Airtel Complaints & Reviews

Our Telephone No.[protected] and not working since 14 Aug'2015 due to some outage work continue in my area. Now in working since 11th March 2016 (Details are attached in Image). Our dues are cleared upto 15/12/2015. Now bill generated from 16/12/2015 to 15/03/2016 and connection not in working from 16/12/2015 to 10/03/2016 finally complaint resolved on 11/03/2016 so I want a waiver from 16/12/2015 to 10/03/2016. Complete details are attached in Image please read it and solve my problem as soon as possible because Airtel pressurize me for payment of bill. Our outgoing also disconnected from 16/03/2016. I call many times by mobile in toll free no [protected] they give me date, again give me date, again give me date and problem not solved.
AIRTEL COMPLENT DETAILS WITH DATE
DATE OF CALL DATE GIVEN INTRACTION ID COMPLAINT REF NO
FOR PROBLEM SOLVE
04/01/2016 09/01/[protected]
14/01/2016 20/01/[protected]
21/01/2016 31/01/[protected]
01/02/2016 10/02/[protected]
11/02/2016 20/02/[protected]
22/02/2016 29/02/[protected]
03/03/2016 03/03/[protected]
17/12/[protected]
21/12/[protected]
11/01/[protected]
11/02/[protected]
05/03/[protected]
07/03/[protected]
18/03/[protected]

Dear team,

30.3.2016 i made a payment of air tel bill of INR 1500. it is debited to my account but still not credited to air tel bill.and it is not reversed to my bank account also.am request you to please credit to air tel or reverse to my account.please do the needful.

Regards,
VI JAY P
[protected]

Airtel called me up on around 20th march 2016 and allure me with some bill plan, and requested me to port my number from Vodafone to Airtel. My mobile number is [protected]
I agreed to the offer, since vodafone signal is not adequate in my office. And in this process, vodafone as per guidelines, deactivated my connection on 30th march 2016, but Airtel has not activated it yet. And in all this hassle, i am left with no connection. I contacted so many times to Airtel customer care, and when i personally visited their office in lajpat nagar- delhi, i was told that i was given wrong sim card by Airtel representative and this all process has to be start again. They said they will collect the documents again and it will take atleast 2-3 days more. And after all these mistakes, not a single apology from their side. They said they cant do anything. I could not do any online bank transactions, or any other transactions because OTP comes on mobile phone. I am suffering because of inconvenience caused by Airtel.

Maximum time "network busy* signal and other time very very weak signal. The worst network signal is air tel i have been experiencing that ever seen. My number is [protected] resisted with the name of bidhan haldar. Today also network busy since early morning.

On 30th March, 2016 at about 10 PM my prepaid balance has reduced from RS.100/- to 0 balace and the messages came in every 5 minutes stating you used 10 and 12 MB and all the balance has gone even the Mobile data switched off. Your customer care executive and higher-up also not given proper response to my calls. My mobile no. [protected]. Can you please solve this issue

Regards

Dear Airtel
Registered mob- [protected](no longer exists)
My mob number has changed.
I need to change my registered number in order to change/subscribe new channels on the DTH.
When I attempt that in your website, it says 'sorry technical problem, please try later'
I've repeated several times after correctly answering the security questions but failed in every attempt.
Please help
Tarun
E-mail: [protected]@gmail

Hello sir,

My phone no. +91 [protected]
I have been using airtel for over 2 years now, i have come to the brim and hereby making a formal complaint against airtel- poor connectivity almost everywhere. I used to think, the connectivity issue is because of the phone i use. I changed my phone to an i phone 6, problem still persists. I live in koramangala first block, bangalore- heart of the city and i dont have connection at all in the house. If i need to talk, i literally have to come to the balcony. I work in a company in bellandur ecospace. Absolutely no connectivity at my desk. My desk is on the 8th floor, still no use. I am suppose to get a 3g connection in my phone, im barely getting 'e'. Not even a single whatsap message leaves from my phone. Its so difficult having an airtel connection. At the end of the month, without fail, bill comes upto rs 900, for nothing i have used, because i am sure 3g never activates. This is day light robbery and need to be stopped. My patience hav run out. Next i will be writing an email to some of the chief editors of popular newspapers in bangalore.

