Submit a Complaint
Claimed

Airtel Complaints & Reviews

www.airtel.in
2.1
Updated: Jan 15, 2026
Complaints 54733
Resolved
21975
Unresolved
32758
Good! Airtel values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Airtel step up their efforts to fully resolve all complaints 👍
Complaints
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Airtel

Airtel reviews & complaints page 151

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SAHANA SRIMAYEE
from Hāora, West Bengal
Dec 2, 2021
Report
Copy

SIM is not working after validity extend up to 1 yr. Now Airtel told that the Owner of the SIM has to be present . But the owner of the Sim has been passed away 4 yrs ago. His wife is using that No and that No is given in bank also as She is pensioner after death of her husband. Kindly resolve as she is belong to a village and didn’t know anything about ownership transfer and already she recharged 2500 for 1 yr
Airtel customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Nikita Nilesh pande
    from Pimpri, Maharashtra
    Dec 2, 2021
    Report
    Copy

    Address: Pune

    I did not receive my bill for Oct month, bill generated on 3rd nov, I have already paid the bill but I did not receive pdf format bill details.
    I required it urgently.

    Thanks,
    Nikita
    Airtel customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      rakesh43246
      from NEW DELHI, Delhi
      Dec 2, 2021
      Report
      Copy

      Address: MARUTI SUZUKI HO, 1, Nelson Mandela Marg, Vasant Kunj II, Vasant Kunj, New Delhi, Delhi 110070

      They promise to provide priority to customer complaints when you opt for Airtel black.

      i am very surprised, generally they were responding my mails in 3-4 days, now even after 11 reminders in one month, they are not bothered to reply my mails, attending complaint another part.

      even after payment of bills, they suspended my services for landline.

      i request company administration to look into the matter

      Airtel black id[protected].

      in my experience, airtel black is a trap since you may not change plan atleast for 6 months even there is deficiency in services at their end (Airtel)

      regards
      Airtel customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        KURAMPALLY MEESEVA
        from New Delhi, Delhi
        Dec 2, 2021
        Resolved
        Report
        Copy
        Resolved

        Address: KURAMPALLY KANAGAL NALGONDA

        My no is [protected] in Airtel last two weeks outgoing and incoming calls not received. i calling Airtel customer no but not connected
        Dec 3, 2021
        Complaint marked as Resolved 
        i send the mail and call to them but not responding air tel company
        Airtel customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          E
          Ekta Jain12
          from Ludhiāna, Punjab
          Dec 2, 2021
          Report
          Copy

          I have recharge by mobile of plan Rs 549. My money was deducted from my account but recharge got failed. My did'nt come back as it gets more than 12 hrs.
          Airtel customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            varungarg243
            from Hyderabad, Andhra Pradesh
            Dec 2, 2021
            Report
            Copy

            Address: Hyderabad

            I took a new Airtel Broadband(100mbps) connection on 20th Nov, and raised a complaint of slow browsing on 23rd Nov. Talked to customer care many times, some technician get assigned but never visits my house to check or resolve the issue.
            And this complain is still open with no resolution.
            +2 photos
            Airtel customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              D
              drband
              from Lucknow, Uttar Pradesh
              Dec 1, 2021
              Report
              Copy

              I shifted to a new city last month, and request to shift connection to my new address which they dragged for 15 days, I got frustrated with their delay (wfh reasons) and requested to close account and got a ACT connection instead. Airtel still owes me ~5k INR against the advanced deposit they took for 1 year connection. On my request support told, billing team will get in touch. No one has contacted me in last 30+ days. All IVRS support number require active account number to connect to support and refuse my deactivated broadband account number, so I cannot contact them over phone, emails are unanswered. This request serves as proof along with different emails that i tried contacting them but they were unreachable. In the next 30 days I will file a consumer complaint in court to get back my money.
              Airtel customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                L
                Lucifer King
                Dec 1, 2021
                Report
                Copy

                I came back from india 2days back to dubai. My airtel number is not getting network at all.. My number is[protected].. I have all the credit requirements and check all the settings from my end.. Please look into the matter and resolve asap
                Airtel customer support has been notified about the posted complaint.
                View replies
                Still no action is been taken its already 3days... Please look into the problem asap
                Reply
                Helpful
                1 other people found this review helpful
                1 found this helpful
                1 Comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  RAJAT SAJWAN
                  Dec 1, 2021
                  Report
                  Copy

                  Address: Bhalla farm No. 10, Shyampur, Rishikesh 249204

                  I tried to recharge my airtel number [protected].

                  The amount Rs.698 was deducted from my account. However the recharge failed.

                  The airtel has not refunded me as of today, 01/12/2021.

                  No option or facilities are given to report these kind of issue by the company.

                  It is very shameful that we can't connect to our service provider to report any issue.

                  The order ID is[protected].

