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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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Airtel reviews & complaints page 152

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O
oritrabanerjee
from Kolkata, West Bengal
Nov 20, 2021
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Xstream Fiber

My xstream fiber connection is not working for the past 6 days. Ive tried reaching out to Airtel by all possible means ( email, nodal officer, phone, social media ) . Nobody responded and nothing has been done to resolve the issue. Everytime i call customer care im told that the issue will be resolved in a day but nothing is done. I keep raising service requests but they are closed without resolution.
Below are the SRs closed:
[protected]br...
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Renjuthomas
Nov 20, 2021
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I've been using my Airtel number for the last two years. I took it personally by visiting an Airtel store in Hyderabad, Telangana circle. I submitted all required documents, id proof with etc. It was taken as a postpaid connection, after two months o[censored]sage I converted it into prepaid at the store itself. It was verified and I could use it.

Now after two years, I'm getting message that my documents are invalid and SIM has been blocked or not provisioned.

I visited a nearby Airtel store, but they say they are unable to find any details and I need to visit the store from where I first took the SIM. I left Hyderabad 2 years ago and for this I am unable go to Hyderabad. It's very disappointing to have this experience.
Airtel customer support has been notified about the posted complaint.
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    A
    AshleyLeo
    from Bengaluru, Karnataka
    Nov 20, 2021
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    Address: Ahad Excellencia
    Website: Airtel Broadband

    I have registered a complain with Airtel but the tech (Jagdeesh) assigned to me always makes me do the troubleshooting steps via phone, when I ask him to come down he always gives me his convenient time, and from last 45 days my internet is working absolutely bogus.
    Complaint number:[protected]

    Ashley
    [protected]
    [protected]@gmail.com
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      J
      Jayjk
      Nov 19, 2021
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      Hi,

      I've been using my Airtel number for the last few years in UAE. Mostly I use it for my banking message purposes when I'm here and whenever I visit India, I used to enable it to use it during my trip.

      The SIM what I own was working fine for incoming messages and calls until the beginning of this year. And, it stopped working and I'm worried as I'd need it to be working on my upcoming India trip for various purposes starting from Airport (e.g. Arogya sethu, taxi booking etc.).

      Can you please enable it as I have already tested with iPhone and few varieties of Android and no luck so far?

      Please communicate to my email ID as soon as it's enabled. It's really stressful that we do not have any easily available customer support from UAE and no replies to emails as well. I'll have to change my SIM to another service provider if it continues.

      Thanks,
      Jay
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        1
        10zin
        Nov 19, 2021
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        Re: the Wrong recharge reversal

        Website: Airtel

        Date of incident: 19th November 2021
        Wrong mobile number: [protected]
        Amount of recharge: 98
        Transaction details: [protected]
        Ref: IGAMLLQRW2
        Correct mobile number: [protected]
        Sent wrong reversal sms to 51619 but error message is coming ‘No such keyword found’ - image of sms sent attached below....
        +2 photos
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        D
        Dhruv Rupda
        Nov 19, 2021
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        Address: 07,DarbarGadha Seri Main Bajar, Bagasara

        Not Working Right Specare
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          V
          velox krishna
          from Chennai, Tamil Nadu
          Nov 19, 2021
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          Address: chennai

          Whenever i try through the airtel app is says there is no issue found but i am unable to use internet .
          On 16/11/2021 i raised a complaint with airtel through customer care and they said there is an outrage in my location and will be resolved in 4 hrs on the same day but no use
          After regular follow up nothing worked a engineer called from egmore chennai and he said by mistake it was assigned to him and he closed the complaint without my consent. After which i had also mailed to airtel customer care E Mail ids for which they never bother to reply .
          Today on 19/11/2021 again i called to customer care they still say there is an outrage in my location and they will assign an engineer .

          Very shamed of airtel as for billing related mails they send so much mails and communications but when it comes for service they never bother.
          Airtel landline no :[protected]
          Complaint No : [protected]
          Airtel customer support has been notified about the posted complaint.
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            I
            iSquared
            Nov 19, 2021
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            I need voicemail for my number. How can I get that? Thanks.
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              D
              Durga Ananth
              Nov 18, 2021
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              Almost everyday ₹5 is deducted from my main balance for no reason. I had around₹70 and now about to hit ₹0. I tried to contact customer care. But no use and cannot talk to any one. It keeps redirecting. Help me out to get a refund, and an explanation.
              +1 photos
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                B
                Badrish T
                Nov 18, 2021
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                Sim bearing number [protected] suddenly stopped working
                i m outside of india (DR Congo) and its stopped suddenly i am not able to get the otp, resulting facing a huge problem
                there was not intimation for it
                Airtel customer support has been notified about the posted complaint.
                they are still not reverting.
                I tried to chat with them on Facebook messenger, they are chatting in bits and pieces, they even don't care what the customer is facing. at least they should tell that they cant resolve
                anybody can help, where can I complaint against them
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                  N
                  Nawal@123
                  Nov 18, 2021
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                  How can airtel accept a recharge on different operater (Vodafone) and give confirmation massage?
                  My mobile number [protected] is belongs to vodafone operator, today i
                  Recharged my number using icici bank NetBanking in hurry i wrongly selected
                  Airtel operetor instead of vodafone, after the recharge get pending i
                  Was pretty sure that the recharge will be failed and amount will be
                  Reversed to my original payment mode, but surprisingly after an houre
                  Recharge showing successful and confirmation message from ICICI Bank transaction I'd[protected], now when i call vodafone
                  Customer care they are telling me there is no recharge done on the
                  Same and contact to airtel, now when i contacted on airtel with txn
                  Number they can't fetch the vodafone number details and inform me to
                  Contact vodafone,
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    Sujith Adoor
                    from Chennai, Tamil Nadu
                    Nov 18, 2021
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                    Address: 2nd street lotus colony nandanam chennai 600035

