Airtel Complaints & Reviews

Hi sir,

I have been using this sim card-[protected] for more than 2 years. Now i am in abroad. I can not able to re-activate this card as the card is expired due to non usage or less balance. Normally, i use to recharge this sim card once in every two months. Please be requested to activate this card as soon as possible. Please note that when i call to this number its ringing but no one is attending the call.

Thanks & regards,
Navin
[protected]

Dear sir/madam,

This is to inform you that i have port my number from idea to airtel.. Number is [protected]
Today i got a call from mobile no. +91 [protected]... When i have asked the name of that lady who had called, she did not tell her name and saying we are not allowed to disclose the name... But i am calling from deactivation department from airtel.. Stating that my number will be deactivate due to non payment of bill.. This is very surprising that how bill comes immediate after port and although i have cleared the idea bill also.. This is confirmation from ms. Menu mobile number [protected]. Although the portability happened very late.. Also i have asked from ms. Menu if there is any bill pending from idea, she told me that the bill will raise from airtel if there is any pending amount.
This is very surprising that neither i have received the idea bill nor i have received a reminder call.. Today suddenly i got a call today morning from the above number. (+91 [protected]) saying that they will give me 2 hour time to clear the bill otherwise number will be blocked for three month and in future i will not be able to take a services.
The important is that my mobile number [protected] is active from delhi circle and that lady told me that my number is not from delhi.. So if you will clear the bill in another 2 hr your services will be barred..
1. Would like to know that if my bill is not clear then how my portability done.
2. As per called from airtel they have mentioned that my number is not from delhi circle.. Is that i have submitted the documents to the authorized person of airtel..
3. I have not received any call any reminder from the idea to clear the bill as i have clear the last bill and i the same has handover to airtel representative.

Would request you to kindly look in to the matter..

Waiting for your reply.
@ the same will be posting in social media.

I lost my sim 20 dys ago so i went to airtel store and got a duplicate sim.
My problem is that i can't send or receive message and no other ussd working except *123#, *123*10#.
Whenever i try to send message it reply with check operator services and whe i dial any ussd it gives ab error message
Error_message (538). Please try after some time.
No.- [protected]
Please help me

My dear airtel folks,

Hi,

I have recently moved (mnp) my number xxxxxxx711 from vodafone postpaid to airtel post paid.

(public domain so not mentioning my full number, you can get it from any of the complaints i raised or can reach my mail)

Porting was completed @ 2-aug-2016 00:00 am. i lost my vodafone signal as expected and replaced the new airtel sim and call 59059 for tele verification around 3:00 pm on 2-aug-2016.

They told me if will be done in an half an hour, but till now my number did not get activated.

When i try to call any number even 121 or 59050, its saying me your request under process.

I called your customer care from an alternative number and spoke with three people for more than an hour (it cost me my time and balance) and no one given me proper status. at final they concluded tele verification not done.

1. i am unable to call 59059 again. its saying request under perocess and not connecting to them.
2. tried to call [protected] from an alternative numer as suggested by your representative, they are saying the only way u can complete verification is by calling 59059.


Have escalated this issue, got two ticket numbers.
1. sr3669852
2. 70641289


Finally i need an information about when and how my number will get activated?
It's almost 1.5 days my number got disconnected. no one is able to provide this simple information to me.


And the best part is when i tried to write a mail to ap nodal level escalation it bounced back saying below. shame on you guys, even not maintaining the escalation procedure properly what trust users will have on you.

"appellate. [protected]@in. airtel.com
The recipient's mailbox is full and can't accept messages now. please try resending this message later, or contact the recipient directly.
The following organization rejected your message: cpunexchotzp15. airtel. itm.

Name of the city/district: ashok vihar, delhi
Nature of complaint: service disruption
Docket number:[protected]th july 2016),[protected]th july, 2016)

I'm getting no coverage since 27th july at my home address. your open network claims voice quality as "excellent" and data quality as "good" but the fact remains that i'm getting no coverage. earlier i was getting network but not sure what happened since 27th july it says no signal on all the mobile phones.
I have faced huge losses because of this issue on personal and professional front. i tried contacting on customer care and as per them they cannot do anything and the issue will take 3-6 months to get resolved.in this era, if any one says to bear with network problem for 3-6 months without network and keep paying the bills then i'm sure it is a fraud company with no professionalism and looting customers on the name of service when there is none. also the claims made on social media about open network are totally false as i have proof for the same.
I contacted via social media and till date no one has cared to contact me to let me know about the updates.
I contacted nodal office on 2nd aug-2016 and the response was same i. e. to wait for 3-6 months. i'm not sure you have any capable staff to handle customers or who has common sense before saying such things.

