Airtel Complaints & Reviews

Pathetic airtel team,
My no [protected]
I have recharged 200 RS . it deducted 35 RS three times any third party service s which is not activate by me. My whole amnt got deducted for unnecessary service. When I talk to CSR Mr. Kuldeep and anup they hardly tried to help rather tried to get rid off me..
This why I stopped using airtel such cheater to its long time customers .

I lost my faith on airtel.
They keep on deducting till it bal become nill for no reason . some time I got refund some time I didn't know they made huge deduction s.

Airtel cheats people. Thanks God we have other options in the market. Airtel will not only loose me but also other 5 connection s in my family.

Thanks for no help.

Dear sir,
I am your airtel mobile company customer and i have been already purchased 23 airtel sim but even then i have not got any cheap call rate scheme. I had also called on ur customer care number related to this matter but there is no response. I am also suffering from network problem time from 9 pm to 9 am.

Kindly send many cheat call rate schemes as soon as possible.

Thanks.

Customer

Ramnewal yadav

Mob. [protected]
Dsm sugar mills rajpura
Tehsil-gunnaur
Distt.-sambhal

I am a pre paid airtel customer. My mobile No is [protected]. I have recharged Rs.500/- through net banking on 02.04.16 and Rs.200/- through easy recharge on 03.04.16. Every time, it shows that transaction is successful but till date nothing is credited in my account.

I tried my level best to speak to your customer representative but all in vain.

So, I request you to take immediate necessary action so that both the amount is creditted in my acount immediately.

Hope, to maintain a good relationship, you will take immediate necessary action.

Again airtel has disappointed me…..

Using airtel since 2008, due to network issue switch over to other network. But last year in oct-16 i have received a mind blowing plan from airtel for which i was looking for….

Visited your store number of times for clarifying about the plan and network but i have been assured by your customer representative that their will be no issue/problem in network and our network is the best in market.

From the 1st day, i was never ever able to make a phone call from inside my home without having voice break or call drop issue. I was offered 2.7 gb of 4g data; which is an irony that i never ever got 2g network in my home. I have to step out every time i have to make a call or receive a call.

Since then, i personally visited airtel store on numerous occasion and registered complaint, every time i have been assured that the issue will be resolved within week but regret to inform you that till date i have not seen any improvement…

My family has to call me at least 20 times to make my phone ring. Every time it rings, the call drops within a minute and that minute also suffers from severe voice breaking issue. Who will be responsible, in case of any emergency, if my family wants to reach me and can't due to airtel's pathetic service.

While generating bills, you guys don't even get delayed by 1 second, you charge for every second the call is made. But tell me how am i supposed to make a call while having such network issue.

I am in procurement field and most of the work is carried out on phone. I had lost many deals due to severe network issues.

Airtel is cheating the customers by luring with it's fake commitments of having widest and reliable network. I challenge you to take 4g challenge inside my home. Your 4g girl can't even make a call without having voice break issue or call drop in my home, using internet is beyond imagination.

If airtel is not able to resolve the network issue, then should provide free of cost service till the issue has not been resolved.

You are requested to acknowledge my complaint resolve at the earliest….

Thanking in anticipation.

Details -
Name- vishal varma
Mob no. [protected]

Hi i have purchased the airtel 4g wifi hot spot device with the data plan of 10GB unlimited for a month. Initially when I got the device the representative told me that post 10gb o[censored]sage I will be able to use 3g unlimited . But that is not the case and also. when ever i switch on the dongle even with out any device connect i could see there is some data usage. The 10 GB gets used with in few days even though I rarely open any videos. NOt only me many users have posted the same complaint on airtel in online forums. I raised complained and a call back office from airtel agreed that there is this issue with airtel everywhere that is they charge more than what is actually used. e asked me to change the network. But I have paid 2400 + taxes for the dongle device. airtel needs to stop this data looting

Sir..Airtel d2h id [protected]
My mobile no.ragistre. [protected].remove channel no. 354.355.358.362.368.& all kids channel detective plans
Plssssss

I requested for my pre paid call details but customer care is not ready to provide me the details,
I have lost my mobile and the thief has made some calls using my phone, if you could help me get the last call details, i could catch the thief.

Please help me get the call details,
Mobile no - [protected]
Consumer name - rhp srivastava


Thanks & regards,
Naren

Dear Airtel

I am a using your company sim last 7years.till now i am not gatting best offre for 3g internet or activet my number in 4G and provide the best internet offer
my number is [protected]
name satyaveer Yadav
Rajasthan

Hi sir,
I lost my phone yesterday while travelling to kasi from ongole.
So, please block my number immediately.

Number : 91-[protected]

Regards,
Hari

I am not receiving sms on my airtel sim [protected] for quite some time now.

I don't receive otp from banks or verification codes from other sources.

Also i am not getting messages from irctc, makemytrip etc.

I don't even get an sms from airtel after paying regularly. My number is [protected]. Please resolve this issue .


Regards
Chetanya gehlot
[protected]

Hello,

I am amin and i have been using [protected] number for the past 2 years and i just got to know that my sim card has been disconnected due to "non usage" .

