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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 1624

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M
madhurana
from Hyderabad, Telangana
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Delay in activation process

Address:Hyderabad, Andhra Pradesh, 500080

When i tried to move Away from Airtel by porting, Airtel people called me and promised that they will activate the reduced call rates with in half an hour . But even after 10days they did not activate the pack which they have promised . Airtel is making False promises to the customer and when i called to the cc care, they are saying we cant do anything its a technical issue and i should wait till it get activated .Its been more than 10days...
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C
Chat2608
from Bengaluru, Karnataka
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Incorrect internet charges

Address:Bangalore, Karnataka, 560095
Website:Airtel.in

I am receiving no proper 3G connection in my area Koramangala and this has been confirmed by there nodal and appellete office via email. I hve been chasing them for compensation since September 2015 .i am not able to understand hw can they charge for a faulty connection.My postpaid number has been suspendef due to non-payment....
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P
Prasun Katiyar
from Mahoba, Uttar Pradesh
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Network strength

Address:Lucknow, Uttar Pradesh, 226016
Website:www.airtel.in

I have conplained to airtel since 3 months but they are not resolving my problem. My problem is that the 3G network strength is so poor that it works worst than 2G internet. This problem is happening since 3 months....
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D
Danikonda Raghava
from Chennai, Tamil Nadu
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Bill not updated

Address:Rangareddy, Andhra Pradesh, 500018

Sir,

This is Janaki Raghava Rao, my mobile numer is [protected].
This is post paid number..iam recharged this number on 16/01/2016 with 455 rupees like prepaid number..

After i have message like this

^Recharge Successful on datetime#, MRP:Rs455.00, PF:396.38, Revised STax:Rs57.62, Talktime:Rs1.00, Balance:Rs0.00, TransID:[protected], Benefit:2 GB 3G for 28 days + Download latest telugu songs...
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P
PVTen
from Gurgaon, Haryana
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Non activation of prepaid sim for 5 days

Address:Pune, Maharashtra, 411027

I purchased a new prepaid 4g sim for my wife on Friday 22 January however the
services of the sim have not started yet.

Mobile number given[protected]
Sim number-[protected] HLR2
Sim taken from - airtel 4g store, near Sai chowk, New Sangavi, Pune 411027

It is really pathetic in this day and age that a simple service takes so many days to start.

COntact number-...
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S
sengottaian
from Chennai, Tamil Nadu
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Postpaid bill generated without service

Address:Tirupur, Tamil Nadu, 641608

Sir, I did not use the my post paid mobile number for few months as [protected], also out going calls are panned . but still i got bills from airtel. i want to change my connection as pre-paid....
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Address:Jaipur, Rajasthan, 302018
Website:airtel

I am a airtel customer .
i did recharge of rupees 198 on 10th jan. 2016, received the SMS of successful recharge but it is showing the current balance 00.00 . and i could not make any call . went to local customer service but they did not help .since online customer service is paid service and my balance is 0. how can i make call ?
i again made a recharge of rupees 10 on 20th jan. and it was success this time
therefore...
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J
j harsh
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Reactivate the sim card

Address:600001

Sir

I am harsh . I had not used my sim card for last 4 months so it has been deactivated . I request you to please reactivate my sim.

My no. [protected]

Thank you...
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Address:605010
Website:airtel.in

On 23rd Jan'16 i have been recharged 3G for Rs 265/- through Airtel website. I got the message from airtel and the no is[protected]. The amount was debited from my ICICI account through net banking and the information is BIL/[protected]/AIRTEL recharge RTE[protected].

Till the date for net usage the amount was charged from my main balance instead of net pack.

Resolve this issue immediately and reimburse the...
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G
Gurugajanan
from Bengaluru, Karnataka
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Airtel broadband issues @ jp nagar 2nd phase

Address:560078
Website:airtel.in

I have airtel broadband fro last 7 month, every month I get issues . On 21st jan -16 I have registered the complaint . Till now no action has been taken . I have called more than 10 times, but its no use.

No: [protected]...
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B
Boby Kumar Rajput
from Chennai, Tamil Nadu
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Balance deduction (CBDO 20126196690)

Address:Thane, Maharashtra, 400610

I canceled an advertisement link while surfing a website on dated 26/01/2015. After that sms received from airtel that "supermodels club service has been [protected]@Rs99.0 for 30 days". Eventually, Rs 99.0 deducted from my airtel main balance inspite of I was using reliance wifi network for web surfing.