Also i fail to understand that why suddenly network went to nil without any changes or who made the changes to this particular network area.

I demand immediate action on this issue as a customer who is paying his bills and feeding incapable staff for having fun on my money. airtel cannot deny service to customer as a legal right unless it is a government directive or withdrawal of services.
If network is not restored on my home address then i will move to consumer court as i have enough proof of your false claims and false commitments.

As a formal process this is my communication and hence i have full rights to move to consumer court if services are not restored to my satisfaction as soon as possible.

Mails sent to appellate. [protected]@in. airtel.com failed as the recipient mailbox was full.

Thanks for nothing.

Respected airtel management
Ir, i got lot of wrong calls and missed calls to my airtel number please send me the incoming and outgoing calls list of my number for the last april 2016 to 02/august 2016 please send me the calls list of my number to my mail id as early as possible my prepaid account number is [protected]
My email id is: [protected]@gmail.Com
Thanking you sir
Your sincerely
V. Sahaya sebastin raja

Dear sir,

I been am ardent airtell customer, and been using airtel network on phone, 3g

Dongle, airtel dth, airtell wi-fi broadband.

I am facing problem from last 20 days regarding connectivity, as within 50 m in my

House i get 2g connectivity on my phone and on photon.

Previously my network connectivity was going absolutely fine but last 20-25 days

Internet connectivity on phone and photon has gone for a toss. I have even

Contacted your customer care thrice but they have not given me any solution.

And all my official work from home has come to halt because of connectivity issue.

Request you to pls intervene and solve my problem at the earliest.

I had given request to airtel kalkaji new delhi outlet on 22 june 2016 for post to pre. ms suman was the advisor, she had given me one pre paid sim (8991101sos06944s961u) that was corrupted that she told when i visited after one week. she replaced my sim[protected]u) but that sim does not have network.
Today i again visit the same outlet one these told me my no is active so again he replaced my sim[protected]u) and told wait for 5hrs but still my no is not activate.
Everyone given wrong commitment. i want my no should start otherwise i will take some legal action to kalkaji outlet.

My name is anurag is patel. my no. is [protected].
Sim order no. is 12667925
I buy this sim on 25 july from gurgaon location. today is 2 august 8 days has been passed out but the no. is not still start. even i don't get any address verification call even. how i think airtel postpaid is better than any other. i got a call from your executive no. will be start within 4-5 days what's the commitment provided by you people. did i cheated by any executive? the executive name is ajeet and store name is onepointone in udyog vihar phase-4 gurgaon. i already complain on ivr to your cce but result are same.

Biggest fake sim provider in india @airtel

I am unable to use the call barring feature. I tried contacting airtel customer care many times but as per them its a cellphone feature and suggested me to contact handset manufacturer's service centre for the same. I explained them by sharing the manual of my handset that its a service provider server but they don't agree. Please get the call barring service activated by airtel on my number and share the password with me. My number is [protected].

Few days back, i got an sms from airtel saying that "timeline for withdrawal of iptv services have been extended till 31st august 2016". Why is airtel removing iptv services? We are paying huge monthly rental and we are keeping airtel connection only for iptv. What is the reason for this abrupt withdrawal of this service? We want the existing services to continue or we will switch to some other vendor even from broadband.

Hi,

I am abhishek kaumar ([protected]) I have given request for sim portability Vodafone to airtel postpaid ([protected]), after doing all successfully verification, yesterday at 11:0 pm i get message from Vodafone and airtel that my number get successfully ported to air tel, kindly insert new sim and dial 59059
when i insert sim no network came with message 'No Service'.

number given for portability request number - [protected]

Kindly help me as it happens more than 7 days and more than 13 hours after sim port.
when i call airtel executive they told sir sim is activated from our end there is no problem, we don't know why you are facing this issue.

This is just shame on airtel service, first time wrong impression and rather than accepting mistakes executives giving me stupid type excuses.

