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Airtel Complaints & Reviews

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Updated: Jan 15, 2026
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Airtel reviews & complaints page 153

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A
Afax
Nov 25, 2021
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I was charged a late fee on broadband services which is prepaid. This is illegal and when I failed to pay on time, all Airtel should have done is cut the services. Somebody or authority sue the company.
Airtel customer support has been notified about the posted complaint.
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    A
    Abhi196
    from Mumbai, Maharashtra
    Nov 25, 2021
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    Address: B 401 queens castle queens park miraroad 40107

    Sir,
    My name is Abhishek Ghumare. I lost my Airtel Moble number of 22nd August. I was using this number for about 10 years. When I had purchased this SIM card I has given my document to the retailer. Now, customer care is saying that it is not of my name. It is on the the name of kashiram kewat.
    They are not blocking this SIM card. I have contacted retailer for this concern. They are saying that, It might be a mistake of the Distributer, it is a fault of Distributer. I know one thing that I had given my documents when I had purchased that SIM card, That Airtel number is very important for me because I was using that number for more than 10 years.

    Details of the Airtel Sim was
    number- [protected]
    alternate number is- [protected]

    Requesting to arrange my number back as it is very important to me.
    Airtel customer support has been notified about the posted complaint.
    Nov 27, 2021
    Updated by Abhi196
    I visited airtel customer care gallery at miraroad thane 401107.
    Staff behaved very rudely and informed it was my fault.( video recording of the same there).

    Requesting resolution of this matter as this is getting very frustrating for me.
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      D
      Devendra 321
      Nov 25, 2021
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      Website: Airtel app

      I did a recharge of 2498 on my airtel no through airtel app and make payment through card and the amount got deducted but somehow (possibly internet or airtel app issue) transaction got failed.

      After that I do not get any message regarding failed transaction and neither got refunded.

      I am from UP West.
      Airtel customer support has been notified about the posted complaint.
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        A
        agigeorge4u
        Nov 25, 2021
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        My initial 379 plan was about to expire in 7 days (2nd December) from this date and airtel was sending prompts to recharge by 26th November as they were planning a increase in the recharge amounts. Hence I recharged for 399 (56 days validity) expecting the plan to be activated after the current plan validity and also I had a data balance also of 119.

        But I am very unhappy by the way airtel has activated the new plan from today itself thereby reducing my expectation of data availability by 7 days. Please do not cheat like this. It is a shame that the government is not taking any measure to stop such cheating of the citizens by these providers and they are taking huge profit from us.

        I need some resolution for this. And the customer people know how to talk crookedly and convince people.
        Airtel customer support has been notified about the posted complaint.
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          R
          RaviParam
          from Agra, Uttar Pradesh
          Nov 25, 2021
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          Recharge has been done two times on my same number 9540839009

          Hi Team,

          Please find that recharge has been done twice in my Airtel number by mistake,
          one is done by credit card of 219 rs,
          other one is done by "Airtel thanks" app of 199 rs.

          It is requested that you please suggest or reverse amount of one of them.

          Mobile No. [protected]

          Thanks,
          Ravi Kumar...
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          R
          rupam90
          from New Delhi, Delhi
          Nov 25, 2021
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          Since the time I ported to Airtel, my life has been hell. There is a cross connection of my number with some other mobile number and I keep wrong calls every half and hour. Even the airtel payments bank shows the other person's name. I called both airtel customer care at 121 and airtel payments bank at 400, but all my efforts went in vain. 121 told me there is no cross connection and just keep ignoring the wrong calls. 400 told me to email me the whole story and when I asked the executive to connect to senior, they promptly said all the seniors are busy. I am very disappointed and this forum is my last resort. Their customer care service is the worst and rude of all.
          Airtel customer support has been notified about the posted complaint.
          Nov 25, 2021
          Updated by rupam90
          The correct phone number is [protected]
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            R
            RaviParam
            from Agra, Uttar Pradesh
            Nov 25, 2021
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            Hi Team,

            Please find that recharge has been done twice in my Airtel number by mistake,
            one is done by credit card, other one is by "Airtel thanks" app.

            It is requested that you please suggest or reverse amount of one of them.

            Mobile No. [protected]
            Recharge done two times- 199 rs

            Thanks,
            Ravi Parmar
            Mob-[protected]
            Airtel customer support has been notified about the posted complaint.
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              S
              Saraswathy06
              Nov 25, 2021
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              I accidentally recharged a no. Instead of my no. i was using google pay, Some websites in internet suggested to use WRR service to send text to Send SMS to 51619 with WRR (wrong number) transaction ID) amount (right number). The text services says that
              “you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
              The no. I recharged was: [[protected]]
              Right no: [[protected]]
              Transaction id:[[protected]]
              Amount: ₹598
              Date: 24.11.2021
              Airtel customer support has been notified about the posted complaint.
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                P
                Push22
                Nov 25, 2021
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                I have recharged my airtel number of Rs 79, by the airtel website, through the upi payment method, the money is debited, but the recharge has not been done yet.
                Airtel customer support has been notified about the posted complaint.
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                  A
                  Arunvijay123
                  from Trivandrum, Kerala
                  Nov 25, 2021
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                  Resolved

                  Website: Airtel

                  I have done a recharge yesterday (24/11/2021) for 1498 rupees. I got a message that your recharge is failed but to no avail my money deducted from Amazon wallet is not refunded until now.

                  I have contacted both Amazon and Airtel. Amazon has provided me with a confirmation mail of approval of transaction and Got a message from Airtel that it is failed.

                  Where's My money?

                  I have registered complaints regarding the same with both.

                  This is the second time this has happened to me, it happened during the pandemic too on a recharge of 149 rupees.

