Airtel Complaints & Reviews

[protected] mene 121pe call kiya tha aur ek pratinidhi k sath behes hui aur usne mera savi balance cut li, net pack, hellotune active krke mera pura balance cut diya 2times 45+45 net pack aur hellotune ke 150 r+45upees total 285 rupees cut liya, , mujhe balance recharge krneme dr lag raha hai pls sir main kya kru, , call krke gali vi de rehe hai mujhe us pratinidhi

Posting this for a piece of mind before I change my telephone operator and never ever opt for airtel ever again. Money deducted for 24mb(which the call centre person admit to) out of main balance when in fact I had about 30mb balance, called it reservation for a site. My main balance entirely drained out.

Hi
Around 3-4 months back I am full fan of Airtel and I have suggest too many members to take airtel connection but now Airtel signals are worst than other all network ..and call charges are too high and no offers in all on line sites ..every one bans airtel they are clearly writing offer not applicable only airtel..I think Airtel should look into this issue ..otherwise Airtel situation will be like NOKIA or Kodak

Sir / Madam,

Getting error "message sending failed" while sending a message from 1 week whereas I am receiving messages. I complained to AIRTEL, but no solution.
Then I requested a new SIM and inserted, though same problem.
My mobile no. is [protected] (Postpaid)

I have purchased airtel Top-Up Recharge of Rs. 20/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card.

Serial No:[protected]

Secret Pin:99530***169137**

My Mobile No:[protected]

Dear Sir/ Madam

Would like to bring to your kind notice that Airtel has cheated me by deducting money from my bank account by producing Fraudulent bills. Let me tell you very clearly...

I was a Postpaid customer of Airtel for sometime but due to their excessive billing and over charges I had to cut down my postpaid connection and returned as a Prepaid customer. While I was a postpaid customer I had linked my Bank Account for a smart payment option via HDFC bank in order to pay my postpaid bills which was roughly around 1200 Rupees approx every month. While the request to cut down my postpaid connection was taken forward and I ended my Postpaid connection around March or April 2015 and from that time I am a Prepaid Customer. Here is what Airtel tried to cheat me ..

Airtel started sending me the bills under my number and they started to produce the bills randomly charging me around 1000 Rupees to 1500 Rupees and they tried to produce the bills every month and tried to deduct from my HDFC bank account through smart pay option and this occured for nearly 6-7 times and around Sep 2015 they did even deduct money for which I had to pay the bank though I did not use Postpaid connection. I willl definitely file a case in the consumer court of law under IPC Section 420 and I appeal Airtel to reimburse the amount with interest and penalty. I also request the court to permit the TRAI to audit the billing system of Bharti Airtel India Limited

Impressed by Airtel's service I've recently opted to port from Aircel to Airtel. After 7 days of purchasing sim I've been asked to prove my identity by making a call to 59059 on 10th Feb 2016:00 AM IST and was told that it would take 4 hours to activate the sim. It's been more than a day and yet my sim is not activated. When I call a customer care executive she says it would take additional 24 hours to activate my sim. This is the only number I use and I was unable to make or receive any calls for 2 days. Regular mails were sent but reply was poor. NO PROPER RESPONSE for such inconvenience caused.

I paid Rs.300/- and got a sim card from airtel staff office phone no.[protected].
Dl. MR siva No.[protected] in the month of November 2015. I did not get activation of the sim even after 15 days. So far i did not get a solution.
kindly make a final solution.
Radjou
Mobile No: [protected]
email: [protected]@gmail.com

I have bought a 20/- airtel recharge card yesterday .i am from hyderabad. some of the digits are lost can u please give a solution about this.

serial no.[protected]

scratch no:10633685**885212

I have been trying all customer care numbers provided for support but not a single number is sorting my issue out for update.

my customer ID is : [protected]
my new number to update on this is : [protected]...

I am Getting Miss Call from This number +[protected] and when I call back it doesn't get connected. I want to know about this person and it can be harmful for me and my mobile as well .Kindly take the necessary Action.

I have been raising complaints with Airtel for the past 2 months. I called up the customer care and emailed regarding the lack of range in my sims of Airtel. I have 2 postpaid and 1 prepaid sim and it is only very rarely I get range and that too for a few seconds.
After registering the complaint, I got a call asking for details and promised to send a technician. When none came, I went to Airtel store in LULU mall, Kerala where i was told that is a connectivity problem and when I said if it is not resolved, I'd have to switch to another operator, The staff there told me that was upto me.
Later, I went to Airtel Kadavantra office, Kerala and they raised my complaint again and I was again contacted by someone who raised they would send a technician but none has come so far. If the problem is not resolved, I'm afraid I might have to change operators. Also, I have never had such a bad experience from any company.

