Airtel Complaints & Reviews

Lucha net work my home town

Money didn't get added to the account after 24 hours.

Hi Team, I had ported my sim card from Jio to Airtel on 14th October, 2021. Howver yet the airtel sim card shows "SIM not provisioned".
This is waste of my money as even after spending money on MNP sim is not activated.
Please look into it urgently

Hi Airtel,

Recharged a wrong number accidentally.
I tried the Airtel service for Wrong Recharge Reverse but got text as " Contact circle cordinator".

Please reverse the recharge for following details.

WRR details

Wrong number: [protected]
Transaction id:[protected]
Amount: 598
Right number: [protected]

I have recharged wrong number by mistake and trying to get reversal. Please do the needfull

I have ported my sim from Vi to airtel from airtel store and i have paid 350rs for porting and first recharge payment. And my sim got activated since 3 days i still didn't get my plan. Please look into this

I returned product to amazon and amazon refunded me the amount of Rs 759 amd given me refund reference no. The Authorization Code (Refund Reference Number) for the transaction is [protected].airtel payment bank account holder name - saloni taknet airtel people are not cooperating and listening instead saying that amazon reference no. Is wrong kindly give. My money its my need i request you to listen and conside it as being a consumer i have these rights i am feeling this form because is not my fault i want my money back

I feel my phone number [protected] is being spoofed or used by someone else also . On several occasions I receive unwanted calls, messages, otp’s for transactions which I wasn’t doing, bank details which I wasn’t owning, my bank account is getting blocked on a complaint o[censored]nauthorised transactions which I didn’t do . And several other incident which makes me feel like someone else is also using my phone number.

I have recharged for my Airtel prepaid number of rupees 499 for 30 days including Disney + Hotstar pack on 21st sept 2021 . The recharge was done and all the credits are given to my number except Disney + Hotstar. I had complain so many times. But they did not respond. Only they provide date to resolve the problem. But still they have not provide me. My Contact no [protected]

Regards
Gopalji kanu
[protected]

I have lost my sim and i go to the store for retrieving my sim, the emoloyee has charged me more than the price maitioned in your message and they are behaving rudely and if you will not respond to my complain i am gona change my all family members sim provider

I try to pay my airtel dth recharge using airtel thanks wallet, amount debited my sbi bank account, but not added my airtel payment bank wallet...

Hi
I have changed airtel mobile service from prepaid to pospaid . while changing they have not insisted any documents or informed about the disruption in the service. But from 14th onwards no services, tried in all means and no response from airtel

ticket number 41-[protected]
my airtel number [protected]
alternate mobile number [protected]

Cell no. [protected]

Recharge on 16.9.21

First complaint - 18.9.21...
repeatedly

Compl to Appellate authority -;9.10.21 -. But no acknowledgement or restitution

Repeat to appellate authority - 17.10.21

Requested and gave 3 choices:

The net has come-on on 1.10.21 at about 8:15 am, 15 days after the renewal. I seem to have paid unnecessarily for the data from 16.9.21 to 1.10.21 – a good 15 days after the renewal. It has been a painful experience (you must be aware of how connected the world is). In this case, I need to request you to:

1.

Refund the balance for the 15 days – this works out to Rs.106.80 (@Rs.7.12/day*15 days) - in case Airtel is unable, to…

or

2.

Extend the validity by 15 days - in case Airtel is unable, to…

or

3.

Give 15 coupons with data of 1.5 GB each (NOT A SINGLE COUPON FOR 22.5 GB) to be used whenever required with a validity of TWO years.

I by mistake recharged a different number other than the original number. I had recharged using Google pay. I had sent an sms to the service provider to reverse the recharge to my original number but it says
“you are not authorized to use lapu reversal service. Please contact to circle coordinator.”
So please reply me to the earliest and recharge to my original number i have attached all the details below including the screenshot of the payment.
The number I recharged was : [protected]
Right number : [protected]
Transaction id :[protected]
Amount : ₹379
Date : 17/10/2021

My pending bill was 1000 and that also I not paid due to wrong charges by airtel because my broadband wire broken and from a month a not able to use my broadband
I called customer care for this they said they can not do anything into this after 10 days a call from a uneducated girl from airtel call me and giving me Threat to pay bill of 1000 or stop my no. With Airtel now I am asking to airtel that this is your service you provide to your customers
Don't airtel audit any call from thier staff very bad experience with Airtel porting off my all company staff no. Into another network

New sim activation

Dear Sir / Madam,

I am writing to you to raise an issue about: Post Paid Plans

Dear Sir/Madam,

I have this unexpected billing surprise for which I had spoken to airtel customer care as well.

I want to highlight that I was very happy customer till last month when using airtel family plan. I was paying INR 1178 without any issues.
Then I got call from airtel representative offering the airtel black plan insisted to take dth connection. (Attached recording).
I was ensured by the representative that the billing will not change after downgrading the default plan to Rs. 153. I agreed to try dth on this basis.
I followed the same and downgraded the dth subscription as discussed. I am sure that while submitting the dth plan by clicking Rs 153 plan nothing extra showed on total charges. I got into impression that the default plan has been changed successfully and I don't have to worry about it.

But few days later when bill generated I got shocked with the bill amount.
When queried with customer care, she said that I have been charged for some sort of service called akash services.
I don't know how this got added and what this service does. To be honest the dth just sits in rack, I am barely using it.

I am now in a situation and in to thinking that why I even picked the agent call to get agree on airtel black with dth.

Can you to please solve my issue?

I don't want to end up paying for something I didn't wish for.

It occurred on: 10/09/2021

Please consider to remove the additional charges. I hope you could understand from user point of view that it looks totally unfair when you get a bill for services which you never wanted or opted.

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Amit Kumar

Hello,

I m the resident of 2144, ground floor, sector 4, huda colony gurugram. Airtel dug up the pothole right in front of my entry gate but not fixing it even after completion of the work. It is dangerous as I have little kids if some mishap will be there then only airtel will be held responsible. Whenever airtel people came to do the work I have requested all of them to please fix this pothole, so that at least my entry gate can be opened completely as well as to avoid any mishappening due to that pothole.
Please fix the same as diwali is coming and there. Is lot o[censored]ntidiness, dust, . Dirt and mud due to this pothole.

It is my humble request to you to please fill the pothole and fix it as it was earlier as my newly made ramp got destructed or pay me the compensation so that I can get it fix on my own.

Dear Sir / Madam,

The issue that I have experienced, Despite of email and call my reactivation request was delayed. Later I decided not to go with Airtel and got another broadband. Now I am following up to get my refund of paid amount but, I am not getting anything except robotic answers.

It occurred on: 3/08/2021

I want them to process my refund on priority.

I look forward to your prompt response on this matter.

Yours faithfully,

Anand Kumar Jha

Mobile Number: [protected]

Account no.: [protected]
Airtel Fixedline no.: [protected]
Xstream Fiber ID:[protected]_mh
Registered Mobile no.: [protected]

I have done recharge for airtel DTH twice of Rs300 & Rs200 respectively but both recharge failure message received and amount deducted both times from my account.. Recharge amount not refunded to me yet