Moreover, no positive response received from customer care executives (Manish & Swati), Rather they refused to log complaint...
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J
jaiparkashrai
from New Delhi, Delhi
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Adjustments

Address:New Delhi, Delhi, 110025
Website:Jayprakkash

- AIRTEL-POST PAID
Dear Sir

I was using my Airtel mobile no.[protected] (Post paid),
Bill amount 200 adjustment
Please sir

T's/regards
Jayprakash Ray...
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M
MysticAvatar
from Chennai, Tamil Nadu
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Save card feature should not be mandatory

Address:Chennai, Tamil Nadu
Website:www.airtel.in

I went to oay my bill in Airtel site on 25th Jan 2016. When I was about to do my payment using my Credit Card, it was mentioned that my card details will be saved by default. This is WRONG. Why should my card details be saved without my permission. It means that I can only pay using my Card only if I allow Airtel to save my Card details. This is ridiculous. Earlier, there used to be an option asking whether I want to save my card details....
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A
anil101283
from Ambala, Haryana
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Not get required amount of 3g data

Address:Panipat, Haryana, 132103

Sir
I recharged my air tel no. [protected] by using airtel application with rate 448/- before recharge i checked offer on my air tel number offer is that by recharge of rs. 448/- i will get 4gb 3g data but after recharge i get only 2gb 3g data. Screen shot of the offer has been attached. Please solve the problem.
Name Anil kumar
Mobile no. [protected]...
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S
shanuraza
from Chandigarh, Chandigarh
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Regarding found sim and mobile

Address:Chandigarh, Punjab, 160014
Website:www.consumercomplaints.in/new_complaint

Please ignore my complaint regarding missing mobile and sim no [protected] on dated 19/01/2016, because i found my mobile and sim on dated 21/01/2016 at haryana roadways office sector 29.So i return back my complaint.


Thanks and regard

Shanu Raza
[protected]...
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K
Kishore Shetgoanker
from Panaji, Goa
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Internet bad service with bad customer care support

Address:North Goa, Goa, 403507

This is to inform every one very very bad interenet and bad customer care support from airtel its was last 15 years working in it field but this is very very baad not good dont know were to remove the frustation...God know hoe to handle this people...
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N
Niniya
from Gurgaon, Haryana
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Charging extra amount for the data i didn't even use

Address:641030

Last month, I changed my postpaid plan from 999 to 1499 on 26 of December. Then I activated Smart pack internet for 1705 rupees. so the total should be 1499 + 1705 = 3204. But my the bill I got is 5752.46. I called customer care for clarification. I am here to complain about AIRTEL SCAM.

this is how they said..
1499 - current plan (ok)
1705 - smart pack internet (ok.. I am aware)
1500 - internet from...
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R
Ravi Bhushan Prasad
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Port request which was denied by airtel by making mockery

Address:Ranchi, Jharkhand, 834005
Website:Airtel

Respected sir/Madam,
I had given request for my no [protected] to be port from Reliance to Airtel on 23rd Dec 2015 to Airtel office. I had paid Rs 50/- for new SIM and I had submitted my photo and documents.
Later I had dropped mail to Airtel nodal team, Bihar asking regarding status of my port request in reply of that Divya Kumud from nodal team confirms that although they had received my documents but port request was not...
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Sreenivas Boggarapu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in giving new broadband connection

Address:500076

I have requested for AIRTEL broadband on 11/dec/2015, as i searched in internet about AIRTEL SERVICE, they asked my address so that they will confirm whether they have feasibility to provide connection, at that time they confirmed that they have feasibility to give connection but till now i didnt get any connection, As i already escalated the issue in AIRTEL, LEVEL 1)198 complaits
LEVEL 2)NODAL OFFICE LEVEL 3)APPELLATE, As they confirmed...
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C
Cruiser roy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic service by customer care of airtel lead nitesh

Address:421501
Website:Customer care

My dads number is [protected], i called the customer care and informed them about the deductions of 53 rupees which was not known to my dad for the account of wap services.

This has become very common about airtel mobile team doing this and cheating customer. I called customer care with a hope that they will resolve my issues however they were so arrogant and pathetic over the call i was amazed to see their response. There was...
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