Airtel Complaints & Reviews

URGENT need your help. sir my mobile no is [protected]. i am from puri odisha. last week i made a request for porting of my no. from jio to airtel. airtel confirmed by sms that you hv received and verified my identification and as soon as jio closes their service your sim will start working.. now i am working from home in night shift and jio closed their services at 11:56pm and still your airtel sim is not working and no network. This is a big trouble for me need sim activation ASAP.

How to get refund from AirTel on failed transaction?

Sender's phone number: [protected].
Amount: K 2060.
Transaction date 1st May.
Txn. ID: MP220501.0029.G87405.

It's our Zambia customer's account. I'm Chinese company using FlutterWave to receive their money. FlutterWave said they didn't receive the money. And the customer's account has been detected.

I've been in contact for 2 weeks with Airtel Zambia, they are very arrogant, don't reply to messages, don't solve problems.

My number has stopped working, all my India accounts - Bank, social media & stuff is linked to it.
Please fix this issue or get back to me on my email: [protected]@gmail.com on how to solve this. It's essential for me to get the number working. Number: [protected]. Expecting a quick action. Thank you.

The package for international roaming was paid in March for six months. But since landing in usa the roaming is not working
Multiple complaints to Airtel was not helpful as the problem still exists
Could u get the money paid reimbursed as I want to use other network providers.

In past 4days automatically call disconnect after few seconds. Cant able to contact customer care executive even in online also

I have applied for airtel xtreme firbre on website and the next day their executive visited my place. And asked for details and payment of Rs. 2829. I have paid it online to airtel. Then I have been promised that connection will be done in 24-48 Hrs. But till 2 days nothing happened. After 2 days I have started following up with their executive. But after 10-12 days their technician come to my place and said that connection can be done. I asked then what will happen to my money paid. They said that I will get refund in 7 days. But in 7 days nothing happened. I am still waiting for refund and following up with Airtel guys. There is no communication way to airtel about my issue.

Complaining Hi, Payment of Rs. 666.0 via Debit Card has failed Bharti Airtel. Order Id:[protected]. (Date 19/04/2022)(Prepaid) the recharge was unsuccessful and money was debited from my bank account, its been a month still it is not credited back to my account. I mailed Airtel a number of times but they didn't reciprocated properly and still not credited to my account

Regards
Shilpa Subhedar [protected]@gmail.com
Mobile no. [protected]

I recharged the same number twice and i want to get a refund of 499 since i did again for the other number( i was supposed to recharge two Airtel numbers but by mistake, i recharged the same number twice)
I am trying to contact Airtel Customer Care, but all in vain. Their computer operated customer care is the only one available.
I am disappointed that i can't contact them even after so many trials.
I am will be glad if this reaches to Airtel Operator

Since yesterday morning my broadband not working and I have complained about it via email, APP, and Twitter but no response they are provided.

They just gave a fake timeline to resolve the issue in their APP. When I tried to call on customer care number then one AI answered no customer care executive is available to explain the things.

I am working in an IT company and doing work from home. I have client meetings on daily basis. And I can not be denied for that. I am paying more amount for a stable internet connection but still, they are not doing well. Also, this kind of issue occurs each week. They took the whole bill amount from us then why don't give that kind of service.

Respected Sir/Ma'am/Officer,

I made a wrong recharge for the number [protected] instead of[protected] . It was a change in one number. Here are my details,

Recharged number:[protected] Transaction ID:[protected]
Transaction Amount: 148
The right number:[protected]
Also this transaction happened via Google pay

Hello I had recharged my airtel mobile number with inr 99 (smart pack) with 28 days validity.

The first transaction was failed so since it’s failed and I am in urgent situation I recharged again with same pack inr 99 but after 1 hour the failed first transaction was processed. Once the transaction is failed, processing it after an hour doesn’t make sense.
In case o[censored]nlimited packs which is recharged twice the second recharge will activate after the completion of first why this is not applicable for smart recharge.
This is a dead investment.

