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S
sweetpea
from Durgapur, West Bengal
Mar 18, 2016
Resolved
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Resolved

Address: Kolkata, West Bengal

I hv been getting calls from an unknown number [protected]..
since 17th march 2016.. its been constantly calling and when called back isn't even replying back.. not even telling the person's name when asked.. voices at the background can be heard...so more than 1 person is involved..

i would be obliged i[censored] looked into the matter asap...and let me know the person's identity...as it's not even visible in truecaller..
thank you..
Aug 25, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 19, 2016
Airtel Customer Care's response Dear Customer,
This is with reference to your post, dated 18 March 2016.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Mar 22, 2016
Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 18 March 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards,

Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    C
    cheeku sharma
    Mar 18, 2016
    Resolved
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    Resolved

    Address: Muzaffarnagar, Uttar Pradesh, 251001
    Website: www.airtel.in

    I have recived a msg from the customer care that i will get 1024 mb and a 100 talktime on a recharge of 333 but i got 750mb n 75 tt when i called up the helpine they said there is a technical issue so i want to get my data and my talktime as promised
    Aug 20, 2016
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Mar 18, 2016
    Airtel Customer Care's response     Dear Customer,

    This is with reference to your post dated 18 March 2016.

    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

    Look forward to receiving the required details at airtel.[protected]@airtel.com

    Regards,
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.[protected]@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Mar 22, 2016
    Airtel Customer Care's response     Dear Customer,

    This is with reference to your post dated 18 March 2016.

    We were waiting to receive your contact details to enable us to address your concern.

    Since we have not heard back from you, we trust your issue has been resolved.

    If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

    Regards,

    Anil Sachdeva
    airtel presence (airtel Customer, service team)
    bharti airtel ltd
    airtel.[protected]@airtel.com

    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      S
      Sps1
      from Delhi, Delhi
      Mar 18, 2016
      Resolved
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      Resolved

      Address: New Delhi, Delhi
      Website: www.airtel.in

      My mobile no. [protected], I have recharged my phone rupees 299/ - 3G Internet pack 1.25 GB Data on[protected], through airtel website under this transaction ID 481835. But it could not happen successful due to some technical error in airtel website.

      According to aitel customer care they will give my money refund in 10 working days i. e.[protected].. But till yet I have not got my money on my credit card account.

      Regarding the same I have written many emails to their cutomer care, nodal officer and appelatte authority and called airtel 121 customer care, nodal officer and appelatte authority many times and detailed the problem every time but they have not given me positive answers and responses.

      Till now I have not got my money. If airtel provide this type of service to every customer which I am facing it is not good or acceptable.

      I realized that Airtel has no intentions of refunding my money back.

      I, as a customer is extremely disappointed that such a reputed company like Airtel is not as prompt in refunding the money and provide this type of service to their customers.
      Aug 20, 2016
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Verified Support
      Mar 18, 2016
      Airtel Customer Care's response       Dear Customer,

      This is with reference to your post dated 18 March 2016.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at airtel.[protected]@airtel.com


      Regards
      Akanksha Singh
      airtelpresence (airtel customer service team)
      bharti airtel ltd
      airtel.[protected]@airtel.com
      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Mar 23, 2016
      Airtel Customer Care's response       Dear Customer,

      This is with reference to your post dated 18 March 2016.

      We would like to confirm that we have shared the resolution details with you.

      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

      Regards,

      Anil Sachdeva
      airtel presence (airtel Customer, service team)
      bharti airtel ltd
      airtel.[protected]@airtel.com
      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        K
        karaddp
        from Nashik, Maharashtra
        Mar 18, 2016
        Resolved
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        Resolved

        Address: 411038

        आजकाल ऐरटेल मोबाईल सर्विस सेंटर वाले कोई कस्टमर ऐरटेल को छोड़कर अन्य सर्विस वाले के पास ना जाए इसलिए उस ईनसान की पोरटीग रिक्वेस्ट रिजेक्ट कर देते है.

        ऐ कानून के खिलाफ है. इस लिए ऐरटेल कंपनी पर कार्रवाई होनी चाहिए.

        मै पिछले 15 दिन से पोरटीग के लिए टृय कर राहा हु लेकिन ऐ हरामखोर ऐरटेल वाले उसे रिजेक्ट कर रहे है .

