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Airtel Complaints & Reviews

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Updated: Jan 15, 2026
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Airtel reviews & complaints page 155

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P
Pratik J Chheda
Nov 18, 2021
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Hi,
My airtel sim is not working in Ras Al Khaimah (UAE). I have even done a recharge of Rs. 799/- international roaming but still no network is showing. It's showing network is not registered.
All my India accounts - Bank, social media & stuff is linked to it.
Please fix this issue or get back to me on my email: pratik.j.[protected]@gmail.com on how to solve this. It's essential for me to get the number working. Number: [protected]. Expecting a quick action

Thank you
Pratik J Chheda
+[protected]
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    rammilannath tiwari
    from Jamshedpur, Jharkhand
    Nov 18, 2021
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    I recharge my airtel number [protected] on 11 nov 2021 at19
    ;17:15pmfor rs.298 havingtransaction idinb/[protected]/paytm mobile solutionspvt.But steel recharge not updated in my mobile.Pls do the needfull.
    Thanks®ards.
    R m n tiwari.
    Airtel customer support has been notified about the posted complaint.
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      S
      Sandippal677
      Nov 18, 2021
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      I am working in Dubai. I visit India once in a year. I have been using one Airtel sim. But suddenly my Airtel sim is not connecting to any network in Dubai. All the time it showing "Emergency call". The same thing happened before also and I changed my Sim when I visited India last month. It was working fine till yesterday. But now it's not working at all. I will visit India next year and all my account is linked with this Airtel no. How am I suppose to work with all those accounts. Please solve this issue.
      Airtel customer support has been notified about the posted complaint.
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        A
        ashwinmakan123
        Nov 17, 2021
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        I recently bought an iPhone and my FaceTime and iMessage services are not activating with my phone number, yet it’s working fine with my Apple ID.

        I tried calling apple support to look into it, but all the settings were fine with the phone, so it’s definitely a technical snag at the carriers end.

        They said that an amount should’ve been deducted from my account to activate the service, but no amount has been deducted from my account yet.

        Please resolve this issue asap.
        Airtel customer support has been notified about the posted complaint.
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          S
          Sarala sri
          from Chennai, Tamil Nadu
          Nov 17, 2021
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          Address: No.6b/1, Karneeswarar Koil Street, Mahalakshmi flats, Saidapet

          With my knowledge 2 junction boxes are fixed in my kitchen wall .I informed many times to the supervisors to remove the box, but still now it was done so kindly remove the box.
          Thank u sir / madam.
          Airtel customer support has been notified about the posted complaint.
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            S
            Slow Low
            Nov 17, 2021
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            I have recharged my number twice with rs249..
            One payment through airtel payment bank and other through phone pe...
            So please refund my money. Thank you
            +3 photos
            Airtel customer support has been notified about the posted complaint.
            Nov 17, 2021
            Updated by Slow Low
            Recharge done twice

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              santoshbt
              Nov 16, 2021
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              Address: India

              I am currently working in UK and I have been a proud customer of Airtel for more than a decade. Recently, my airtel sim stopped working and I had no other way to receive OTP or any messages. I contacted airtel customer service, they have no solution for this. Only we need to personally go and submit the request. This is not a viable solution for someone who is residing outside the country. At least they should arrange alternative solutions like we can appoint someone else to fetch the sim or online verification etc.

              Also in this COVID situations, people feel safe giving verifications online compare to physical.

              Thank you
              Santosh T
              Airtel customer support has been notified about the posted complaint.
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                M
                M. Jagadeesh Kumar
                from Hyderabad, Telangana
                Nov 16, 2021
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                Address: Hyderabad , A.S RAO NAGAR ,Near Sharadha theatre, Rukminipuri colony Sita Rama residencyi

                Hai this is Jagadeesh. The problem is the wire is damaged and due to that the link to the modem drops frequently. so please send a technician to fix the problem as soon as possible
                Airtel customer support has been notified about the posted complaint.
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                  1
                  1234@Batman
                  Nov 16, 2021
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                  Airtel network is very weak and internet speed is very low(below 1 mbps).voice call clarity is also not good.I am postpaid user of airtel.Internet speed is very very low and just frustrating
                  Airtel customer support has been notified about the posted complaint.
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                    S
                    Shubham496
                    Nov 16, 2021
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                    Airtel has incorrectly charged Rs 2180.28 on my postpaid international roaming bill. I have raised the issue to Airtel Nodal and Appellate office too however they dint bother to look into my case.

