Airtel Complaints & Reviews

Hi,
I have done mobile data card recharged to my mob:[protected] through icici bank online .
Transaction remarks:
Bil/[protected]/0120/[protected]/[protected] recharged amount was rs.259

I have dailed to karnataka customer service [protected] almost 5 or 6 time around 2 + hour waisted my time for dailing to talk about this issue. But not picking the call only. Then i dailed [protected] this people picked the call soon and i informed the issue, they told the issue only karnataka customer service can help you, so again i dailed to karnataka customer care they still not responded, i tried many times, then again [protected] this number dailed and picked .When i told they saying you have to talk to [protected] ..I really got frustrated with customer care service...I badly got anger because i was in emergency for this mobile data card balance, even they asked me mam please be in hold i waited long then they made me disconnected..Really i am not happy with airtel customer service support, when the customer is in rural area and balance was needed in very emergency, how they will take care... Please take care of this issue...

My customer id id [protected] on airtel digital tv, they have added, maa tv top up, set pix top up, gemini tv top up with out my knowledge, when asked for refund they do not even bother. worst service, when asked for refund, they expressed their inability to refund the mony as it is 30 months old claim.

all people are cautioned to watch their billing on airtel tv as these money suckers will fleece you without you realiing the same.

regards

Sanat

This mail is revert by airtel and many more after that. But still they are not refunding the money. Please suggest me what I have to do now for these fake promise.


Dear Sandeep Kumar,

Greetings from airtel!

This is in reference to your email regarding refund related for your airtel account number [protected].

I apologize for the inconvenience. Let me assure you that necessary steps are being taken to prevent it from happening in the future.

As per the refernce number 63573846, we have already processed refund amount on date 13-JAN-2016.

Further, I request you to please write back to us with the scan copy of bank statement for the month of JAN'16 to till date to initiate further for the same.

For further queries, please do mail.


Best Regards,
Akhilesh Gupta
Service Specialist
airtel

Land line[protected] not working . we have informed your pondicherry office . this problem we have lodged your pondicherry office several time but still the problem not rectified the same . this problem persist for more than a month. this phone number having also broad band connection . we hope atleast your company will take action to rectify the problem and hope you will not collect the monthly bill for not working of the system

I have fixed line for past 13 years with airtel and now since i dont need anymore i called them to disconnect. but instead of disconnection they put my connection in hold as per thier advice. but after couple of days i requested them to totally disconnect as i dont use landline. they did not take my disconnection request even after calling more than 6 times. they refuse to give disconnection order no.
till last month i have paid on time and i can pay upto today but i cannot continue to pay for this line since i dont use it.

Good Morning Sir/madam.

My self Vijay Bhosale, recently I port my mobile number [protected] from idea to your Airtel
service.Porting has been done but still my data/internet connection couldn't run on mobile. my mobile has
facility to support your 4G connection but still internet connection not on by your service authority.
Is there any technical problem or any other paper require for you. If not then why are you block my data
service/internet service for [protected] mobile number. Please follow up and do needful.

My office work almost depend on mobile network connection so please do as early as possible.

Airtel activation update request no is[protected].

Thank you.

I told Airtel sales executive Sathya in Chennai that there is no broadband connection in our area but he told few customers names and said we can provide broadband there. I paid RS.1000 and also I got below confirmation message.

Documents received against your fixedline account No [protected] installation order no. 58306189. It will be processed in 3 working days. No extra amount to be paid to Installation Engineer, except additional CPE purchases(if any). For queries, call[protected].

Now, an agent called and said, we can't give connection try to your area. When I said, Airtel representative said there are already few customers, he yelled at me and said, that's sales team, go and ask them.

Airtel customer service becoming as a crappy one. This is the most ridiculous conversation.
I need proper action to be taken and my money refunded immediately.