I've complained many times to Airtel costumer service about my internet broadband connection problem. It has been three months since I got the connection at my home. In the first month I used to complain about the speed. I'm paying for 16 mbps and I hardly get 1-2 mbps speed. Then in the next month I started facing router problems. The internet connection was not consistent. The internet disconnects itself and there's a red light for internet on the router. I've registered complaints many times (around 4 times officially) but it has still not been solved. I pay a bill of 1900 every month and I get such service 1mbps and frequent disconnections.

Sir my mobile no is [protected] I am not getting the messages instantly some time it is delayed by one day request do the needfull thanking you in anticipation it is prepaid SIM

On 3rd Feb 2016, I paid amount for new Airtel fixedline/broadband connection and on 4th feb 2016 Received a SMS from AIRTEL mentioning the account no and stating that within 3 days installation will be done. But after that there is no updation from Airtel.
I keep following with Airtel Customer care thro mail/phone. But no feedback regarding the status of connection. For the mails and calls, I am getting the replies that work is on progress and Technical team will contact me as soon as possible for last one week.
Also Local (Madurai) Airtel marketing team and Technical head informed me that within 2 days/tomorrow I will get the connection whenever I call them.
Also I sent request to BSNL to cancel my landline connection based on Airtel commitment of providing new connection within 3 days. ( I submitted my BSNL landline bill as a one of the document since Airtel giving more offers to the customers migrating from BSNL – as stated by their Airtel marketing team)
Next week i am going to abroad for my job, before that I thought of arranging this new connection for my family who will be in my hometown.
Reference nos:
1. TNPD 445997
2. SR64444542 dtd 8th feb 2016
3. Customer care request no :64506116
4. Customer care request no :[protected]
Attachements:
1. Payment Receipt
2. E mail copies
3. SMS for the new line activation confirmation.
My contact no :
[protected] ( Airtel Postpaid)
[protected] ( Airtel postpaid)

Actually this is not a complaint, but i just wanted to know what is the code i should dial from my Prepaid Airtel number to get the Validity on Rate Cutter.
Please let me know.

Dear sir,
I am in southi arabia. I am using airtel sim till last friday.it was blocked on last friday[protected] for not recharging, without any prior information. I used that sim very long time.how to get that mobile no .kindly please help me to get that no.
Thanking you
Blocked mobile no is: [protected]

I have an Airtel number [protected] registered under my name for past year and a half. I am a loyal user for various Airtel services i.e. broadband, postpaid mobile services etc for past 5 years and it gives me great pain to say that I have faced lots of issue with my phone services recently which was also the reason why I decided to switch from postpaid to prepaid services.

Inspite of submitting all my relevant documents to an Airtel relationship center personally on 3rd Feb, 2016, no action has been taken to activate the number. It was assured that the number would be activated within 48 hours of documents submission. I tried to get help from the L1 support team who now demand me to check with the relationship center regarding the sim details. (please note the nearest relationship center from my location is 30 Kms.). I find a lot of discrepancy in the process as different teams i.e. call center, online support team give me different reason everytime I seek help.
The fact torments me how such a big and trustworthy telecom organisation as Airtel could have a lousy and shoddy attitude towards such simple and basic service like activation of a prepaid number.
The Team has even stopped responding to my mails and provide me any updates . I think they have even closed the ticket to showcase to the managers that the SLA deadlines are met. This is the last update i got from the team- We would like to inform you that your concern has been registered with reference number CACTP[protected] and the same would be resolved by[protected].
The issue is yet to be resolved

Please donot take Airtel only for the advertisement they give like 4G
in all the areas the signal and network is worst and no support from network or customer care team
please I request not to take Airtel connection already I have faced lot of issues so later I have ported to other operator

Hi,

This is to bring in your kind notice that, My husband was using Airtel number [protected]. Since he suddenly had to leave for work out of India for few years so he didn't used the number.

Now since he is back in town and discovered that still this number has not been allotted to anyone else, so he had applied for the same. Now the number is available for reactivation. Airtel and team members are delaying the process and not providing satisfactory answer.

Besides this we had duly contact through mail the 121airtel.com and we have a written conversation in which they have stated that the number belongs to my husband. But now they are wanting us to buy some other story which is indigestible

May I request you to please probe into the matter at the earliest.