Airtel Complaints & Reviews

Dear sir

Request for pripaid to postpaid my number [protected]
Requesting date[protected]
Request succesfully done airtel conformation sms on my number date[protected]
And my number is not recieve all calls error masages not avalival this number
And after registration fail show mobile display
And respondind airtel company and not any answer this number my very impordent please resolve urgentlyt... My alt. No [protected]

I have lost my phone and trying to contact airtel customers. I am in karnataka and lost my karnataka sim i tred calling in airtel customer care.
The nos are 121, [protected], [protected] i speaked to almost 6 customer representatives. They every time tells some reasons like its in mumbai not karnataka. I will transfer call but if transferred calll other guy will also tell other like that the are playing a drama around its customers. If required i can provide the recordings in my mobile with their names and conversation.

Dear sir, i went to airtel office on dvg road, basavangudi, bangalore 15 days back to get my 2 idea prepaid sims to 2 airtel prepaid sims. On their advise i sent port message to idea cellular., today is the third time i am visiting the same office and i am getting the same answer that "no prepaid sims" are available. I observed that it is the same answer with many customers. Now when i wanted a definite date they have given me come on 05.11.2016 or you can go to any other airtel office.

This is harsh on airtel part to have such people and getting such answers.

When you cannot supply sims then why you advise.

Ca d mohan rao [protected]

Sir, i am a renowned counter named - hello india, balurghat, dakshin dinajpur in west bengal, you called navaratna counter. Recently airtel 4g sim card launched in balurghat that i heard from local people. But still now i have not received any news from my distributer or t. M. Of my circle. The t. M. Visit my counter once in a six month. My lafu no. [protected]. My recharge transaction above 50, 000.00 in a month and activation 100 sim card in a month of airtel. I would like to request you please do the needful step otherwise i will be bound to stop activation of your sim card. Your heartiest co-operation is highly accepted. Your heartiest reply is highly expected. Thanking you.

Sir i live in village murguvan, taluk seondha, district datia, madhya pradesh, postal code 475675. There are about 8000 mobile users in our village, and since there is not even a single tower in our village so there is lack of connectivity in our locality, and if you set up a tower then all villagers are ready to port there sim to airtel. Since due to lack of connectivity we either have to walk on terrace or either go in mearby village. As i heard about your open network that you would check my problem. So i request you to come to our village and please hepl us to connect to this digital world...
Thanking you
Yours faithfully
Jeevan singh

In airtel money app recently i loaded money of 8000 rs for paying insurance bills. The feature insurance bills payment is available in airtel money app is fake. No insurance bills can be paid throught that app because they are not allowing to pay a bill more than 10k. This information is not mentioned in mobile app. Now i asked them to reimburse my money back but airtel is not giving my money.

I have an airtel mobile number [protected]. On this number, airtel is telephoning and sending messages to make payment of dues of mobile no.[protected] which number I never had and does not belong to me. Inspite of complaining to the customer care of airtel (complaint ref no.OT[protected] no action has been taken by airtel to rectify its mistake and continues to send the msg for payment of the phone which I do not own. Though a message has been received on my e-mail that the issue will be resolved in 2 hrs no action has been taken. Such harassment should be stopped.

Respected sir/madam,

I have opted for new airtel broadband connection on august 20th, 2016 and i have paid amount of rs.4900/- for six months which includes installation on august 22nd, 2016. On the same day i received a message from airtel stating the amount and documents were received and they have provided a fixed line number - [protected] (Or account number). Some time later i got a call from airtel technical team and notified me that they will be in my place in 30 mins to install the connection, but they haven't been to my place till today (10/27/2016).
I did many calls, sent many emails and after 10-15 days they confirmed that they were no tp ports available in my apartment. And later i have requested for refund and they told me to upload a cancelled cheque so that i can get the money through neft instead of cheque. I upload the same and i haven't receive my money till now.

Its already been 3 months i have requested for connection/refund, but no luck. I have escalated the issue many times to nodal team, appellate teams but none of them has resolved my issue.

Apart from this, many times i have seen airtel installation/technical team in my apartments (After i requested for new connection) and they were giving new connection to my neighbors but i haven't get the connection. Also i got to know from airtel installation team that, still there are about 19 empty ports (For new connection) available in my apartment. I informed the same to airtel team and requested them to check the feasibility in my area/apartment, but they always come up with same content as "we are not able to provide you connection due to technical constraints."

Even after many escalations, my issue was not resolved, so i came to your portal and requesting you to look into this issue and help me in resolving this issue.

Kindly please let me know if you need any additional information.

Thank you,
Sairam

Dear team,

I have been using a sim card from airtel from past 12 years. As i was out of station for couple of months, i understand from airtel customer service that my sim has been deactivated.

The sim card was activated the life time warranty and i had paid inr 999 for the same. After several requests to the airtel customer team, i could not get the sim activated. Hence seeking your help on the same. Let me know if you need anymore details from our end.

Name - ajiri nischal r
Sim number - [protected]

Thanks & regards,
Ajiri nischal r
+91 [protected]

To, Airtel / Consumer,

I have lost my mobile on 26th oct 2016 from city Gulbarga, KA. Soon i contacted nearest Airtel gallary and requested for disconnection, and surprise to know that the card is not on my name which i have been using since more than 8 years.