                    Dear Sir,

                    I am using airtel post paid connection 15 nos and now a days we are facing network issues in my office location, always calls disconnecting, call breaking etc etc. we are complained to customer service regarding the same but not take action, after that i tried to send mail to customer care and appellate also but same like that they are also not responding my complaint . now i want a solution regarding that because i am using all the 15 nos connection for our business purpose and now i facing challenges in business because of this airtel connection, kindly check and advice as, so that we can migrate all the connections to vodafone also, i have checked the other networks in same place and all the other connections are working properly and very clearly . only facing issues from airtel network . need to close the issue immediately my contact no
                    Airtel customer support has been notified about the posted complaint.
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                      P
                      Pratik J Chheda
                      Nov 18, 2021
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                      Hi,
                      My airtel sim is not working in Ras Al Khaimah (UAE). I have even done a recharge of Rs. 799/- international roaming but still no network is showing. It's showing network is not registered.
                      All my India accounts - Bank, social media & stuff is linked to it.
                      Please fix this issue or get back to me on my email: pratik.j.[protected]@gmail.com on how to solve this. It's essential for me to get the number working. Number: [protected]. Expecting a quick action

                      Thank you
                      Pratik J Chheda
                      +[protected]
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                        R
                        rammilannath tiwari
                        from Jamshedpur, Jharkhand
                        Nov 18, 2021
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                        I recharge my airtel number [protected] on 11 nov 2021 at19
                        ;17:15pmfor rs.298 havingtransaction idinb/[protected]/paytm mobile solutionspvt.But steel recharge not updated in my mobile.Pls do the needfull.
                        Thanks®ards.
                        R m n tiwari.
                        Airtel customer support has been notified about the posted complaint.
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                          S
                          Sandippal677
                          Nov 18, 2021
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                          I am working in Dubai. I visit India once in a year. I have been using one Airtel sim. But suddenly my Airtel sim is not connecting to any network in Dubai. All the time it showing "Emergency call". The same thing happened before also and I changed my Sim when I visited India last month. It was working fine till yesterday. But now it's not working at all. I will visit India next year and all my account is linked with this Airtel no. How am I suppose to work with all those accounts. Please solve this issue.
                          Airtel customer support has been notified about the posted complaint.
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                            A
                            ashwinmakan123
                            Nov 17, 2021
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                            I recently bought an iPhone and my FaceTime and iMessage services are not activating with my phone number, yet it’s working fine with my Apple ID.

                            I tried calling apple support to look into it, but all the settings were fine with the phone, so it’s definitely a technical snag at the carriers end.

                            They said that an amount should’ve been deducted from my account to activate the service, but no amount has been deducted from my account yet.

                            Please resolve this issue asap.
                            Airtel customer support has been notified about the posted complaint.
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                              S
                              Sarala sri
                              from Chennai, Tamil Nadu
                              Nov 17, 2021
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                              Address: No.6b/1, Karneeswarar Koil Street, Mahalakshmi flats, Saidapet

                              With my knowledge 2 junction boxes are fixed in my kitchen wall .I informed many times to the supervisors to remove the box, but still now it was done so kindly remove the box.
                              Thank u sir / madam.
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                                S
                                Slow Low
                                Nov 17, 2021
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                                I have recharged my number twice with rs249..
                                One payment through airtel payment bank and other through phone pe...
                                So please refund my money. Thank you
                                +3 photos
                                Airtel customer support has been notified about the posted complaint.
                                Nov 17, 2021
                                Updated by Slow Low
                                Recharge done twice

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                                  S
                                  santoshbt
                                  Nov 16, 2021
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                                  Address: India

                                  I am currently working in UK and I have been a proud customer of Airtel for more than a decade. Recently, my airtel sim stopped working and I had no other way to receive OTP or any messages. I contacted airtel customer service, they have no solution for this. Only we need to personally go and submit the request. This is not a viable solution for someone who is residing outside the country. At least they should arrange alternative solutions like we can appoint someone else to fetch the sim or online verification etc.

                                  Also in this COVID situations, people feel safe giving verifications online compare to physical.

                                  Thank you
                                  Santosh T
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                                    M
                                    M. Jagadeesh Kumar
                                    from Hyderabad, Telangana
                                    Nov 16, 2021
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                                    Address: Hyderabad , A.S RAO NAGAR ,Near Sharadha theatre, Rukminipuri colony Sita Rama residencyi

                                    Hai this is Jagadeesh. The problem is the wire is damaged and due to that the link to the modem drops frequently. so please send a technician to fix the problem as soon as possible
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