Kindly help else roll back my number to old network, if you have no guts to provide service.

Thanks,
Abhishek Kumar
alternative number [protected]

My Airtel tv registered old mobile number [protected] is loss so please change my registered mobile number .my costumer id is [protected] and new number is [protected].
My Name is - Hari Bihari

Airtel has discontinued my iptv service from 31/07/16.
They are neither acknowleding our emails nor providing any service request no.
This is very frustrating and painful. If we call 121 which is customer care number, there we do not find any option to lodge our complaint. This we feel they have done it intentionally so that cusumer cannot approach them. Please take appropriate action.

I, am vivek singh nd my number is [protected] in which i have registered my airtel money acnt app. But just few days before i wrongly entered the mpin 3 tym. For which my accnt got blocked from last 25 days. i have tried several time customer care number but still they are unable to help me.if i contact to airtel customer care the suggest me that you can call on 400 but when i call this number their is no option to reset my account hence suggest me a solution or unblock ma account. As am unble to access the service. My email id is viveksingh.[protected]@yahoo.com Please notify me as soon as possible.I am very disappointing of this service .

Lost signals on my postpaid number for no apparent reason with callers receiving "incoming call facility not available on this number". Customer care gives explanation that no outstanding balance is pending on your account. On further inspection says that "on some mobile numbers, our services are pushed daily and due to some system error, it was not pushed on your number". That much for being a loyal customer for so many years. Issue still not resolved after multiple requests and 24 hrs. Relationship number : [protected]

Respected sir,

I am not receiving incoming calls since 6th of june, 2016 and
I am not able to send or receive text messages from my mobile number [protected].
My alternate number is [protected].
I have talked to 121 so many times :

- complaint no. 69710808 dated 7 th june, 2016

- complaint no. 69792153 dated 11 th june, 2016

- complaint no. 69982733 dated 23 rd june, 2016

I have also sent so may complaints to respected nodal officer. I have sent so many complaints to appellate delhi.

Is there any higher authority where i can register my grievance?

Can somebody provide me email address and contact numbers of higher aurhorities?

Do i need to talk to shri bharti mittal ji.

I still believe that airtel is a professional company and a big brand in telecommunication business. But what kind of service are you giving to your customers, i fail to understand.

Every second day some body calls me and say my problem will be rectified within next 48-72 hours. Every time after lapse of that period, i have to complain again.

I want to inform you that i am tired of complaining every now and then.

If you have a solution, please provide it,
But if you donot have a solution, please deny me straightforward.

Please send me a mail and say, i will never receive incoming calls,
I will never receive or able to send text messages. After that, i will never disturb you. But i need a final reply from you.

Thanking you very very much

Please reply

Rajneesh gogna
[protected]
My alternate number [protected]

Ps : please inform me that you cannot do it. I will be satisfied.

Airtel blames to customers like at-airnf services. Like unauthorized quiz competations and dedect money every day common charge 5 rupees for continueing service. And every question send answer message 1.50 paise for message. How india government give the permission like to airtel companies. Its totally fraud. Even single day with in 5 minutes i am lossed 25.00 rupees. Take against action on airtel company take againt action on airtel companies. Plz banned like this services all over india.

Dear sir,

My no. Is [protected], earlier it was vodaphone sim but through number portablity service i have been applied for postpaid airtel corporate sim before 15 days in your office of shoprix mall sec 61 noida, i am working as a manager in oriental bank of commerce.In sec-66 noida. For verification no body came in my office and my home. After revised complaint through airtel office no body came for verification. I am a govt employee even i am facing such problem. Its very shameful. From 15 days my no. Is closed, i am fed up with your service. Even your employee of airtel office dont know whom to contact. I will get the sim of other company also but you will loose your customer day by day. Solve my problem on urgent basis. My alternate no. [protected] hope so i will get the response of my problem.

The worst customer service from airtel i ever had. I have applied for airtel postpaid & and broadband connection, while collecting documents & money executive & customer support has promised me that these will be activated in 1 day and the broadband will be installed in 24 hrs. But even after 4 days my postpaid connection and broadband is not registered or activated and for broadband connection if i contact the respective executive for installation he just keep on saying since 2 days that, with in 30mins or 60mins i'll come and install.
For postpaid i spoke to lakshmi (+[protected]
For broadband installation +[protected] i don't know the name.