Claimed

Airtel Complaints & Reviews

2.1
Updated: Jun 10, 2026
Complaints 54802
Resolved
21980
Unresolved
32822
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 146

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Balak1679
from Paramakudi, Tamil Nadu
Dec 24, 2021
Report
Copy

Address: 203/64 2nd Street,, Gandhi nagar, Emaneswaram post

Dear Sir,

I have an Airtel no [protected] which I was used the no as long time and I'm abroad now. I tried inserting the sim recently and found that it is not working. I'm sure every month recharge for maintained card Validity. Pls check and activate my sim card.

BALAKRISHNAN
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    Tanvi jamwal
    from Jammu , Jammu and Kashmir
    Dec 24, 2021
    Report
    Copy

    Website: Airtel

    I had done airtel prepaid recharge in morning and the money is debited from my account. Then, airtel messaged me that your payment is still being processed wait for 2 hrs.. but nothing happened till now pls help me
    Airtel customer support has been notified about the posted complaint.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Benz5190
      Dec 24, 2021
      Report
      Copy

      Address: Navi Mumbai

      My sim got deregistered suddenly
      I'm working overseas so I sent parents with my AADHAR card to sort the issue
      But the service center says I have to INSERT a new sim and I should be present personally in the center
      How can I leave my workplace and go to India for sim card

      I'm ready to give my passport workvisa copy for checking my current status and ready to give authorization letter to my parents also to collect my SIM but Airtel is not replying to get me a solution

      I mailed them...put a dm on Twitter yet no response

      I want my sim to be active since all my WhatsApp banking transaction depends on that Airtel number

      Currently when I insert sim it shows not connected to network
      I even tried manual network selection...but no use

      Please help me out
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Aldan David
        Dec 24, 2021
        Report
        Copy

        Hello,
        My sim is not showing service, Iam at uae now, it was working for the last three months after I came to uae.
        After this problems happens, I recharge for 99 for validity,
        Then 799 rs for roaming also.
        Still SIM is not active.

        Kindly help me to solve this.
        Thanks
        Aldan
        Airtel customer support has been notified about the posted complaint.
        Jan 21, 2022
        Updated by Aldan David
        Kindly reply me on the above issue.
        Jan 21, 2022
        Updated by Aldan David
        my airtel phone number is +91 [protected]
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          J
          JAYANTARORA
          Dec 24, 2021
          Report
          Copy

          I have recharged for plan 699 on my Airtel number. [protected] on 15/12/2021. Plan includes Amazon prime membership. But when I try to get my membership activated by clicking on banner on Airtel App, the membership is not being activated. I sent email to Airtel. They told me to contact Amazon. When I contacted Amazon, they told me to contact Airtel.
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            Guruje
            Dec 24, 2021
            Report
            Copy

            Address: Thana Cortalim

            198 is not functional please give me airtel customer care number or all india toll free number of airtel
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vimsraj
              from Chennai, Tamil Nadu
              Dec 23, 2021
              Report
              Copy

              I have raised the complaint yesterday evening, but still now not actioned by Airtel Team

              Very Poor Service.

              Airtel Registered Number - [protected]
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                P
                parekhravee
                Dec 23, 2021
                Report
                Copy

                I have got the Airtel Prepaid SIM card from India 2 months back.
                A yearly recharge has been done in this SIM.
                For the first 2 months the SIM was working well.
                Suddenly one day the network went off.
                All types of trouble shooting done.
                But nothing happened.
                So I left it like this.
                After 2 full days the network came back again on it's own.
                Now after working for 15 days again since today morning the network has gone off.
                Please advise me what is this issue all about and how could it be resolved completely.
                I have not made any complaints to airtel yet because I am sure there is no response from them as per the comments posted in this forum.
                Thank you
                Airtel customer support has been notified about the posted complaint.
                Helpful
                3 other people found this review helpful
                3 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  Janakaravi B
                  Dec 23, 2021
                  Report
                  Copy

