Airtel Complaints & Reviews

Hi,
Airtel Broadband is not working since November 11nth, 2021. It has been 12 days since the internet is down. Daily new engineers are coming in, and no proper response or reply after seeing the issue, even the ticket is open. Attached screenshot

Raised concern with nodal officers, they promised to get back in 48 hours which has not happened yet, attached screenshot

12 days, my work has been severely affected due to this.

Trying to reach customer care number and it says, your ticket is already open and will be addressed.

I am not ready to pay the bill for such a service where I have been affected.

My airtel DTH I'd [protected] was recharged two times through BHIM upi on 20th Nov 2021 but failed. Amount deducted from my bank a/c but not returned back till now.
Transaction id[protected] for rs 200 and transaction I'd[protected] for rs 100. Please return back my amount.

Recharge was failed on[protected]. But amount was deducted

I accidentally recharged a no. Instead of my no., i was using paytm, they suggested to contact operator. I have written an email as well. The text services says that
“you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
The no. I recharged was: [protected]
Right no: [protected]
Transaction id:[protected]
Amount: ₹449
Date: 22 november 2021

We are applied 5th November for shifting our Airtel PRI connection to our new office building from existing.

They register our application and give a reply mail, where they mentioned that they have to done the job within 11th November 2021. and they gave a ref. no for the same which is SR[protected].

Today 22nd November, but neither they reply our mail nor finish the job!!

And they send full month rental bill against that connection, whereas we couldn't use the service half of month.

Hello,
My name is Sankalp Srivastava and my airtel number is [protected]. My plan got ended on 19 nov so I wanted to do a recharge. For that I wanted to add money in my airtel wallet and use that to pay for recharge. The problem is that when i added Money for the first time the transaction failed but money was debited from my account. It showed on screen that transaction failed and money will be refunded back in 24 hours . I failed to take the screen shot of that page and i couldn't find it anywhere. Now as i have to make phone calls I made the recharge again to Airtel wallet and used it to recharge my number.
So in short I added the money in airtel wallet two times with google pay upi as mode of payment. The first time money was debited from my account but showed failed and didn't add in my wallet. As i needed urgent recharge so i made the payment again to add money to my wallet so again 598₹ was debited.
You can see in the mini bank statement provided.
The transaction for which my wallet showed money was

UPI-Airtel Payments Bank-
airtelpaymentsbank.[protected]@axisbank-
UTIB[protected]-AirtelMoney

The transaction that failed and Money was debited by didn't showed in my account is

UPI-Airtel Payments Bank-
airtelpaymentsbank.[protected]@axisbank-
UTIB[protected]-AirtelMoney

I need refund for the this transaction. As it got failed so it should get back to my account. Please check into it.

The money in the wallet was used to do the recharge and I am not talking about it. The one that got failed the first time, i need information on that.

If you need any more proof i would love to corporate with bank statement and more.

Please help me out here. The amount is not a small that I can leave it.

Regards
Sankalp Srivastava

Mobile number [protected]
I wrongly select airtel operator instead of jio and airtel receives the recharge amount, why?
Please return my money

Every month or frequently removed channels in my Airtel dish package of channel no 395 al jazzer and NHK Japan English news channel and Kannada power tv channel which I am seeing other free without I am seeing channels removed I don't know my customer I'd is [protected] mob no [protected]

My xstream fiber connection is not working for the past 6 days. Ive tried reaching out to Airtel by all possible means ( email, nodal officer, phone, social media ) . Nobody responded and nothing has been done to resolve the issue. Everytime i call customer care im told that the issue will be resolved in a day but nothing is done. I keep raising service requests but they are closed without resolution.
Below are the SRs closed:
[protected]br...

I've been using my Airtel number for the last two years. I took it personally by visiting an Airtel store in Hyderabad, Telangana circle. I submitted all required documents, id proof with etc. It was taken as a postpaid connection, after two months o[censored]sage I converted it into prepaid at the store itself. It was verified and I could use it.

Now after two years, I'm getting message that my documents are invalid and SIM has been blocked or not provisioned.

