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Airtel Complaints & Reviews

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Updated: Jun 10, 2026
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Airtel reviews & complaints page 160

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S
Sunil84
from Hyderabad, Telangana
Nov 12, 2021
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I stay in Indra Reddy Allwyn Colony, Miyapur Hyderabad. We have been facing network issues for the past 2 years but Airtel never resolved those issues even after multiple requests. now it has become so worse that when in indoors network will be completely zero. I want the issue to be resolved ASAP or refund my recharge amount so that I can port my number to different service provider.
Dec 27, 2021
Complaint marked as Resolved 
Thanks to Airtel for not resolving the issue, I have ported out my number to other Network Provider.
Airtel customer support has been notified about the posted complaint.
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    Utkarsh&mis
    from Lucknow, Uttar Pradesh
    Nov 11, 2021
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    Address: Karnataka

    Hello my name is utkarsh mishra i have problem with Airtel thanks app i am the customer off Airtel extreme I’m just made a payment of my monthly rental through Airtel p.m. I made first payment but it shows that payments failed Then I retry payment and it’s successfully done but the first payment which showed that it was failed but I have two detection received kindly refund my payment thank you phone please provide a helpline number on Airtel thanks app
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      R
      Rajshekar E
      Nov 11, 2021
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      Website: Goole pay

      Dear sir I recharged a wrong number on gpay by mistake can u plz refund it.
      Wrong number [protected]
      Amount. Rs 249
      Wright number [protected]
      upi id[protected]
      Airtel customer support has been notified about the posted complaint.
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        S
        srivastavaanurag79
        from Varanasi, Uttar Pradesh
        Nov 11, 2021
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        Address: Near Little Montessori School, Jeot Pura, Lahartara, Varanasi

        Airtel XStream fiber engineer or whatever they call them installed a new connection in the locality box which connects everyone in the locality with airtel fiber but they broke my wire now my airtel XStream is not working for last 3 days, they have registered the complaint but no one came to resolve the problem. they only say the issue will be resolved in 4 hours. Worst after-sales service. The Airtel router blinks red instead of green.
        Airtel customer support has been notified about the posted complaint.
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          Pradoshi
          Nov 11, 2021
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          I have recharged with Airtel recharge of Rs. 379 for 84 days validity (kolkata circle) on 11th October 2021 which had 6 GB data, 900 Sms and unlimited calling facilities ( Local, STD, Roaming on any network) in the pack. But since 11th October 2021 post recharge my data is not working and a "E" sign is showing constantly in the network bar whenever I switch on mobile data.
          I have complained about this problem with Airtel on 11th Oct. 2021 and they wanted time till 21st October 2021 to resolve the issue. However the problem persist and I was compelled to complain again for the same issue in November 02, 2021. This time also they wanted time till 15 th November 2021. However I am sure till that date the problem will still persists.
          Everytime I call customer care they assure me they are working on the problem but sill the problem stays and deadline gets over . Moreover due to Work from Home model internet has become a necessity to ensure that the work must go on and I am struggling to work .
          Request you to please enquire into the matter and please solve the issue at earliest .
          Airtel customer support has been notified about the posted complaint.
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            Satheshkumar m
            from Tirunelveli, Tamil Nadu
            Nov 11, 2021
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            Address: Airtel head office gurgaon
            Website: www.airtel.in

            Helo I m using airtel [protected]. For this number I have given a network issue to the airtel customer care team on 01/03/2021. as of now the issue has not been resolved. I have given various mails and various calls for the same issue. Everytime they r giving one complaint reference number and closing the complaint without giving solution and without giving update to me. For the same issue I have raised two grievance to trai also. For the first complaint Airtel has revert me back that the issue will be resolved with in 17/05/2021 and nothing had happened as of now. After that another mail I given to trai for the same issue for this also airtel has given one reference number NP[protected] and not yet resolved Now 26/10/2021 the issue has not solved and not even responding customers. Worst customer care. Kindly ask them to refund my money and give some compliment of some more money for wasting my money as well as my energy.
            Airtel customer support has been notified about the posted complaint.
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              V
              Vincent Mendonsa
              Nov 10, 2021
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              Address: 574119

              I bought this dongle online few 3 days ago. I was regularly using my mobile hotspot prior to this for connecting net to my laptop. Ever since I started using this dongle, the data consumption is like hell. It consumes data so very fast. Im sure there is something wrong but whom to approach in this matter. hope to get some help from here. Thanks & Regards.
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                Murali Sundararaju
                Nov 10, 2021
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                I have been writing to airtel customer service and tweeting too for about 10 days now with no response. This is regarding stoppage of safe custody and restoration of full services on my postpaid mobile number immediately as I need to travel to India. I currently live in US and I am about to start a travel to India and need my number active at any cost immediately. In spite of repeated attempts I have had no luck in getting resolution to my issue. Hope you will assist.
                Airtel customer support has been notified about the posted complaint.
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                  Kuldeep Kumar Jha
                  Nov 10, 2021
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                  SRN[protected] I have Sent Emails and called like more than 20 times spoken to 6 supervisors from the customer care team but till now my issue is not resolved. I have not even recieved any call Airtel Technical Team or Email Reply to my Mail send to the Nodal Team Kolkata, Tried every possible option Airtel is not at all helpful, they keep on saying issue is escalated and will get resolved in 4 hours, but noes it almost more than 5 days since broadband is not working and it is now impacting my work. AIRTEL IS THE WORST ORGANIZATION OF INDIA AND HAS PATHETIC CUSTOMER SERVICE.
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                    Sweta Talyan
                    Nov 10, 2021
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                    Address: Ark city, Kanker Khera Meerut