        मै trai से निवेदन करता हु की मुझे पोरटीग को परवागी दे नही तो मुझे पोलीस मे कमलेट करनी पडेगी

        मुझे noc रायटिंग मे चाहिए, क्योंकि बाद मे कोई भी व्यक्ति फोन पर बतारहे है कि आप mnp के लिए अप्लाई करो एयरटेल की वोर से कोई ऑब्जेक्शन नहीं है।
        में एयरटेल और इतर ऑपरेटर के ऑफिस में चाकर लगाके थक गया हु कोई भी पॉजिटिव रिप्लाई नहीं देता। एयरटेल वाले बोलते है हमारी तरफ से कोई प्रॉब्लम नहीं है। आप को जिस सर्विस प्रोवाइडर में जाना है उससे बात करो हमने आपकी रिक्वेस्ट रिजेक्ट नहीं की.
        लेकिन मै जब दूसरे ओपेरटर के ऑफिस जाता हु तो व् बोलते है हमारे वोर से रिक्वेस्ट भेजने के बाद एयरटेल से रिक्वेस्ट रिजेक्ट होती है. कारण बताते है की ये नंबर डिएक्टिवटिव् और अपडेट के रिक्वेस्ट में है। लेकिन मेरी वॉर से कोई भी रिक्वेस्ट आरटल में नहीं गई है।


        ये एयरटेल वाले बिना कामके हरामी करते है. एक तो इनका नेटवर्क पुरे हिंदुस्तान में सबसे ज्यादा ख़राब है मेरा फ़ोन दिन में १४ घंटे आउट ऑफ़ रेंज होता है तो में क्यू १००० रु हर महीने बिल पेमेंट करू.
        इसलिए में पोर्टिंग कर रहा हु मुझे एयरटेल की सर्विस जीवन में आगे कबि भी नहीं चाइये
        एयरटेल वालो हरामी पण छोड़के मुज़े पोेर्टिंग करने दो नहीं तो पुलिस में fir दाखिल; करूँगा की एयरटेल मुज़े जबरदस्ती से एयरटेल में रक रहे है
        Aug 15, 2016
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Mar 18, 2016
        Airtel Customer Care's response         Dear Customer,

        This is with reference to your post dated 18 March 2016.

        We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

        Look forward to receiving the required details at airtel.[protected]@airtel.com

        Regards,
        Akanksha Singh
        airtel presence (airtel customer service team)
        bharti airtel ltd.
        airtel.[protected]@airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Mar 22, 2016
        Airtel Customer Care's response         Dear Customer,

        This is with reference to your post dated 18 March 2016.

        We were waiting to receive your contact details to enable us to address your concern.

        Since we have not heard back from you, we trust your issue has been resolved.

        If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

        Regards,

        Anil Sachdeva
        airtel presence (airtel Customer, service team)
        bharti airtel ltd
        airtel.[protected]@airtel.com

        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        View replies
        नमस्कार,

        आजकाल ऐरटेल मोबाईल सर्विस सेंटर वाले कोई कस्टमर ऐरटेल को छोड़कर अन्य सर्विस वाले के पास ना जाए इसलिए उस ईनसान की पोरटीग रिक्वेस्ट रिजेक्ट कर देते है.

        ऐ कानून के खिलाफ है. इस लिए ऐरटेल कंपनी पर कार्रवाई होनी चाहिए.

        मै पिछले 15 दिन से पोरटीग के लिए टृय कर राहा हु लेकिन ऐ हरामखोर ऐरटेल वाले उसे रिजेक्ट कर रहे है .

        मै TRAI से निवेदन करता हु की मुझे पोरटीग को परवागी दे नही तो मुझे पोलीस मे कमलेट करनी पडेगी

        मुझे NOC रायटिंग मे चाहिए, क्योंकि बाद मे कोई भी व्यक्ति फोन पर बतारहे है कि आप MNP के लिए अप्लाई करो एयरटेल की वोर से कोई ऑब्जेक्शन नहीं है।

        में एयरटेल और इतर ऑपरेटर के ऑफिस में चाकर लगाके थक गया हु कोई भी पॉजिटिव रिप्लाई नहीं देता। एयरटेल वाले बोलते है हमारी तरफ से कोई प्रॉब्लम नहीं है। आप को जिस सर्विस प्रोवाइडर में जाना है उससे बात करो हमने आपकी रिक्वेस्ट रिजेक्ट नहीं की.

