Airtel Complaints & Reviews

I want to reverse the recharge. On November 16, 2020.
I accidentally recharged a no. Instead of another no. payment was done using debit card, they suggested to contact operator. I have written an email as well. The text services says that
“you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
The no. I recharged was (client number): [protected]
Right no: [protected]
Transaction id:[protected]
Amount: ₹149
Date: 16.11.2021

Airtel has charged me 3 months advance rental and has collected my confidential documents on 9 Nov 2021 and promised to install connection on 10 Nov 2021 .

But till November 16, 2021, neither the connection has been installed nor any update has been given regarding the installation.

The sales person is not taking my call, Airtel is not responding to mail. Clear case of mental harassment by Airtel and their representative.

Do something before I do something.

Customer Name : Amit Ranjan
Application number: [protected]
Mobile Number: [protected]

We have a smart phone with prepaid connection No [protected] for the last several years with Airtel in my name p.sathyanaraysna rao s/o late Mr. Vittal Rao.
The sim card of the phone got corrupted when we downloaded soft ware update from samsung phone itself
We approached the airtel shop next to soorya hospital on arcot road Chennai and and got a fresh sim card. We were told to insert the sim after 4 hrs.
We loaded the sim after 24 hrs and found that the connection was not activated even after 24 hrs.

We approached the airtel shop again to enquire about activation and they told us they cannot do this because of name change.

The sim card name on their system had been erroneously input as vittal rao my father instead of my name which is Sathyanarayana rao. My father is no more.
We told them about the input error on their system and submitted adhar card for second time to prove my name and my dad name.
They refused to accept the details on original adhar card and said they cannot activate the phone on the basis of a govt. Document.
Why should the phone holder should be victimised on the input errors committed by the company
Then they told me to carry my brother who is the owner of the phone. He is almost paralysed, cannot walk still I told them that we will bring him in auto.
Again they refused and told us it will take weeks to set the mistakes corrected.
There is an urgent need for my brother to talk to his doctor at valasaravakkam and consult about his medication on regular basis. In the absence of the phone he is unable to do this

Under the circumstances we need your help and intervention and resolve the issue with Airtel in activating the smart phone

My airtel sim is saying access error
Kindly help me resolve it

Harranamaldiha deshopran West Bengal Airtel network indoor outdoor Both still facing network issues in your area 721427 airtel internet connection speed up down slow indoor outdoor Both Still facing network issues in your area 721427 calling coverage indoor outdoor Both Still facing network issues in your area 721427 calling voice sound not clear creaking sound indoor outdoor Both Still facing network issues in your area 721427 video call indoor outdoor Both Still facing network issues in your area 721427 Biswajit Rana [protected] my area 721427

The last recharge done last month, but i cannot send sms. On checking the pop up it was conveyed that i need to recharge with any unlimited pack to activate sms. I added 19 unlimited pack. But even that is not working. I dont want to use the airyel connection and want to immediately port it to another service provider but code cannot be generated.
I desire an immediate generation of code so that I can switch over to another service provider.
Harbinder saini
[protected]

From 4th October till now there is no update on the installation of broadband . Paid the installation fees as well

I want to change the ownership of Airtel Prepaid connection on my Sons Name. Airtel office is forcing to change the Prepaid connection to Postpaid connection and they say the ownership change is possible only if it is Postpaid.

Apart from that the Postpaid connection has to be maintained for at least 4 months then the change of Ownership is possible.

Airtel is forcing to go for Postpaid just to change the ownership...

I ported from VI to Airtel a few months back. Ever since I inserted the new Airtel sim in my iPhone SE (2nd Generation), I haven't been able to activate my iMessage and Facetime. It is currently working on my Apple ID.
Every time I try to activate it with my number, it shows me the message "An error occurred during activation. Try again." I have tried literally every possible solution there is stated on the internet. Nothing has worked. I even tried inserting it in my older iPhone to check whether its my phone's fault, but it didn't activate there as well.
I contacted Apple 2-3 months back, but everything seemed fine from their end as well. They advised me to contact my service provider. I visited my local Airtel store and they asked me to contact Apple because this isn't their "forte". This is definitely Airtel's issue because I tried activating it with my alternate Jio sim and it works just fine. PLEASE resolve this issue ASAP. This is VERY frustrating.

