Airtel Complaints & Reviews

HI Team,
I have been using my Airtel postpaid sim for past 8 years.
My sim got disconnected most recently as i was not using it for ~4 months since I and as i was staying in UK during that time.Later I contacted the aitel ashok nagar showroom and paid all my pending dues for that number and requested for the same number activation providing the documents requested by them.The got the documents and charged me 300 Rs and said the number will be activated within a week.but it was never activated.i have made repeated complaints and mails to [protected]@in.airtel.com, a_ashok.[protected]@airtel.com but i havent even got a acknowledgement from then.Its almost a month now still no response..Worst customer care support i have ever experienced before..Can you please look into the matter and provide justice to a 8yr loyal customer?

Ph:[protected]
New SIM No received from Airtel ashoknagar showroom for 300 RS:
[protected]U

Please provide ur response to stalin.[protected]@gmail.com /Alternate Ph :[protected] I[censored] value ur customer..Else delete my name from ur cutomer base forever...

Hello sir, My name is Naina Kapoor My no. [protected] i have recharge my internet net data before one week ago actually i have to got a massage from your side that 169 in 1GB data validity 28 days then i recharge from our near by retailer but after four days my data deduct from your side i hve use but but no downloading i have to use only fb and whatsup that is no video downloaded no games etc. kindly tell me where i use my data otherwise kindly refund my money or refund my data.

Thank you

I am trying to get a new broad band connection from Aug 10th.an executive came home took application and a check of 1000 and promised to establish connection in 3 days so I disconnected the old connection in bsnl... Again 3 days passed no one came... I called he he says that I'm 5 mins from ur house I'll b there but didn't turn up again I called he dint pickup... So called customer care they told they will activate in two days again... But after two days I called them they tel it will take 3 months... Then I cancelled and went to airtel outlet directly they told people will come the next day no one came.. So I called customer care and booked a new connection but they also dint turn up frustrated...

Hello,
Not respected sir/medam,

I have complaint for so many time for my paper bill but still i didn't got a single bill.in those days a different company`s are reach the customer`s house where actually not possible to reach. And airtel... Such worst service ever in
Ahmedabad which is third major city of india... I have proof of call recording... This time i will not going to pay a single rupees thank you

Hi,

I'm Yagoph.j from Pudukkottai.
The same Video Club subscription has been activated in my mobile no. as well [protected] (without my concern)

Airtel is therefore charging All the available balance amount in my Mobile / 5 days, 1days like that and also it varied for how much balance available in my mobile and the funny thing is - the amount is getting deducted whenever the pre-paid balance is above than the required amount!
Last deduction was made on 26th September at 2.45pm approximately,

I have contacted the customer care service and have spoken with the reps, but they are not willing to solve the issue.

This is a clear case of fraud with the unnecessary deduction of hard-earned money.
I therefore claim a refund or would leave the Airtel service and would rather opt for an MNP.

This is the worst thing any service provider can do!
I therefore claim a refund and please take necessary actions against Airtel.

Dear sir/madam
Sir, there is no airtel network in our area is in good condition. So, I want to lend my land to affix a airtel tower in my area. Sir my village is at the Centre of two blocks, and there is a government polytechnic college is under construction. Sir so I request u to provide your best..
Name :Sanjay kr poddar
At :Dhuriya kalasan
Block :chausa
Dist zzz :Madhepura
State :Bihar

I booked a New Postpaid DEL/DSL services on[protected] and an amount of Rs.1000/- paid for Installation and activation of above services. On[protected] broadband service was installed and activated. But despite their promise to deliver phone instrument and its installation neither the instrument was delivered nor the same is installed.As such I am being deprived of the said service though my monthly charges include unlimited calls on fixedline/mobile of any network.This is violation of their promised service.

Hello

Is there anyone who can be of any help to me?

Since a long time I am requesting through email so that the issue can be solved but very sad to say that no one from Airtel has taken the courtesy to help me.

The network issue is still not solved and the post paid connections charges are increased without informing me. Also additional charges for the cug connections are charged which were never informed to me.

And today suddenly Airtel has stopped outgoing facility of my number.

The only reason I have ketp the bills unpaid is that I first want my issues to be solved and then I will pay the bill on the same day.

I have all the emails as a record and I will easily present it as proof if needed in consumer forum.

