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Updated: Nov 11, 2025
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Airtel reviews & complaints page 148

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K
KLNarendra
from Srikakulam, Andhra Pradesh
Dec 4, 2021
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Sim error NOT REGISTERED ON NETWORK

Address: Srikakulam

I am having an existing postpaid mobile [protected] which has been upgraded to AIRTEL BALCK from PLATINUM on 19.11.2021. I added 2 of my family members mobile numbers (1. [protected], 2. [protected]) as add on numbers in my 999 postpaid family plan. Since after adding [protected] stopped working. It started showing as "SIM REGISTRATION FAILED". I spoke to my dedicated support team and was suggested for Sim Swap from the nearby Airtel store. I...
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shushma sai
Dec 4, 2021
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They cannot change the base pack until 6 months as it some plan.I told i can pay more to change but they cant change .No where in airtel thanks app its not written that plan cannot be changed.why it is only told when we want to change while we call customer care
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    S
    subratkumarmohanty
    Dec 4, 2021
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    My airtel phone number alloted to another person without my permission,
    the sim number important because gmail and facebook opened from that number . then it can be accessed by another hand... now

    can i have any chance to get back my sim number ?
    Airtel customer support has been notified about the posted complaint.
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      P
      pranabandhu mahapatra
      from Pune, Maharashtra
      Dec 3, 2021
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      There is validity of prepaid mobile but service deactivated.What todo
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        U
        [email protected]
        from Gola Gokarannath, Uttar Pradesh
        Dec 3, 2021
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        My number dedupe failed problem

        Address: Sansarpur

        My number [protected]dedupe faild...
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        S
        Senthil Mudaliar
        Dec 3, 2021
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        Address: Shop No. 2, Prayosha Complex, Rambagh, Maninagar, Ahmedabad, Gujarat 380008

        Dear Sir,

        I had already paid the balance bill amount of rupees 94.36 on[protected] in net banking (Transaction Reference Number is[protected].

        Maninagar area Airtel store staff insulted me and He forcibly took money Rs.95 from me on[protected].

        I did not refund already paid money.

        That person must forcefully apologize to me.

        I want my money Rs.95/- back
        +2 photos
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          R
          rizcode
          from Rampurhat, West Bengal
          Dec 3, 2021
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          You are not dialing a valid number

          Address: VILL+P.O - AYAS,P.S - RAMPRUHAT

          When I dial the first time every day it always says "you are not dialing a valid number" when I dial multiple times then it's solved and then I can call from my sim. could you please help me if this problem...
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          A
          Aniruddha Dhakad
          Dec 3, 2021
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          Hii airtel, i applied for broadband connection shifting from 1 city to another they said will happen in 3days but after 8 days there is no resolution to my request.
          I already paid my bills but I am not able to use services. And there is no customer care no for non airtel user how a person can contact them.
          Thirdly I try to book new connection then they are saying that will install connection in 1hr in your are but there 4500rs charges for that tell me if I already paid my bills and you have availability in my area then why this silly things that purchase new connection what will I do with old connection ?
          Airtel customer support has been notified about the posted complaint.
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            T
            Tabish.Ansari
            Dec 3, 2021
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            Hello,

            My Airtel prepaid SIM got corrupted and can't register on network. Spoke with 121 and found that number is still in service/active.

            My father already visited the Airtel store but replacement SIM can't be provided to him.

            I have moved to Canada recently and won't be visiting India any sooner, how can I get a new working SIM ? Any other solution ?

            Thanks,
            Tabish
            Airtel customer support has been notified about the posted complaint.
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              R
              rcs4024
              Dec 2, 2021
              Resolved
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              Resolved

              Prepaid Mobile App Failed Transaction

              I have made recharge of Rs.598.00 through Union Bank Of India debit card on 18.112021 at 16.59 hrs. I got SMS from AIRTEL that your recharge is under progress and wait for 2 hrs.

              After 2 hours, Airtel customer care AA-AIRINF sent sms as transaction failed. Contact your Bank.

              Checked with my Bank next day, they have told no message or refund effected from Airtel Bank. Even after 14 days AIRTEL people not refunded...
              +1 photos
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              H
              Harish Sundar
              from Mumbai, Maharashtra
              Dec 2, 2021
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              Address: Newno 25, old no 10, Thachi Arunachalam Street, Mylapore, Chennai 600004

              Hi Sir,
              Airtel Blue box is installed in middle of out compound wall, currently we have to demolish the wall, this blue box was installed in middle of my compound. Please remove the box or move it to the end of the compound wall .
              Please confirm the receipt of this complaint by email or a call to advise when the box will be removed