        लेकिन मै जब दूसरे ओपेरटर के ऑफिस जाता हु तो व् बोलते है हमारे वोर से रिक्वेस्ट भेजने के बाद एयरटेल से रिक्वेस्ट रिजेक्ट होती है. कारण बताते है की ये नंबर डिएक्टिवटिव् और अपडेट के रिक्वेस्ट में है। लेकिन मेरी वॉर से कोई भी रिक्वेस्ट आरटल में नहीं गई है।

        ये एयरटेल वाले बिना कामके हरामी करते है. एक तो इनका नेटवर्क पुरे हिंदुस्तान में सबसे ज्यादा ख़राब है मेरा फ़ोन दिन में १४ घंटे आउट ऑफ़ रेंज होता है तो में क्यू १००० रु हर महीने बिल पेमेंट करू.

        इसलिए में पोर्टिंग कर रहा हु मुझे एयरटेल की सर्विस जीवन में आगे कबि भी नहीं चाइये

        एयरटेल वालो हरामी पण छोड़के मुज़े पोेर्टिंग करने दो नहीं तो पुलिस में FIR दाखिल; करूँगा की एयरटेल मुज़े जबरदस्ती से एयरटेल में रक रहे है

        में ट्राई से रिक्वेस्ट आता हु की एयरटेल के खिलाफ कोई एक्शन ले मुज़े एयरटेल में ९० दिन के ऊपर हो गए है ये बात एयरटेल के आउट लेट में उनके एग्जीक्यूटिव में भी कन्फर्म किया है लेकिन उनका कहना है की ये रिजेक्शन ट्राई के ऑफिस से होता है इसमें हम एयरटेल का कोई रोल नहीं।

        मेने एयरटेल की पुरे बिल पेमेंट किये है फिर बे एयरटेल से मेरी रिक्वेस्ट रिजेक्ट की जा रही है

        प्लीज मुज़े ये एयरटेल की पैसे कमाने के जल से मुकत करो में फ्री में एयरटेल का बिल पे करता हु कोई की मेरे मोबाइल में एयरटेल का नेटवर्क हमेशा नो सर्विस दिखता है

        में आपके रिप्लाई की प्रतीक्षा करता हु और आशा करता हु की मुज़े ट्राई में नाय मिलेगा।

        एयरटेल पूरी दुनिया में सबसे घटिया मोबाइल सर्विस प्रोवाइडर है.

        मैंने पोर्टिंग रिक्वेस्ट रिजेक्शन के बारे में पौंड रोड पुणे के एयरटेल स्टोर में ३ दिन पाहिले विजिट करके इन्क्वारी की थी वाहके एग्जीक्यूटिव में मेरा नाम और नंबर नोट करके लिया और बोला में कल सुभह आपको कॉल करके रिजेक्शन की वजह बताता हु लेकिन आज तक पौंड रोड एयरटेल स्टोर से मुज़े कोई भी रिप्लाई मिला।

        में हर बार मेरे ऑफिस का काम छोड़के के चाकर तो लगते नहीं बैठसकता।
        ऐसी फालतू सर्विस प्रोवाइडर कंपनी और उसके स्टोर्स को बंद करना चाहिए।

        आज में पौंड रोड स्टोर में कॉल करके बोला मेरे मोबाइल में नेटवर्क नहीं है और मैंने ३ दिन पाहिले जो विजिट करके MNP रिक्वेस्ट रिजेक्शन की वजह पूछी थी उसका क्या हुवा तो एग्जीक्यूटिव Mr. दिव्यप्रकास ने बोला आपको स्टोर विजिट करना होगा अगर मुज़े हर बात के लिए स्टोर विजिट करना है तो हम आपको कॉल करते है ये बात उनके एग्जीक्यूटिव में क्यू कही ३ दिन पाहिले। क्या हम कस्टमर चुटिया है

        My Airtel Mobile No. [protected]
        Aritel Account No. [protected]
        City - Pune, Maharashtra, India.
        Alternate No. [protected]
        Reply
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          Ar Anusha Prakash
          from Ranibennur, Karnataka
          Mar 18, 2016
          Resolved
          Report
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          Resolved

          Address: 560003
          Website: Online (pay.airtel.in)

          I have paid an amt of Rs.1, 143.86/- against the internet bill on 8th Feb 2016 transaction ID:[protected] But I received the mail from airtel payments saying that the payment is failed as it was declined by the bank. At the same time on the other hand I received the sms from my bank saying that you have made a debit card purchase of INR 1, 143.86.00 on 8th feb 2016.Info.IIN*Bharti Airtel.' Now I am getting regular messages from airtel to pay the ovedues.It means that the amt has been deducted from my bank but the bill stands unpaid.The transaction was done on 8th feb 2016 but till date the amount is not been credited to my bank account which is supposed to get recredited to my account if the transaction was failed. Inspite of contacting the airtel customer care several times my concern is not been resolved til date. Please help me out resolve this issue..
          Aug 14, 2016
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Mar 18, 2016
          Airtel Customer Care's response           Dear Ms. Prakash,

          This is with reference to your post dated 18 March 2016.