                    After repeated chasing they made false claim that i called countries outside roaming package. When i charged each number specific country details they stopped responding and are threatening to block my SIM.

                    I am requesting you to please look into my case in priority as Airtel is trying to arm twist customer in absence of any forum to raise customer grievance
                    Airtel customer support has been notified about the posted complaint.
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                      R.Ramachandran@35
                      from Thiruvaiyaru, Tamil Nadu
                      Nov 16, 2021
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                      I raise a shifting request in 28 Oct 2021.They said it will be shifted in New address with in Two days. Current date is Nov 16 2021 almost 19 days till they won't give a connection on my new address. Today they will tell me to much distance to give connections. I have a plan validity till Dec 4.What should I have to do Now.
                      Airtel customer support has been notified about the posted complaint.
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                        Poornima Rachala
                        Nov 16, 2021
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                        I want to reverse the recharge. On November 16, 2020.
                        I accidentally recharged a no. Instead of another no. payment was done using debit card, they suggested to contact operator. I have written an email as well. The text services says that
                        “you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
                        The no. I recharged was (client number): [protected]
                        Right no: [protected]
                        Transaction id:[protected]
                        Amount: ₹149
                        Date: 16.11.2021
                        Airtel customer support has been notified about the posted complaint.
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                          A
                          amitptn
                          from Patna, Bihar
                          Nov 16, 2021
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                          Airtel has charged me 3 months advance rental and has collected my confidential documents on 9 Nov 2021 and promised to install connection on 10 Nov 2021 .

                          But till November 16, 2021, neither the connection has been installed nor any update has been given regarding the installation.

                          The sales person is not taking my call, Airtel is not responding to mail. Clear case of mental harassment by Airtel and their representative.

                          Do something before I do something.

                          Customer Name : Amit Ranjan
                          Application number: [protected]
                          Mobile Number: [protected]
                          Airtel customer support has been notified about the posted complaint.
                          Nov 18, 2021
                          Updated by amitptn
                          no installation yet.
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                            pisaejayaprakash
                            from Chennai, Tamil Nadu
                            Nov 15, 2021
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                            Address: 101 santhome high road Chennai 600 028

                            We have a smart phone with prepaid connection No [protected] for the last several years with Airtel in my name p.sathyanaraysna rao s/o late Mr. Vittal Rao.
                            The sim card of the phone got corrupted when we downloaded soft ware update from samsung phone itself
                            We approached the airtel shop next to soorya hospital on arcot road Chennai and and got a fresh sim card. We were told to insert the sim after 4 hrs.
                            We loaded the sim after 24 hrs and found that the connection was not activated even after 24 hrs.

                            We approached the airtel shop again to enquire about activation and they told us they cannot do this because of name change.

                            The sim card name on their system had been erroneously input as vittal rao my father instead of my name which is Sathyanarayana rao. My father is no more.
                            We told them about the input error on their system and submitted adhar card for second time to prove my name and my dad name.
                            They refused to accept the details on original adhar card and said they cannot activate the phone on the basis of a govt. Document.
                            Why should the phone holder should be victimised on the input errors committed by the company
                            Then they told me to carry my brother who is the owner of the phone. He is almost paralysed, cannot walk still I told them that we will bring him in auto.
                            Again they refused and told us it will take weeks to set the mistakes corrected.
                            There is an urgent need for my brother to talk to his doctor at valasaravakkam and consult about his medication on regular basis. In the absence of the phone he is unable to do this