                  Please help me to get my refund as soon as possible.
                  Rajat Sajwan
                  [protected]
                  +1 photos
                  Airtel customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    T
                    Timian Chandu
                    from Bengaluru, Karnataka
                    Dec 1, 2021
                    Report
                    Copy

                    Address: kondapi mdl prakasam district andhrapradesh

                    I lost my mobile, so i went to airtel store to get sim replacement . They charged me 150 rupees . i thought its too much so i asked him give me receipt, but he denied, and got into argument with me . That's very unethical
                    Airtel customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Aswin V
                      Nov 30, 2021
                      Report
                      Copy

                      I have been following up with airtel support team requesting for the thanks benefits eversince I got my connection and no resolution has been reached till date.

                      First I reached out to the salesperson who gave me the connection.
                      Then I reached out to installation people for assistance which did not help.
                      Then I went to the nearest Airtel store and they asked me to reach out to customer support.

                      No proper response has been received on this issue. I have followed whatever troubleshooting steps communicated to me by the support but nothing helped.

                      After multiple reminders this is the message I got from them last week:

                      I have registered your complaint and the reference number is[protected]. Let me assure you that the issue will be resolved within 02:38 PM on[protected].

                      But still the issue is open. Looks like they are not bothered to address this.
                      Airtel customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        soniya surase
                        Nov 30, 2021
                        Report
                        Copy

                        I paid my international roaming bill today and it was debited from my account twice. It is a huge amount and the plan is for an entire year so double the amount has gotten debited. Could this be refunded back?
                        Airtel customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          V
                          Vaishnavi Awsare
                          Nov 30, 2021
                          Report
                          Copy

                          Address: Decaan Gymkhana, pune
                          Website: I don't any website

                          Hi, it's my personal number.. Actually it has now in spam.. N my outgoing service is totally stop.. so please help me for to start outgoing service...
                          Airtel customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            R
                            Russi Rose
                            Nov 30, 2021
                            Report
                            Copy

                            Hi i have recharged my no. [protected] with rs 130. Through phone pay. And i have reference id also... Plz help me for the same
                            +1 photos
                            Airtel customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              sharathnasa
                              from Bengaluru, Karnataka
                              Nov 30, 2021
                              Report
                              Copy

                              Website: airtel.in/ir

                              Hi, International roaming is not working in USA. Recharged with 2499 pack. Only receiving messges. Outgoing and incoming calls are not working. Mobile no. [[protected]]. Please do the needful or activate the subscripion. Recharge done on 24th November 2021 for 2499. Recharge done on[[protected]]:Time, MRP:Rs2499, GST 18% payable by Company/Distributor/Retailer, T.
                              Airtel customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                Y
                                ypratik400
                                Nov 30, 2021
                                Report
                                Copy

                                I recharged my airtel mobile number [protected] on 25 November of 598 got 24 rupees discount coupon, so 574 rupees deducted from my account
                                Transection id[protected]
                                +2 photos
                                Airtel customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sameer_singh139
                                  from Lucknow, Uttar Pradesh
                                  Nov 29, 2021
                                  Report
                                  Copy

                                  Address: Bharti Airtel Limited, TCG, 7/7, Vibhuti Khand, Gomti Nagar, Lucknow- 226010

                                  Dear Sir, I wish to bring your notice that there is a Airtel Broadband junction box in front of my house. The junction box was installed without my knowledge. The installation of junction box is such that it is infront of house. Now the junction box is causing a lot inconvenience to me. The public are using the junction box as garbage dump yard. I cannot park my Four wheeler in front of house. It is requested to remove or shift the Airtel Broadband Junction Box at the earliest. Thanking You.
                                  Address E2/437 sector f jankipuram
                                  Lucknow
                                  Near akansha colony pocket B
                                  Airtel customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Syed Naimathulla
                                    Nov 29, 2021
                                    Report
                                    Copy

                                    My Mobile SIM card [protected] is not detecting in mobile tried with different mobiles same problems
                                    Airtel customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      C
                                      Chandrashekar Maniganahalli Arunachala
                                      Nov 29, 2021
                                      Report
                                      Copy

                                      Airtel floated a msg in their app saying u can do a recharge on 25th Nov, which will get activated after the current pack ends.. however when I did the recharge, it was activated immediately. So double prepaid plans working simultaneously thus causing us loss..
                                      Airtel customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        O
                                        otpkesu
                                        Nov 29, 2021
                                        Report
                                        Copy

                                        Address: Ottapalam, Kerala

                                        I had recharged through Net Banking of State Bank of
                                        India an amount of Rs. 599 on 08-Oct-2021 for the
                                        mobile number [protected]. The reference number is
                                        UHC0767176.

                                        The recharge was not successful and failed. But I have
                                        not yet received the refund of the amount till now.
                                        Kindly refund it at the earliest

                                        V Kesavan
                                        Ottapalam
                                        Kerala
                                        E-mail : [protected]@gmail.com
                                        Airtel customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Sms Link World
                                          3.1
                                          (22)
                                          Loop Mobile
                                          1.9
                                          (533)
                                          Virgin Mobile India
                                          4.1
                                          (104)