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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 161

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S
Suhail Nazir
Sep 18, 2021
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Amount of Rs 399 deducted but recharge not done

Sir
I have recharged my number [protected] by Rs 399 today as on 18th September 2021 at 8:59 Am online using debit card but unfortunately the amount was deducted while my number didn't get recharged.
For referrence :-
Hi, bill payment of Rs. 399.0 paid through Debit Card towards your Airtel Mobile [protected] has been processed via Order Id[protected]. You will receive the payment posting confirmation within...
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Pawan kothari himi
from Raipur, Chhattisgarh
Sep 18, 2021
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Not providing detailed Paper bill

Address:RAIPUR

Dear sir,
i am the customer of Airtel Fixed Line from 2007. my Telephone no is [protected] named Pawan Kothari, C/o Mohta Medical, Raipur. We are enrolled to receive Only Detailed PAPER BILL but from last 30 months we are not receiving. Raised complained several times (almost every month on date 25-28th). complaint Call center always essure to sent Paper Bill in next 5 days, but never received it once. I also several times requested...
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A
akbarpashtun
from Moradabad, Uttar Pradesh
Sep 18, 2021
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Sim re-issue problem. Registered with first and last name only

Address:Rampur Road, Moradabad
Website:www.airtrl.in

I have my Sim registered mistakenly in my First and last name. My middle and real name is non existing for them so they say they cannot re issue it. Who has a name Mohammad Khan ? I remember to submitting my passport for porting from Tata Docomo to Airtel or for re issuing at some point. A not so trained professional will commit this mistake but who expect it from a reputed company like Airtel. There had been no fruitful response from Airtel...
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S
Shreyajaiswal
from Unnao, Uttar Pradesh
Sep 18, 2021
Sep 18, 2021
This thread was updated on Sep 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from my bank account but showing in airtel wallet while adding in it

Address:Haryana
Website:Airtel

I was adding money in my airtel wallet on
16 september, 2021, but after processing money from my bank account in my airtel wallet its not reflecting. I called customer care they said wait for 5 days but i need it urgently plzz help ....
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Pragati1891
Sep 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No service - Airtel with active plan

I moved to Poland a couple of months ago. Until yesterday Network was working fine. I was receiving messages with basic plan . I had recharged it for 3 months. Suddenly it is showing NO SERVICE. I tried calling them. Upon calling they are saying that the SIM HAS BEEN CORRUPTED. They are not properly telling how can I get new sim with me being not their. And it’s difficult to call customer service when u r abroad. Request you to please check...
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A
AV_indian_citizen
Sep 17, 2021
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Blocked incoming calls and sms for no valid reason

Its a rule that once your pack validity has expired your incoming services will be barred after 7 days. Now despite recharging, airtel has deactivated my incoming services and when reached to customer care they first raised a complaint on my behalf to solve my issue and next day when enquired for complaint status they said that I have to resubmit documents. I have submitted my documents initially which was verfied and hence got the sim. After...
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Damini Juyal
Sep 17, 2021
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Swap fee charged

I swapped my SIM today as it suddenly stopped working. The retailer charged rupees 150 rupees for the same.
I got a message from Airtel stating thay my request has been submitted and the retailer will charge maximum rupees 25 for the same. Could you please clear what was I charged for?...
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L
Leoncruze.1
Sep 17, 2021
Sep 18, 2021
This thread was updated on Sep 18, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited but not credited into wallet

Address:Nagpur

Hello sir i have done transaction on 3 sep 717 first it was declined but ammount debited same i thought it will refunded back so i did again 717 transaction it was declined too than i switched off my phone thought it was my phone issue than to check loaded 1 rupee to check and that was declined and all money debited now i raised complaint and now after 2 weeks they say ammount was credited but ammount wasn't credited at all i have all the...
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D
duraisampath
from Salem, Tamil Nadu
Sep 17, 2021
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NO Service issue in UAE

Hi am having airtel prepaid sim card in UAE and regularly recharged to keep active and having an active international roaming pack as well. however, for the past couple of days am getting "No Service" in the network signal area.
No response to the email send to airtel customer care. need urgent rectification of this issue....
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M
Mohammad Rafe0786
Sep 17, 2021
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Mujhe port cancelled karna hai

