Airtel Complaints & Reviews

Address: 517501

Website: Google.co.in(consumerscomplaints.in)

Given option for auto 3G data renewal.But Manually recharged for Rs.255/-on 1/3/16 and later recharged for
Talk time for Rs.300/-.Unfortunately again Rs.255/-deducted from talk time to data renewal.
"IS THIS NOT ROBERY FROM
PUBLIC"
Again Rs.75/- deducted from
Talk time as "GAMIFIVE"
What is this? Is this not a Robery?Many of the customers are not eduacated.Airtel customercare centres sending
False sms and making this type of public robery.Do justice
and reback my amount to my talk time and avoid this robery from innocent public.
K.Rajagopal Reddy
(One among public Robery)

Jan 1, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2016

Airtel Customer Care's response Dear Mr. Reddy,

This is with reference to your post dated 02 March 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Airtel Customer Care

from Mumbai, Maharashtra

Mar 3, 2016

Verified Support

Dear Mr. Reddy,
This is with reference to your post, dated 02 March 2016.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Faridabad, Haryana, 121003

Prior I was a customer of Airtel but due to non availability of good network I port my number to Vodafone .I am using Vodafone since 22 November 2015 prior this I paid excess amount around RS 170 to Airtel .After a regular follow ups on customer care, office in sector- 29 faridabad no action took place till now & he is refusing to give back my amount also... Plz help

Airtel customer support has been notified about the posted complaint.

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Address: Bangalore, Karnataka

Me and my partner has my family plan, and said all are shared between both the numbers,
We have applied Incoming roaming free on our "Account" and my partner has moved to another state and using the same number with incoming free

But since 2 months we have been receiving a bill of hefty 4000Rs whereas our plan is only 999.

Now, When we contact the customer service they say that the incoming roaming is free only one one number.

Outrageous how can they do that customers like this. i would want an explanation when they everything is shared.

Before also we had a similar issue where they said "UNLIMITED" calling between child and parent number.later when we made multiple rounds to airtel stores they say its not unlimited and its only 1000 minutes.

Please forward this to Airtel.

Dec 31, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2016

Airtel Customer Care's response Dear Customer,
This is with reference to your post, dated 02 March 2016.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Airtel Customer Care

from Mumbai, Maharashtra

Mar 3, 2016

Verified Support

Dear Customer,
This is with reference to your post, dated 02 March 2016.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 110021

I am a doctor needing access to my mobile connection at all times. The quality of mobile phone signal at my home is so bad that I do not receive calls and I find it extremely difficult to dial out. I got a signal booster installed, but even that did not help. Repeated calls to customer care haven't helped. I tried calling the listed number of the Airtel Corporate office in Gurgaon to try to speak to a senior executive. But that number goes unanswered. It is extremely frustrating.
Clearly, this is not how a professionally run, India's leading telecom company should work.

Dec 31, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2016

Airtel Customer Care's response Dear Customer,
This is with reference to your post, dated 2 March 2016.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Airtel Customer Care

from Mumbai, Maharashtra

Mar 3, 2016

Verified Support

Dear Customer,
This is with reference to your post, dated 2 March 2016.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 411027

I had deactivated my airtel 3GB /Rs700/- plan in Nov 2015. however it was not regularised and I kept getting additional 700/- in my bill. each time I had to go to aitel centre to get waiver and was given that everytime. finally the plan was discontinued in jan 16. but my feb bill still showed a bill of 1469/- and once again when I complained I was told that system has not been updated.
therefore I paid Rs 669/- for that month, breakdown is :[protected]erroneously billed) - 100 (late fees since I didnt pay bill till my issue was sorted) = rs 669/-.
after repeated requests to sort my bill I haven't been adequately addressed and finally my connection has got cut.
I want this to be resolved.
regards
sameer oak

Jan 9, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2016

Airtel Customer Care's response Dear Mr. Oak,
This is with reference to your post, dated 1 March 2016.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Airtel Customer Care

from Mumbai, Maharashtra

Mar 3, 2016

Verified Support

Dear Mr. Oak,
This is with reference to your post, dated 1 March 2016.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 600115

Hi Team

I performed an Online Recharge through my Paytm account ([protected]@yahoo.com), but by mistake I did a recharge on a wrong number-[protected] for Rs.1000. Instead of doing a recharge on [protected], I did a recharge for number [protected]. The details are as follows...

Order no: #[protected]
Operator reference no: #[protected]
Thu Feb 25 2016

Kindly reverse and recharge it to my number -[protected].

I hope this problem will be looked into and dealt with quickly.

I mailed to [protected]@in.airtel.com on 26th Feb 2016 but no reply from them.

Jan 10, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 1 March 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Jalandhar, Punjab, 144005

Website: AIRTEL

DEAR SIR,
i was using airtel prepaid number [protected],
daily i recived 90 free sms, one day airtel offer me 4G SIM AND I ACCEPT IT AFTERTHAT WHEN I CHANGE MY SIM, MY FREE SMS SERVE WAS FINISHED, Now airtel deney this, PLEASE HELP

Jan 15, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 1 March 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Panchkula, Haryana, 134109

Website: airtel.in

After several complaints of no internet connection and wrong bill plan levied on the internet Airtel 4G Broadband [protected]. And several attempts to rectify still nothing solved.
Asked me to make payment, after making payment, the internet is still not active. Promised the internet will be back once you make payment.