          We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

          Look forward to receiving the required details at airtel.[protected]@airtel.com

          Regards,
          Akanksha Singh
          airtel presence (airtel customer service team)
          bharti airtel ltd.
          airtel.[protected]@airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Mar 22, 2016
          Airtel Customer Care's response           Dear Ms. Prakash,

          This is with reference to your post dated 18 March 2016.

          We were waiting to receive your contact details to enable us to address your concern.

          Since we have not heard back from you, we trust your issue has been resolved.

          If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

          Regards,

          Anil Sachdeva
          airtel presence (airtel Customer, service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
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            V
            vaamal
            from Hyderabad, Telangana
            Mar 18, 2016
            Resolved
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            Resolved

            Selling my sim no. to some one else without notice.

            Address: Coimbatore, Tamil Nadu, 641023

            I had travelled abroad for 6 months from Sept 2105 to march 2106, when my sim no. ([protected]) has been sold/allotted to some one else, without notice. This has put me in lots of problems on my return to India now, and forced me to get a new SIM. As compensation, will you provide me with a new SIM CARD FREE and same previous plan ? Earlier I had gone abroad for 4 months, then this did not happen....
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            S
            soripatti
            from Delhi, Delhi
            Mar 17, 2016
            Resolved
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            Resolved

            Address: Madhubani, Bihar, 847239

            I am getting very annoying and disturbing call from this number [protected], [protected].
            please short out the problem .
            regards
            Jan 9, 2017
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Verified Support
            Mar 18, 2016
            Airtel Customer Care's response             Dear Customer,

            This is with reference to your post dated 17 March 2016. Please use our call manager service to manage such unsolicited calls.

            Please refer this link - https://www.airtel.in/airtellive/service/ACM to know more about the call manager service
            You may also report this to law enforcement authorities.

            Regards,
            Akanksha Singh
            airtel presence (airtel customer service team)
            bharti airtel ltd
            airtel.[protected]@airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              J
              Jagdev Chauhan
              from Gurgaon, Haryana
              Mar 17, 2016
              Resolved
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              Resolved

              Address: Indore, Madhya Pradesh, 452001
              Website: airtel

              I have submitted my bill on 22jan-15 against a/c no [protected], receipt no. [protected], ( jagdev singh chauhan).Bill payment mode in cash which is received by growmore-orbit ug-2, orbit mall ab road, indore.

              Now after disconnection bill of my mobile generating every month and auto debited from my credit card of hdfc bank. When i have blocked payment from my credit card airtel send legal notice to me for attend (Lokadalat) on 26 march.

              Please suggest what may i do???
              Aug 11, 2016
              Complaint marked as Resolved 
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Mar 18, 2016
              Airtel Customer Care's response               Dear Mr. Chauhan,

              This is with reference to your post dated 17 March 2016.

              We would like to acknowledge that we are working to address your concern as soon as possible.

              We will connect with you to get additional details, if required, to resolve the concern effectively.

              You can also get in touch with us at airtel.[protected]@airtel.com


              Regards
              Akanksha Singh
              airtelpresence (airtel customer service team)
              bharti airtel ltd
              airtel.[protected]@airtel.com
              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Apr 24, 2016
              Airtel Customer Care's response               Dear Mr. Chauhan,

              This is with reference to your post dated 17 March 2016.

              We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

              We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com. Look forward to hearing from you.

