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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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Airtel reviews & complaints page 146

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A
Abaan.haleem
from Lucknow, Uttar Pradesh
Dec 20, 2021
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Website: Airtel xstream

Made the payment to Airtel thanks app on 16 December 2021 for landline broadband of amount 1178.82. Payment done successfully but recharge is still not.
There is some kind of issue at Airtel's end however, Airtel discontinued my services even after I had made my payment.
I checked with my bank, payment has been deducted from my account for Airtel account, there is no issue at my bank's end. I have transaction Id for the same.
Moreover customer care agent shamelessly asking me to pay again. Why should I pay again. Where is my money? Why my internet is still not working.
Airtel customer support has been notified about the posted complaint.
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    Peecoo
    Dec 20, 2021
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    I have recharged my no by 599 by Google pay on 13 December. . Amount debited but my no was not recharged then i wait for some days then i again recharged my no with another plan. How I get 599 rupees back or how it can be add in next recharge.please resolve this problem. I shall be thankful for this in advance
    Airtel customer support has been notified about the posted complaint.
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      S
      Snehashish Steel
      Dec 20, 2021
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      Address: Tuition World, Katjunagar, Jadavpur, Kolkata - 700032, West Bengal

      I was in a google meet meeting when the server went off. I could not even message anyone on whatsapp nor open Google. Luckily I had other sim operators too. My location is in Jadavpur, Kolkata. See it does'nt occur again especially at office and school hours.
      Airtel customer support has been notified about the posted complaint.
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        P
        Prasen karmakar
        Dec 20, 2021
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        Address: Gopmahal

        If the payment was made successfully to the operator, contact your operator to resolve your request.
        Airtel customer support has been notified about the posted complaint.
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          M
          Mounipk
          Dec 20, 2021
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          Please check the number [protected].Getting no network after porting from vi to airtel.
          Please resolve this immediately. Porting is done by 18th dec. After inserting sim, had slight tower and then immediately moved to no service
          Airtel customer support has been notified about the posted complaint.
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            R
            ram1501
            from Chennai, Tamil Nadu
            Dec 20, 2021
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            Address: Chennai

            I applied for and got a duplicate SIM for my prepaid connection, owing to signal issues in my existing SIM. I visited the Airtel store at Ashok Nagar, Chennai and got the work done.
            Date[protected] pm.
            The old SIM got deactivated on Saturday night, while the new SIM is not yet activated (even after 36 hours).
            Please resolve at the earliest.
            Airtel customer support has been notified about the posted complaint.
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              A
              Angad Saxena
              Dec 19, 2021
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              Airtel is charging IMF in their DTH service whenever there's a breakin in service, there's no specified period of breakin which seems inappropriate.
              Airtel customer support has been notified about the posted complaint.
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                J
                Johncena179
                Dec 19, 2021
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                I am facing the issue of port out sms. I want to port out of airtel and get into bsnl network. Customer care is telling that only recharging with unlimited plan will allow is to send sms. I don't want to waste 179 rupees just to send sms and get out of this network. Don't know why airtel isn't following government orders. And why do I have a normal balance if I can't send SMS ?!! Open exploitation of poor people by airtel and government isn't being serious about this company's policy. Please make them change this option.
                Airtel customer support has been notified about the posted complaint.
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                  P
                  Pranali7
                  Dec 19, 2021
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                  I have reacharged rs. 239 prepaid plan for month but I m unable to use internet for single minute within month worst service I ever seen my money wasted for 2 months each month I recharged rs.239 really worst service don't take airtel prepaid plan
                  Airtel customer support has been notified about the posted complaint.
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                    M
                    Manjunathb
                    Dec 19, 2021
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                    Website: www.airtel.in/broadband/bangalore?icid=header_new

