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Airtel Complaints & Reviews

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Updated: Apr 22, 2026
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G
gopis777
from Mumbai, Maharashtra
Mar 9, 2016
Resolved
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Resolved

Address: Mysore, Karnataka, 570018
Website: AIRTEL

Dear all,
i recharged for a value of 197 on feb 24 and received 33500 sec calls free for 28 days.
suddenly i got a message like march8th is the last day validity. and the amount is nil now.
this is not the first time,
on feb 12, i checked in *121# AND RECEIVED AN STD OFFER LIKE IF you recharge for 14 rupees you will get a validity of 30 days with std calls at 30paise per minute,
to my another airtel account from mobile offers i checked in *1213 to other services and there is an option for budget plan if you recharge for 99 rupees you will get 10000 sec free local and std that also didnt work.
i feel now airtel HAS PLANNED TOLOOT MONEY BY GIVING FAKE OFFERS. PEOPLE BEWARE OF THIS FAKE GUYS AND SWITCH TO BETTER NETWORK SERVICES
I NEED MY MONEY BACK AT THE EARLIEST
Jan 11, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Mar 10, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 9 March 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Mar 15, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 9 March 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards,
Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    H
    harsh goyal1985
    from Chennai, Tamil Nadu
    Mar 9, 2016
    Resolved
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    Resolved

    Address: Gurgaon, Haryana, 122050
    Website: www.airtel.in

    I processed to port my number ([protected]) from BSNL to Airtel on 19.02.2016.On
    29.02.2016 my BSNL number has been deactivated but till the time I have not
    received my new SIM card from Airtel.Airtel DSE give me a receipt(Sr. no. 17127
    and Book no. 323) at the time of documentation and promise me to deliver SIM
    card before deactivation. Also visited Airtel outlets, they also refuse to give me a SIM card.
    From last one Week I continuously requesting for card but no one taking
    it seriously. I am in a big problem.
    Aug 25, 2016
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Verified Support
    Mar 10, 2016
    Airtel Customer Care's response
    Dear Mr. Goyal,

    This is with reference to your post dated 9 March 2016.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtel.[protected]@airtel.com


    Regards
    Akanksha Singh
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.[protected]@airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Verified Support
    Mar 23, 2016
    Airtel Customer Care's response
    Dear Mr. Goyal,

    This is with reference to your post dated 9 March 2016.

    We would like to confirm that we have shared the resolution details with you.

    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

    Regards,

    Anil Sachdeva
    airtel presence (airtel Customer, service team)
    bharti airtel ltd
    airtel.[protected]@airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      J
      Jagat Kanyal
      from Karnal, Haryana
      Mar 9, 2016
      Resolved
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      Resolved

      Address: Ludhiana, Punjab, 141010
      Website: Consumer complaint

      From my phone using by my friend is always sending message to this number and in the gap of time when my spouse uses this phone so many illegal mms and message are coming and going . i m in doubt if my spouse is also indulging in the same . I m in doubt to break up of our relationship .
      So please give my last month call and message detail at this email id .

      [protected]@yahoo.in

      With Regards .
      Dec 30, 2016
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
      Mar 09, 2016
      Updated by Jagat Kanyal
      airtel mobile number is [protected]
      Verified Support
      Mar 09, 2016
      Airtel Customer Care's response
      Dear Mr. Kanyal,

      This is with reference to your post dated 9 March 2016.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at airtel.[protected]@airtel.com


      Regards
      Akanksha Singh
      airtelpresence (airtel customer service team)
      bharti airtel ltd
      airtel.[protected]@airtel.com
      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Verified Support
      Mar 09, 2016
      Airtel Customer Care's response
      Dear Kanyal,

      This is with reference to your post dated 9 March 2016.

      Please SMS “EPREBILL Email id” To 121 to get the bill on your E-mail id. You will be charged Rs. 50 per request for the same.

