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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 155

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Priyanka Shrivastava Verma
Oct 4, 2021
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Airtel not refunding my prepaid broadband money

On 2nd august 2021 I have shifted my airtel broadband connection from Bangalore to Lucknow at the time of shifting they told me that my 1 year airtel broadband plan will continue in Lucknow only number will change. Then in September I got bill 999 so I called customer care but they didn’t have any idea then I shared the paid bill after that they told me they have refunded the amount via courier on my old address which I already left. Then...
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abdussalamansari
from RANCHI, Jharkhand
Oct 4, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Advance rental refund for airtel Xstream fiber

I have not received my refund booked connection on 11 sept 2021 and go cancelled on 26 sept but refund has not been credited yet....
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Priyanka Shrivastava Verma
Oct 4, 2021
Oct 4, 2021
This thread was updated on Oct 4, 2021
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Broadband money not refunded

On 2nd august 2021 I have shifted my broadband connection from Bangalore to Lucknow at the time of shifting they told me that my 1 year broadband plan will continue in Lucknow only number will change. Then in September I got bill 999 so I called customer care but they didn’t have any idea then I shared the paid bill after that they told me they have refunded the amount via courier on my old address which I already left. Then I told them...
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Respected Sir.

For the past 1 week I'm getting calls from anonymous numbers to my personal airtel (chennai) mobile number constantly. Now, the stage is that it is very problematic for my family members (father, mother and sister). If I call them back I get a recorded call stating that the number is invalid or not available . Within 5 days I got around 50 calls in 35 different numbers. So, it is my humble request to give the...
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khaleefu
from chennai, Tamil Nadu
Oct 4, 2021
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AIRTEL not recharged but amount got deducted

I have recharged my mobile number google pay for Rs.598 on 14th Sep 2021and received an SMS with Transaction reference id[protected] bhartiairtel.[protected]@sbi Bank transaction was also completed successfully but my mobile is not recharged. Till now I got no message regarding the recharge, although the amount has been debited from my bank account. hence request to chargeback me the amount which is debited....
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fogo
from Jhansi, Uttar Pradesh
Oct 3, 2021
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Active Airtel Prepaid Number suddenly DOES NOT EXIST

Address:Jhansi, Uttar Pradesh

Sir/Madam,

I have an active Airtel Prepaid Number [protected] since 2012 and except for small issues with network connectivity, I'm quite satisfied with the service until 02/10/2021, when my active Airtel Prepaid Number [protected] suddenly without any notice or reason stops working and when I call on this number from another telecom provider, it is prompted by saying "The Number you have dialed does not exist". As I'm an active...
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Dr VYOMESH CHITRAVANSH, Advocate
from Jaipur, Rajasthan
Oct 3, 2021
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Airtel Xstream fiber id7042177716

Address:Lucknow
Website:www.airtel.in

बहुत बड़ी फर्जी कंपनी है एअरटेल और बड़ा घोटाला है उपभोक्ताओं के उत्पीड़न मे। हम लोगों ने तीन महीने पहले कनेक्शन लगवाया आज तक अपने वादे के अनुसार लैण्डलाईन कनेक्शन नही दिये।...
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deshmukhyp
Oct 3, 2021
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Sony marathi channel removed

Hi team,

I have subscribed reginal marathi pack of Airtel dth. They have removed sony marathi channel without prior notification. Also I have paid mony for that channels. Though they removed it. They are asking extra money to add it. So I am request help here to add it again without extra cost....
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Salman1989
Oct 3, 2021
Oct 4, 2021
This thread was updated on Oct 4, 2021
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Airtel number stopped working in UAE

Hello Airtel,

My Airtel Connection [protected] stopped working in UAE.

Please do check with the issue and requesting you to resolve it at the earliest.

I have did everything from my end, its not working at all.

I am totally stuck as I am not able to get OTP.

PLEASE DO SORT OUT THIS ISSUE AT THE EARLIEST.

