Claimed

Airtel Complaints & Reviews

2.1
Updated: Nov 11, 2025
Complaints 54685
Resolved
21970
Unresolved
32715
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 149

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
RAJAT SAJWAN
Dec 1, 2021
Report
Copy

Address: Bhalla farm No. 10, Shyampur, Rishikesh 249204

I tried to recharge my airtel number [protected].

The amount Rs.698 was deducted from my account. However the recharge failed.

The airtel has not refunded me as of today, 01/12/2021.

No option or facilities are given to report these kind of issue by the company.

It is very shameful that we can't connect to our service provider to report any issue.

The order ID is[protected].

Please help me to get my refund as soon as possible.
Rajat Sajwan
[protected]
+1 photos
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    Timian Chandu
    from Bengaluru, Karnataka
    Dec 1, 2021
    Report
    Copy

    Address: kondapi mdl prakasam district andhrapradesh

    I lost my mobile, so i went to airtel store to get sim replacement . They charged me 150 rupees . i thought its too much so i asked him give me receipt, but he denied, and got into argument with me . That's very unethical
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Aswin V
      Nov 30, 2021
      Report
      Copy

      I have been following up with airtel support team requesting for the thanks benefits eversince I got my connection and no resolution has been reached till date.

      First I reached out to the salesperson who gave me the connection.
      Then I reached out to installation people for assistance which did not help.
      Then I went to the nearest Airtel store and they asked me to reach out to customer support.

      No proper response has been received on this issue. I have followed whatever troubleshooting steps communicated to me by the support but nothing helped.

      After multiple reminders this is the message I got from them last week:

      I have registered your complaint and the reference number is[protected]. Let me assure you that the issue will be resolved within 02:38 PM on[protected].

      But still the issue is open. Looks like they are not bothered to address this.
      Airtel customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        soniya surase
        Nov 30, 2021
        Report
        Copy

        I paid my international roaming bill today and it was debited from my account twice. It is a huge amount and the plan is for an entire year so double the amount has gotten debited. Could this be refunded back?
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vaishnavi Awsare
          Nov 30, 2021
          Report
          Copy

          Address: Decaan Gymkhana, pune
          Website: I don't any website

          Hi, it's my personal number.. Actually it has now in spam.. N my outgoing service is totally stop.. so please help me for to start outgoing service...
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            Russi Rose
            Nov 30, 2021
            Report
            Copy

            Hi i have recharged my no. [protected] with rs 130. Through phone pay. And i have reference id also... Plz help me for the same
            +1 photos
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              sharathnasa
              from Bengaluru, Karnataka
              Nov 30, 2021
              Report
              Copy

              Website: airtel.in/ir

              Hi, International roaming is not working in USA. Recharged with 2499 pack. Only receiving messges. Outgoing and incoming calls are not working. Mobile no. [[protected]]. Please do the needful or activate the subscripion. Recharge done on 24th November 2021 for 2499. Recharge done on[[protected]]:Time, MRP:Rs2499, GST 18% payable by Company/Distributor/Retailer, T.
              Airtel customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                Y
                ypratik400
                Nov 30, 2021
                Report
                Copy

                I recharged my airtel mobile number [protected] on 25 November of 598 got 24 rupees discount coupon, so 574 rupees deducted from my account
                Transection id[protected]
                +2 photos
                Airtel customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Sameer_singh139
                  from Lucknow, Uttar Pradesh
                  Nov 29, 2021
                  Report
                  Copy

                  Address: Bharti Airtel Limited, TCG, 7/7, Vibhuti Khand, Gomti Nagar, Lucknow- 226010

                  Dear Sir, I wish to bring your notice that there is a Airtel Broadband junction box in front of my house. The junction box was installed without my knowledge. The installation of junction box is such that it is infront of house. Now the junction box is causing a lot inconvenience to me. The public are using the junction box as garbage dump yard. I cannot park my Four wheeler in front of house. It is requested to remove or shift the Airtel Broadband Junction Box at the earliest. Thanking You.
                  Address E2/437 sector f jankipuram
                  Lucknow
                  Near akansha colony pocket B
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Syed Naimathulla
                    Nov 29, 2021
                    Report
                    Copy

                    My Mobile SIM card [protected] is not detecting in mobile tried with different mobiles same problems
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      C
                      Chandrashekar Maniganahalli Arunachala
                      Nov 29, 2021
                      Report
                      Copy

                      Airtel floated a msg in their app saying u can do a recharge on 25th Nov, which will get activated after the current pack ends.. however when I did the recharge, it was activated immediately. So double prepaid plans working simultaneously thus causing us loss..
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        O
                        otpkesu
                        Nov 29, 2021
                        Report
                        Copy

                        Address: Ottapalam, Kerala

                        I had recharged through Net Banking of State Bank of
                        India an amount of Rs. 599 on 08-Oct-2021 for the
                        mobile number [protected]. The reference number is
                        UHC0767176.

