifi not get connecting.
    I asked him if you could not resolve then remove our connection he said we could remove call at 121. That is also never connecting.

    What to do..
    airtel services claim they are best.
    But i said its worser than ever. I will also recommend all. Not to avail that service.

    I want my money back & remove this router as early as box as its good for nothing.
    Airtel customer support has been notified about the posted complaint.
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      A
      Ayantaker3
      from Kolkata, West Bengal
      Dec 18, 2021
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      Website: www.airtel.in/broadband-support

      I raised a connection shifting request, complaint no[protected] for my airtel broadband on 9th December and I was told it will be done by 1 day. It's been 9 days since I place my request, not a single call I have recieved from airtel for shifing my connection. I called there customer care plenty of times and each time they just tell to wait. I have emailed the nodal offices too, still by shifting hasn't been done

      Since it's work from home situation, without internet, my work has been affected heavily.
      I would like Airtel either to shift my connection asap and compensate me for the days my work has been affected or refund me on my 3 month recharge that I have paid for my broadband connection, I will move to some other operator.
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        D
        Deependra Sahu
        Dec 18, 2021
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        I was not even using my data in my airtel number and it was deducting by it self. Same thing has been happening since the day I recharged the new plan in which the price has been increased BTW. This is such a shame a big company is scamming the costumers like this and stealing their money right under their nose.
        Airtel customer support has been notified about the posted complaint.
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          P
          praveen.h
          Dec 17, 2021
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          Sim is showing as "Invalid SIM"

          Hi Team,

          I have been using the Airtel SIM from long time for about 2 to 3 years now. Suddenly my SIM is showing as INVALID SIM.

          Please help resolve the issue.

          My Airtel Mobile Number is [protected]...
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          VINOTH0385kumar
          from TIRUVANNAMALAI, Tamil Nadu
          Dec 17, 2021
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          I am not satisfied with the Airtel so I want to change the network to another one so I ported my number and I got the confirmation also the porting number but for my inconvenience I am unable to reach the another network provider when I was reached the another network on the last day of the porting validity at the time the new network process are finished and by change on network brasses will be and under processing the next day I received a message that
          Your port request is rejected as the validity o[censored]PC has expired.
          I don't wish to continue with Airtel so I request you to please change my porting as soon as possible
          Airtel customer support has been notified about the posted complaint.
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            R
            Rinson Philip
            Dec 17, 2021
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            Address: 501, Sree Venkateshwar Enclave, Rajendra reddy Nagar colony. Chanda nagar. 500050

            Multiple complaints being Registered. Every complaint takes more than 24 hours to resolve and their engineers do not respond.

            4 issues in last 13 days. It's been more than 24 hours my internet is not working. And overall 4 days I have had down time which I will be charged for.

            Current Sr no[protected]
            Registered on 16th Dec 5:30 pm no response

            Closed Sr no[protected]
            Registered on 3rd Dec 21

            Closed Sr no[protected]
            Registered on 6th Dec 21

            Closed Sr no[protected]
            Registered on 9th Dec 21

            The wires are placed very low that ever a car that passes it can break it.
            Airtel customer support has been notified about the posted complaint.
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              B
              Baljeet663
              from Chandigarh, Chandigarh
              Dec 17, 2021
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              I am using airtel mobile number ([protected]) from more than 10 years now my sim card have some issue so i go to airtel store near me and they said this number is registered on somebody else's name and they can't reissue the same to me

              So my first question is when i purchased this number years ago i gave my I'd proofs than how it can be on somebody else's name

              Second if this number is on somebody else's name than on my ID proof must be used on someone else's number and if they used that number in some illigal activity than who is responsible

              I am using this number from more than 10 years its linked with my aadhar card, my bank accounts, my insurance and more legal and non legal services so its very difficult for me to replace mobile number on all places

              I also tried to complaint to local airtel store mr Gurmeet Singh but they refused to register by saying that this number is not registered on my name.

              So you are requested to please reissue my same mobile number to me with required verification as soon as possible

              I also want to mention that i am using many airtel services like airtel prepaid c, airtel broadband, airtel dth etc

              Thanks
              Regards

              Baljeet Singh
              [protected]@gmail.com
              [protected]
              Airtel customer support has been notified about the posted complaint.
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                A
                Aaruni Sinha
                from Delhi, Delhi
                Dec 17, 2021
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                Address: D-182 okhla
                Website: www.airtel.in

                I was interested in airtel broadband plan and paid them Rs 5309 online. I was given assurance that my connection will be active very next day of my payment. Though its been 8 days now and the sales guy has stopped picking my calls...airtel is not even refunding my money as order cancellation has to come via same sales executive who is not picking up my phone.
                My registered nmbr: [protected]
                Airtel customer support has been notified about the posted complaint.
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                  vipinjain78
                  from Chennai, Tamil Nadu
                  Dec 17, 2021
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                  Address: NO.26,KANDAPPA MUDALI STREET,SOWCARPET