      Regards,
      Akanksha Singh
      airtel presence (airtel customer service team)
      bharti airtel ltd
      airtel.[protected]@airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        A
        aksshay
        Mar 9, 2016
        Resolved
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        Resolved

        Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

        HI

        My name is Akshay Jain and I am using airtel for past 3 years, they have started indulging in fraud and have charged me Rs 99 for their video club service, which I never asked them to subscribe me

        Please take action against this fraud company and I want my hard earned money back

        Thanks
        Dec 31, 2016
        Complaint marked as Resolved 
        Airtel customer support has been notified about the posted complaint.
        Verified Support
        Mar 09, 2016
        Airtel Customer Care's response
        Dear Aksshay,

        This is with reference to your post dated 9 March 2016.

        We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

        Look forward to receiving the required details at airtel.[protected]@airtel.com

        Regards,
        Akanksha Singh
        airtel presence (airtel customer service team)
        bharti airtel ltd.
        airtel.[protected]@airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Mar 09, 2016
        Airtel Customer Care's response
        Dear Mr. Jain,

        Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

        Regards,
        Akanksha Singh
        airtel presence (airtel customer service team)
        bharti airtel ltd.
        airtel.[protected]@airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Verified Support
        Mar 21, 2016
        Airtel Customer Care's response
        Dear Aksshay,

        This is with reference to your post dated 9 March 2016.

        We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
        We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com
        Look forward to hearing from you.
        Regards,
        Anil Sachdeva
        airtel presence (airtel Customer, service team)
        bharti airtel ltd
        airtel.[protected]@airtel.com
        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        HI

        I have mailed the details to your airtel customer service team on below mail id
        airtel.[protected]@airtel.com

        Thanks
        Akshay Jain
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          S
          shubhammaloo123
          Mar 9, 2016
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 314038
          Website: www.airtel.com

          I recharged with 179 of 1gb 3g data.but on using I found there is vast difference in data I used and available data .example when I have 1000mb and used (according to message that comes) showing 1mb then available data should show 999mb instead it showed 988mb, I didn't understand this fraud.
          Jan 6, 2017
          Complaint marked as Resolved 
          Airtel customer support has been notified about the posted complaint.
          Verified Support
          Mar 10, 2016
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 9 March 2016.

          We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

          Look forward to receiving the required details at airtel.[protected]@airtel.com

          Regards,
          Akanksha Singh
          airtel presence (airtel customer service team)
          bharti airtel ltd.
          airtel.[protected]@airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Verified Support
          Mar 15, 2016
          Airtel Customer Care's response
          Dear Customer,

          This is with reference to your post dated 9 March 2016.

          We were waiting to receive your contact details to enable us to address your concern.

          Since we have not heard back from you, we trust your issue has been resolved.

          If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

          Regards,
          Anil Sachdeva
          airtel presence (airtel Customer, service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com

          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            V
            vivek222001
            Mar 9, 2016
            Report
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            Website: airtel.in

            Sir my airtel no. Is [protected] and airtel has cut my balance without any subscription to activate a service... I want back my money 35 rs... please help me sir
            Airtel customer support has been notified about the posted complaint.
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              G
              Gadget Presenter
              from Mangalore, Karnataka
              Mar 9, 2016
              Resolved
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              Resolved

              Address: Bangalore, Karnataka, 560064

              Be aware of Airtel they disconnect and take your valuable number and will give to someone for money .. even for unknown reason if ask they will disconnect your call biggest frads and cheaterd in the telecom inds. they took my 10 years number and gave it to some one not only mine i have seen so many persons this hapn.

              so please aware of this frauds and port to other network immediately else you will loose your number.

              go for any other network
              Mar 4, 2018
              Complaint marked as Resolved 
              Resoved after long time
              Airtel customer support has been notified about the posted complaint.
              Verified Support
              Mar 10, 2016
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 9 March 2016.

              We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

              Look forward to receiving the required details at airtel.[protected]@airtel.com

              Regards,
              Akanksha Singh
              airtel presence (airtel customer service team)
              bharti airtel ltd.
              airtel.[protected]@airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Verified Support
              Mar 15, 2016
              Airtel Customer Care's response
              Dear Customer,

              This is with reference to your post dated 9 March 2016.