Address:Mariahu Jaunpur

Mujhe apna port SIM ko cancelled karna hai...
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S
sansparks002
from Chennai, Tamil Nadu
Sep 17, 2021
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2696 plan issue

Retail store sold the airtel plan sum of rs 2696 as an offer price of 1800 the actual plan expiry should be one year but with in one month the plan shows as expired. I called the airtel customer care and registered the complai but the customer executive says it was a breach done by retailer . Recharging the customers saying 1800 for one year plan and then cheating by updating them with one month plan . I was wondering the airtel app also...
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J
Jency Tinu
Sep 17, 2021
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Ported sim is not working

My Husband's sim has been ported to airtel, but it doesn't get activated after the time period given. Also his previous sim get deactivation. His number is [protected]...
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S
Shaileshchbothra
from Mumbai, Maharashtra
Sep 16, 2021
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Disconnection of my mobile outgoing service even after the bill is paid

I have been writing e-mail since 9th of July regarding the bill amount of my mobile no.[protected], that I had already paid on 24th June which is not reflecting in my account. I had even submitted the credit card statement reflecting the payment. I had written to billing department, nodal officer, appellate authority, visited the airtel store 4 times, still the line has been Disconnected since a week....
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N
Nirjan Pakhira
Sep 16, 2021
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State of service is dehrading

Address:vill- radhanagar p.o-jakpur, p.s- kharagpur local dist.-paschim medinipur

I've been experiencing zero, absolute zero network connectivity for 10 days.
Made complaints, still no response...
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L
Li Wanming
Sep 16, 2021
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Wrong number recharged in the account

I recharged my mobile number [protected] for 598Rs. But instead, the other number connected to the account, [protected] got recharged. Kindly reverse the recharge for the same....
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Lakshman Gadde
Sep 15, 2021
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Airtel sim not showing signal

Even though my balance was till 6th September, my sim stopped showing signal from 31st August
May I know the reason why it happened

Now also it's not showing any signal...
+1 photos
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D
Dhirendra_Singh
from Thane, Maharashtra
Sep 15, 2021
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Airtel Broadband No Service

Address:Airtel, Mumbai

I requested a new Airtel broadband connection on 2nd September 2021. After a week of Airtel sales person, Mr. Kamlesh Singh, telling me everyday that the connection will be done tomorrow, I got the broadband started on 9th September 2021. I had taken a 200 mbps plan for Rs. 999 monthly. On the day of installation speed test showed that download speed was only 70 mbps and upload speed was 60 mbps. The Airtel technician that did the installation...
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S
sowjanyahgowda sowju
from Jolarpet, Tamil Nadu
Sep 15, 2021
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Amount deducted but not reflecting in payment

Address:Channapatna, Ramanagar

I had done monthly payment for the airtel DTH with transaction I'd S6246984 for Rs. 300. Amount deducted from the account but app is not reflecting the payment. I tried to reach Airtel customer care but nothing helping. For which they are referring back to Bank to consult which is totally unfair on their part to give complete service when I am using airtel app....
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S
shivaji1985
from PUNE, Maharashtra
Sep 15, 2021
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Airtel voucher declined but amount deducted in my account

Dear Sir

Yesterday(14.09.2021) i have recharged my Airtel Mobile [protected] Rs-197/- ((Recharge Ref:[protected]

the same amt deducted in my account but voucher recharge declined

so kindly reverse my amount in my Account

Regards

Sonawane

[protected]...
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H
Harsha Shivu
from Bengaluru, Karnataka
Sep 15, 2021
Oct 20, 2021
This thread was updated on Oct 20, 2021
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Broadband Internet excess charge fraud

Address:128/1, 2nd floor, 12th B cross, 6th Main, JP nagar 3rd Phase Bangalore 560078

The issue that I have experienced was: I had raised an request to cancel my service (broadband: [protected]) on 27 Aug 2021 and I received a call from an agent named Abhishek where he insisted me to continue the service. Upon rejecting the he offered me 10 days of free rental for the usage of the internal. I tried to reject this offer too but he insisted to give a try. I just accepted and removed the entire connection and wiring. I again...
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