Jan 3, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2016

Airtel Customer Care's response Dear Mr. Chowla,

This is with reference to your post dated 1 March 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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*how to install mobile tower in my land?* *!

Abhiman bodawade i am from vasai palghar. On mar 1, 2016
I have 1 acre space (Plot) for mobile tower installation. Taluka: nandura, district buldana, (Vidrabha) state : maharashtra,. If a company wants to install their network tower at the said site at vitali - dhanora, please contact me or email me. Abhiman n bodawade. Mobile no-+[protected] or [protected]@gmail.com

Airtel customer support has been notified about the posted complaint.

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S

Shoaib661

from Jaipur, Rajasthan

Mar 2, 2016

How to install tower in my land
please help me
I am Mohd Shoaib i am from rewa (M.P) On marxh 2016
I have a place(Land) for mobile tower installation Taluka Hujur district Rewa state- Madhya pradesh 486001
If a company want to install their network tower at the said at rewa pleasecontact me my email - [protected]@gmail.com
Mobile number-[protected]

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Airtel Customer Care

from Mumbai, Maharashtra

Mar 3, 2016

Verified Support

Dear Customer,
This is with reference to your post dated 03 March 2016.
We are glad to know that you are interested in providing your land for installation of tower.
Please visit www.airtel.in/leap and share your location details on the map. Our team will connect with you for the same to get additional details, if required.
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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V

viki deep

from Deoria, Uttar Pradesh

Nov 18, 2016

I have a land at prime location gandhi chowak ellenabad sirsa haryana
cont. Deepak [protected]...[protected]

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S

shashank singh baghel

from Mundi, Madhya Pradesh

Dec 13, 2016

How to install tower in my land
please help me
I am shashank singh baghel i am from rewa (M.P)
I have a place(Land) for mobile tower installation Taluka Hujur district Rewa state- Madhya pradesh 486001
If a company want to install their network tower at the said at rewa pleasecontact me my email - [protected]@gmail.com
Mobile number-[protected]

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Address: 221001

Dear sir/madam,
I am your customer since about 12+ years and was a satisfied customer till 5 days back. I was suggested by one of your store at luxa road varanasi..operated by mr mohit sharma that, i should add my above no. with my another number [protected] for one time rs.199 charge. i handed over all required documents ie id/address proof and my photos. he did sale me another sim card instructing that when existing sim looses network i should insert new sim and when network comes in new sim, should get it varified on 59059. now, as 5 days passed, as they send it on 25th of feb, there no network came in the sim and my allright working mobile connection is totally dead. they cant give any proper reason or reply why it happened, when, how it ud resolved...i m so so frustated that i was thinking of going to consumer forum..
kindly, resolve my problem immediately and get my dead connection started anyhow..how much loss its imposing..u just cant imagine...please..help me..
regards,
anjani kumar ganeriwala
D-5/136, tripura bhairavi,
anarwati mahila satsang bhawan,
varanasi-221001
mob: [protected]/[protected]

Jan 11, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2016

Airtel Customer Care's response Dear Customer,
This is with reference to your post, dated 1 March 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Chennai, Tamil Nadu, 600119

Website: www.airtel.in

I have been using this sim for several years now am in dubai and I am
using
it
for incoming messages and calls.
I have given this no in all my personal account in banks, my
passport, etc.
Now its been blocked for days I badly need the sim to be reactivated.
The no behind the sim is[protected].
Pls activate the same sim since am in dubai. After it blocked I have
recharged
for 100rs.
Name : Ilenchezhiyan
address : No 2, luthern church streeet, sanatorium, west tambaram...
chennai 600045
The no behind the sim is :[protected]
Please check it as soon as possible I have to do bank transactions since
for
online services I have given my mob no.

Dec 30, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2016

Airtel Customer Care's response Dear Customer,
This is with reference to your post, dated 1 March 2016.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Mar 3, 2016

Verified Support

Dear Customer,
This is with reference to your post, dated 1 March 2016.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Mumbai City, Maharashtra, 4000018

Website: www.airtel.in/myPlanâ€Ž

Complaint against below issue/Problems.

Just two weeks ago i port my mobile number Vodafone to airtel and i am very disappoint/frustrated with airtel services.

Point 1- At initial stage of selling sim card to me by miss nikitha [protected] she told me 2G unlimited data plan in rs.499/- rental but today i comes to know that there is no such plan is there,

Point 2- I Raised complete on about data issue.26Th Feb 2016-till date my issue not resolve (No proper feedback from customer care)

Point 3-(Mr.Preet[protected] One-off your customer care executive Activated Rs.300/- topped up with my permission. And miss guide on my plan- Please deactivate same.

Point 4- my compliant number for your reference 1. 68102991, 2. 21485450, 3.68105802.