              Regards
              Akanksha Singh
              airtel presence (airtel customer service team)
              bharti airtel ltd.
              airtel.[protected]@airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                S
                sriramula praveen
                from Hyderabad, Telangana
                Mar 17, 2016
                Resolved
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                Resolved

                Address: 500037
                Website: airtelnetwork

                I don't got INTERNET signals, i talk customer care but not solve, i met idpl Hyderabad air tel store but not solve my problem.
                my network air tel postpaid

                i done Sim replacement
                i have INTERNET data
                my mobile number [protected]
                Aug 20, 2016
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Mar 18, 2016
                Airtel Customer Care's response                 Dear Customer,

                This is with reference to your post dated 17 March 2016.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at airtel.[protected]@airtel.com


                Regards
                Akanksha Singh
                airtelpresence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Verified Support
                Mar 23, 2016
                Airtel Customer Care's response                 Dear Customer,

                This is with reference to your post dated 17 March 2016.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                Regards,

                Anil Sachdeva
                airtel presence (airtel Customer, service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                View replies
                air tel customer care services very pathetic
                Reply
                air tel customer care very bad
                Reply
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                  R
                  roshan1444
                  from Mumbai, Maharashtra
                  Mar 17, 2016
                  Resolved
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                  Resolved

                  Address: 831001
                  Website: www.airtel.in

                  I have requested for postpaid to prepaid on 14th March 2016 in Airtel Store Sakchi, Jamshedpur, Jharkhand. Their first reaction was “aaj nai ho payega”. I explained my urgency that from the next day I won’t in home circle then they agreed to take my request. I submitted all my documents and while issuing micro sim they told go and get it from other store after the sim is activated. I had to again explain my situation. Then after 2 mins I don’t know from where they came out with micro sim. I was tortured for 3 hours in the same store for some or the other issue. I mean such a callous attitude was not expected from an Airtel store.
                  Coming to the main problem…..my post paid sim has been de activated since 15th evening and my pre paid number has not been activated till now. I have called 59059 for verification but they say your Airtel store has not yet uploaded the document. When I ask the same to the Airtel Store they say we have done everything from our side. From last 2 days they are playing the same game and I am a sufferer. Today when I called the guy Amish in the Airtel Store he said “itna facility phone pe nai milta hai……aana hai to aayiye nai to bhaad me jayiye”. I don’t know how Airtel recruit such people for front desk job…….It surely is hampering brand image of Airtel.
                  I don’t care about Airtel and its brand image the only thing I care about is My number is de active from 3 days….I am in an unknown city right now and nobody is able to contact me….neither I am able to contact them……I cannot make online money transactions because my registered number is inactive all because of Airtel and their staff.
                  I called 121 and asked for the Nodal officer’s number but they gave me some tele voiced number which ultimately never connects to nodal officer. I don’t know what problem they have to give direct number.
                  End of the story…..Airtel is useless…..nobody is helping in getting my number back…..I would have ported my number but for that also your number must be active. I am totally stuck.
                  Only help I can demand on this platform is please give phone number of Nodal officer Bihar and Jharkhand or number or Bharti Mittal. I have no problem talking to him directly. He also should know the ground reality.
                  My unfortunate airtel number is [protected]
                  My fortunate alternate number is [protected]
                  Jan 1, 2017
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 18, 2016
                  Airtel Customer Care's response                   Dear Roshan,

                  This is with reference to your post dated 17 March 2016.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at airtel.[protected]@airtel.com


                  Regards
                  Akanksha Singh
                  airtelpresence (airtel customer service team)
                  bharti airtel ltd
                  airtel.[protected]@airtel.com
                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    M
                    masese
                    from Delhi, Delhi
                    Mar 17, 2016
                    Resolved
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                    Resolved

                    Address: Dharwad, Karnataka, 580003

                    i wish to know the exact call cost per minute to call Africa (Kenya), i called on 11th march 2016, time 1933 hrs i used 1minute 25 seconds and i was charged Rs 50, instead of RS 24.
                    I am experiencing the same problem with the local calls also i need clarification on this. i called customer care but no one seemed to give satisfactory answer to me.
                    my mobile [protected],
                    kindly i need your intervention know.
                    Aug 25, 2016
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 18, 2016
                    Airtel Customer Care's response                     Dear Customer,

                    This is with reference to your post dated 17 March 2016.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at airtel.[protected]@airtel.com


                    Regards
                    Akanksha Singh
                    airtelpresence (airtel customer service team)
                    bharti airtel ltd
                    airtel.[protected]@airtel.com
                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Mar 23, 2016
                    Airtel Customer Care's response                     Dear Customer,

                    This is with reference to your post dated 17 March 2016.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                    Regards,

                    Anil Sachdeva
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd
                    airtel.[protected]@airtel.com
                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      R
                      rpgajjar
                      from Ahmedabad, Gujarat
                      Mar 17, 2016
                      Resolved
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                      Resolved