              We were waiting to receive your contact details to enable us to address your concern.

              Since we have not heard back from you, we trust your issue has been resolved.

              If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

              Regards,
              Anil Sachdeva
              airtel presence (airtel Customer, service team)
              bharti airtel ltd
              airtel.[protected]@airtel.com

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
              Dont keep anything of Airtel product they are very big cheaters . if you have one immediately disconnect and go for other network

              Airtel is big blady frauds cheating to public and they have all uneducated staffs cheap one.. and very well learnt how to cheat, customers. a big fraud community they have.
              Fraud and cheat another meaning is AIRTEL
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                A
                amolkits
                from Manuguru, Telangana
                Mar 8, 2016
                Resolved
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                Resolved

                Address: 603202
                Website: airtel.in

                Hi,

                I the undersigned having airtel mobile prepaid no [protected] with me. I am using this no since 4 years.

                As yesterday my data pack got expired and for the same, today morning I tried to recharge my account for data pack from my airtel app but app was having some issue. So I used PAYTM for recharging data pack. I recharged with Rs 263 pack and I received the recharge successful message also. Transaction ID [protected].

                But when I tried using internet my main balance was getting deducted. I called your customer care no. They said I recharged for 4G pack and my mobile doesnt support 4G. So I have use only with 4g mobile.

                Also, your customer sr executive Mr Rahman, talked in a way I have never expected from airtel. I am really hurt by his behaviour. He was talking like as if he is the owner of airtel or president of India and I am begging to him. He was saying like as if he was doing mercy to me by attending the call. If airtel continues with this attitude then oneday definitely everybody will port to other network for sure.

                Please resolve my issue at earliest.

                Either
                1. Return the amount debited
                OR
                2.Convert the 4G package to 3G package which suits my mobile.
                OR
                3.Transfer the same amount into my main account balance.

                If you can do either of above I will be very grateful to you. If you can not do any of the above and cant resolve the issue then I am going to port to another network immediately for sure after listening to customer representatives response which i experienced today.

                Positive reply expected. Something better and customer oriented solution is expected from airtel.

                Thanks & regards,
                Amol Chaudhari
                [protected]
                Aug 14, 2016
                Complaint marked as Resolved 
                Airtel customer support has been notified about the posted complaint.
                Verified Support
                Mar 24, 2016
                Airtel Customer Care's response
                Dear Mr. Chaudhari,

                This is with reference to your post dated 8 March 2016.

                We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                Regards,

                Anil Sachdeva
                airtel presence (airtel Customer, service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  Y
                  Younisbhat
                  Mar 8, 2016
                  Resolved
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                  Resolved

                  Address: 560078

                  I have been using Airtel number for years and have had issues with them too but this time they changed my bill plan without my consent. My plan was 275 rental where I got 1500 minutes and 600 SMSs free. I was socked to see my bill today and when I called their customer care, they said that my plan was changed and because of that what should have been Rs 300 or so is Rs 1, 421.52. And interestingly enough I have not made more than 1003 calls including incoming ones which means I did not even use my plan of 275 completely for that month. I am not able to attach the bills. Please let me know when and if you need them.
                  My mobile number which I am raising the complain for is [protected].
                  Aug 16, 2016
                  Complaint marked as Resolved 
                  Airtel customer support has been notified about the posted complaint.
                  Verified Support
                  Mar 10, 2016
                  Airtel Customer Care's response
                  Dear Mr. Bhat,

                  This is with reference to your post dated 8 March 2016.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at airtel.[protected]@airtel.com


                  Regards
                  Akanksha Singh
                  airtelpresence (airtel customer service team)
                  bharti airtel ltd
                  airtel.[protected]@airtel.com
                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Verified Support
                  Mar 23, 2016
                  Airtel Customer Care's response
                  Dear Mr. Bhat,

                  This is with reference to your post dated 8 March 2016.