I lost my sim today with number [protected] airtel number..kindly block it as soon as possible...help me in getting the same number..to avoid usage by any antisocial element kindly block it...i m nt sure where i lost it...n now when m calling my number itz nt goin through

I am regular Airtel post paid customer with[protected], presently I transfers my unotber Airtel post paid no ownership to my family plan and activated regularly, after 24 hours my number have problem like number does not exist, reson address verification wrong,
No one per came to my home for address verification or called about my address

Ramnik Chhabhaiya
[protected]

My airtel prepaid number is [protected] and today at about 2.30 pm my prepaid balance was debited by Rs. 99 by your company and sent a messege that it has activated ditto tv service in my mobile for 22 days. This is an absolute wrong and illegal deduction without my concurrence. I have spoken to Mr. NAROTTAM MONDAL in airtel customer care service who has compelled me to believe that it was my mistake to be a subscriber of airtel mobile service. Therefore, I request you to return my Rs.99 otherwise I have decided to port to some other prepaid service.


Thanking you

Asim kr. Das

I am an airtel postpaid customer.I have a pack of hello tunes activated on my number.For this service I have been charged Rs 280 for a year, but even then I am being charged for it every month.This has not happened once but even after chiding the the executives, it is being repeated and for that I have to pay extra charges.I cannot call the customer care every month and waste my time explaining him the issue.Please help I am being overcharged every month.

Dear airtel
I would inform you that today i totally embarrassed your network issue. I have complained on last sunday (27/03/2015) regarding my network issues but till date didn't get any proper response from airtel side. Now today i got a message that have written "dear customer, the service request no. 68543947 regarding network issue on your airtel mobile has been resolved. Thank you for choosing airtel services."
Please let me know if you can't able to fix my network issue then i'll port my no to another network. This is totally embarrassing your network and please stop your advertisement which's you make fool to public.

Dear Sir,

I have bought new Airtel D2H connection before a month ago.

After that, eventually I have to face bad signal problem and picture was not clear.
So, since last couple of days, I am not able to see any channels on my Airtel D2h tv connection though I ahve pay money.

The reason was, while first time installation, installation engineer did not install the dish on correct place.

So, I have raise the complaint on Airtel Customer care.

I got a confirmation from Airtel customer care, for the reallocation for the dish I don't have to pay any extra money as it is engineer’s fault. So Aitel should bare this expense. (On call : [protected] by Mosin Ansari)
After that, I got a call from reallocation engineer to pay extra money of rps 250/- for this, (On call: [protected] - Alpesh Makwana)

As this is airtel's engineer's mistake, why should I pay this amount.

Airtel refuse to solve the issue and asking for extra money.

Please look into it and solve this issue as early as possible.

Airtel D2h Customer ID: [protected]
Registered Mobile Number: [protected]
Name : Ashwin Shah

Thanks,
Akash Shah

Respected sir my mobile no [protected], from one year telling till to customer care dont cuttin my talking balance, they cuttin my balance account 72 ruppes yesterday
Pls help it your faithfullness user Adi

I'm prepaid airtel customer. My call details, location details, data consumption for one year is given to third party. I was not intimated about this. Due to this someone is threatening me in my number.I m very depressed. I asked in customer care they say they did not give. But I have records. I'm very depressed. How is this possible? How do I find this? This is breach of privacy.

I haven't used any data service but they are generating the bill and giving notice to pay the bill by giving notice from an advocate.I used airtel postpaid sim 5 months ago but I am not using the data services from it I used the WiFi of other network but kept the sim only for WhatsApp number even without using the data they are generating the bill for 3 months and intimating me to pay the bill

I purchased Airtel prepaid SIM No : [protected] from one of the shops at Bangalore (Kanakapura road) on 27 Mar 16. Local verification was done on 28 Mar. Still SIM not activated. I am unable to find any help or solution. Please help resolve!!! Thanks, Arun

I am visiting india and the Airtel customer support and complaint handling is very pathetic. Please look in to this seriously!!

Hi mi name is Tahir Ahmad Bhat and I'm using a postpaid sim of airtel company . My sim no [protected] and I have a bill of 1800 Rs almost.so I request you kindly do some discount in my bill. U can also mail me at [protected]@gmail.com.

I had registered online for home delivery of Airtel 4g device on 12th March 2016 from Cochin in Kerala. I promptly received an sms confirming receipt of my request and mentioned that a local representative will contact me soon. I followed up at least 8 times by calling the Chennai number mentioned in the sms regarding the same till today the 30th of March 2016 and all I received was sincere apologies. But not even a call from the local office.

This reflects really bad on the company and is not worth it after spending millions on Airtel 4g advertisements.

Received a message as under

QUOTE
Services for your Airtel mobile will be disconnected soon. Please use your Airtel money balance or transfer it to your bank account else balance will ne forfeited.
UNQUOTE

Cant understand the meaning of the above message. I want to continue my prepaid airtel mobile connection no. [protected].