                      Address: 380015

                      Our numbers[protected] / 40067664, we are 5 years old customer with broadband, we are facing a problem related broadband frequently.
                      So, we are not ready to continued with broadband, but the landline number is popular in our customer and all advertisements. We required a plan with only incoming facility.
                      Reaching at company's customer care is very complicated, they can not suggest the plans, which we can afford.
                      We understand the company has no value for the old customers.
                      Aug 20, 2016
                      Complaint marked as Resolved 
                      Airtel customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 18, 2016
                      Airtel Customer Care's response                       Dear Mr. Gajjar,

                      This is with reference to your post dated 17 March 2016.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at airtel.[protected]@airtel.com


                      Regards
                      Akanksha Singh
                      airtelpresence (airtel customer service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Mar 24, 2016
                      Airtel Customer Care's response                       Dear Mr. Gajjar,

                      This is with reference to your post dated 17 March 2016.

                      We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                      We will appreciate if you could share your alternate contact details / convenient time to call.

                      Please write to us at airtel.[protected]@airtel.com

                      Look forward to hearing from you.

                      Regards,

                      Anil Sachdeva
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      View replies
                      Thank...! This is very quick... got registered with this site is very easy, getting confirmation is also very quick.
                      Thanks again...!
                      Rajesh Gajjar
                      Reply
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                        R
                        RAJA GOPAL REDDY K
                        from Bengaluru, Karnataka
                        Mar 17, 2016
                        Resolved
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                        Resolved

                        Address: 517501
                        Website: Google

                        Follo all week service has been [protected]@rs35.0 for 7days. Txn id n[protected], 16mar16 12:03. Service will be renewed after validity expiry. To deactivate, call or sms stop to 155223.For more services, call 56789 or click http://56789.Airtel.In

                        Follo all week service has been deactivated on your airtel mobile.Thanks for using the service.For more services, call 56789 or click http://56789.Airtel.In
                        Sir/madam
                        Who asked to activate to deduct rs.35/-follo all week service and has been deactivated immediately on myairtel mobile number [protected] without crediting the deducted amount.
                        This has became an habit for airtel customercare centre personel.Kindly refund my deducted amount immediately and stop such type of activities infuture by it's staff and not to fool public
                        Sir/madam
                        Aug 13, 2016
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 18, 2016
                        Airtel Customer Care's response                         Dear Mr. Reddy,

                        This is with reference to your post dated 17 March 2016.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at airtel.[protected]@airtel.com


                        Regards
                        Akanksha Singh
                        airtelpresence (airtel customer service team)
                        bharti airtel ltd
                        airtel.[protected]@airtel.com
                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Mar 23, 2016
                        Airtel Customer Care's response                         Dear Mr. Reddy,

                        This is with reference to your post dated 17 March 2016.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                        Regards,

                        Anil Sachdeva
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd
                        airtel.[protected]@airtel.com
                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          E
                          Ezhilarashan
                          from Chennai, Tamil Nadu
                          Mar 17, 2016
                          Resolved
                          Report
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                          Resolved

                          Address: Chennai, Tamil Nadu, 603103
                          Website: Airtel

                          Yesterday, all of a sudden my account balance came to 0.0 ( i am using shared internet and we have around 90mb of 3g data left / nearly 1.1 gb of 4g data) i thought data might got over and hence it has taken from main account. Then later on when we checked we were having 90 mb of data ( in chennai 4g wont connect in most of the places - only 3g and so that 4g data is waste -unable to carry over ) morning i called cc and they told they mistakenly taken the amount from my account and they will credit in 4 hrs as per the request( ???).
                          Then they asked me to dial 1925 - and ask to deactivate the mobile data from using the main balance when own/shared data is not available .( it wont deduct from main account ) and i asked whether i can use the 2g data which is unlimited. One guy (Senior guy ???) venkatesh told yes you can use that, and by deactivating, ur main balance wont get affected. After some time, i cant even able to connect to 2g. When checked we have 90mb of data ( night and morning we were using wifi at home ). Again i called cc and this time one lady came and she told that we cant share th 2g data and 90mb is reserved that cant be used and u can share 4g( but no 4g signal to share ) since i deactivated that mobile- data -from -main-balance thing, u cant able to connect to net. What a bull is this ? Directly they are cheating us and we are not able to do anything. Not sure what we can do now. Writing this with all frustrated and angry to the core.