                  We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                  Regards,

                  Anil Sachdeva
                  airtel presence (airtel Customer, service team)
                  bharti airtel ltd
                  airtel.[protected]@airtel.com
                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    F
                    Forevergroup
                    from Gurgaon, Haryana
                    Mar 8, 2016
                    Resolved
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                    Resolved

                    Address: 110094

                    Dear sir
                    This is to inform you that i booked for new broadband connection on 4th march 2016. i have given documents with advance payment in cash to your executive. but i did not get installed broadband till date. I tried to contact your executive but he is not picking my call and ignoring me. his name was Mr. Kuldeep no. [protected], Mr. Pawan [protected]. another guyes called me mr. Mahesh [protected] / [protected] for ur connection will install with two days that is 07-march 2016. I was waiting for process. but he did not come. I tried to all people but right now all are not picking my call. I tried to contact customer care for all information. but not received any information from customer care. they told me that please launch a complain in police station with contact no.. i am planning for this.


                    Dharmendra
                    [protected]
                    Dec 30, 2016
                    Complaint marked as Resolved 
                    Airtel customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 10, 2016
                    Airtel Customer Care's response
                    Dear Dharmendra,

                    This is with reference to your post dated 8 March 2016.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at airtel.[protected]@airtel.com


                    Regards
                    Akanksha Singh
                    airtelpresence (airtel customer service team)
                    bharti airtel ltd
                    airtel.[protected]@airtel.com
                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Verified Support
                    Mar 21, 2016
                    Airtel Customer Care's response
                    Dear Dharmendra,

                    This is with reference to your post dated 8 March 2016.

                    We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                    Regards,

                    Anil Sachdeva
                    airtel presence (airtel Customer, service team)
                    bharti airtel ltd
                    airtel.[protected]@airtel.com
                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      R
                      rpsekar1
                      Mar 8, 2016
                      Resolved
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                      Resolved

                      Address: Kanyakumari, Tamil Nadu, 629401

                      Dear Sir,

                      I am using from past 8 year the same mobile number ( +91 [protected]). Two years before i was changed from Aircel to Airtel because your service is best for Abroad and India. presently i am working at UAE (Dubai) so past 3 months i unable to use the number. But this is my personal no and i am using the no for my all activities( bank, Office, family members, friends, other on line web sites, etc...) please help me to arrange the number again. ( my email : [protected]@gmail.com) other no in IND +91 [protected]
                      Mar 9, 2016
                      Complaint marked as Resolved 
                      please up date the status, I have to call any person for this... please activate as soon as possible... Regards, R.Sekar
                      Airtel customer support has been notified about the posted complaint.
                      Mar 08, 2016
                      Updated by rpsekar1
                      Thanks for your complaint status... I am waiting for mobile sim activation kindly activate at the earliest...


                      Regards,
                      R.Sekar
                      Verified Support
                      Mar 10, 2016
                      Airtel Customer Care's response
                      Dear Mr. Sekar,

                      This is with reference to your post dated 8 March 2016.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at airtel.[protected]@airtel.com


                      Regards
                      Akanksha Singh
                      airtelpresence (airtel customer service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Verified Support
                      Mar 23, 2016
                      Airtel Customer Care's response
                      Dear Mr. Sekar,

                      This is with reference to your post dated 8 March 2016.

                      We would like to confirm that we have shared the resolution details with you.

                      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                      Regards,

                      Anil Sachdeva
                      airtel presence (airtel Customer, service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        K
                        Krunal K Patel
                        Mar 8, 2016
                        Resolved
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                        Resolved

                        Address: Bangalore, Karnataka, 560016

                        I requested the disconnection of my aritel broadband account long ago and there is no action taken on it.
                        Client number : [protected]
                        Requested disconnection : 7 march 2016

                        The broadband connection is not working since 3rd march and even after repeatedly calling customer care no action has been taken for the same. Hence we decided to disconnect the broadband. However the delay in disconnection will result in us paying for longer term without getting internet
                        Aug 20, 2016
                        Complaint marked as Resolved 
                        Airtel customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 10, 2016
                        Airtel Customer Care's response
                        Dear Mr. Patel,

                        This is with reference to your post dated 8 March 2016.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at airtel.[protected]@airtel.com


                        Regards
                        Akanksha Singh
                        airtelpresence (airtel customer service team)
                        bharti airtel ltd
                        airtel.[protected]@airtel.com
                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Verified Support
                        Mar 24, 2016
                        Airtel Customer Care's response
                        Dear Mr. Patel,

                        This is with reference to your post dated 8 March 2016.