                    I have tried contacting the local internet provider who installed this airtel router, complained by writing email, also complained using airtel thanks app. But nothing seems to be working.. My internet is down Since last Thursday. And nobody seems to be concerned even after so much of complaining.. This is so careless in today's time when everyone is dependent on their home internet. There is no sense of responsibility by airtel service people. I will never recommend anyone to reply and depend on airtel.Such a pathetic experience.
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                      niteshvw
                      from Hyderabad, Telangana
                      Nov 10, 2021
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                      Airtel registered landline number :[protected]
                      Airtel boardband registered mobile number : [protected]

                      broadband internet not working from 3 November on 4 th November technician just phone called by saying he is checking issue, till now one visited my house to check, from 4 days I m continuously complaining dis to customer care but not solved yet, always customer saying we are escalating complain to technical department but only once I recieved call not solved yet, please look into the issue resolve as soon as possible
                      Airtel customer support has been notified about the posted complaint.
                      Nov 11, 2021
                      Updated by niteshvw
                      dis customer care ppl are playing games keeping my call in holding by saying transferring to senior and ending call in 5-10 mins every tym, hardly revert receiving calls from them stating same will resolve by today, it’s now 9 days boardband not working neither any technician visited my house to check
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                        Science Math Simplified
                        Nov 10, 2021
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                        There is no network for airtel at home (rr villa, Annapurna nagar, alto Porvorim, goa)
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                          Ketan Kolhe
                          Nov 10, 2021
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                          Address: Papadkar Layout, Nachangaon
                          Website: Airtel thanks app

                          On 8th Nov I did a recharge of 399 and process went smooth . I thought recharge is done but it wasn't refelected on my phone. I havent yet received any refund.
                          Airtel customer support has been notified about the posted complaint.
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                            krishnks92
                            from Chennai, Tamil Nadu
                            Nov 10, 2021
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                            Hi,

                            Am writing regarding a plan change done without confirmation from the customer side. Landline number[protected]

                            First I have received a call on 1 Nov 12.54 pm from [protected] asking for plan change I clearly told am not interested for plan change.

                            Second I have received a call from [protected] on 5th Nov caller Saranya was telling about details and dropped without taking any confirmation I called back almost 30 times to that mobile number but she did not pick up the call it was in waiting .

                            I have written several mails and no response for that
                            Airtel customer support has been notified about the posted complaint.
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                              krupapavani
                              Nov 10, 2021
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                              Hi I'm using Airtel for many years. Present I'm in abroad. I recharged my number last month with 79 and got talktime in Airtel thanks app. Now I have main balance in app and when I'm trying to recharge it's not working as I don't have any validity left. Really disappointed. Please help me.
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                                Jayant Nandamudi
                                Nov 9, 2021
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                                I did a MNP from JIO to Airtel today.
                                The jio sim got deactivated but Airtel sim also does not work now.

                                Got a message as Your services have been set. Please restart your handset and I have done every possible thing and still nothing.

                                Still have No Network, absolutely pathetic
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                                  Rubiaz
                                  from Chennai, Tamil Nadu
                                  Nov 9, 2021
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                                  Dear Sir / madam. I tried to do a recharge of 498/- on 28th Oct. Amount was deducted after sometime I got a message saying it was unsuccessful and will be refunded in 7-10days. It’s been more than that I haven’t received it yest . Please help.
                                  Reference no :[protected]
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                                    chitti_402
                                    Nov 9, 2021
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                                    Hi Team,

                                    I need eprebill for november month 2021. Can you please send to my mail ID.
                                    [protected]@gmail.com
                                    Phone number-[protected]
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                                      Raju 8693
                                      Nov 8, 2021
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                                      Sir/Madam,
                                      I try to recharge my airtel dth id is [protected] but i wrongly done to the customer id [protected] for Rs.2447 /- pls kindly refund my amount as soon as possible
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                                        imStarLord
                                        from Saharsa, Bihar
                                        Nov 8, 2021
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                                        I have taken airtel broadband 200 mbps plan on 6 nov 2021. The landline number for the connection is [protected] and the registered mobile number is [protected]. The receipt for the plan activation is not showing to me on airtel thanks app and airtel website. I talked to their costumer care but they are not willing to provide the complete bill. Ranjeet Kumar, the employee at Airtel Broadband, Saharsa office did my KYC. He had confirmed me that I will get the bill but now he is not responding to my calls.
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