                          Submitting a complaint in consumer complaint forum hoping some action will be taken on this. Previously one month is 30 days and now it is 28 and for some pack it is 25 days .

                          Jaihind and indians ( feeling so bad )
                          Aug 19, 2016
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 18, 2016
                          Airtel Customer Care's response                           Dear Customer,

                          This is with reference to your post dated 17 March 2016.

                          We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                          Look forward to receiving the required details at airtel.[protected]@airtel.com

                          Regards,
                          Akanksha Singh
                          airtel presence (airtel customer service team)
                          bharti airtel ltd.
                          airtel.[protected]@airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Mar 22, 2016
                          Airtel Customer Care's response                           Dear Customer,

                          This is with reference to your post dated 17 March 2016.

                          We were waiting to receive your contact details to enable us to address your concern.

                          Since we have not heard back from you, we trust your issue has been resolved.

                          If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                          Regards,

                          Anil Sachdeva
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd
                          airtel.[protected]@airtel.com

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            A
                            Arvindbaba
                            Mar 17, 2016
                            Resolved
                            Report
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                            Resolved

                            Address: Burdwan, West Bengal, 713302
                            Website: Www. Airtel. In

                            I am resident of adda colony vivekanand nagar asansol of pin 713302 past few days no mobile phone tower seen in my home plz help
                            Aug 13, 2016
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 18, 2016
                            Airtel Customer Care's response                             Dear Arvind,

                            This is with reference to your post dated 17 March 2016.

                            We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                            Look forward to receiving the required details at airtel.[protected]@airtel.com

                            Regards,
                            Akanksha Singh
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            airtel.[protected]@airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Mar 22, 2016
                            Airtel Customer Care's response                             Dear Arvind,

                            This is with reference to your post dated 17 March 2016.

                            We were waiting to receive your contact details to enable us to address your concern.

                            Since we have not heard back from you, we trust your issue has been resolved.

                            If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                            Regards,

                            Anil Sachdeva
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd
                            airtel.[protected]@airtel.com

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              M
                              malsawmkima
                              from Lunglei, Mizoram
                              Mar 17, 2016
                              Resolved
                              Report
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                              Resolved

                              Address: Aizawl, Mizoram, 123456
                              Website: consumercomplaints

                              We are cancer patients admitting in cancer ward and lodges near the cancer hospital. Among us Airtel sim card is the most common used but poor radio signal is our problems. The nearest Airtel tower is erecting at RIPANS, Zemabawk Aizawl. which is 50 meter away from our hospital. Even there is no long gap between us, but still we don't get good signal especially 3g, 2g and all. We learn that, all Airtel Signal Dics/pole/antenna are not directed cancer Hospital rather moved away from cancer hospital.
                              So if honourable Airtel Company add a single antenna or whatever device to rectify the poor signal. It would be very grateful to us.
                              We are Cancer Patients&relative&staffs of Mizoram State Cancer Hospital. Zemabawk, Aizawl, Mizoram - 796014
                              Aug 22, 2016
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 18, 2016
                              Airtel Customer Care's response                               Dear Customer,

                              This is with reference to your post dated 17 March 2016.

                              We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                              Look forward to receiving the required details at airtel.[protected]@airtel.com

                              Regards,
                              Akanksha Singh
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              airtel.[protected]@airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Mar 22, 2016
                              Airtel Customer Care's response                               Dear Customer,

                              This is with reference to your post dated 17 March 2016.

                              We were waiting to receive your contact details to enable us to address your concern.

                              Since we have not heard back from you, we trust your issue has been resolved.

                              If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                              Regards,

                              Anil Sachdeva
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                R
                                Rahul4abc
                                from Pune, Maharashtra
                                Mar 17, 2016
                                Resolved
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                                Resolved

                                Address: Pune, Maharashtra, 411062

                                Worst service I have ever seen in my life. have taken a postpaid connection([protected]) 25 days before still connection is not activated. I have so important work of my new connection but these people are so irresponsible and lazy for their work.
                                Aug 26, 2016
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 18, 2016
                                Airtel Customer Care's response                                 Dear Rahul,

                                This is with reference to your post dated 17 March 2016.

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at airtel.[protected]@airtel.com


                                Regards
                                Akanksha Singh
                                airtelpresence (airtel customer service team)
                                bharti airtel ltd
                                airtel.[protected]@airtel.com
                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Apr 24, 2016
                                Airtel Customer Care's response                                 Dear Rahul,

                                This is with reference to your post dated 17 March 2016.

