Airtel Complaints & Reviews

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Greetings,

I wanted to buy a new broadband connection and I decided to go with the brand name of Airtel. I thought the process and everything will be quick and smooth but I was surprized. The Sales person(SP) contacted me once I showed my interest in the new connection. He made a call and promised a lot of things and I thought fine. So I made the payment of Rs 3532 to Airtel for a 6 month subscription and once the payment was done, the SP took a side step. The technician told me only half of he promised speed can be provided. I thought as the payment was already made, let me just go ahead with it but then the technician told me that they will have to relogin the details.
Post that I am just chasing the SP and the technician. Payment is done and Airtel has got what they wanted. They are least bothered about the service leave alone the post sales service.
I tried to contact the customer care on numerous customer care nos but to no vain.
Airtel has disappointed me to the core.
Proof of payment attached.

Regards

Wifi Internet Broadband Connection is not working, since 9 thOct 2021, even after complaining so many times on121, talked about it to various executives. They promise everytime to resolve this, they assured us, again and again to resolve but all in vain, even they make us fool everytime, even they assure us to give compensation for that, they are just lying every time, even asked to recharge the internet so that they compensate for it, even after recharging, they neither give us internet, nor give us compensation. All the executives are just humiliating us. They are just shifting their responsibilities on each other...their names are: Ms.Jyoti, Ms. Shweta, Ms.Karan, Mr. AMAN, Mr. tanishq, Ms. Smriti, Mr.Shivam, Mr. Shivank, Senior Executive Ms. Khushboo, they asked us to do recharge again to resolve the problem now they are saying we r not able to provide the internet. Even nodal officer of the area no want receive the problem. Technician of the area intentionally cut the wires of the problem. Every time their executives said a new thing...It completely Humiliation to the consumers.

Not able to connect the airtel my wifi with the laptop windows

I have been receiving inflated bills during international roaming in the past one month or so.
I am getting charged even for not making or receiving any calls. Have reached out to Airtel customer support through phone and email without any proper response.
These fraudulent inflated bills are outrageous.

Sir
I have I bought a connection on 11 October 2021 since then I have
received no messages no information about when broadband will be
installed at my home .Your representatives are not receiving calls . I
was told that it will take 48 hrs. for giving the connection since
then your representative came only once and checked the box outside my
house and said that it is not active and it will take 2 days to
activate the box now I am trying to reach them earlier there was
excuse of inactive box now there is excuse of holiday what kind of
service is this, Never expected this from Airtel please provide my
connection ASAP or Return My money.
Please contact if there is any update

This is to let you all know i have requested for a connection on 11th oct and all payment and verification done at 11.20 am on 11th oct, and i was assured by local booking vendor that installation will be done within 24hrs, further i followed up with customer care number and they assured that sla is 3days which was wrong as per booking vendor hence today morning i tried to reach the customer care and they said we raised high priority request and within 4 hrs your installation will be done, now again at 6 pm i had called cause its been more then 7-8 hrs they say sla is 7 days.. and that came shocking ? Why should i wait for 7 days for installation when i have other options, the cycle repeats the customer care officer assures that she will get back within 2hrs, there is no tracking ticket for this. No defined time in your process! False hopes are being shared.

Am in fear that even when post connection is completed, for any issues what is your sla and will I be getting seamless internet. Airtel s this experience has put be doubt on their capabilities !

I would like to know if my installation would be done in 24 hrs or if not please process refund, so that i can arrange other means.

I have also sent emails to this ids
[protected]@in.airtel.com,
airtelnodal.[protected]@airtel.com, (Wrong ID given by Customer care officer)
appellate.[protected]@in.airtel.com,
nodal.[protected]@in.airtel.com

Fiber application : [protected]

Also attached the screenshot of tracking status from airtel app.

With sufficient main balance I am unable to send message after contacting with Airtel came to know that I have recharge unlimited pack for sending 1 message which starts from Rs129/-

There is a lot of network issue in my area. I am working from home but not able to work properly due to internet issue. There is no proper network and lots of fluctuations in internet speed also. Sometimes internet speed becomes zero if power is cut . During that calls got disconnected & conference video calls not able to connect.my area is polasanipalli, nuzvid manda

Dear sir iam Gurpreet Singh having airtel Broadband connection no is
[protected] dehradun Uttarakhand
I have registered request on 13/10/21 reagarding shifting of my connection . The SR no is [protected] It’s been two days my connection is not shifted yet and my issue is not resolve after calling several time on airtel costumer .
Iam very disappointed with the service
Pls look after this matter
[protected]

Dear Sir,
this is to inform you that airtel has installed illegally knocking my door for the terrace keys, as do is not installed by my permission.

Yesterday, a technician photograph attached named Nimesh Darji mobile no.[protected] was caught .
Kindly, remove the dp, the keys will not be provided to them and they should not touch my personal property at any cost.

Upasana
3i9 Shree Bala ji aghora residency
Near bala ji aghora mall
Sughad, Gandhinagar 382424
[protected]

Dear Airtel Team,
Reference No: 93674317, [protected], SCP[protected],[protected], #[protected],

With Reference to above subject and Reference Numbers, we have raised shifting request on 14.09.2021, its been more than a month now i am not getting any response from your side,
Request you resolve ASAP for the same,

Regards KIRANG [protected]

I wrongly recharged to [protected] for ₹149 unlimited calls, 2Gb, 300sms pack on 14.10.2021 through Gpay, instead of recharging to [protected] (correct number).
UPI Transaction id:[protected]
Google transaction id: CICAgOCGIcr39Aw
Please do the needful.

I want my email id changed to ([protected]@yahoo.com) on Airtel number [protected] as I want an Esim upgradation. The previous request was not resolved

I have requested for Airtel broadband on 8 October 2021
Airtel Representative Nilesh came and filled the online form and I made the online payment
However even after promising of installation in 3 days no one came up at my doors even after 5 days
I am very disappointed
This is making me restless
I am having online classes and its very difficult for me to attend using mobile data
I would like to tell that I called the customer care thrice
they always said that installation would be done in 24 hours but no one called in this regard

I am unable to call any landline number from my airtel mobile number even after using 0 or +91 before the respective number. Every time I call, I get the line is busy or I am unable to connect. However, I am able to connect using other telecom services.

Why the hell you are not resolving this issue even after repeated complaints from other customers also....

Unable to purchase a new fasttag or remove old fasttag from blacklisted. Airtel has deactivated fasttag but at toll it still shows blacklasted. Contacted airtel nhai many times but no resolution

I am unable to unsubscribe to airtel secure plan which is free with airtel 999 postpaid plan. It's been more than 7 days it's showing kindly check after 24 hours. Kindly register a complaint and ask airtel to resolve this issue.
Mobile no. - [protected]

I want to get my email id updated to [protected]@yahoo.com for my airtel number [protected]...

Airtel Postpaid call drops after every 30 seconds . i have raised the request to airtel multiple times but got no reolution.

Have tried wifi calling also but still the issue is same since long time...