                        We would like to confirm that we have shared the resolution details with you.

                        Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                        Regards,

                        Anil Sachdeva
                        airtel presence (airtel Customer, service team)
                        bharti airtel ltd
                        airtel.[protected]@airtel.com
                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          T
                          twinkleseetam
                          from Bengaluru, Karnataka
                          Mar 8, 2016
                          Resolved
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                          Resolved

                          Address: 560032
                          Website: Airtel

                          Madan was the agent who had contacted me from this number [protected], he was absolutely rude and dint even have the courtesy to listen to me. I have to know who these people are, who can randomly call me at work hours and talk rudely and disconnect the call. I have converted my post paid to prepaid connection two months ago. My due amount was zero. I got a call the next day as well from airtel and they informed me my due amount was zero. Why do they create a fake bill after that. I need to get answers.
                          Dec 30, 2016
                          Complaint marked as Resolved 
                          Airtel customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 10, 2016
                          Airtel Customer Care's response
                          Dear Twinkle,

                          This is with reference to your post dated 8 March 2016.

                          We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                          Look forward to receiving the required details at airtel.[protected]@airtel.com

                          Regards,
                          Akanksha Singh
                          airtel presence (airtel customer service team)
                          bharti airtel ltd.
                          airtel.[protected]@airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Verified Support
                          Mar 15, 2016
                          Airtel Customer Care's response
                          Dear Twinkle,

                          This is with reference to your post dated 8 March 2016.

                          We were waiting to receive your contact details to enable us to address your concern.

                          Since we have not heard back from you, we trust your issue has been resolved.

                          If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                          Regards,
                          Anil Sachdeva
                          airtel presence (airtel Customer, service team)
                          bharti airtel ltd
                          airtel.[protected]@airtel.com

                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          I had the same exp pathetic airtel customer service
                          I had the same issue the previous month.
                          Had the similar experience, audacity of the agent Madan questionable ..as customers we should be heard. Strict action should taken against this kind of support.
                          This is horrible, Its their fault that they dint do the needful on time. How are we suppose to use internet or make calls ? Conversion they take their own sweet time. As a customer we have the rights to be heard and they cannot generate a bill after the post paid connection is disconnected. Had the same terrible experience from Airtel. The Agent has to answerable for this kind of behavior.
                          Its not resolved, I still get alerts. I have mailed you the details on airtel.[protected]@airtel.com
                          I sent the details on 13th march, please check your mail. Besides, if i get alerts again I will be forced to take legal action against this.
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                            V
                            vivekm1501
                            from Bengaluru, Karnataka
                            Mar 8, 2016
                            Resolved
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                            Resolved

                            Address: Kolkata, West Bengal, 700029

                            Airtel has installed a DP box in the premises for last 2-3 years, despite repeated follow-ups they are not removing the same.

                            There was no prior permission taken by them from the building secretary.

                            Building Address - 33/c Manohar Pukur road, Behind Priya Cinema, Kolkata 700029

                            We need this to be removed from our premises as this is causing inconvenience
                            Dec 30, 2016
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 10, 2016
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 8 March 2016.

                            We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                            Look forward to receiving the required details at airtel.[protected]@airtel.com

                            Regards,
                            Akanksha Singh
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            airtel.[protected]@airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Verified Support
                            Mar 15, 2016
                            Airtel Customer Care's response
                            Dear Customer,

                            This is with reference to your post dated 8 March 2016.

                            We were waiting to receive your contact details to enable us to address your concern.