              Thank You,
              Harish M S
              Airtel customer support has been notified about the posted complaint.
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                G
                guptaabhishekk05
                from Delhi, Delhi
                Dec 2, 2021
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                I lost my phone few days back and obviously the inserted Airtel SIM with that.
                Visited Airtel Store in Prayagraj (Sulem Sarai & Civil Lines) and the support executives submitted SIM swap request multiple times (using Aadhar, PAN, DL) but everytime Airtel rejected this request stating the reason "Live photo does not match with live photo". Now no one has any clue what's the issue and resolution here.
                They are asking me to visit Bangalore where the SIM was first issued.
                This is really absurd that there is no communication between two circles (UP & Karnataka) of the same company who happens to work in communication domain only...PATHETIC!!!
                This mobile number has been in use with me for over 6 years and it is the only number I have. All my bank account, aadhar etc are linked to this number.
                Airtel customer support has been notified about the posted complaint.
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                  S
                  SAHANA SRIMAYEE
                  from Hāora, West Bengal
                  Dec 2, 2021
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                  SIM is not working after validity extend up to 1 yr. Now Airtel told that the Owner of the SIM has to be present . But the owner of the Sim has been passed away 4 yrs ago. His wife is using that No and that No is given in bank also as She is pensioner after death of her husband. Kindly resolve as she is belong to a village and didn’t know anything about ownership transfer and already she recharged 2500 for 1 yr
                  Airtel customer support has been notified about the posted complaint.
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                    N
                    Nikita Nilesh pande
                    from Pimpri, Maharashtra
                    Dec 2, 2021
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                    Address: Pune

                    I did not receive my bill for Oct month, bill generated on 3rd nov, I have already paid the bill but I did not receive pdf format bill details.
                    I required it urgently.

                    Thanks,
                    Nikita
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                      R
                      rakesh43246
                      from NEW DELHI, Delhi
                      Dec 2, 2021
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                      Address: MARUTI SUZUKI HO, 1, Nelson Mandela Marg, Vasant Kunj II, Vasant Kunj, New Delhi, Delhi 110070

                      They promise to provide priority to customer complaints when you opt for Airtel black.

                      i am very surprised, generally they were responding my mails in 3-4 days, now even after 11 reminders in one month, they are not bothered to reply my mails, attending complaint another part.

                      even after payment of bills, they suspended my services for landline.

                      i request company administration to look into the matter

                      Airtel black id[protected].

                      in my experience, airtel black is a trap since you may not change plan atleast for 6 months even there is deficiency in services at their end (Airtel)

                      regards
                      Airtel customer support has been notified about the posted complaint.
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                        K
                        KURAMPALLY MEESEVA
                        from New Delhi, Delhi
                        Dec 2, 2021
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                        Resolved

                        Address: KURAMPALLY KANAGAL NALGONDA

                        My no is [protected] in Airtel last two weeks outgoing and incoming calls not received. i calling Airtel customer no but not connected
                        Dec 3, 2021
                        Complaint marked as Resolved 
                        i send the mail and call to them but not responding air tel company
                        Airtel customer support has been notified about the posted complaint.
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                          E
                          Ekta Jain12
                          from Ludhiāna, Punjab
                          Dec 2, 2021
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                          I have recharge by mobile of plan Rs 549. My money was deducted from my account but recharge got failed. My did'nt come back as it gets more than 12 hrs.
                          Airtel customer support has been notified about the posted complaint.
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                            V
                            varungarg243
                            from Hyderabad, Andhra Pradesh
                            Dec 2, 2021
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                            Address: Hyderabad

                            I took a new Airtel Broadband(100mbps) connection on 20th Nov, and raised a complaint of slow browsing on 23rd Nov. Talked to customer care many times, some technician get assigned but never visits my house to check or resolve the issue.
                            And this complain is still open with no resolution.
                            +2 photos
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                              D
                              drband
                              from Lucknow, Uttar Pradesh
                              Dec 1, 2021
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                              I shifted to a new city last month, and request to shift connection to my new address which they dragged for 15 days, I got frustrated with their delay (wfh reasons) and requested to close account and got a ACT connection instead. Airtel still owes me ~5k INR against the advanced deposit they took for 1 year connection. On my request support told, billing team will get in touch. No one has contacted me in last 30+ days. All IVRS support number require active account number to connect to support and refuse my deactivated broadband account number, so I cannot contact them over phone, emails are unanswered. This request serves as proof along with different emails that i tried contacting them but they were unreachable. In the next 30 days I will file a consumer complaint in court to get back my money.
                              Airtel customer support has been notified about the posted complaint.
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                                L
                                Lucifer King
                                Dec 1, 2021
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                                I came back from india 2days back to dubai. My airtel number is not getting network at all.. My number is[protected].. I have all the credit requirements and check all the settings from my end.. Please look into the matter and resolve asap
                                Airtel customer support has been notified about the posted complaint.
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                                Still no action is been taken its already 3days... Please look into the problem asap
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