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Updated: Feb 27, 2026
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Airtel reviews & complaints page 152

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R
Ravi Bopparaju
Dec 4, 2021
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Its not unusual for people to pay bills a little late.
And every time we make a call AirTel Sounds a Warning about Pending dues slowly and it takes a FULL MINUTE.

Most of the time, when we are trying to call someone in an Emergency, these interludes are Atrocious.

People are expected to pay before the final deadlines anyway, and AIRTEL Does impose a 100 rupee penalty anyway.

Why this very annoying announcements

Another pesky thing about Customer care calling. ITs such a disaster I had to listen to the Total Amount Due announcements a Dozen times before reaching out to a Executive.
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    K
    KLNarendra
    from Srikakulam, Andhra Pradesh
    Dec 4, 2021
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    Sim error NOT REGISTERED ON NETWORK

    Address: Srikakulam

    I am having an existing postpaid mobile [protected] which has been upgraded to AIRTEL BALCK from PLATINUM on 19.11.2021. I added 2 of my family members mobile numbers (1. [protected], 2. [protected]) as add on numbers in my 999 postpaid family plan. Since after adding [protected] stopped working. It started showing as "SIM REGISTRATION FAILED". I spoke to my dedicated support team and was suggested for Sim Swap from the nearby Airtel store. I...
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    S
    shushma sai
    Dec 4, 2021
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    They cannot change the base pack until 6 months as it some plan.I told i can pay more to change but they cant change .No where in airtel thanks app its not written that plan cannot be changed.why it is only told when we want to change while we call customer care
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      S
      subratkumarmohanty
      Dec 4, 2021
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      My airtel phone number alloted to another person without my permission,
      the sim number important because gmail and facebook opened from that number . then it can be accessed by another hand... now

      can i have any chance to get back my sim number ?
      Airtel customer support has been notified about the posted complaint.
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        P
        pranabandhu mahapatra
        from Pune, Maharashtra
        Dec 3, 2021
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        There is validity of prepaid mobile but service deactivated.What todo
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          U
          [email protected]
          from Gola Gokarannath, Uttar Pradesh
          Dec 3, 2021
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          My number dedupe failed problem

          Address: Sansarpur

          My number [protected]dedupe faild...
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          S
          Senthil Mudaliar
          Dec 3, 2021
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          Address: Shop No. 2, Prayosha Complex, Rambagh, Maninagar, Ahmedabad, Gujarat 380008

          Dear Sir,

          I had already paid the balance bill amount of rupees 94.36 on[protected] in net banking (Transaction Reference Number is[protected].

          Maninagar area Airtel store staff insulted me and He forcibly took money Rs.95 from me on[protected].

          I did not refund already paid money.

          That person must forcefully apologize to me.

          I want my money Rs.95/- back
          Airtel customer support has been notified about the posted complaint.
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            R
            rizcode
            from Rampurhat, West Bengal
            Dec 3, 2021
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            You are not dialing a valid number

            Address: VILL+P.O - AYAS,P.S - RAMPRUHAT

            When I dial the first time every day it always says "you are not dialing a valid number" when I dial multiple times then it's solved and then I can call from my sim. could you please help me if this problem...
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            A
            Aniruddha Dhakad
            Dec 3, 2021
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            Hii airtel, i applied for broadband connection shifting from 1 city to another they said will happen in 3days but after 8 days there is no resolution to my request.
            I already paid my bills but I am not able to use services. And there is no customer care no for non airtel user how a person can contact them.
            Thirdly I try to book new connection then they are saying that will install connection in 1hr in your are but there 4500rs charges for that tell me if I already paid my bills and you have availability in my area then why this silly things that purchase new connection what will I do with old connection ?
            Airtel customer support has been notified about the posted complaint.
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              T
              Tabish.Ansari
              Dec 3, 2021
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              Hello,

              My Airtel prepaid SIM got corrupted and can't register on network. Spoke with 121 and found that number is still in service/active.

              My father already visited the Airtel store but replacement SIM can't be provided to him.

              I have moved to Canada recently and won't be visiting India any sooner, how can I get a new working SIM ? Any other solution ?

              Thanks,
              Tabish
              Airtel customer support has been notified about the posted complaint.
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                R
                rcs4024
                Dec 2, 2021
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                Resolved

                Prepaid Mobile App Failed Transaction

                I have made recharge of Rs.598.00 through Union Bank Of India debit card on 18.112021 at 16.59 hrs. I got SMS from AIRTEL that your recharge is under progress and wait for 2 hrs.

                After 2 hours, Airtel customer care AA-AIRINF sent sms as transaction failed. Contact your Bank.