I contacted airtel for refund/to credit that to talk time at least as it doesn't make sense to use both same packs by paying double the price.

Now they were not ready to refund.
Very much disappointed by Airtel.

Kindly look into this at the earliest and i am ready to provide you all the transaction details as i want to find a solution for this by having the money refunded.

Thank you.

Line not working from[protected] but still my issue not solved

here is my mail complaint and there worst reply

Gmail RAMESH CHANDAN
TEL NO.[protected] REG. TEL. LINE NOT WORKING
6 messages
RAMESH CHANDAN Tue, May 10, 2022 at 12:04 PM
To: [protected]@in.airtel.com, 121
Dear Sir,

Landline no[protected]
Relationship no[protected]

As mentioned above, tel.no is not working. Kindly send your person to check & rectify the problem as soon as possible. .

Thanking you,

REGARDS,

METAL WORLD

229, LINGHI CHETTY STREET,
PARRYS, CHENNAI - 600001
PHONE :[protected] / 42159939
E-MAIL : [protected]@gmail.com

MOBILE:
KUSHAL R. CHANDAN[protected]
RAMESH P. CHANDAN[protected]
121 Tue, May 10, 2022 at 1:45 PM
To: "[protected]@gmail.com"
Dear Suresh Shah,

Greetings from Airtel!

This is in reference to your email informing us about internet services not working on your airtel landline number [protected].

I have registered your complaint and the reference number is [protected] . Let me assure you that the issue will be resolved within 24 hours.

Inconvenience is deeply regretted. We appreciate your cooperation in this regard.

In future to check any network issue & raise a complaint, view & pay bills, manage your account efficiently, track your usage, claim rewards & much more by clicking on the following links www.airtel.in/5/dsl

Hope it helps!

You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.
Regards,
Airtel - Open To Questions

From: RAMESH CHANDAN
Sent: Tuesday, May 10, 2022 12:04 PM
To: [121, 121 ]
Subject: TEL NO.[protected] REG. TEL. LINE NOT WORKING

** External Email. Treat hyperlinks and attachments in this email with caution. **

[Quoted text hidden]

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This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This message contains confidential information and is intended only for the individual named. If you are not the named addressee you should not disseminate, distribute or copy this e-mail. Please notify the sender immediately by e-mail if you have received this e-mail by mistake and delete this e-mail from your system. If you are not the intended recipient you are notified that disclosing, copying, distributing or taking any action in reliance on the contents of this information is strictly prohibited . The information contained in this mail is propriety and strictly confidential.
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“CONFIDENTIALITY NOTICE This e-mail message and any attachments are only for the use of the intended recipient and may contain information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient, any disclosure, distribution or other use of this e-mail message or attachments is prohibited. If you have received this e-mail message in error, please delete and notify the sender immediately. Thank you.”
RAMESH CHANDAN Fri, May 13, 2022 at 10:28 AM
To: 121
Dear Sir,

Remainder

Thanking you,

REGARDS,

METAL WORLD

229, LINGHI CHETTY STREET,
PARRYS, CHENNAI - 600001
PHONE :[protected] / 42159939
E-MAIL : [protected]@gmail.com

MOBILE:
KUSHAL R. CHANDAN[protected]
RAMESH P. CHANDAN[protected]

[Quoted text hidden]
121 Fri, May 13, 2022 at 10:53 AM
To: "[protected]@gmail.com"
Dear Suresh Shah,

Greetings from Airtel!

This is in reference to your email informing us about landline services not working on your Airtel account number 10260983.

I have registered your complaint and the reference number is [protected]. Let me assure you that the issue will be resolved within 24 hours.

Inconvenience is deeply regretted. We appreciate your cooperation in this regard.

In future to check any network issue & raise a complaint, view & pay bills, manage your account efficiently, track your usage, claim rewards & much more by clicking on the following links www.airtel.in/5/dsl .

Hope it helps!