I visited a nearby Airtel store, but they say they are unable to find any details and I need to visit the store from where I first took the SIM. I left Hyderabad 2 years ago and for this I am unable go to Hyderabad. It's very disappointing to have this experience.

I have registered a complain with Airtel but the tech (Jagdeesh) assigned to me always makes me do the troubleshooting steps via phone, when I ask him to come down he always gives me his convenient time, and from last 45 days my internet is working absolutely bogus.
Complaint number:[protected]

Ashley
[protected]
[protected]@gmail.com

Hi,

I've been using my Airtel number for the last few years in UAE. Mostly I use it for my banking message purposes when I'm here and whenever I visit India, I used to enable it to use it during my trip.

The SIM what I own was working fine for incoming messages and calls until the beginning of this year. And, it stopped working and I'm worried as I'd need it to be working on my upcoming India trip for various purposes starting from Airport (e.g. Arogya sethu, taxi booking etc.).

Can you please enable it as I have already tested with iPhone and few varieties of Android and no luck so far?

Please communicate to my email ID as soon as it's enabled. It's really stressful that we do not have any easily available customer support from UAE and no replies to emails as well. I'll have to change my SIM to another service provider if it continues.

Thanks,
Jay

Date of incident: 19th November 2021
Wrong mobile number: [protected]
Amount of recharge: 98
Transaction details: [protected]
Ref: IGAMLLQRW2
Correct mobile number: [protected]
Sent wrong reversal sms to 51619 but error message is coming ‘No such keyword found’ - image of sms sent attached below....

Not Working Right Specare

Whenever i try through the airtel app is says there is no issue found but i am unable to use internet .
On 16/11/2021 i raised a complaint with airtel through customer care and they said there is an outrage in my location and will be resolved in 4 hrs on the same day but no use
After regular follow up nothing worked a engineer called from egmore chennai and he said by mistake it was assigned to him and he closed the complaint without my consent. After which i had also mailed to airtel customer care E Mail ids for which they never bother to reply .
Today on 19/11/2021 again i called to customer care they still say there is an outrage in my location and they will assign an engineer .

Very shamed of airtel as for billing related mails they send so much mails and communications but when it comes for service they never bother.
Airtel landline no :[protected]
Complaint No : [protected]

I need voicemail for my number. How can I get that? Thanks.

Almost everyday ₹5 is deducted from my main balance for no reason. I had around₹70 and now about to hit ₹0. I tried to contact customer care. But no use and cannot talk to any one. It keeps redirecting. Help me out to get a refund, and an explanation.

Sim bearing number [protected] suddenly stopped working
i m outside of india (DR Congo) and its stopped suddenly i am not able to get the otp, resulting facing a huge problem
there was not intimation for it

How can airtel accept a recharge on different operater (Vodafone) and give confirmation massage?
My mobile number [protected] is belongs to vodafone operator, today i
Recharged my number using icici bank NetBanking in hurry i wrongly selected
Airtel operetor instead of vodafone, after the recharge get pending i
Was pretty sure that the recharge will be failed and amount will be
Reversed to my original payment mode, but surprisingly after an houre
Recharge showing successful and confirmation message from ICICI Bank transaction I'd[protected], now when i call vodafone
Customer care they are telling me there is no recharge done on the
Same and contact to airtel, now when i contacted on airtel with txn
Number they can't fetch the vodafone number details and inform me to
Contact vodafone,

Dear Sir,

I am using airtel post paid connection 15 nos and now a days we are facing network issues in my office location, always calls disconnecting, call breaking etc etc. we are complained to customer service regarding the same but not take action, after that i tried to send mail to customer care and appellate also but same like that they are also not responding my complaint . now i want a solution regarding that because i am using all the 15 nos connection for our business purpose and now i facing challenges in business because of this airtel connection, kindly check and advice as, so that we can migrate all the connections to vodafone also, i have checked the other networks in same place and all the other connections are working properly and very clearly . only facing issues from airtel network . need to close the issue immediately my contact no