Airtel Complaints & Reviews

Deducted my balance for night pack customer care told that you wont be able to use as internet services are not activated on your mobile refunded my amount by frustrating me then again activated my pack deducted the same amount

I have swaped my AirTel SiM with 4G SiM. After following process I got SMS stating new sim has been activated on my mobile number. Old sim stopped working. However when i put new 4G sim it didn't work. No Network / Services with SIM. I tried with 4 different phone and have restarted devices as well multiple time but no luck

On calling Customer Care - They responded in copy book style stating everything working fine - Currently...

But it is not being shown in paytm wallet neither the recharge happened successfully.
date of incident:[protected]
time: 1:16 pm.
Desirable solution: add the money to paytm wallet.
transaction ref no:IG0BQICZR7
please resolve it ASAP.

Hi
My airtel number is [protected] and I am using Airtel from last so many years. The services are no more the same, they use to provide earlier.
Airtel customers in Chandigarh/Punjab are facing major network problem from last 6 months.
On 9/10/11th March 2016 internet(2G/3G) was not working in Chandigarh.
From 11th March evening till mid night no network was available.
I already registered complaint by calling 121 -F[protected].
Airtel should pay penalty for financial and mental harassment to me .

Regards
Airtel customer

Dear sir,
I am using airtel post paid no [protected], however i got my other airtel postpaid no also transferred to delhi ie [protected].Now i am unnecessarily paying the bills for both the nos.As such i want to surrender my one sim [protected].As already i am useing other postpaid sim of airtel .Please disconnect my [protected] no.

With regards

Sachin katiyar

Dear Sir/ma'am


I have a broadband connection in the name of emart digital ltd and the number is
[protected]. This broadband connection is not working from the past 4days,
everyday I'm raising complaint but no Is responding. I kindly request you to
take immediate action against the airtel service team and tell them to do work
and waiver my bill and clear my problem today itself. Thanks

Veeramani
Manager
[protected]

Am using airtel last 5 years postpaid, now you people giving me bad service and baring my no. always never without any information, and didn't reduce the payment when i paid it. if you send me the same con-firmly port from airtel and tell to my friends and relatives also to port

I had asked airtel to disconnect my phone under relationship number 12610124 on 9th Jan 2016. The service executive informed me that I could keep the phone in safecustody free of charge for 3 months and then decide if I would like to permanently disconnect. I agreed to it, on the condition that no charges will be raised and on confirmation, the phone was deactivated. All charges were paid by me and there were no dues as at end of Jan 2016.
However even before 3 months expired airtel on 23rd Feb 2016, reversed the safecustody of my phone. I immediately contacted their service centre asking them to disconnect the phone and via interaction ID 64930238, I was informed that my phone will be disconnected and an amount of Rs.100/- which is in the credit of my account will be refunded by 8th Apr 2016. However, I have now received an invoice for payment of monthly charges of Rs.154.91 for the period from 27-Jan-2016 to 27-Feb-2016, though the phone was not active or used by me during the period. The my credit of Rs.100/- is adjusted against the monthly charge and I have been asked to pay the balance of Rs.54.91.

I would like airtel to refund the amount of Rs.100/- back to me and settle by account.

Hi,

My no [protected]
I have activated International Roaming @ Rs.149/month plan but its not working, in US its not picking any signal in local operator, and not able to make calls and send messages,

Sir mera ner nhi chal raha hai aor complane ka koi asar nhi ho raha hai please aap ho kuch kare airtel ka site code hai bakh01

Dear manager,

I have never experienced such a third class experience from the reputed network service like airtel. You guys are not maintaining it.

You will loose customers very soon.

Very disgusting. I made a wrong choice by calling in airtel. Let me remind you that there are many other competitors seating in the market.

I am one of the poor customer of airtel broadband and i am facing issue with my internet connection from past 9 days on records.
Earlier i used to get issue every month for a week time and now they are just not allowing me to use i assume.

I have made more than 53 calls, atleast 17 times they have told me that someone will come but not sure if he is a god or what that he is just not appearing.

Their customer support team are all nonsense, they just put customer on hold and then they wait for the user to disconnect atleast 11 times this happened in last 2 days. I am chasing them from more than 8 days now.

Request you to please help me or if possible, let me know how can i file a mental harassment case against them. Some of the guys i had a work with:
Pallavi - 2 times, suchitra, ruchita, prashant, manav, prerna etc.

I know this is a big company and they have lots of gundas to settle such cases but i just hope this forum will help to teach them a lesson.

Hi,

My mobile no is [protected].

It is very disappointing that airtel claims for fastest 4g but can't offer 3g properly. The customer care executives say your Internet connectivity is working properly and without resolution hang up call. I have to use 2g compulsorily as 3g network catches very rarely. I have other airtel number in my family where 3g works absolutely fine.

I request you to immediately provide me solution on this issue. If you can't provide 3g service on my number than kindly refund me 1year 3g recharge amount and I will port my number to other company happily.

Respected sir,

Please give me this number (Airtel) [protected] call history

Call history 1 february to 10 february 2016

Mail to my email id - [protected]@gmail.com

Please please

Three days before airtel dth signal got cut i called customer care he told our side problem wait two hour after two hour automatically solve the problem after two hour no improvement again I called customer care no one picking the call next day morning I called customer service person told today evening service engineer came to ur home but not came today third day I am calling no response today i morning again called airtel technical executive speaked to me definitely today evening engineer come to ur home and solve the problem but not came any one third day today evening 7:00 clock I called airtel customer Care person told tomorrow engineer come to ur home I really disappointed in airtel customer service

Hi,
i am amit and i did a complaint with you and complaint no... Was 1241671 .
Till now airtel did not take any action on my previous complaint. Airtel's complaint no... (sr...[protected].

Pls, do needful help.


Regards,
amit prasad
[protected]

I switch my number bsnl to airtel and submitted my mnp request by 03.03.16 airtel processed that on 05.03.16 and forwarded to bsnl for approval. and sms received from 1901, i.re porting hrs is 10.03.16 11:15 PM hrs. finally my BSNL sim card becomes dead around 11:16 pm but my new airtel number is not getting on. i called customer 6 times no good reason, finally they told that you should to wait further 7 days without number thereafter it will be activated. reached nearby akurdi airtel outlet they are not supportive since i went for prepaid service. really this airtel is giving always worst experience always.

This is the 3rd time Airtel is cutting my line, I am a foreigner and every time my resident permit is about to expire, I get this sms from Airtel asking me to go submit my renewed visa so that my line will not be cut off. I have submitted my documents every single time and they still cut my line and make me stranded and each time I goto there office, they swear it will be activated in less than 24hrs...now it's almost 4days am without connection. This is the 3rd and I need to take it up legally...please advise.

I want to know identity of that number [protected] because that no called me so many time in night but i do not know him . he called on my family no....

Airtel Network in our area (NHPC Limited, Sector-33, Faridabad) is very poor. Neither we are able to make outgoing calls nor call received. Since 4 to 5 days the network is very poor. In some of locations in our building there is no airtel network at all. Specifically the problem is in pre-paid mobiles. I think more than 500 airtel connections are being used in this office. If this continues we will be forced to change our mobile operators.

My Earlier Complain reference: COUTL[protected]
My e-mail [protected]@rediffmail.com