As i am travelled to mumbai, filing complaint through my brother mobile, kindly have my above subject sim number deactivated on top priority, failing the same may get misutilise or may cause personal damage to the undersighned, Airtel will be held responsible if they do not discontunue the services on immediate basis.

Your truely,

Usha B Kulkarni

We are from thotapalli village, we dont have proper internet speed. we are not getting two point signal also. hope you will increase the freqency and signal strength.

we need good signal .

we need to use 4g signal

please provide lan connection in this area. Area is thotapalli village from the agiripalli 3 kilo meters.
expecting service by airtel

I need to convert pre paid to post paid since trusted airtel. But totally disappointed, consumer service having not-matured staff. After process they given me new sim to do when u receive message. But i insert new sim, totally upset
Till now it is showing network not registered. I was officially duties
In tripper i approach airtel express where the store manager contacted concerned store manager in chennai they promised within 2 hr it will activated there is problem in wrongly sim updation, and they given sm chennai branch cell no to contact, several call he is not is picking the call, i am in coimbatore where i totally disconnected. I am not totally upset. As i given complaint now
Let see how will sort the issue.. Really if feel the customer is important...
I am disconnected with my family and officially duties.

I am facing network coverage issues at home. Have raised service request SR71879277 which is open for more than 3 weeks without any update.

They do not respond to emails. Customer care representative can only apologise for the inconvenience without any resolution.

Open Network is a myth. I regret my decision to port to Airtel.

Will have to switch to a better service provider soon.

Sarfaraz

Respected sir,
with regard i am jadeja rajyapalsinh from jamnagar, i am a consumer of airtel postpaid mobile from long time, and i have three no. of postpaid card of airtel, the numbers are [protected], [protected], [protected], and the main problem is that the network of airtel is not proper in my home, i had complain a lot of time in your complain officer, and also the complaint no. are 12 july, 70304100, 23 july 70484464, 21 octo. 72142156, and many mor u can inquier it, so with request i am telling you that please solve my query, .Your officer told me so many time to solve it and told to put the router, but there is no action about it, so i am requesting you to sove my problem.
your faithful
jadeja rajyapalsinh
mo. [protected].

Dear Sir/Madam,

I am Poornima, I have requested for postpaid service by porting from idea to Airtel. One of your telecaller called me and assisting the service. On 20th I had applied for the postpaid connection by submitting my photo document and 300Rs for which they did not give any receipt. Airtel coordinators came and address verification also has been done. But after a week also the activation has not been done by the team. The telecaller to whom I was contacting not picking my call or disconnecting my call. No one is giving any response. Kindly assist me with the status. If you could not do so, please refund my amount. i wont be interested further.

Telecaller number :[protected]
[protected]

I have 5 CUG connections regularly I used go for thirumangalam
J J Building for bill payment, after payment I ask for Receipt they said NO I ask for just write a slip and give it to me because if its 5connections they said No.i don't know what is the problems they have. and also that girls are very roodly to the customers. this is not the first time its became regular.

waiting for your rely
[protected]@gmail.com

Xavierraj

Landline no. [protected] by name of Sh. Sanjay Dhall is not working since morning. And it was also closed from 22.10.2016 to 24.10.2016 due to maintenance as told by the technician.Despite our constant reminders and sms over mobile phones [protected] &[protected] we are unable to get the same in working condition. WIFi is also not working due to this.

Is this situation we have to face after switching over from MTNL.

I had an airtel dongle which i have paid the outstanding amount and deactivated last year In October 2015. I got verification calls as well and the customer care guys told that the verification is done and it got deactivated.Suddenly after 3 months of deactivation i got a bill of 3000 rs to be paid for the unused dongle. I have also wrote a complaint mail to the nodal officers as well and the argument with the customer care people over the mail and call gone for a month and the problem was dead for some around 9 months where i haven't received any calls, mails or messages regarding the dongle again. All of a sudden day before yesterday(21 Oct 16) i got a message from airtel stating that i need to pay a mere amount of 24500 for the dongle and also they have suspended my outgoing calls facility stating the reason o[censored]npaid dongle. The airtel is a worst network sucking the blood of people and always harass the people mentally.

Mobile no. [protected]
need account no
pls send on
nagamani.[protected]@gmail.com
[protected]

Pls send it on urgent basis
When we are going in airtel website to pay bill it is asking for account number
I have Airtel no. [protected], the same has got inactive
Bill is pending for an amount of Rs, 700 /-
When I tried to pay from Airtel insta pay it is asking for the account no.
Hence I want to have accout no.
Please let me have teh same
to pay the bill and to get the same activated
Pls help
It is urgent

Thanks & Regards
Nagamani
[protected]

Hi
I am fed up with the service airtel providing these days. Showing promotional offer as rs189 = 1gb for 28 days and when I recharged through my airtel app I got only 550mb. I have complained for this through their help link and got a revert saying we'll connect with you within 2 hours and it's been 2 days but no contact and when I went thorugh the website to check my complaint status, it is reflecting as closed. I don't want any compensation from you guys but deliver what you say. Give me my difference data