My father expired and he had his mobile number under family scheme in Airtel, which i ported to Jio under my name, his heir. After a month, the network barred and was intimated from Jio that Airtel made a complaint about an outstanding amount of INR 49. https://www.ezetap.com/r/o/VDVO1EDF/ is the link that we paid the balance as intimated by airtel, on 15th November 21. Jio is yet to receive any kind of information from Airtel on the payment. E-Mails were sent to [protected]@in.airtel.com; [protected]@jio.com but no humanity.
Airtel customer support has been notified about the posted complaint.