I have submitted a requested on Nov 11, 2015 from a non registered email id.( I used my official id and copied in my gmail registered id. I received a reply from Airtel on the same day asking me to either resend the request from my registered if or to provide a few mandatory details. I replied with the details reqested, again from my official id and copied in my gmail id. I did not receive any follow up after this and assumed this was being taken care of. I received a bill for Nov 2015 and on Dec 15th 2015 i again emailed Airtel informing them that I have disconnected but am still receiving bills. I had settled all outstanding until Nov 2015 and will not be paying for any more services. Pls note that i have Zero usage on both my LL and BB connection since Nov 2015. I have been receiving countless calls asking me to settle outstanding and i have been informed eevery agent who called me that i have disconnected services. In march 2015, i was informed i still have an active conection and had dues of Rs 6000+. On march 7th, an extremely rude collctions agent threatened to bring the police to my place. Since I knew this was illegal, i told him so and hung up. I called 198 to register a complaint against him and was infomed that they do not have any cancellation request for my line. I sent them snapshots of my emails in Nov and Dec 2015, and asked them to atleast action it then. As of March 7th, a new request was taken for the cancellation and I was asked to mail 121 to ask for a rebate with evidences. Inspite of me sendng multiple emails with snapshots of my emails to airtel, i keep getting the same from the billing team saying I did not request for a cancellation until March 2015. I have escalated to the nodal team. While a few of the advisors from nodal understood the issue, when the query was sent to the billing team for resolution, I would be back to square one. I am not seeing any response from airtel as to how and why they say they havnt received the cancellation request when I clearly have screenshots of my requests to them.
The customer service in this regard has been pathetic inspite of me being an airtel customer for over 8 yrs.

I activated nightplan of 49rs. which allows me to use 3g net from 12 am to 6 am.But i was unable to get benefit from the plan as the airtel's 3g service was down the whole time leaving me with only 2g net reception.I would like a refund of cimplete 49rs. on my airtel no. ([protected])

Hi I have a postpaid Airtel number [protected] from last 2 years, in that 1999 plan is activated and after that when my 3g plan ended I activated 3-4 smart packs.But when got bill, it shows 6-7 smart packs activation.I use 3-4 smart packs but got bill of 7 smart packs.I got msgs from 121 server that( Sorry! We are unable to process your request at this moment. Please try later.
99 - Home).My bill came 6880 approx in feb & 7500 approx in mar.for this matter I spoke with customers care 2 times.They told me that because of TECHNICAL PROBLEM this is happened. He also told me by mistake company charged 1800 extra in Feb bill and 3500 extra in this current Mar bill.BOTH OF AIRTEL EXECUTIVES SAID THAT WE FORWARD YOUR COMPLAINT AND AS SOON AS POSSIBLE COMPANY WILL WAIVER OF 4500 APPROX AND WITH IN 2 DAYS I WILL GET NEW BILL.

is this any kind of joke?are you really serious?you should think twice about 1 month bill is rs7000.butill I have not received any call or new bill.this is very worse.very very disappointed.
I WANT MY MONEY BACK(OF FEB BILL) OR IF POSSIBLE THEN CHANGE MY THIS NUMBER TO PREPAID.

My Number is [protected]
i am also attaching voice record of Customers care executives.
Kindly response properly & positively

Please go through it otherwise I have to go toÂ
consumer court.

Nitin yadav
[protected]

As per Airtel advertisement they are giving 4G network plan and I have Airtel sim having mobile number [protected] in the name of SEKH SAHID ALAM but the problem is most of the time I am not getting network so I am unable to use it and the worst thing is many time inside my bedroom I am not getting network coverage in urgency I can't call anybody. Many time my clients are trying to call me it's saying switch off. So Airtel is lying in his advertisements.

No is [protected] pathetic company start deducting 1 rupee per second after changing my phone stop deducting these fake charges

Dear sir/ Madam,
My Airtel digital customer Id is [protected].Registered mobile no.is [protected]
I tried lot of times to contact customer care number but not connected.I want to stop sports channels.please do the needful.as soon as possible.

