Airtel Complaints & Reviews

Hi,
i am amit and i did a complaint with you and complaint no... Was 1241671 .
Till now airtel did not take any action on my previous complaint. Airtel's complaint no... (sr...[protected].

Pls, do needful help.


Regards,
amit prasad
[protected]

I switch my number bsnl to airtel and submitted my mnp request by 03.03.16 airtel processed that on 05.03.16 and forwarded to bsnl for approval. and sms received from 1901, i.re porting hrs is 10.03.16 11:15 PM hrs. finally my BSNL sim card becomes dead around 11:16 pm but my new airtel number is not getting on. i called customer 6 times no good reason, finally they told that you should to wait further 7 days without number thereafter it will be activated. reached nearby akurdi airtel outlet they are not supportive since i went for prepaid service. really this airtel is giving always worst experience always.

This is the 3rd time Airtel is cutting my line, I am a foreigner and every time my resident permit is about to expire, I get this sms from Airtel asking me to go submit my renewed visa so that my line will not be cut off. I have submitted my documents every single time and they still cut my line and make me stranded and each time I goto there office, they swear it will be activated in less than 24hrs...now it's almost 4days am without connection. This is the 3rd and I need to take it up legally...please advise.

I want to know identity of that number [protected] because that no called me so many time in night but i do not know him . he called on my family no.

Airtel Network in our area (NHPC Limited, Sector-33, Faridabad) is very poor. Neither we are able to make outgoing calls nor call received. Since 4 to 5 days the network is very poor. In some of locations in our building there is no airtel network at all. Specifically the problem is in pre-paid mobiles. I think more than 500 airtel connections are being used in this office. If this continues we will be forced to change our mobile operators.

My Earlier Complain reference: COUTL[protected]
My e-mail [protected]@rediffmail.com

Sir,
I was recharge my DTH as per offer company tolled that "If you will pay for 10 months we will give 2 months bonus" it means pay for 10 month and get two months free. But after charging on line company recharge my DTH for 360 days. as per company commitment 10+2 month = 365 days.
so kindly do need full.

There is absolutely no Airtel network coverage inside the ODC's in TCS siruseri.
Made N number of complaints and I could see some complaints here dated back to 2010, and still no action has been taken by Airtel. Every member working in TCS Siruseri with Airtel number are facing hard time and considering switching to Vodafone and docomo.

I have purchased airtel top-up recharge of 30/- while scratching it, i have lost two digits of its pin number, please send me recharge pin number, i am sent you details of top-up recharge serial number; [protected] pin number: 9942 **[protected]

Cancelled new broadband connection.

I want Rs.1000 installation money refund.

Contacted many times but no action. Uploaded all the details on http://airtelonlinerefund.com/ as per customer care advise.

Please refund my money
Application Number : ONKOLKA01396544
Transaction Status : Successful
Transaction Reference no. :[protected]
Transaction Date & Time : 24/02/2016 11:29:04
Payment Amount (Rs.) : 1000
Paid from : Debit Card

I have receipt, bank statement.

I request kindly to revoke the 3G recharge I have done. Unfortunately the number I gave was wrong. I called customer care. It seems they can't do amything about it.

Wrong number entered : [protected]
Transaction Reference Number : 904605
Date : 11 Mar 2016

My correct phone number : [protected]

Earlier i wrote :

i am AAYUSH MEHRA using airtel postpaid no. [protected]. there are wrong charges charged in my BILL dated 09-Feb-2016 of Rs. 1009.21. As per my current BILL PLAN : Airtel Shree Community 75 CUG Plan (Without SMS Plan) @ rs. 75 monthly rental. the call charges are : LOCAL/STD Airtel to Airtel mobile, to other mobile, landline, Airtel CUG are na/min or 0/min . totally unlimited. but i am charged Rs. 897.50 as Call Charges & so on. as per my plan charges i was to be charged total Rs. 85.87 (Rs.75 rental & 14.50% service tax), they are same as previous paid Bills. but i had been charged wrongly. in whole BILL CYCLE till 7th Feb. 2016, the unbilled amount was showing Rs. 0.0 but after 8th the Unbilled was showing Rs. 830 & after that Rs. 876 which is showing currently.

finally i got waiver in my bill dated 9-feb-2016. but the unbilled amount complaint had not been resolved till yet. the unbilled amount is still increasing after 7th feb as mentioned earlier. also that after 8th feb. unbilled was showing rs.830 then Rs. 876. yesterday it was showing Rs. 930 & today its showing Rs.950 (as of 13th feb). actually, its a new bill cycle, so how can the unbilled amount be charged in my account (as in my BIILL PLAN all call charges are 0/min, internet service is not active) & old wrong unbilled amount of previous bill cycle i.e., in Rs 830 is getting mixed up with unbilled amount of this months current bill cycle. kindly airtel check this unbilled amount case in my past earlier month's BILL Cycles/Bills of my account. Unbilled amount earlier was used to Rs.0.00. if this kind of service is given by airtel, then i m sorry i had to complaint in consumer forum regarding fraud billing & port out my number into other operator. kindly airtel contact me A.S.A.P. i had already mentioned this unbilled complaint issue also in earlier Reference no. 67789154. i got the update of this reference no. 67789154 as (complaint resolved. As per our records, the charges levied in your airtel mobile bill are valid.) but how can it be as the benefits needs to be working according to my active BILL PLAN regarding call rates. another reference no. F[protected] registered on 12-FEB-2016. i don't have any update about this reference no. i had complained to appellate authority but they said to mail me the complaint as backhand technical dept. will check that why i m facing this problem ? also kindly airtel look into this matter & call me too. first call me on my mobile no. [protected] but if i don't pick up/unreachable then call me on my alternate no. is [protected].