                        The recharge was not successful and failed. But I have
                        not yet received the refund of the amount till now.
                        Kindly refund it at the earliest

                        V Kesavan
                        Ottapalam
                        Kerala
                        E-mail : [protected]@gmail.com
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          P
                          Prashant Hosamani
                          Nov 29, 2021
                          Report
                          Copy

                          Address: #354 10th Main poornaprajnya layout Utarahalli Bangalore

                          Dear AIrtel Broadband Team,

                          Airtel Broadband cable need to be rerouted as it is passing in front of building #354 and windows..this needs to be rerouted at #354 poornaprajnya layout 10th Main. This was already communicated to Mr Dhanjay.. and also to Mr. Srinath from airtel..
                          As building front elevation wotk is going need urgent replacement.. cable will get damaged during construction work..need your quick attention to reroute the cable by tomorrow 30th Nov 2021.. don't lay cables in front of building..
                          Or you can shift the Airtel pole infront of the building..This is causing obstruction jn front side of building..

                          Need your quick action..

                          Regards
                          Prashant Hosamani
                          [protected]
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            A.CLARENCE
                            from Chennai, Tamil Nadu
                            Nov 29, 2021
                            Report
                            Copy

                            My number is[protected] and I'm having this number for past 10 years in the name of clarence but now for past six months is not working properly and the service is very poor working for one week again the same i am fedup of sending mails and calling customer care but they are not bothered to solve my problem I can change the service provider but the number is given to all customers and i am helpless and engineer is very bad always gives false information and very rude the to us his name Mayavel and number is [protected]. Kindly help us to solve my problem. Thank you
                            Regards clarence.
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Arshi123
                              from Varanasi, Uttar Pradesh
                              Nov 29, 2021
                              Report
                              Copy

                              Hello Sir/Madam,
                              I would like to inform you that airtel mobile prepaid service deducting the money form mobile prepaid Account. they deducting regularly and sending messages to visit google.com with a mobile number.
                              Here I completing same thing and stop sending SMS to visit google for good girl ..etc...etc..
                              So take immediately Action as possible as.
                              Thanking you.
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                AkashAnenh
                                from Ernakulam, Kerala
                                Nov 28, 2021
                                Report
                                Copy

                                Address: Parappilly House, Koonammavu

                                Dear Sir/Madam,

                                I have recharged with an Airtel 379 pack on 2 Oct 2021. (Order ID[protected] They promised me with 6 Gb data and Unlimited calls and 900 SMS till 24th December 2021(84 days). And I have used 6 Gb and I have also recharged with a Rs.251 data pack on 19 Nov 2021. (Order ID[protected] I was using both the services very well without any issue.

                                But on 23rd November 2021 at 8.30pm Airtel sent me a message saying that price is going to increase so if i recharge now the new plan will be activated only after completing my current plan validity .I am attaching the screenshot of this message.

                                So I have recharged with a Rs.2498 pack. on 24 Nov 2021. (Order ID [protected]) in which they promised me 365 days o[censored]nlimited calls, 2GB data per day. and 100 SMS per day.

                                And The pack just got activated at the time I completed the payment. Which is supposed to be activated after my current plan.

                                I tried contacting customer care, and they told me they can’t help me with this. I lost my money. I personally feel cheated by Airtel.

                                I am also bringing this to your kind attention. There is one more case filed here, so they are not doing this only with me but they are doing this with a lot of people.

                                https://www.consumercomplaints.in/airtel-misinformation-and-false-guiding-custom...
                                I believe the Honorable court will grant me justice. And take necessary action against Airtel.

                                This is my number which is having this issue [protected].

                                I am also attaching the screen shot of the message sent by Airtel, promising that the validity of the new pack will be added after the validity of the current pack. and my transaction details.

                                Thanking you
                                Akash Anenth P Michael
                                +3 photos
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  P
                                  Priyanshu Srivastava 46265
                                  Nov 28, 2021
                                  Report
                                  Copy

                                  Address: CO MANORMA DEVI, SARVODAY NAGAR MAIN ROAD AG COLONY, OPPOSITE AG SUPER MARKET NEAR CANARA BANK ATM

                                  I am from Patna, Bihar .I booked a connection for airtel xtream fiber about 5 days ago, and at the time of installation was promised installation within 48hrs, but now its 5 days and I still haven't got a connection. On calling the provider keeps on telling it will be installed today and but is never installed. HIs contact number is [protected]
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    shajinm
                                    from Trivandrum, Kerala
                                    Nov 28, 2021
                                    Report
                                    Copy

                                    Address: Trivandrum, Kerala

                                    Airtel erected a pole in front of my house without my permission. This was done a few days ago when I was not at home. This will impact may plans to widen the gate to my compound for easy entry of vehicles.

                                    Please remove the pole from the front of my house to another location. The location is in front of CRA 61, Cosmopolitan Residence Association, Pottakuzhy, Pattom, Trivandrum
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      shawn79
                                      Nov 27, 2021
                                      Report
                                      Copy

                                      Dear Airtel,

                                      I haven't used my Airtel phone number for more than an year. Please reactivate my phone number.

                                      Thank you.
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        J
                                        JAGADEESHtup
                                        from Tirupur, Tamil Nadu
                                        Nov 27, 2021
                                        Report
                                        Copy

                                        Hi
                                        Iam taking Airtel Land line connection Aug 2021 And sep month I am planning to disconnect My airtel connection[protected]_tn And call customer care to disconnect my connection, But till My connection active and customer care executive to pay the bill ...I need to disconnect my connection and resolve the bill issues...
                                        Airtel customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit