The following is the content of the mail i recd from the mail id
[email protected]
This is in reference to your email regarding network coverage issue for your airtel mobile 9790946610.
As discussed over the phone (9790946610) on 03/03/2016, I would like to inform you that as per the service reference number 67664323, your feedback acts as the roadmap for our planning on network deployment and I have forwarded your location details to my technical team for future network planning.
Network enhancement involves clearance and approvals from local authorities and some external factors owing to which it may not be possible to provide you a specific time frame for resolving your concern.
I would like to assure you that it is our continuous endeavor to provide high quality service to the satisfaction of our entire customers.
But till date the problem is not solved
kindly do the needful,
regards,
V.Balasubramanian
This is with reference to your post dated 3 March 2016.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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