Airtel Complaints & Reviews

I have recently observed two balance issues in my account.
1. I recharged my DTH account [protected] on 14th dec 2015 with 510. It showed validity till 13th Feb that time. However later in Feb, it started showing validity till 9th feb. So there was extra loss incurred someday.
2.Also, on 9th Feb My account balance showed Rs. 23. I however made a recharge of Rs. 320(15 cashback), as it showed the last day of validity period. So my total balance would have been Rs. 358 on 9th. But on 14th, my balance is 288, which is Rs. 20 short, as per Rs. 10 deductions/day of my current pack.
I want to know my balance history of the days, so that i can get to know when did all these balance descrepencies occur, and when did others of such type occured...Also, I want a refund of that amount. My contact no. Is [protected].

I raised a complaint in the same forum a few days ago stating --
I received a message from 121 stating-Recharge before expiry to get your unsed 3G Data carry forwarded .I did the same but the data has not be carry forwarded .Moreover on repetitive calls to the customer care, there is rude and unethical response from the support people .They are not ready to listen just monotonously mutter their crammed lines for all issues and talk in a harsh tone

To this i received a reply from your side to mail the number and details .I have already mailed my airtel no and contact number to airtel.[protected]@airtel.com .No resolution has been done from your side .Please contact me soon regarding this issue .

Sir on 02/12/2015, 03/12/2015, 07/12/2015, 15/12/2015, 25/12/2015, 02/01/2016, & 19/01/2016. i had requested my airtel no. [protected].(pre-paid) DETAIL CALL DATA for SIX months. through MY emai. to (1)[protected]@in.airtel (2) nodal officer (3) and appellate authority. respectively. Till to day i did not get my airte no [protected] detail call data . ON 13/01/2016. I had migrated from prepaid to postpaid.

I am requesting you sir kindly arrange to issue me my airtel no [protected].(prepaid) DETAIL CALL DATA.. for ONE YEAR / SIX MONTHS. ( UP TO 05 /10/2015).

Dear All,
I have lost my airtel simcard [protected] which is under the name Somashekar. Please block my simcard as soon as possible.

I was not able to use internet from 7/02/2016 till 17/02/2016.
i have been calling customer care multiple times and i dint get proper response or resolution. everyday i had to call customer care for almost 3-4 times and they use to hold my call for almost 30-45 mins and at last they use to tell sorry, and i have requested a call back from them but i never use to get any call back, i just got call back once and with a wrong information....

My broadband connection is installed on 29.01.2016 but as service provider "AADHYANT COMMUNICATION BHOPAL PROMISS that the wireless phone instrument installed with in 3-4 days later but till today my complaint is not resolve. Please resolve early.

I've been using airtel since 2004 and the days were good back then with good signal and service from them... And now they started marketing 4g where we cant even get a proper 4 bar signal. Customer care personnel says that its their only duty to forward a complaint and what happens next is non of their concern (doesn't want to reveal the name) i here such complains in our daily conversations both from my professional friends and personal friends.. I know why you are soo confident about not bothering to customer problems because you have corporate client contracts.. Guess what i have a personal and office number of airtel and for both the signal sucks... Please solve this issue before "trai" takes these complains seriously. Regards, phani, [protected] (call me if you want more)

I had bought 10 days back a 4G SIM from your Agents: Raghu Enterprises, MBT Road, Bangarupalyam, Dist. Chittor, Andhra Pradesh. MOBILE; [protected] prop. Mr.Reghu. by paying Rs.150/- and your agent assured full talk value of Rs.150/- which has not yet been activated so far drspite my repeated visits to your agents office. Today when I contacted him he says the person who sold the SIM to me is a fraudster and the actual value for the said SIM is only Rs.60/- whereas my application and the documents submitted by me is with the agent and he is not ready to take responsibility for the wrong and cheating done by his appointed representative.
Under the circumsysnces, I would request you to take strong action against this agent and BLACKLIST him for the fraud he is committrd with the customers with the connivance of his representatives without further loss of time, as otherwise I will be forced to file a criminal suit against you, your agent and his representative under section 420. I must get the extra money charged from me immediately within 48hours and the SIM must be activated at the earliest. I think your company is not a part of this fraud. If so, act immediately to maintain your reputation. If no immediate action, matter will be given to media and docisl media at yout risk & responsibility which pl note.
Jee Basavaraja
S/o Markondaiah
2-40A Basava Raju kandriga
Eddapunjani (Mandal)
Dist. Chittoor Andhra Pradesh

While porting to Airtel they charged rs.300 as deposit & said that money would settle in bill But when my bill came that amount is not reflecting & even they are not able to reply properly where is that amount . My airtel no is [protected]

Hi,
Even after making payments against mobile no.[protected] on due dates, Airtel didn't posted payments properly and harassing for payment even after providing payment transaction ids wide transaction ID no: 712487 dated 09.12.2015 and 387244 dated 04.02.2016. Now line got disconnected without intimation and I suffered service interruption. Expecting compensation of Rs.10Crores for harassment which has done by Airtel for which I already paid the payments on time as referred above and demanding Airtel to give two 4G life time free connections as part of compensation for their harassment.

I Have surrendered AIRTEL 4g Connection on 26th Dec, 2015.After 24 days airtel got back to me to submit documents for refund, which was forwarded to them 3 times. Airtel did commit that my refund will happen on 6th fEB, and the date revised was 12th feb and again it was further revised to 15th feb, 2016.Till date airtel has not refunded back my Rs.3900, even after submitting all documents.The customer care just notifies that i will get reply in 72 hours, however its been near to 55 days but airtel does not seem to refund my money. Airtel is not giving me the details about the money, even after 35 emails exchange.
They are simply duping customers, which is highly unacceptable.
Below is the case reference number[protected]
shams.[protected]@gmail.com

I submitted new connection request to airtel 2 weeks back. I got a call last Wednesday (Feb 10)and was told that there is port availability in my area and I can be given new connection. Next day one guy came to get all document and 1000rs payment. I was not given any application number and receipt for the payment I gave. It's been a week and I'm in dark with no status of what's happening. I was told I will get the connection in 48 hours. Nothing happened.

When I called customer support, they are asking for application number or receipt number which was not.provided to me.

I am so disappointed with airtel working with new customer's.

Finally I found the lady who called me from airtel office and senot someone to collect the documents. When I called her few timea did not give me proper response, finally she stopped answering my call. She is jot.even ready to listen to me. She said she is working from Santhome airtel head office chennai, her phone number is [protected]

Now, no one know that I gave a request to airtel for new connection and I have no proof that I paid 1000rs to airtel.

Someone please help me. I need the Internet connection ASAP.


My contact details
Santosh s
[protected]@gmail.com
Ph. [protected]

Recharge for 50 and get 55. Was what I saw and afterv recharge the account was credited with only 40.56

What's this?

Last 29 Jan i send 5000 ru this company and i work adposting work but few day this company not contact me and not give me payment. Dev Desai is Director of infinite Solutions. Mobile Number[protected], and skype dev.desai56 this person.

Airtel has deducted Rs.99 without my authorisation for same value added service. I have never confirmed any such deduction, and have never used such service. I asked the to stop all my VAS and to never subscribe for the same in future but the problem is still being faced by me 4 th time. Fed up, kindly try to refund my amount.

Dear Sir, I have corporate plan of Rs. 99, my average bill is comes only 115 to 135, but from november 2015, Rs. 175 includes in my bill every month and toal bill is 330 approx. When i talk on customer care they told you are activate 2 G plan, but do not demand or activate any plan, after this every month, i have to complaint on customer care about this problem, Now 4 february, 2016, i complaint again, than they deactivate 2G pack, but not less Rs. 175, Now till date, i have not solution for this wrong Rs. 175 entry from Airtel, my current bill is 332

Dear sir, i have received more than 50 missed calls from this no [protected] so please provide the details against this no as soon as possible .


pls do the needful .

Regards,
sushanta saha

Sir
Last night i m recharge my airtel money account . Money is loaded but i m not recharge any number it shows not inficient balance . And cut 70 rupees in airtel.money accoun

I have attached the paytm mail saying they have paid money to airtel but I have not got the recharge for Rs.300/- can you revert it immediately, this issue is trailing form Last jan 2016.

copy of Paytm is attached.

Paytm Care
To [protected]@yahoo.co.in Feb 10 at 6:27 PM
Hello there,

We are happy to assist you.

We would like to inform you that as per our concern department your transaction is successful, if you did not received the benefit kindly co-ordinate with your operator with the reference number [protected].

Should you need any further assistance, let us know.

Thanks and regards,
Paytm Care

Hi Team,

I had requested to cancel my account back in November as Airtel cannot improve signals in my area, but Airtel got back to me in Jan asking to pay RS 4500, because this was never cancelled. Now after the arguments, they agreed to give a waiver of 2300 and I paid the rest on Jan 20 and asked to cancel the connection. I continued receiving updates about payment not paid and when I called the customer care, they said no waiver was given! When I forwarded the email which was sent to me, they agreed to cancel my account. But till today, I continue to receive threatening emails asking to pay of they will raise a case against me. When again I called customer service, rep said they are still waiting for backend team to get back with the status.

I paid the bill on Jan 20 and today is Feb 16, yet the records are not updated and I continue to receive phone calls asking to pay the remaining bill.

Phone number: [protected]
Account number: [protected]