You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.
Regards,
Airtel - Open To Questions

From: RAMESH CHANDAN
Sent: Friday, May 13, 2022 10:28 AM
To: [121 ]
Subject: Re: TEL NO.[protected] REG. TEL. LINE NOT WORKING

** External Email. Treat hyperlinks and attachments in this email with caution. **

Dear Sir,

Remainder

Thanking you,

REGARDS,

METAL WORLD

229, LINGHI CHETTY STREET,
PARRYS, CHENNAI - 600001
PHONE :[protected] / 42159939
E-MAIL : [protected]@gmail.com

MOBILE:
KUSHAL R. CHANDAN[protected]
RAMESH P. CHANDAN[protected]

On Tue, May 10, 2022 at 1:45 PM 121 wrote:
Dear Suresh Shah,

Greetings from Airtel!

This is in reference to your email informing us about internet services not working on your airtel landline number [protected].

I have registered your complaint and the reference number is [protected] . Let me assure you that the issue will be resolved within 24 hours.

Inconvenience is deeply regretted. We appreciate your cooperation in this regard.

In future to check any network issue & raise a complaint, view & pay bills, manage your account efficiently, track your usage, claim rewards & much more by clicking on the following linkswww.airtel.in/5/dsl

[Quoted text hidden]
[Quoted text hidden]
RAMESH CHANDAN Sat, May 14, 2022 at 10:54 AM
To: 121
Hi
Still my complaint has not been solved

It's almost 5 days gone and still nobody called,

Thanking you,

REGARDS,

METAL WORLD

229, LINGHI CHETTY STREET,
PARRYS, CHENNAI - 600001
PHONE :[protected] / 42159939
E-MAIL : [protected]@gmail.com

MOBILE:
KUSHAL R. CHANDAN[protected]
RAMESH P. CHANDAN[protected]

[Quoted text hidden]
121 Mon, May 16, 2022 at 12:59 PM
To: "[protected]@gmail.com"
Dear Customer,

Greetings from Airtel!

This is in reference to your email informing us about landline services not working on your airtel account number 10260983.

I have registered your complaint and the reference number is [protected]. Let me assure you that the issue will be resolved within 06:30 PM on[protected].

Inconvenience is deeply regretted. We appreciate your cooperation in this regard.

In future to check any network issue & raise a complaint, view & pay bills, manage your account efficiently, track your usage, claim rewards & much more by clicking on the following links www.airtel.in/5/dsl

Hope it helps!

You can ask us your questions using Airtel Thanks App. Your feedback makes us better every day.
Regards,
Airtel - Open To Questions

________________________________________________________________________________...⇄
From: [protected]@gmail.com

Sent: May 14, 22, 10:55 AM

To: [protected]@airtel.com

Subject: Re: Re: TEL NO.[protected] REG. TEL. LINE NOT WORKING

** External Email. Treat hyperlinks and attachments in this email with caution. **

Hi
Still my complaint has not been solved

It's almost 5 days gone and still nobody called,

Thanking you,

REGARDS,

METAL WORLD

229, LINGHI CHETTY STREET,
PARRYS, CHENNAI - 600001
PHONE :[protected] / 42159939
E-MAIL : [protected]@gmail.com

MOBILE:
KUSHAL R. CHANDAN[protected]
RAMESH P. CHANDAN[protected]

On Fri, May 13, 2022 at 10:54 AM 121 wrote:
Dear Suresh Shah,

Greetings from Airtel!

This is in reference to your email informing us about landline services not working on your Airtel account number10260983.

I have registered your complaint and the reference number is [protected]. Let me assure you that the issue will be resolved within 24 hours.

Inconvenience is deeply regretted. We appreciate your cooperation in this regard.

In future to check any network issue & raise a complaint, view & pay bills, manage your account efficiently, track your usage, claim rewards & much more by clicking on the following linkswww.airtel.in/5/dsl.