                    I had paid 6 moths advance and had taken airtel broadband connection. It expires on 19th December, and I have been repeatedly calling them to permanently disconnect my broadband before 19th December. Today when I called them, they told its been disconnected, but I got a message telling me that I have opted for a new plan (rs 499/month) from 20th december.
                    I complained the same to the customer care executive again, but they are not responding properly.
                    This has been the case with many customers, even after expiry without letting us know they choose the plan and make us pay for the next month.
                    My current balance is ZERO.
                    ACCOUNT NO. : [protected]
                    NAME : MANJUNATH B
                    Airtel customer support has been notified about the posted complaint.
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                      A
                      Anich78
                      Dec 19, 2021
                      Resolved
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                      Resolved

                      Address: Hyderabad ,Telangana

                      Hello team,
                      I am trying to activate my FaceTime and iMessages using the airtel number but it shows activating even after 24 hours or error when activation and I tried all ways to seal support from apple but still they could not resolve and informed to contact the Phone carrier to seek help .SMS charges always deduct but does not activate .please help resolve this issue
                      Dec 23, 2021
                      Complaint marked as Resolved 
                      Self resolved
                      Airtel customer support has been notified about the posted complaint.
                      Dec 19, 2021
                      Updated by Anich78
                      My airtel complaint number is
                      Req. No.for your Airtel No. [protected] is CLSMS3BLR[protected], registered on 19-dec-2021 10:38.We will update you the status by 22-DEC-21
                      Thank you for contacting us.The Service Req. No.for your Airtel No. [protected] is

                      CLSMS3BLR[protected], registered on 18-dec-2021 19:20.We will update you the status by 22-DEC-21

                      Dec 23, 2021
                      Updated by Anich78
                      My e was resolved accidentally from my end but
                      Have no update on below
                      CLSMS3BLR[protected], registered on 18-dec-2021 19:20.We will update you the status by 22-DEC-21
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                        A
                        Anich78
                        Dec 19, 2021
                        Resolved
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                        Resolved

                        Address: Hyderabad ,Telangana

                        Hello team,
                        I tried activating my iMessages and FaceTime many times thru the airtel number but it shows activating or error occurred during activation and the balance gets deducted always but never activate after even waiting for 24 hours .I tried all the ways with apple support team but still unable to resolve and informed to contact carrier .please help resolve this issue .
                        Dec 23, 2021
                        Complaint marked as Resolved 
                        Self resolved thanks
                        Airtel customer support has been notified about the posted complaint.
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                          S
                          sharmadinesh
                          from Delhi, Delhi
                          Dec 19, 2021
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                          Address: साध नगर पालम कॉलोनी

                          श्री मान जी,
                          में एयरटेल को पिछले एक महीने से नेटवर्क की शिकायत कर रहा हु पर ये कुछ नही कर रहे मेरे घर पर इनके सिग्नल बिल्कुल नही आते मेंरा पूरा रिचार्ज भी व्यर्थ जा रहा है आपसे निवेदन है कि आप मेरी मदद करे
                          Airtel customer support has been notified about the posted complaint.
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                            N
                            Nitharaye
                            Dec 18, 2021
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                            We recharge rs 245 on november 8 in the mobile no [protected]
                            but the amount is not credited in the phone.

                            Please refund that amount
                            Airtel customer support has been notified about the posted complaint.
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                              N
                              Nihal Rajavi
                              Dec 18, 2021
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                              Recharge done but call not getting connected