                  I need to raise a confidential integrity issue against the back teaching of calls.
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    N
                    Navneet kaur Gambhir
                    Dec 23, 2021
                    Report
                    Copy

                    I have done my recharge and still not received please help me to get my money back it’s been 1 month
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      kkartikey
                      from Gorakhpur, Uttar Pradesh
                      Dec 23, 2021
                      Report
                      Copy

                      Since march to august i have paid for the dth
                      connection but it was not installed yet at my place
                      and i have been complaining that please waive off
                      the extra payment that i have made so that i can
                      make the payment of the rest amount and use the
                      services but they are trolling me since September
                      that it will be waived off and they always used to
                      barred my services every month they treat me very
                      badly this is pure harassment and humiliation which
                      is unacceptable i have been a valuable customer of
                      artel with their artel black plan the premium plan
                      want a compensation regarding the same for this
                      harassment and humiliation they have done to me
                      the mental torture by barring my services whenever
                      they want, i want a compensation of 10 Lacs for this
                      because this is pure harassment they are doing with
                      me such a big name in telecommunication and they
                      are treating there premium customers like this which
                      is unacceptable. And this is regarding my number
                      [Protected]and
                      the
                      dth
                      connection
                      number
                      Protected]with the
                      black id connection number
                      [Protected]i want this case to be resolved soon and
                      justice should be served. I have paid them around Rs.
                      7000
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        Guruje
                        Dec 23, 2021
                        Report
                        Copy

                        Address: Dhume bhat pazentar cortalim south Goa

                        My number is blocked without any reason, only message came regarding submit of documents to avoid disconnection within 48 hrs, I'm ready to submit my documents
                        Please help in reactiving my same number I went in airtel store but they told me wait for 2 to 3 working days
                        Please Sir solve this issue.
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        3 other people found this review helpful
                        3 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Shivanshu 4225
                          Dec 23, 2021
                          Report
                          Copy

                          I have registered for airtel fibre broadband connection on 19 December today it's 23 December no response from airtel side they have provided number of their dealer but it doesn't pick up the call.
                          Why is there so much delay if they don't have to install please tell or tell the tentative date for installation .
                          Pathetic customer service from airtel side.
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Brenwyn Saldanha
                            from Mumbai, Maharashtra
                            Dec 23, 2021
                            Report
                            Copy

                            I have a CUG billing plan but I'm not being showed any network in Abu dhabi! And I'm flying to toronto, this was my main postpaid number and I need it activated what do I do?
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              R
                              Dec 23, 2021
                              Report
                              Copy

                              Hi Airtel Team,

                              With full of frustration, I would like to inform you that your technical team has disconnected my Internet yesterday evening when I was not at home. When i logged the complaint with CUSTOMER care, Mr Pradeep Singh has refused to help and said that I have to wait until tomorrow evening to get this issue resolved. He was such a annoying person that didn't help CUSTOMER and asked him to wait for 24 hours. When I specifically request him to check with Online/Backend team to trouble shoot the probem, he again said that I have to wait for tomorrow.

                              Below are the series of events happened:
                              I have lodged a complaint yesterday with Airtel, that 5G connection is dropping 3-4 times in a minute and ping time is also more than 15 seconds. However, 2, 4G is working fine.

                              Service Request was created by CUSTOMER Care.
                              I talked to Rahul and scheduled time post 7pm on 22nd Dec.
                              I start receiving multiple calls (around 20 calls from 5 different people), saying that there are multiple requests created and they need to resolve the ticket before 2.30pm. I mentioned that it is not possible as I am in Hospital.
                              Calls were frombelow numbers
                              [protected] Backedn / Online Team
                              [protected] (Mr Rahul)
                              [protected]
                              [protected] (Mr Rajendra)
                              [protected]

                              Again getting annoying calls to send sms and to check if they can come.
                              (### man, A CUSTOMER has logged the complaint, and you guys are annoying him. CUSTOMER is not at fault if 2 SR has been created)

                              Then I called Rahul around 6.30pm saying that I am stuck in jam and will not be able to reach before 8pm. He said that he is at my place and waiting till 8pm if I can reach. I told No, I wont be.

                              When I reached home, to my surprise the internet was down. However, it was working till 7.30 pm because I was accessing my laptops from Hospital via Remote Software.

                              Also, I have my neighbors, who heard your team saying that lets disconnect it.

                              Dear CUSTOMER, Service Request Number [protected] created for your Airtel Xstream Fiber ID[protected]_dsl. It will be resolved by 07/02/2022 11:30:00 AM.
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                L
                                Lokesh12321
                                from Chittoor, Andhra Pradesh
                                Dec 22, 2021
                                Report
                                Copy

                                From last 10 days Im getting so many calls which is not related to me. When I cross checked the number which they call is not my number. I don't know how it is possible. And also I'm trying to talk to customer service or raise a complaint, no one responded. Needed to remove all call forwarding numbers from my number.

                                Thank you..!!
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  aliemam@123
                                  Dec 22, 2021
                                  Report
                                  Copy

                                  Address: AIRTEL CENTER, PLAT NO-16, UDYOG VIHAR, PHASE-4, GURGOAN
                                  Website: Airtel Payment Bank Issue

                                  Hello Charge Distribute Team As my hair is paying for my amazon product, through airtel payment bank UPI, money was deducted from my bank account and money did not go to amazon company, successful payment went from my account but in front of money not credited to account
                                  Bank name Airtel Payment Bank
                                  Transaction ID[protected]
                                  Account number [protected]
                                  Amount 1499
                                  Payment Airtel Payment Bank ke Through
                                  Date 11/12/2021
                                  My phone number [protected]
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    P
                                    puchiklr
                                    Dec 22, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: KOLAR

                                    Hi i came to dubai in october from that time its working fine untill dec- 10 now suddenly network not working i thought if its recharge problem so i have recharge for 28days pack aslo but still its not working now i have checked all type like changing sim slots and chainging the phone and checked for manually searching network also but its not useable so now what should i do here.
                                    My mobile number is +91-[protected]
                                    Dec 29, 2021
                                    Complaint marked as Resolved 
                                    hello its not yet resolved how its marked as resolved...??
                                    Airtel customer support has been notified about the posted complaint.
                                    Dec 29, 2021
                                    Updated by puchiklr
                                    hello its not yet resolved how its marked as resolved...??
                                    Hello sir my india Airtel sim not working in uae please tell me resolve in this problem I have this my number this is very important number please help me
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    1 Comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      D
                                      Dibindavisk
                                      Dec 22, 2021
                                      Report
                                      Copy

                                      I have an Airtel sim and i havent used that sim for more than 2 years. I was stuck in UAE due to corona and didnt know about the rule to make the sim active. I would like to re activate the sim (+91 [protected]). Can you please advise?
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        K
                                        kevil vavaiya
                                        Dec 22, 2021
                                        Report
                                        Copy

                                        Airtel sim is not showing network.
                                        Am currently in qatar and also recharged minimum amount every month
                                        Since last month there is no network on my simcard and not receiving any text message from bank. I also write email to [protected]@airtel.com and [protected]@in.airtel.com. But there is no response since 1 month.

                                        Please help me . I am using airtel sim card since 2012.
                                        My sim status is active in mobile app.
                                        Airtel customer support has been notified about the posted complaint.
                                        Same here, started to have this issue as mentioned three weeks back before this post(Nov 2021). I managed to recharge one year data pack as they "removed all but the min charge to 99rs w/o incoming or outgoing sms", which wont help as we need OTP facility. So i recharged one year data pack and have 365 days validity. Then i switched to manual mode for network selection as well. But right now when i tried, its not even picking the signal on two different phones. We just require atleast incoming SMS facility as our number is connected to bank and govt utilities back in India.
                                        Helpful
                                        Found this helpful?
                                        1 Comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit