| Address: New Delhi, Delhi, 110025 |
Dear service team,
Hi, this is Mohammad Ali from New Delhi having airtel prepaid connection no. [protected]. I lost my mobile today early morning, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.
Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.
14/2/2016
Thanks,
Mohammad Ali
Jamia Millia Islamia
New Delhi-25
Airtel customer support has been notified about the posted complaint.
This is with reference to your post dated 15 February 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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