Kind Regards
Samir Goswami
[protected]

I donot know if submitting my complaint will be noticed by anyone but yet I am hoping of some help. I have been facing issues with the internet since almost 4 days and so is my friend . We travel from Mira road till malad west and we have had issues in these 4 days of no signal for the internet for which I managed to call up the customer service the advisor had no manners and infact was asking me to perform settings which I did before hand, when I asked for a manager he kept me on hold for 10 minutes without even asking me or apologizing for the long hold and he put me through to a manager who himself was rude and infact suggested I could take my phone to the gallery when I tested the Sim in a galaxy note 3 a htc desire 310 as well as Nokia 1020 and has the same issues but he didn't care. I am expecting some help for this to be fixed along with a compensation on both my numbers as well as some action taken against the advisor and the manager who took the call as on 25th of August, 2016 @ 8 pm for my mobile [protected] & [protected] Ref.no.is CGPSC[protected] because they've sent messages claiming they have resolved the query when i have had nothing but problems with the internet

I have a corporate mobile post paid plan with airtel. I do not receive ebills, everytime i have to call up airtel and ask for a bill. I only receive a sms stating my amount and due date. Despite of my repeated complains i do not receive monthly bills.
It is my right to recive bills and not just pay them blindly.
And if i delay hoping to recive the bill and then pay i will be penalized.

I purchased airtel iptv along with broadband and landline connection for my parents when it was launched, i was sold a costly iptv setbox and subscription few years back stating that its a futuristic technology, the services wasn't up to the mark though and i stuck to it as i had paid them a lot for stb & don't want to lose out on my initial charges. Now suddenly airtel decided to close iptv and forcing me to go for dth which comes with only basic manual paid recording option unlike iptv. I feel cheated because what they offering is not at all equivalent to iptv.

I expect nothing less then hd recorder or money back with penalties.

Details - landline no. - [protected]
Email - Akash.[protected]@outlook.com

Note: I live in Australia, case officer please share your number on my email & I would call you to discuss the issue.

I recharged amount rs.143 =1.5gb for 3days on 24/08/2016 internet."previously i checked data services dialling *121*11#.
Followed by press 0 then press 8. After displayed press 1 for 142 = 565 mb /14d.
Press 2 for 143=1.5 gb /3d." then called customer care and asked about rs143= 1.5gb scheme attend by ms. Joncy rani customer care staff. I get the information that was cash back positive. That mean she said yes you can get the cash back for the scheme rs143=1.5gb/3d. Next day (25.08.2016) i was used approximately 1gb at nearly 04:45 am to 05:15 am. But i can not get cash pack for using 1 gb 3g data. I called again to the customer about 50 percent cash for using 1 gb 3g data. First attend by customer care officer selvakumar. He transfer the call to his senior officer rajesh. Mr. Rajesh said you can not get cash pack for this scheme. He said this is hot offer. I asked how it is hot offer?
He (Rajesh) said it is not a ordinary pack. Then i asked how can i know about this scheme dialling *121*11#. And 121*11#.
Followed by press 0 then press 8. After displayed press 1 for 142 = 565 mb /14d.
Press 2 for 143=1.5 gb /3d. He said again we can not give cash pack. And again i called customer care attend by mr. Ruban. He transfer the call to senior officer la. Kavitha. She also tell same. That mean can not give cash pack. Here my request is give 50 percent cash pack for using 1gb 3g data. And here after mention the 50 percent cash schemes in dialling *121*11# 121*11#.
Followed by press 0 then press 8. After displayed press 1 for 142 = 565 mb /14d.
Press 2 for 143=1.5 gb /3d. By each every airtel customer. Take immidiate action against fake cash pack schemes in aircel and above mentioned customer care staffs.

Even after complaining to you technician, there is no response from hin. He neither picks up his cell phone. The problem is the wire is damaged and due to tha the link to the modem drops frequently. If the problem remains the same and the wire remains unchanged i am not going to pay the bill for this month and you can kindly take off your internet connection if your technician doeesnt have time.

I moinuddin farooque a customer of your service residing at nehru nagar belgaum karnataka feels ashemed to informe you about the service provided at your service center. The guy named mujassam was not available at his desk because he was busy chit chatting in the rest room. Really disappointed with the service and he even showed neglegance to the needed service saying "kal aao sir". He repeated this for atleast 3 times.
I am seriouslly disappointed by your service and i will make it sure i dont avail your service ever again in the future.
I hope you take very severe action about the misguidance and the casual behaviour of you men.
Thanking you
Your service user
Mobile number: [protected], bill date: 25-jul-2016, airtel account: [protected]

I have the plan of 299 on my mobile no. [protected] but Airtel added unwanted charges in bill amount which i have not requested. some bill i paid but when i checked that why my bill is coming to high then i found, unwanted amount added in the bill and sent many mail to send me report of last 6 month charges and recalculate the bill so i will pay the bill amount.but i have not received any update till now and stooped the services.

i have mentioned in the mail that i will not pay bill amount whenever i will not get the recalculated bill.

please let me know where is my fault.

and Yesterday Airtel stopped the calling service of my another no. [protected] due to this i was in trouble. i was on the way and unfortunately my car was stooped then i tried to calling some one but my [protected] outgoing was stopped. i faced too trouble due to this.

i paid all bill of [protected] no, even then stopped the outgoing.

I want to know why Airtel not providing the details which i requested, why added the unwanted charges in my [protected] bill amount and why stopped the outgoing suddenly on my no. [protected].

Thanks
Devendra Gupta

My Mobile number [protected] ported from Tata Docomo to Airtel.

when i approached Airtel Store they confirmed Initial offers for Ported customers as call from Airtel to Airtel will be charged 10 paise per minute and from Airtel to other network will be charged as 30 Paise per minute.

As my number should be ported out be 16.8.2016 because of mismatch in SIM card provided to me with their records Airtel activated my sim by 19.8.2016 only.

When i asked nodal team Miss.Ezhil confirmed me that since i suffered for 3 days without number she told she will check with store manager for providing me compensation but after that she didn't called me even. Today i called nodal team again Miss.Fathima answered that there will not be any compensation. But i said why Miss.Ezhil didnt called back and inform me she is simply saying IM EXTREMELY SORRY.

Now two of the Airtel teams has cheated me in two days

1. First from store they promised to provide Rate cutter for 90days from the date of activation that didnt happened.

2.For the Suffer without my number 16.8.2016 to 19.8.2016 Miss.Ezhil told that they can provide some compensation she didn't even called me back again

Why the Airtel people simply cheating people starting from Store to Nodal office always providing false information ??

At least can i get the correct answer now!!!

I have bought a Sim from an Airtel store from vijay nagar on 22 and august n I was assured that mysim will be activated within 48 hours, I waited whole day on 23rd for a guy who was supposed to come for address verification but no one turned up and today I received from an executive called ram Kumar that he country not locate my address and so he can cancel my request of new connection.. This is the lamest attitude and most irresponsible behavior that can ever be expected from a service provider ...especially when I stay in one of the key location s of new Delhi that is Delhi university hostel called meghdoot girls hostel...I hope my mail is given due consideration and my problem is resolved at the earliest .

I was using airtel mobile no [protected] and felt that airtel charging Excess amount then my usage and PORTED to reliance net work.

and i surprised with receipt of bill for Rs 2331.16 for 10 days and written complaint mails to Airtel . After continuous mails and followup they agreed
that they are wrongly charged and revised the bill amount to Rs 691.46.

And now airtel asking to pay Rs 691.46 without providing bill for Rs 691.46.

i am asking bill for getting reimbursement from my company.
yMy company wants bill because ma claim TDS for service Tax .
without bill i am not getting Reimbursement .

I am also feels without getting bill how i am suppose to pay bill

Please help me.

I am getting regulary mails and call from airtel which spoiling my valuable time and making me mental stress

I am attaching few mails for your references

Regards
Naresh
Mb [protected]

23/8/16
customer id [protected]
ph no. [protected]
rashid parvez
hav been using airtel since 1st of this month...
i was informed that my plan will be postpaid of rs666..and i ll get 1 gb data usage...i make aroung 5 to 6 short calls per day..and very less internet usage..
yesterday i got an sms stating my bill has exceeded d credit limit i.e 1000, and my bill is 1200...i hav been getting similar messages since 10 days now..and in every sms the amount changes..1st it was 1200 den after 2 days it was 1500..den it came down to 1100 and now its back to 1500...hws dis possible.. furthermore on visiting one of the airtel outlets regarding the DEACTIVATION of my sim 2day..i was informed i hav to pay 2500 for reactivation...am speechless at their behaviour...dats really silly...

I am gopi manjunath my no is [protected] i have requested a mobile portability online seeing the fake advertisement telling fastest network and open network on last month july and i got an call with the representative telling the plan which i am using with vodafone will be provided and he collected all id proof and information required and after two days after login the file he said the plan details which is more controversy to my current plan and i told to not port. After one month later i got call from airtel representative again and promised for same plan i am using in the vodafone will be given on airtel and collected the port no. Within 3 days without intimation vodafone is disconnected and while inserting the airtel sim there were no out going, incoming, sms and data, i called customer more than 30 times they say give time to resolve the issue for past 5 days. From past 5 days i stuck like anything no fund transfer, tickets, login all lacked due sms sent to my no is not received due to network issue. Kindly take action and provide me service or revert back to vodafone