                            Since we have not heard back from you, we trust your issue has been resolved.

                            If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                            Regards,
                            Anil Sachdeva
                            airtel presence (airtel Customer, service team)
                            bharti airtel ltd
                            airtel.[protected]@airtel.com

                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              A
                              ashishdba
                              Mar 8, 2016
                              Resolved
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                              Resolved

                              Address: 560066

                              Ive requested for a broadband connection almost 10 days back and got a call from Chennai call center for the same and soon after one of the airtel representative Purushottam mobile [protected] send a person to collect 1000 rs. he collected the money on 3rd march. CEF (TBLR7075238). till now no contat. kindly look into it and help me get the connection.
                              Jan 5, 2017
                              Complaint marked as Resolved 
                              Airtel customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 15, 2016
                              Airtel Customer Care's response
                              Dear Mr. Ashish,

                              This is with reference to your post dated 8 March 2016.

                              We were waiting to receive your contact details to enable us to address your concern.

                              Since we have not heard back from you, we trust your issue has been resolved.

                              If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                              Regards,
                              Anil Sachdeva
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Mar 15, 2016
                              Airtel Customer Care's response
                              Dear Mr. Ashish,

                              Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

                              Regards,
                              Anil Sachdeva
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Verified Support
                              Mar 21, 2016
                              Airtel Customer Care's response
                              Dear Mr. Ashish,

                              This is with reference to your post dated 8 March 2016.

                              We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

                              You can also get in touch with us at airtel.[protected]@airtel.com.

                              Regards,

                              Anil Sachdeva
                              airtel presence (airtel Customer, service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com
                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              I've not yet received any proper response from Airtel. as we 2 adjusent building with Airtel fiber connectivity and DP boxes installed. but still they are saying there is no feasibility. Kindly look into it.
                              Hi,

                              Please find airtel fixedline/broadband account no is [protected]_kk.
                              My contact number is [protected].

                              Thanks for looking into it.

                              Thanks.
                              Ashish
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                                R
                                RaviKrishna rayudu
                                from Patna, Bihar
                                Mar 8, 2016
                                Resolved
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                                Resolved

                                Address: 500011
                                Website: www.consumercomplaints.in/new_complaint

                                Hi I'm Ravi and my number [protected] I'm facing a problem with my airtel number in connecting to internet, Earlier I faced the same problem 6-7 months earlier and I don't get any response from Customer service and even I forgot about the complaint, but now I'm very urgent in need of Internet . So please respond to my complaint and resolve the issue ASAP
                                Aug 18, 2016
                                Complaint marked as Resolved 
                                Airtel customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 10, 2016
                                Airtel Customer Care's response
                                Dear Mr. Rayudu,

                                This is with reference to your post dated 8 March 2016.

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at airtel.[protected]@airtel.com


                                Regards
                                Akanksha Singh
                                airtelpresence (airtel customer service team)
                                bharti airtel ltd
                                airtel.[protected]@airtel.com
                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Verified Support
                                Mar 24, 2016
                                Airtel Customer Care's response
                                Dear Mr. Rayudu,

                                This is with reference to your post dated 8 March 2016.

                                We would like to confirm that we have shared the resolution details with you.

                                Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                Regards,

                                Anil Sachdeva
                                airtel presence (airtel Customer, service team)
                                bharti airtel ltd
                                airtel.[protected]@airtel.com
                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  K
                                  Kurush Burjor Kapadia
                                  from Mumbai, Maharashtra
                                  Mar 8, 2016
                                  Resolved
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                                  Resolved

                                  Address: Nashik, Maharashtra, 422401

                                  I'm a resident of DEVLALI CAMP which is near Nashik. I live at HILL RANGE in Devlali camp.

                                  Since past 2 months, I'm not able to receive 3G speed on my data card. I have made several complaints to Airtel but there is no solution. Every time, they log a ticket number and say " we shall get back to you". They do get back, but they have not solved this issue.