I’m having basic plan of 79rs and sufficient balance in account to send a sms, but couldn’t. I need to take UPC code to port out. Please help me out, thanks.

I am writing this complaint to Airtel company to mention about network issue I have been facing in my village from years. If I sit inside my house and try to use my phone there will be not even a 1 point signal which is very dissatisfying because as a airtel user I except my network is up anywhere and that too when I’m not in any hills or something. I need to walk here and there to check where the signal is coming and even if it is at some point the signal is very poor. My village is Lomada near Pulivendula, Kadapa district. I sincerely request airtel company to consider this issue and solve it.

It’s been 15 days they had charges Rs 600 extra in my bill and every time I call them executive at call centre say that the charges will get removed and you will get a call back but neither charges are getting removed and not I had received any call back, and now they blocked my dth connection services,

I am a Airtel black customer where I am not supposed to pay for any service on dth as per the plan initial commitment then how this rs 600 charges in my account also if they are charging any thing to me they must take my concern which they don’t have

How can any company charge anything on my account without my consent ?? And then ask me to pay that also,

Above that I was surprised to see that after complaining for around 15 days I have to contact them again and all my previous complaints are closed on their own wish without contacting me or giving resolution to me

What a shameful act by Airtel need to raise this case now in consumer forum if I didn’t get any resolution

I'm having prepaid number with airtel [protected], yesterday I did PORT, but unfortunately i got call from your customer care They give offer as 199 rs recharge will come with validity of 35 days & per day 1.5 GB data, i agreed that offer and recharged but it was not credited to my account.
later I'm realised that is fake promise from Airtel.
Issue 2 - for this same number I have 199 rs 1.5GB with 28 days validity both are not applied, completely cheating. Poor support
I'm called 198 no use and I write mail to [protected]@in.airtel.com no response

Hi, MNP to Airtel is done and RFC done for 250. SIM activated 2 days back. But, still the RFC recharge balance is not updated. Let me know how to fix this?

Wifi not working showing as connected but no internet

Wifi not working showing as connected but no internet. Please check with priority

Dear Sir,
My name is Sumen Mondal. The network is not coming to my mobile from 12.11.2021, I don't need any call for customer care. Please help [protected]
thanks
sumen Mondal

I have port my sim from idea to airtel. And after inserting the sim after 4 days i still get no network. I had recieved the confirmation message saying that I can insert the sim in ny handset, only to see there is no network available. Whereas other people who have airtel do receive signals. The issue is only with my sim. Please look into it and resolve it. I can't even dial 59059 to activate my sim. The condition is very pathetic. Do look into this as soon as possible. No one can go without phone calls and messages for long as we have some work that we need to do. Thank you

Airtel network coverage range is not proper in my village so we all are facing issue with call and internet, there are around 1500 mobile users, if they need to make any call they need to go on terrace for call.

Airtel service was good in my area but now it is worst than any other

VPO- Samuja (307029)
Mob - [protected]

I have a postpaid line with Airtel Kenya which has been disconnected due to non payment. In an attempt to resolve this issue, I have sent emails to the official customer care mail and to the credit department. From August to date I have not even received an acknowledgement to my issue.
What makes this even worse is that staff of Airtel Kenya credit department see it fit to send demand notices and threats of third party debt recovery but they will still not have the courtesy to engage with the customer.
To support this claim I have emails from an Aska Gisemba from the credit control department and a Moses G. Mwangi who claims to be 'head of business operations and credit control'. Every time the emails are rude and condescending and everytime they do not have the courtesy to reply back and try to resolve this matter.
I am fed up!