                            Under the circumstances we need your help and intervention and resolve the issue with Airtel in activating the smart phone
                            Airtel customer support has been notified about the posted complaint.
                            Nov 22, 2021
                            Updated by pisaejayaprakash
                            No response on the complaint from airtel even after nearly one week.
                            We cannot be held responsible for the incorrect data entry by airtel on their system at the time of obtaining a sim card.
                            If they don't want to make changes for the mistakes in data entry on their side they can record their reply so that we can follow the recourse left to us as considered appropriate.
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                              Y
                              Yaghi01
                              Nov 15, 2021
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                              My airtel sim is saying access error
                              Kindly help me resolve it
                              Airtel customer support has been notified about the posted complaint.
                              [protected]
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                                S
                                Suman Rana
                                from Contai, West Bengal
                                Nov 15, 2021
                                Resolved
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                                Resolved

                                Address: Harranamaldiha deshopran
                                Website: Consumer complaint.in

                                Harranamaldiha deshopran West Bengal Airtel network indoor outdoor Both still facing network issues in your area 721427 airtel internet connection speed up down slow indoor outdoor Both Still facing network issues in your area 721427 calling coverage indoor outdoor Both Still facing network issues in your area 721427 calling voice sound not clear creaking sound indoor outdoor Both Still facing network issues in your area 721427 video call indoor outdoor Both Still facing network issues in your area 721427 Biswajit Rana [protected] my area 721427
                                Nov 15, 2021
                                Complaint marked as Resolved 
                                Harranamaldiha deshopran West Bengal Airtel network indoor outdoor Both still facing network issues in your area 721427 airtel internet connection speed up down slow indoor outdoor Both Still facing network issues in your area 721427 calling coverage indoor outdoor Both Still facing network issues in your area 721427 calling voice sound not clear creaking sound indoor outdoor Both Still facing network issues in your area 721427 video call indoor outdoor Both Still facing network issues in your area 721427 Biswajit Rana 7602837756 my area 721427
                                Airtel customer support has been notified about the posted complaint.
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                                  harbinder saini
                                  Nov 15, 2021
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                                  Address: House no 3385, sector 46c chd 160047 m 8558834542

                                  The last recharge done last month, but i cannot send sms. On checking the pop up it was conveyed that i need to recharge with any unlimited pack to activate sms. I added 19 unlimited pack. But even that is not working. I dont want to use the airyel connection and want to immediately port it to another service provider but code cannot be generated.
                                  I desire an immediate generation of code so that I can switch over to another service provider.
                                  Harbinder saini
                                  [protected]
                                  Airtel customer support has been notified about the posted complaint.
                                  Still no response from airtel. They are making fraud in the name of restructuring of packages and trai is a mute spectator
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                                    Anudeep28
                                    from Pune, Maharashtra
                                    Nov 15, 2021
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                                    From 4th October till now there is no update on the installation of broadband . Paid the installation fees as well
                                    Airtel customer support has been notified about the posted complaint.
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                                      Rajani Kankan
                                      Nov 15, 2021
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                                      Change of Prepaid Sim Ownership

                                      Address: Phone Number: 8143501837

                                      I want to change the ownership of Airtel Prepaid connection on my Sons Name. Airtel office is forcing to change the Prepaid connection to Postpaid connection and they say the ownership change is possible only if it is Postpaid.

                                      Apart from that the Postpaid connection has to be maintained for at least 4 months then the change of Ownership is possible.

                                      Airtel is forcing to go for Postpaid just to change the ownership...
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                                      Shraddha98
                                      from Pune, Maharashtra
                                      Nov 14, 2021
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                                      Address: Aundh

                                      I ported from VI to Airtel a few months back. Ever since I inserted the new Airtel sim in my iPhone SE (2nd Generation), I haven't been able to activate my iMessage and Facetime. It is currently working on my Apple ID.
                                      Every time I try to activate it with my number, it shows me the message "An error occurred during activation. Try again." I have tried literally every possible solution there is stated on the internet. Nothing has worked. I even tried inserting it in my older iPhone to check whether its my phone's fault, but it didn't activate there as well.
                                      I contacted Apple 2-3 months back, but everything seemed fine from their end as well. They advised me to contact my service provider. I visited my local Airtel store and they asked me to contact Apple because this isn't their "forte". This is definitely Airtel's issue because I tried activating it with my alternate Jio sim and it works just fine. PLEASE resolve this issue ASAP. This is VERY frustrating.
                                      Airtel customer support has been notified about the posted complaint.
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