                                  My Data Card is connected to a CCTV Router which I use for remote monitoring. Because of no 3G connection I'm not able to connect to the CCTV Router remotely.
                                  Dec 30, 2016
                                  Complaint marked as Resolved 
                                  Airtel customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 10, 2016
                                  Airtel Customer Care's response
                                  Dear Mr. Kapadia,

                                  This is with reference to your post dated 8 March 2016.

                                  We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                                  Look forward to receiving the required details at airtel.[protected]@airtel.com

                                  Regards,
                                  Akanksha Singh
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  airtel.[protected]@airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Verified Support
                                  Mar 15, 2016
                                  Airtel Customer Care's response
                                  Dear Mr. Kapadia,

                                  This is with reference to your post dated 8 March 2016.

                                  We were waiting to receive your contact details to enable us to address your concern.

                                  Since we have not heard back from you, we trust your issue has been resolved.

                                  If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                                  Regards,
                                  Anil Sachdeva
                                  airtel presence (airtel Customer, service team)
                                  bharti airtel ltd
                                  airtel.[protected]@airtel.com

                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    R
                                    Retheesh Rajan
                                    Mar 8, 2016
                                    Resolved
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                                    Resolved

                                    Address: Mumbai City, Maharashtra, 410206
                                    Website: airtel.in

                                    I Retheesh Rajan (mob no [protected]) recently port my number from Vodafone to Airtel. I was happy with vodafone from last couple of years except some recent billing issues. When i started my process for porting. Airtel executive give some plan which committed like 600 minits local and STD call to any number in india.Its including landline and mobile and max bill is coming up to 1300 max. Now customer care people telling like there is no such plan in this amount which including these kind of billing plan. This may issue from there customer executive. As i am a customer why i want to struggle with service provider mistake ?I am always believing in India judiciary Request for a suitable solution for this issue. Now i am not able to port back also because of the TRAI lock for 90 days.

                                    Retheesh Rajan
                                    Aug 14, 2016
                                    Complaint marked as Resolved 
                                    Airtel customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 10, 2016
                                    Airtel Customer Care's response
                                    Dear Mr. Rajan,

                                    This is with reference to your post dated 8 March 2016.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at airtel.[protected]@airtel.com


                                    Regards
                                    Akanksha Singh
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com
                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Verified Support
                                    Mar 23, 2016
                                    Airtel Customer Care's response
                                    Dear Mr. Rajan,

                                    This is with reference to your post dated 8 March 2016.

                                    We would like to confirm that we have shared the resolution details with you.

                                    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                    Regards,

                                    Anil Sachdeva
                                    airtel presence (airtel Customer, service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com
                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      R
                                      ravisaini123
                                      from Mumbai, Maharashtra
                                      Mar 8, 2016
                                      Report
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                                      Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                                      Website: airtel.in

                                      I am trying to port my hyderabad airtel postpaid to Delhi airtel postpaid & had sent sms 'PORT [protected]' to 1900 4-5 times but haven't received the UPC. I was asked by Airtel gallery people to call customer service.3 diff cust Service rep gave incorrect info & issue is not resolved yet becoz of this I am being charged for roaming.
                                      Airtel customer support has been notified about the posted complaint.
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                                        P
                                        prakash choudharyy
                                        Mar 8, 2016
                                        Resolved
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                                        Resolved

                                        Dear sir -[protected] this numbers send adult message and abusing on call so i want to blok this number and react on this number. Plzzzz fast help me

                                        My number is [protected]
                                        Jan 16, 2017
                                        Complaint marked as Resolved 
                                        Airtel customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 10, 2016
                                        Airtel Customer Care's response
                                        Dear Mr. Choudhary,

                                        This is with reference to your post dated 8 March 2016. Please use our call manager service to manage such unsolicited calls.

                                        Please refer this link - https://www.airtel.in/airtellive/service/ACM to know more about the call manager service.

                                        You may also report this to law enforcement authorities.

                                        Regards,
                                        Akanksha Singh
                                        airtel presence (airtel customer service team)
                                        bharti airtel ltd
                                        airtel.[protected]@airtel.com

                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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