the unbilled isuue is still persisting. The unbilled amount as of 22-Feb-2016 is Rs. 1309. The unbilled amount is getting continuously increasing with unbilled amount of previous bill cycle. I talked to appellate authority @ [protected] for the same, they said me to attach a screenshot of the current unbilled amount so that they can provide resolution A.S.A.P. . As far as by my knowledge, my bill plan call charges are free i.e., 0/min for local/std. So how can unbilled amount is being charged ? I also asked appellate team about my bill plan benefits working or not ? They said to mail me, this will be checked by backhand team. Please call me A.S.A.P. i am thinking that at the time of next bill generation also, I shall be charged wrong Due Amount.

Writing on 09/03/2016 :

I AAYUSH MEhra using airtel postpaid no. [protected]. I have been charged wrongly 2nd time for the same previous issue. I have been charged Rs. 1245.78 this month of bill date 09/03/2016. The charges levied in the bill are not as per bill plan/bill plan call rates. Kindly waive off the wrong charges levied in the bill or I will complaint in consumer court. As per my bill plan call charges of all operators local/std are free. But I m charged wrongly. i had contacted airtel nodal officer, appellate authority regarding this but they are not ready to listen me else they are forcing to me pay the bill at any how. i had also attached the screenshots & sended them but they are dening the same & giving false exuses so on...

I am using a prepaid number and 4G services are not provide to me despite of chnaging my sim 3-4 times to 4G and Airtel stores dont help either one store have sent a mail to some office but after 2 months there are no response and my 4G is still not working and another store is saying we can't do this sorry go to this stores n that store!!
Need help!!

Dear sir ..

Please looking the website offer recharge..Not full talk time amount.Not support customer care and supervisor..
My no.-[protected]
Date-10.03.16 (11am)

Ref.No-cbnrv[protected]

Exclusive limited period offers specially for you!

More than full talk time offer
Extra data offer

Recharge with amounts below and get full talk time + 10% cash back
New offer amt new offer benefit new offer validity
R20 talktime rs. 22 unlimited recharge
R30 talktime rs. 33 unlimited recharge
R50 talktime rs. 55 unlimited recharge
R100 talktime rs. 110 unlimited recharge
R110 talktime rs. 121 unlimited recharge
R200 talktime rs. 220 unlimited recharge
R300 talktime rs. 330 unlimited recharge

Thanking you...

Dear Sir, There was a call on mobile [protected] from [protected] Idea Cellular on Ist March 11.50 AM and Idea cellular has charged Rs.46.18 for 46.33 minutes duration. But I have not called this number. It may be by mistake. The next day on 2nd I called my friend [protected] and enquirered about the call on 1st March 2016 at 11.50 AM. He told me there was ring and there is no response and he has not heard any voice.
Can you check the number and confirm me whether the call was there for 46 minutes. If any record for incoming call record is available .please send me by mail [protected]@yahoo.com. If the call duration is available for 46 minutes then I will accept this call charges of Rs.46.18.I have informed Idea cellular that I have not made this call. V.S, Iyer, [protected]

Dear Concern,

I have tried to search online for Update of Mailing Address, but not able to find any link.

I would like to change my mailing address due to shifted in new house, You are requested to update my new residential address in your database system.


New Address:-

Manish Asati

Poddar 'Samrudhi Evergreen'
Building No. 93,
Flat No. 201
Near Juveli Bridge,
Viilage Sape
Badlapur East
421503

My Phone No. [protected]

# [protected]

I have recharged for 28 Days Local mobile at 35p/min for Rs69 on 5th march 2016 from paytm and my order no. is [protected]. Today 10th march 2016, i receive message from airtel saying recharge of Rs69 has been expired even though i have more 23 days.

Location where I submit the details - Airtel Store, lingampally. Opposite to Dominos, near Gulmohar park colony, serilingampally.

I've submitted discontinue request on 22nd Jan 2016 of my airtel 4G data connection before my billing cycle 23rd Jan 2016 in Airtel Outlet and I stopped using that sim. After that I've followed up with them multiple times but they do not disconnect my connection and keep sending me bills.

Dear Sir,
When incoming calls which are not saved in my contact lists has been disconnected automatically last 5 days so kindly request you to resolve it immediately

Without my permission, VAS IR99 got activated and amount of 51.41 been deducted. Would request a refund.

I will give the phone number to the concerned personnel.