[

Sir I recharge to my husband's number [protected] instead of recharging my number with amount 209 today morning and my transaction I'd is CICAgODr5YW4CQ I don't want recharge on my husband's number because I already recharged my husband's number for next one month. Plzzz help me out and refund my money back. I have recharged through Google pay app.
Attaching my screenshot of transaction, Google pay has asked me to share my screenshot and orn, they have instructed me to contact the service provider as they will be only able to help me. So, airtel only can refund my money. Kindly help me in refunding my amount (209 rupees)

I am Vezhavendhon.S.

My daughter is having an Airtel mobile connection bearing number[protected].

On[protected], she received an abusive message from an unknown number bearing number[protected]. It is a mobile message, not a whatsapp message. Also she received more than 20 missed calls. She did not attend the call. The next day, I was informed of this issue, then I called that number. But No response from the other side. We immediately took a screenshot of the call and message details.

We raised the issue to the Police and National Commission for Women. A CSR was generated. We were informed that AIRTEL is the service provider for this number[protected].

The document was forwarded to the Cyber Crime Department. Cyber Crime were investigating this issue, and sent a request to Airtel for the call details of that number [[protected]].

We were informed that they have received the details from Airtel.

We visited the cyber crime department office on[protected]. We were informed that the abusive message delivery detail was not reflected in the Airtel call list. The cyber crime department said, since the message delivery was not reflected in the Airtel call list, they cannot take further action.

Now my query is,

1) We received the message from that mobile number [[protected]]. It is a REGULAR MESSAGE not WHATSAPP message.
2) We have the screenshot proof.
3) But the Message delivered to us was not reflected in the Airtel call history list. If a delivered message was not reflected in the Airtel caller list, then IT IS A CLEAR SECURITY LAPSE FROM THE AIRTEL DATA MANAGEMENT.
4) Why was the message delivered to us not reflected in the AIRTEL caller list?

I require proper enquiry from AIRTEL on this issue and looking for a reply from the AIRTEL.

I suspect, due to external influence, the message was deleted to interrupt the cyber crime case.

I have taken airtel dth xstream box on 15th may 2021 and airtel has taken 1500 as a security deposit with a condition that i have to use it for atleast 1 year and after 1 year when i am disconnecting dth and asking for refund of security deposit, airtel is giving various reasons for not refunding my security.
On mail i received reply that my connection is in inactive mode from 1st june to 11th june 2021.. and when i got a connection there is a offer that first month of service is free..which means from 15th may to 14th june 2021 i got free service then how it can be possible that my dth is inactive at that time. Airtel is making fool of everyone and looting innocent peoples money.
My airtel dth connection id is +[protected] and my contact number is [protected]

Please help me to resolve issue as early as possible.
Thank you

I purchased two broadband connections for different locations. However one has been cancelled but I did not receive refund. It has been two months... No response from Airtels end.. Not responding to my calls.

I am NRI. I have airtel number and been recharged every month to extend validity. But suddenly it got disconnected and showing no sim now

Lapu number [protected]
Shop name Shantanu mobile shop
Activation chalu karna hai
Distributor number [protected]
FSC number [protected]
TM Name Nitesh Pandey

Sine morning go on changing the name and no body is rectifying.
Hi, your request no [protected] has been assigned to engineer GowriShankar G. He will be visiting your premises between (16 May 2022 10:15:00 AM - 16 May 2022 10:20:00 AM). To track your request, click www.airtel.in/track-order . To get 100% Wi-Fi Coverage at your home, click www.airtel.in/wifi-coverage-plus .

Hi, your request no [protected] has been assigned to engineer Shekar BV. He will be visiting your premises between (16 May 2022 10:15:00 AM - 16 May 2022 10:20:00 AM). To track your request, click www.airtel.in/track-order . To get 100% Wi-Fi Coverage at your home, click www.airtel.in/wifi-coverage-plus .

Hi team.

I want to complaint for airtel as they have damaged porch in from of my residential property without any permission for putting underground wires and building chamber. When asked not to do so they have gone against us without any legal notice.
Please take immediate action else we will have to file complaint and take this matter further.

Thanks
Suman Sharma