                  Dear sir
                  My landline no is [protected] my airtel broadband is not working from 15.12.21 and i already 2 time complaint to customer care but no body should register my complaint and not given any complaint no to me pls solve my issue as soon as possible
                  Thankingyou
                  Jethmal dughar
                  [protected]
                  [protected]
                  Airtel customer support has been notified about the posted complaint.
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                    A
                    Ashish Kr Jha
                    Dec 16, 2021
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                    Same here, I am unable to make calls to few numbers from my Airtel number. Every time it says " its not a valid number ". Lodged a complain also through call n mail but no body is there to look after.
                    Airtel customer support has been notified about the posted complaint.
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                      S
                      shabnam saba
                      Dec 16, 2021
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                      Address: India

                      “[ CASE : 13699550] Ref no :[protected]

                      Hello Team,
                      This is to inform you that i have recharged incorrect number on 13th December 2021 for Rs 719 Via Amazon pay.

                      Mobile no : [protected]

                      Mobile no. recharged: [protected]”

                      The WRR service says i am not authorized to use Lapu reversal service. I already emailed nodal officer as well.The customer service is not reachable which is so irritating.

                      Please help me on this request.
                      +1 photos
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                        Aarthi24
                        from Salem, Tamil Nadu
                        Dec 16, 2021
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                        I have recharged one of my other airtel number - [protected]

                        But i am unable to make or receive calls on this number.
                        Airtel customer support has been notified about the posted complaint.
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                          A
                          Akshaycb
                          from Kochi, Kerala
                          Dec 16, 2021
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                          Address: Airtel Center, Plot No. 16, Udyog Vihar, Phase-IV, Gurugram,Haryana, India
                          Website: www.airtel.com

                          I'm using Airtel network for almost 9 years now. But recently I have been facing some network issues while I'm inside my home. I tried complaining about this situation to their customer service, but there has been no action from their side.

                          I hope to get this thing resolved as soon as possible.

                          Hopefully,
                          Akshay Babu
                          Airtel customer support has been notified about the posted complaint.
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                            Pratikchheda22
                            Dec 16, 2021
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                            Airtel Network issue in UAE

                            Dear Team,

                            It's a very disappointing service of airtel. You can provide the super facility to celebrities on call but you can't provide the service to local customers.

                            My name is Pratik J Chheda & my airtel no. is [protected]. In starting few days network was there, post it was giving a message that phone is not registered. My Jio network is properly working.

                            I am in UAE & tried to contact the...
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                            AmrutaRanadive
                            from Mumbai, Maharashtra
                            Dec 16, 2021
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                            Network Disappears while making a call and when somebody makes a call to me it says - phone switched off. Data services are uninterupted but calling services are totally off.
                            Airtel customer support has been notified about the posted complaint.
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                              D
                              Dedicated Bharat
                              Dec 16, 2021
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                              Address: India

                              Dear sir,

                              I have recharged my father's mobile number in previous month, at the same days recharged my sister also, alongside we founded that my father has done recharged the mobile.

                              We called to airtel customer care number but they clearly refused to increase the validity as well as refund the money

                              Airtel should be given the restrictions their rights of multi recharged successfully on sim number.

                              We are facing critical financially problem in Covid-19. So kindly help us.
                              Airtel customer support has been notified about the posted complaint.
                              Dec 16, 2021
                              Updated by Dedicated Bharat
                              Airtel also not providing the complaint number.
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                                Avantika0812
                                from Madhubani, Bihar
                                Dec 15, 2021
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                                Address: Delhi
                                Website: Airtel

                                I reached for amount 716 for (1.5gb/day + unlimited call +100 sms per day) on 14th of dec I got 50% alert while I use only 300 mb aand when I open my airtel account there is shown 2gb data left and I got 100% data alert when I used only 1.10 gb. And checking on thanks app it's shown that I have 2gb per day. Today I also show recharge for 99 and I don't recharge today I tried to costomer care but they don't response
                                Airtel customer support has been notified about the posted complaint.
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                                  Nassim
                                  from Palakkad, Kerala
                                  Dec 15, 2021
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                                  Address: Airtel, Kerala
                                  Website: www.airtel.in

                                  I would like to update my personal data by adding my email address. I have tried all the options as per the Airtel official website instructions, but couldn’t update. I tried to call the customer service as well, but there is no option to talk to the customer service executive.
                                  I’m not available in India now. So I can’t go to the Airtel Office directly. Thanks for your understanding and appreciated your support/assistance in this regard to update the personal data at the earliest.
                                  Thank you
                                  Airtel customer support has been notified about the posted complaint.
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