                  Airtel is also looting us all
                  I think it's time we go to consumer court and challenge their dirty practice.

                  Don't forget Consumer is the king.

                  Those who are ready to file complaint against Airtel in court please send me a mail
                  [protected]@gmail.com.

                  Thank you.
                  +1 photos
                  Nov 26, 2021
                  Complaint marked as Resolved 
                  Refunded when I made calls and threatened to have a collective action of those lost money through the legal route. Any way I hope they learn. Thank you🙏
                  Airtel customer support has been notified about the posted complaint.
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                    H
                    Harshit2470
                    from vidisha, Madhya Pradesh
                    Nov 24, 2021
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                    Address: durga nagar vidisha

                    My airtel no. [protected] porting code nhi aa rha ... airtel network se pareshan hu plzzz help
                    Airtel customer support has been notified about the posted complaint.
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                      C
                      chakri sarvani
                      from Hyderabad, Telangana
                      Nov 24, 2021
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                      Airtel company presented that the prices are going to increase after November 26, so they revealed new recharge pack of 2498 with 365 days validity which will be activated after the completion of present pack validity. So I recharged with 2498, but my present pack was still 22days validity left. After recharge, 2498 got activated so I called customer care after waiting for 15-20minutes, they said that this pack will not be applicable for my number as my previous pack data was less. But this is all waste of our money and time. Any objections should be mentioned clearly. They told that it can be refunded back but can't extend the validity. It's all Airtel company words that validity can be extended. Now they are denying it
                      Airtel customer support has been notified about the posted complaint.
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                        A
                        akash ambhore
                        Nov 24, 2021
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                        Address: OM NAGAR AKOLA BY PASS ROAD

                        I am using airtel international roaming since last 18 months, i am facing network issue from last 4 days not able to make call receive call receive msg as well, I am in Dubai and i am not having any other number than this my contact number is [protected].
                        even i am not able to do a call to costumer care so i am sending a daily email to them but there is no respond from there end.
                        i am in huge trouble as all my bank accounts are linked to this number and its not working i am not able to make call to my family as well.
                        daily i am doing the email as i am having internet access on my laptop.
                        kindly help me i am in huge trouble.
                        Airtel customer support has been notified about the posted complaint.
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                          I
                          Isha Smriti
                          Nov 24, 2021
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                          I initiated a recharge for rupees 2498, using 10 rupees from my Airtel wallet and the rest from my bank account. The amount got deducted and is showing as a statement in the bank passbook too, but the recharge and transaction details for the same is not on Airtel app. Neither has any text message arrived about either the success or the failure of this very transaction. I'd really appreciate if you can help me get my amount refunded as it's a big sum of money.
                          +1 photos
                          Airtel customer support has been notified about the posted complaint.
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                            A
                            Abhishek_2930
                            Nov 24, 2021
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                            My sim [protected] got blocked today(24/11/2021) as I am unable to make
                            calls or messages without any notification .on my sim i have recharge of 379 for 3 months of which 2 months still left..please try to resolve my issue asap...
                            Airtel customer support has been notified about the posted complaint.
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                              N
                              Nandakumar Srivatsa
                              from Mysore, Karnataka
                              Nov 24, 2021
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                              Website: www.airtel.in

                              I ported from BSNL into Airtel on 9 October 2021. The prepaid SIM Airtel provided at the time of porting has still not been activated. I have consequently been without a phone connection for over 40 days. The less said about this derisory state of affairs the better. I am using this forum as a last resort, seeing as Airtel have failed to resolve the matter for a long time, now.
                              Airtel customer support has been notified about the posted complaint.
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                                N
                                NorthWind
                                Nov 23, 2021
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                                Address: Roing, Arunachal Pradesh, Northeast India

                                Unavailable to connect internet in my laptop through wifi hotspot from mobile phone having airtel network.
                                why?

                                solve it as soon as possible dear Airtel network.
                                Airtel customer support has been notified about the posted complaint.
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                                  G
                                  Gautam Babita
                                  from Thanesar, Haryana
                                  Nov 23, 2021
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                                  Company is continuously increasing the price of plan like Rs 49 plan is discontinued now Rs 79 plan is increased to Rs99 but there is still so many issues related to network. I'm very disappointed with all this. These are extremely expensive for many of the middle class persons and as they are limited for 22 or 28 days that means we have to recharge the number for every month and if the talktime is not used then it's wasted. Which makes it more uncomfortable and expensive. So stop increasing price and start increasing validity and quality of the product otherwise I've no choice rather than porting the number or discontinue the use of your network.
                                  Airtel customer support has been notified about the posted complaint.
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                                    R
                                    RupsaB
                                    Nov 23, 2021
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                                    Address: Airtel

                                    I have recharged twice Airtel number for Rs. 219 on 18th Oct 2021 and received an SMS saying that the transaction was unsuccessful and if amount is deducted, it will be refunded within 7-10 days, and an order ID for future reference. Bank transaction was also completed successfully but the mobile number is not recharged.

                                    Till now I got no message regarding the recharge, although the amount has been debited from my bank account.

                                    As per email communication with bank, they require a confirmation from Airtel that they had not received that amount twice on 18th Oct. I have tried reaching out to the Airtel customer care through email and call. But no update.

                                    Please help me to get my refund.
                                    Airtel customer support has been notified about the posted complaint.
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                                      D
                                      dr.faustus
                                      from Thakurnagar, West Bengal
                                      Nov 23, 2021
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                                      Not getting Incoming calls

                                      Recently I port out my number from Jio to Airtel Kolkata. After activation of my sim and recharge properly, My incoming call service is stopped. When someone trying to call me they are getting network busy all the time, everywhere. They are giving me 10 days resolution while I am already missing official calls. Kindly look into this matter....
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