Thanks & Regards
Hari kishan sharma

I am your airtel mobile company customer .I recharge phone sim 29 rs. Dated[protected], those scheme claimed charged (Stv) 1paisa per second for 90 days but from aprox.2 apirl-2016. My balance deduction are not according to stv.
Please response as early as possible and rectify my problem
Thanks

Customer
Dharmendra singh
[protected]

Pathetic airtel team,
My no [protected]
I have recharged 200 RS . it deducted 35 RS three times any third party service s which is not activate by me. My whole amnt got deducted for unnecessary service. When I talk to CSR Mr. Kuldeep and anup they hardly tried to help rather tried to get rid off me..
This why I stopped using airtel such cheater to its long time customers .

I lost my faith on airtel.
They keep on deducting till it bal become nill for no reason . some time I got refund some time I didn't know they made huge deduction s.

Airtel cheats people. Thanks God we have other options in the market. Airtel will not only loose me but also other 5 connection s in my family.

Thanks for no help.

Dear sir,
I am your airtel mobile company customer and i have been already purchased 23 airtel sim but even then i have not got any cheap call rate scheme. I had also called on ur customer care number related to this matter but there is no response. I am also suffering from network problem time from 9 pm to 9 am.

Kindly send many cheat call rate schemes as soon as possible.

Thanks.

Customer

Ramnewal yadav

Mob. [protected]
Dsm sugar mills rajpura
Tehsil-gunnaur
Distt.-sambhal

I am a pre paid airtel customer. My mobile No is [protected]. I have recharged Rs.500/- through net banking on 02.04.16 and Rs.200/- through easy recharge on 03.04.16. Every time, it shows that transaction is successful but till date nothing is credited in my account.

I tried my level best to speak to your customer representative but all in vain.

So, I request you to take immediate necessary action so that both the amount is creditted in my acount immediately.

Hope, to maintain a good relationship, you will take immediate necessary action.

Again airtel has disappointed me…..

Using airtel since 2008, due to network issue switch over to other network. But last year in oct-16 i have received a mind blowing plan from airtel for which i was looking for….

Visited your store number of times for clarifying about the plan and network but i have been assured by your customer representative that their will be no issue/problem in network and our network is the best in market.

From the 1st day, i was never ever able to make a phone call from inside my home without having voice break or call drop issue. I was offered 2.7 gb of 4g data; which is an irony that i never ever got 2g network in my home. I have to step out every time i have to make a call or receive a call.

Since then, i personally visited airtel store on numerous occasion and registered complaint, every time i have been assured that the issue will be resolved within week but regret to inform you that till date i have not seen any improvement…

My family has to call me at least 20 times to make my phone ring. Every time it rings, the call drops within a minute and that minute also suffers from severe voice breaking issue. Who will be responsible, in case of any emergency, if my family wants to reach me and can't due to airtel's pathetic service.

While generating bills, you guys don't even get delayed by 1 second, you charge for every second the call is made. But tell me how am i supposed to make a call while having such network issue.

I am in procurement field and most of the work is carried out on phone. I had lost many deals due to severe network issues.

Airtel is cheating the customers by luring with it's fake commitments of having widest and reliable network. I challenge you to take 4g challenge inside my home. Your 4g girl can't even make a call without having voice break issue or call drop in my home, using internet is beyond imagination.

If airtel is not able to resolve the network issue, then should provide free of cost service till the issue has not been resolved.

You are requested to acknowledge my complaint resolve at the earliest….

Thanking in anticipation.

Details -
Name- vishal varma
Mob no. [protected]

Hi i have purchased the airtel 4g wifi hot spot device with the data plan of 10GB unlimited for a month. Initially when I got the device the representative told me that post 10gb o[censored]sage I will be able to use 3g unlimited . But that is not the case and also. when ever i switch on the dongle even with out any device connect i could see there is some data usage. The 10 GB gets used with in few days even though I rarely open any videos. NOt only me many users have posted the same complaint on airtel in online forums. I raised complained and a call back office from airtel agreed that there is this issue with airtel everywhere that is they charge more than what is actually used. e asked me to change the network. But I have paid 2400 + taxes for the dongle device. airtel needs to stop this data looting

Sir..Airtel d2h id [protected]
My mobile no.ragistre. [protected].remove channel no. 354.355.358.362.368.& all kids channel detective plans
Plssssss