I have validity on the prepaid sim card till 2021 and even if the connection was being disconnected i think the customer should have been intimated at least in the first place rather than doing it without even letting him know.

Moreover now coming to the usage part..I agree that there has not been much outgoing from my mobile phone however if i'm right and this does exist in your records there has been incoming.

I am unable to do businesses transactions with my number. I tried to speak to customer support executive and appellate authorities of bharti airtel but instead of activating my number they are giving irrational excuses.

I am facing irreparable losses due to unprofessional behavior of the company.

Kindly get my number activated on my sim card again.

Please continue my bill plan

Bill plan name: new airtel 150 plan_bp_dl
Bill plan rental: rs 150
Packs
1. 100% advantage pack rental waiver discount
2. 150 mb 3g gprs free, at 3ps/10kb(After 150mb, 100% [protected]@20kbps)@50
3. 500 mins local airtel to airtel call free(Exc cug) to 1 [protected]@rs 25
4. 700 local mobile to mobile [protected]@ rs 200
5. Advance rental 999 (36 months) discount
6. New airtel advantage offer rent rs50
With humbly request, i awaited your positive step.

Thanks

With warm regards
Vinod kumar
[protected]

Dear Sir/ madam
I would be highly greatful to you i[censored] provide me the details of incoming and outgoing calls for last three months, my airtel prepaid no.[protected], on my email id (janardhana.[protected]@gmail.com)

Hello,
I am sathish have been using [protected] this number for the past 7 years and i just got to know that my sim card has been disconnected due to "non usage" .

I have validity on the prepaid sim card till 2021 and even if the connection was being disconnected i think the customer should have been intimated at least in the first place rather than doing it without even letting him know.Moreover now coming to the usage part..I agree that there has not been much outgoing from my mobile phone however if i'm right and this does exist in your records there has been incoming usage on the telephone till april end, so i really have no idea from where the 120 days of non usage thing came into.I tried contacting your customer care and to be frank...The words rude and unhelpful aren't the right adjectives to be used for the way they spoke to a customer. All i have been hearing from your customer care executives is that the number has been recycled...I hope you do look into my case and help me out with what has to be done rather than once again give the same reply that the number has been recycled due to non usage.

I have been facing network issue from last 1 month at my airtel no +91-[protected]. I have made lot of complaints but no firm action has been taken by Airtel rather they are lingering the responses and harassing me.

Issue was escalated to [protected]@in.airtel.com & appellate.[protected]@in.airtel.com under the compliant reference no 68674756.

Request concern to intervene and take appropriate action on priority.

I called today in the morning @ 8:42am to change my plan from 299 to 499 . executive gave me a time of 30 mints for my request (ref no[protected]. i waited till 1 pm and then again called for same, executive told me to wait for 7 to 8 hour (ref no 6870409) again . i waited till 9 pm nd asked again then 3rd time also i got time to wait for 4 hour.(ref no [protected]). i have been facing problem now its over, why my plan not converted if you were not able to do then why they gave me time again nd again, totally unsatisfied . worst services. never suggest to airtel to anyone.

Hi,

I had registered a complaint on 2/4/16 for not receiving any airtel messages on my mobile no [protected]. I wanted to make urgent payments however not receiving OTP on my registered mobile number. I had also registered a complaint[protected] still there is no revert. This is really not acceptable. wants a strict action to be taken against him.
Awaiting your positive response at the earliest.

I have been facing issues with airtel broadband, landline and mobile services with no resolution to it in-spite of multiple calls, emails and escalations to their nodal and appellate officers.
They charge for 3g and 4g but i get 2g in most of the places in bangalore with frequent call drops and network issues.
They charge me for 16mbps connection but the max speed i have got is 12mbps and sometime even 3-4 mbps which is really very frustrating.

Hello Team,

I want to register complaint against a new broadband connection I applied via Airtel app. I applied New Broadband connection on 30th March via Airtel app and someone named Srinivas called me and collected all documents and 1000 INR on the same day and promised me that he will make the installation by 31st March.

After which he never received my call to provide me an update. Later he texted me telling that his grand mother died and he gave his manager's number. I called his manager and he was so rude that he told that it's his wish if he want to give the connection and disconnected the call. Later when I texted him back stating him that I will complain to SP Bangalore East Division, he called me back and told he will do it by same day. Now again he is not receiving my call.

I have multiple Airtel Accounts ( 2 DTH, 3 postpaid ) on my name and have never felt such disgrace till date.

Help me to assist on this or I will be forced to write a complaint to consumer civil court.

I am providing the details for both the culprits here

Srinivas- [protected]
Murali -[protected]

Thanks,
Arindam Purkayastha
Mobile# [protected]

Inspite of so many complaints on the customer care number, No one seems to bother about any of the complaints .Every customer care representative is programmed to give the same response, " Madam it will be done by 24 hours ".I dont even remenmber how many such 24 hours have passed and how many fictional technicians have tried to fix the issue . I now understood why all of my friends have opted out of AIRTEL and have become loyal customers of other broadband services .