                Checked with my Bank next day, they have told no message or refund effected from Airtel Bank. Even after 14 days AIRTEL people not refunded...
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                H
                Harish Sundar
                from Mumbai, Maharashtra
                Dec 2, 2021
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                Address: Newno 25, old no 10, Thachi Arunachalam Street, Mylapore, Chennai 600004

                Hi Sir,
                Airtel Blue box is installed in middle of out compound wall, currently we have to demolish the wall, this blue box was installed in middle of my compound. Please remove the box or move it to the end of the compound wall .
                Please confirm the receipt of this complaint by email or a call to advise when the box will be removed

                Thank You,
                Harish M S
                Airtel customer support has been notified about the posted complaint.
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                  G
                  guptaabhishekk05
                  from Delhi, Delhi
                  Dec 2, 2021
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                  I lost my phone few days back and obviously the inserted Airtel SIM with that.
                  Visited Airtel Store in Prayagraj (Sulem Sarai & Civil Lines) and the support executives submitted SIM swap request multiple times (using Aadhar, PAN, DL) but everytime Airtel rejected this request stating the reason "Live photo does not match with live photo". Now no one has any clue what's the issue and resolution here.
                  They are asking me to visit Bangalore where the SIM was first issued.
                  This is really absurd that there is no communication between two circles (UP & Karnataka) of the same company who happens to work in communication domain only...PATHETIC!!!
                  This mobile number has been in use with me for over 6 years and it is the only number I have. All my bank account, aadhar etc are linked to this number.
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    SAHANA SRIMAYEE
                    from Hāora, West Bengal
                    Dec 2, 2021
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                    SIM is not working after validity extend up to 1 yr. Now Airtel told that the Owner of the SIM has to be present . But the owner of the Sim has been passed away 4 yrs ago. His wife is using that No and that No is given in bank also as She is pensioner after death of her husband. Kindly resolve as she is belong to a village and didn’t know anything about ownership transfer and already she recharged 2500 for 1 yr
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                      N
                      Nikita Nilesh pande
                      from Pimpri, Maharashtra
                      Dec 2, 2021
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                      Address: Pune

                      I did not receive my bill for Oct month, bill generated on 3rd nov, I have already paid the bill but I did not receive pdf format bill details.
                      I required it urgently.

                      Thanks,
                      Nikita
                      Airtel customer support has been notified about the posted complaint.
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                        R
                        rakesh43246
                        from NEW DELHI, Delhi
                        Dec 2, 2021
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                        Address: MARUTI SUZUKI HO, 1, Nelson Mandela Marg, Vasant Kunj II, Vasant Kunj, New Delhi, Delhi 110070

                        They promise to provide priority to customer complaints when you opt for Airtel black.

                        i am very surprised, generally they were responding my mails in 3-4 days, now even after 11 reminders in one month, they are not bothered to reply my mails, attending complaint another part.

                        even after payment of bills, they suspended my services for landline.

                        i request company administration to look into the matter

                        Airtel black id[protected].

                        in my experience, airtel black is a trap since you may not change plan atleast for 6 months even there is deficiency in services at their end (Airtel)

                        regards
                        Airtel customer support has been notified about the posted complaint.
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                          K
                          KURAMPALLY MEESEVA
                          from New Delhi, Delhi
                          Dec 2, 2021
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                          Resolved

                          Address: KURAMPALLY KANAGAL NALGONDA

                          My no is [protected] in Airtel last two weeks outgoing and incoming calls not received. i calling Airtel customer no but not connected
                          Dec 3, 2021
                          Complaint marked as Resolved 
                          i send the mail and call to them but not responding air tel company
                          Airtel customer support has been notified about the posted complaint.
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                            E
                            Ekta Jain12
                            from Ludhiāna, Punjab
                            Dec 2, 2021
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                            I have recharge by mobile of plan Rs 549. My money was deducted from my account but recharge got failed. My did'nt come back as it gets more than 12 hrs.
                            Airtel customer support has been notified about the posted complaint.
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                              V
                              varungarg243
                              from Hyderabad, Andhra Pradesh
                              Dec 2, 2021
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                              Address: Hyderabad

                              I took a new Airtel Broadband(100mbps) connection on 20th Nov, and raised a complaint of slow browsing on 23rd Nov. Talked to customer care many times, some technician get assigned but never visits my house to check or resolve the issue.
                              And this complain is still open with no resolution.
                              Airtel customer support has been notified about the posted complaint.
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                                D
                                drband
                                from Lucknow, Uttar Pradesh
                                Dec 1, 2021
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                                I shifted to a new city last month, and request to shift connection to my new address which they dragged for 15 days, I got frustrated with their delay (wfh reasons) and requested to close account and got a ACT connection instead. Airtel still owes me ~5k INR against the advanced deposit they took for 1 year connection. On my request support told, billing team will get in touch. No one has contacted me in last 30+ days. All IVRS support number require active account number to connect to support and refuse my deactivated broadband account number, so I cannot contact them over phone, emails are unanswered. This request serves as proof along with different emails that i tried contacting them but they were unreachable. In the next 30 days I will file a consumer complaint in court to get back my money.
                                Airtel customer support has been notified about the posted complaint.
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