                                We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

                                We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

                                Look forward to hearing from you.

                                Regards
                                Akanksha Singh
                                airtel presence (airtel customer service team)
                                bharti airtel ltd.
                                airtel.[protected]@airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  A
                                  ambreen123
                                  from Mumbai, Maharashtra
                                  Mar 17, 2016
                                  Resolved
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                                  Resolved

                                  Address: 560001
                                  Website: www.airtel.in

                                  On 16.03.2016 airtel deducted around 530 MB + Rs. 68 balance from my mobile in a span of 10 mins while i was on a call on whatsapp. Several times i tried calling airtel consumer no. but they have not at all connected to the consumer center. After trying a lot at last they connected but the CCR was so rash that she is not able to explain why the balance and data got deducted. in turn she just disconnected the call adding to the arrogance how CCR responds to consumer complaints. i request airtel to look into the matter and credit back my data balance and main balance immediately failing which i need to port my number to a different netwrok.
                                  Aug 26, 2016
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 18, 2016
                                  Airtel Customer Care's response                                   Dear Customer,

                                  This is with reference to your post dated 17 March 2016.

                                  We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                                  Look forward to receiving the required details at airtel.[protected]@airtel.com

                                  Regards,
                                  Akanksha Singh
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  airtel.[protected]@airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Mar 23, 2016
                                  Airtel Customer Care's response                                   Dear Customer,

                                  This is with reference to your post dated 17 March 2016.

                                  We would like to confirm that we have shared the resolution details with you.

                                  Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                  Regards,

                                  Anil Sachdeva
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd
                                  airtel.[protected]@airtel.com
                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Helpful
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                                    K
                                    Kathiresan Narayanan
                                    from Coimbatore, Tamil Nadu
                                    Mar 17, 2016
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu, 600063
                                    Website: No idea

                                    I have moved from new perungalathur (Chennai 600063) to new perungalathur. My family is using 4 airtel mobile and the network signal is very zero. Not even speak single call properly inside my apartment.

                                    Don't able to make call
                                    Don't able to use internet completely

                                    Pls resolve this as soon as possible
                                    Aug 14, 2016
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 18, 2016
                                    Airtel Customer Care's response                                     Dear Customer,

                                    This is with reference to your post dated 17 March 2016.

                                    We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                                    Look forward to receiving the required details at airtel.[protected]@airtel.com

                                    Regards,
                                    Akanksha Singh
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Mar 22, 2016
                                    Airtel Customer Care's response                                     Dear Customer,

                                    This is with reference to your post dated 17 March 2016.

                                    We were waiting to receive your contact details to enable us to address your concern.

                                    Since we have not heard back from you, we trust your issue has been resolved.

                                    If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                                    Regards,

                                    Anil Sachdeva
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Helpful
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                                      A
                                      ab2127
                                      Mar 17, 2016
                                      Resolved
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                                      Resolved

                                      Address: Chennai, Tamil Nadu, 600081

                                      Dear Team,

                                      Yesterday I recharged my mobile ([protected]) for Rs.300/-. The Txn ID[protected].But my mobile is not recharged.Kindly do the needful.

                                      Dear Customer,
                                      Thank you for banking with ICICI Bank.
                                      You have made an online payment of INR 300.0 with Transaction ID [protected] towards payee CITRUS PAYMENT SOLUTIONS from your Account XXXXXXXX3705 on Mar, 16, 2016 at 07:48 .


                                      Regards,
                                      V.Arun Babu
                                      Aug 13, 2016
                                      Complaint marked as Resolved 
                                      Airtel customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 18, 2016
                                      Airtel Customer Care's response                                       Dear Arun,

                                      This is with reference to your post dated 17 March 2016.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at airtel.[protected]@airtel.com


                                      Regards
                                      Akanksha Singh
                                      airtelpresence (airtel customer service team)
                                      bharti airtel ltd
                                      airtel.[protected]@airtel.com
                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Verified Support
                                      Mar 23, 2016
                                      Airtel Customer Care's response                                       Dear Arun,

                                      This is with reference to your post dated 17 March 2016

                                      We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                      Regards,

                                      Anil Sachdeva
                                      airtel presence (airtel Customer, service team)
                                      bharti airtel ltd
                                      airtel.[protected]@airtel.com
                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Helpful
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