                              Hi I have recharged for prepared sim of 100 Rs as per plan showing in Airtel app. For no [protected] but still calls not getting connected balance showing 81 rs please resolve this complaint asap.
                              Call back no [protected]...
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                              suran nambisan
                              Dec 18, 2021
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                              Amount debited from Debit card for Data Recharge (via Airtel mobile app) but Recharge failed, unable to raise complaint ticket for transaction using Airtel mobile application.
                              Transaction order id:[protected]
                              Airtel customer support has been notified about the posted complaint.
                              Jan 07, 2022
                              Updated by suran nambisan
                              Airtel Team response is not only pathetic but they try to avoid resolving the issue by beating around the bush and hope the customer forget about it? First, it is really hard to connect to any customer care via 121. Secondly there is no straight-forward procedure for registering complaint. The Airtel thanks app doesn't allow me to go back to previous transactions to raise a ticket for the unresolved issue, it gets stuck at the most recent. Which was why I had to write an e-mail to (121) airtel team.
                              Jan 07, 2022
                              Updated by suran nambisan
                              Airtel Team response is not only pathetic but they try to avoid resolving the issue by beating around the bush and hope the customer forget about it? First, it is really hard to connect to any customer care via 121. Secondly there is no straight-forward procedure for registering complaint. The Airtel thanks app doesn't allow me to go back to previous transactions to raise a ticket for the unresolved issue, it gets stuck at the most recent. Which was why I had to write an e-mail to (121) airtel team.
                              Jan 16, 2022
                              Updated by suran nambisan
                              Airtel customer service has been notified about this issue and they are looking into the complaint
                              Airtel Team response is not only pathetic but they try to avoid resolving the issue by beating around the bush and hope the customer forget about it? First, it is really hard to connect to any customer care via 121. Secondly there is no straight-forward procedure for registering complaint. The Airtel thanks app doesn't allow me to go back to previous transactions to raise a ticket for the unresolved issue, it gets stuck at the most recent. Which was why I had to write an e-mail to (121) airtel team.
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                                A
                                Aman Bathla
                                Dec 18, 2021
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                                Address: 37/8, Behind Shivalya Mandir, Kaccha Camp, Panipat Haryana

                                Since last 1 month
                                We not have been getting internet connectivity
                                There are lots of issues

                                We have put so many complaints
                                But still the same issue persist
                                Really fed up with the Airtel services
                                Its worse than ever

                                This is the No. +[protected]
                                which is never picked, always gone busy
                                Call from this No. i have received after my last complaint.
                                He never come to my home.

                                [protected]
                                This is no. Who come to our home initially so set up the router. But he only procrastinate. Every time he ask & said we come but never come. During my last call he said your internet will get connecting at night after 10 now this is the next morning 11:15 but still wifi not get connecting.
                                I asked him if you could not resolve then remove our connection he said we could remove call at 121. That is also never connecting.

                                What to do..
                                airtel services claim they are best.
                                But i said its worser than ever. I will also recommend all. Not to avail that service.

                                I want my money back & remove this router as early as box as its good for nothing.
                                Airtel customer support has been notified about the posted complaint.
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                                  A
                                  Ayantaker3
                                  from Kolkata, West Bengal
                                  Dec 18, 2021
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                                  Website: www.airtel.in/broadband-support

                                  I raised a connection shifting request, complaint no[protected] for my airtel broadband on 9th December and I was told it will be done by 1 day. It's been 9 days since I place my request, not a single call I have recieved from airtel for shifing my connection. I called there customer care plenty of times and each time they just tell to wait. I have emailed the nodal offices too, still by shifting hasn't been done

                                  Since it's work from home situation, without internet, my work has been affected heavily.
                                  I would like Airtel either to shift my connection asap and compensate me for the days my work has been affected or refund me on my 3 month recharge that I have paid for my broadband connection, I will move to some other operator.
                                  Airtel customer support has been notified about the posted complaint.
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                                    D
                                    Deependra Sahu
                                    Dec 18, 2021
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                                    I was not even using my data in my airtel number and it was deducting by it self. Same thing has been happening since the day I recharged the new plan in which the price has been increased BTW. This is such a shame a big company is scamming the costumers like this and stealing their money right under their nose.
                                    Airtel customer support has been notified about the posted complaint.
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                                      praveen.h
                                      Dec 17, 2021
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                                      Sim is showing as "Invalid SIM"

                                      Hi Team,

                                      I have been using the Airtel SIM from long time for about 2 to 3 years now. Suddenly my SIM is showing as INVALID SIM.

                                      Please help resolve the issue.

                                      My Airtel Mobile Number is [protected]...
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