Kind regards...
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I need ebill for the bill cycle for september which I am unable to see in my airtel app and through the website as well. I contacted customer care on 3rd october 2021 at 10:00 am they are unable to help stating they can't send ebill since its prepaid account . I am not getting ebill on my account which I used to get earlier, However I am able to ebill for other customers which are coming on my email id . Pls help me to get my ebill for the...
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gunjan-9
from New Delhi, Delhi
Oct 3, 2021
Oct 3, 2021
This thread was updated on Oct 3, 2021
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Sim not working on IR

I have 2 Airtel Sims and both are activated for International Roaming. Now when I m in UAE even though there is enough balance I am unable to make or receive the call. Customer care is not ready to take any accountability. They are saying we need to recharge IR pack then only it will work and your IR is not activated. Though I am getting Sms regularly. Sad to know that our network provider are so poor in knowledge that they can't even provide...
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bniloy75
from Bengaluru, Karnataka
Oct 3, 2021
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Installation of OFC pole outside building facade blocking proposed entrance

As part of the OFC cabling work, airtel has constructed a pole in front of the building entrance . The place is the location for loading and unloading of materials during people movement in and out and also the location of the new maingate. No permission was taken for this....
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paghu
from SAWAI MADHOPUR, Rajasthan
Oct 2, 2021
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Refund amount not reflect in my account

Website:amazon.in

Amount rs 3499 date of trangastion 17/09/2021 debit on online shooping via amazon
trangastion id [protected]
amazon return reverse amount on 23/09/2021 today is 02/10/2021 but amount is not reflect in my airtel payment bank account
same
amount rs 5500 date of trangastion 16/09/2021 debit on online shooping via amazon
trangastion id [protected]
amazon return reverse amount on 25/09/2021 today is...
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Prackash7
from Hyderabad, Telangana
Oct 2, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim card we have been using is showing other persons details

My father G Jagan Mohan Redddy has been using the phone number [protected] ever since first Nokia phones were released in India, recently since 25th September 2021 the sim card stopped working, when i went to the airtel office i was surprised to know that my father’s phone number was showing some stranger details, i surely remember submitting my father’s documents when we first took the sim and also during the updates of 3g and 4g sims.br...
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Arsalan7
from Srinagar, Jammu and Kashmir
Oct 2, 2021
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Recharge pending but money deducted

Website:Www.myairtel.co.

Sir I have done a recharge on my airtel no [protected] through my airtel app but Its pending and money is deducted from account plz help me to get my money refunded...
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dhiraj027in
from Bhubaneswar, Odisha
Oct 1, 2021
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Changes without consent

Resp. Concern,
I am using Airtel mobile No from last so many years. Today 10/1 i received a SMS from airtel stating my post paid plan has been changed from 249 to 299 starting 2nd Nov. I was surprised to receive this SMS as i have requested for any type of change in my plan. So i called 121 and spoke to multiple customer care representative but none were able to answer why. I requested them to please reverse the changes and make sure...
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Khirodra Mohapatra
Oct 1, 2021
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Money deducted but recharge not being done

Txn Id- [protected]

Money deducted but recharge is not being done...!!Either return the money or complete the recharge asap...
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Narmathaind
from Chennai, Tamil Nadu
Oct 1, 2021
Oct 2, 2021
This thread was updated on Oct 2, 2021
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Fraudulent ISD call charges

I am Airtel postpaid customer from 2006. I have been charged rs.1858 extra for some ISD calls to some different countries which I have never called. Also those numbers they mentioned in the bill are fake numbers. When I raised a ticket to airtel they closed the ticket saying it's valid call. Again when I tried to connect to nodal officer the call never got connected even single time.
Its ridiculous of Airtel mobile services to use...
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darpan bharote
Oct 1, 2021
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Number Information Mismatched

Address:Maninagar branch Ahmedabad

Hi Sir,
I have been using Airtel Sim card since 2019 and i have a postpaid connection on number [protected].
On 23rd September 2021 in morning suddenly my number stopped working then i immediately went to Airtel store for help. Then they told that its a normal sim failure dont worry and they offered me new SIM after taking my ID card and my picture and told me that the number will be activated in 4 hours.
Since 6 hours...
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A
Airtel Service provider
Sep 30, 2021
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Offering caller tone for Rs.599 with pack but not working

Address:3,NEAR BHUPENDRA PATEL MARWARI BUNGLOW, SILVER GOLD APPARTMENT ,DR.JARIWALA LAB ,MANDPESHWAR ROAD ,SVP ROAD ,BORIVALI (WEST)

Dear Sir/Mam,
As per my subject according I am use last 6 year associated with airtel network .My number is prepaid in network, as per company plan 599 provide free caller tune set, but its not in working .Already complaint race 198 customer care, his representative told tomorrow, my senior call on this number & resolved your query .last 4 days no call company side .You required call record this talk ., also available.Please resolve...
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