MY Mobile No.[protected]- HARISH KANDI

Jan 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2016

Airtel Customer Care's response Dear Mr. Kandi,
This is with reference to your post, dated 1 March 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Hyderabad, Andhra Pradesh, 500090

Mobile number is [protected], I got a SMS that my Hello Tune services has been deactivated, which I am using for last 11 years so on. Last months I had paid for Annual renal for Rs.250 + 150. Why the service is suddenly stop ??? Is Airtel is shutdown the Business ????

God only know what the hell service you provide. Every year I have face same Issue and sure coming 100 years is it contuneeee…. Hats of to your service.

R.I.P.

Aug 20, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 23, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 1 March 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,

Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Airtel Customer Care

from Mumbai, Maharashtra

Mar 1, 2016

Verified Support

Dear Mr. Dipankar,

This is with reference to your post dated 1 March 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Address: Paschim Medinipur, West Bengal, 721133

Website: www.airtel.in

I have ported one of my airtel number [protected]. Despite of porting three times, each time airtel activate a offer and cancel my offer without informing me. I have informed airtel so many times but they don't help me to on that context. Please help me on that. My Airtel Number: [protected]

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Mar 1, 2016

Verified Support

Dear Mr. Sahoo,

This is with reference to your post dated 1 March 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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sujitsahoo

from Kharagpur, West Bengal

Mar 3, 2016

I have informed airtel customer care so many times but they don't help me on that contexts. Also they don't resolve my issue not a single times. Also they don't log any complain on behalf of me.
Each and every time when I have ported my number Airtel activate promo on my number and cancel the port request, without informing me.
I want to know in which basis airtel activate promo without my concern? Does airtel compromise with customer security if not how they can activate any promo without customer intervention. Also whenever I have called airtel customer care ( number is 198) and want to know the reason they told me that there is no reason to this problem.

At last one thing I can say such services is not expected from a band like airtel, this will surely effect the brand name of airtel. Kindly resolve my issue urgently with top most priority.

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Sir,
I had above connection disconnected long back.Still you have loaded me with bills for data I never used.I have been getting abusive calls from you now.
I have decided to approach the authorities in this matter and complained.
bksrivastava

Jan 3, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 1 March 2016.

We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Airtel Customer Care

from Mumbai, Maharashtra

Mar 1, 2016

Verified Support

Dear Customer,

This is with reference to your post dated 1 March 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Bhopal, Madhya Pradesh

Hi, this is S.P GAURr from BHOPAL having airtel POST PAID connection no. [protected] . I lost my mobile ON 01/03/2016 AT DRM OFFICE PREMICES. hence, It is requested that the sim card may please be BLOCKED. The IEMI no. of the mobile is [protected].

Jan 1, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2016

Airtel Customer Care's response Dear Mr. Gaur,

This is with reference to your post dated 1 March 2016.
We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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Website: indianconsumercomplaints.in

Sir,

It has taken long time conserning on my complaint .As I waited more than a year but I didn't get single suggestion not even from You and from them.That number was really important for me as it linked to my carrier supporters. Some saying you are wasting your time.Please tell what should I do as I am totally suffered all through out conversations.Please give me my number back.If you want some extra penny for that then take it.As your Bill Balance has been already balanced a year ago .I think there is no more problem in giving back it to me. As I suffer also.

Again waiting for answer

Aug 13, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 04, 2016

Airtel Customer Care's response Dear Mr. Bist,

This is with reference to your post dated 1 March 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,

Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
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Airtel Customer Care

from Mumbai, Maharashtra

Mar 1, 2016

Verified Support

Dear Mr. Bist,

This is with reference to your post dated 1 March 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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A

Ashish Bist

from Bijnor, Uttar Pradesh

Mar 2, 2016

After reading your reply I sent all information regarding my postpaid no. [protected] to your Airtel.[protected]@airtel.com
I'm waiting my number

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A

Ashish Bist

from Bijnor, Uttar Pradesh

Mar 3, 2016

Dear

More than 24hrs passed submitting my details now what happen in resolving .Im listening it from last several months that you were resolving my problem really impossible to understand what type of guys you are and your company .Actually it showing how much respected you and your company is

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Address: New Delhi, Delhi, 110067

Website: www.airtel.in

On 31st January 2016 registered a complaint on airtel customer. Airtel Engineer(AE01) visited on 1st February 2016 and said set up box adapter to be replaced. Next day(2nd February 2016) Airtel Engineer(AE02, new person) bought a new adapter and replaced old adapter at the cost of Rs. 250 for adapter and visit service charge Rs. 150(complaint ref. No.[protected]. Again after two days problem started. Registered complaint on 13th February 2016 (complaint ref. No.[protected]. This time Airtel Engineer(AE01) visited and found that new adapter supplied on 2nd February 2016 has ampere rating of only 1.5 Ampere(plz see image 300.jpg).

Original supplied adapter during installation is 2Amp rating(plz see image 200.jpg) and in set up box also it is clearly mentioned 2 Ampere(plz see image 100.jpg).

Now M/s. Airtel is not ready to replace the faulty and wrong product supplied. Instead they are insisting to buy new adapter.

I have been following M/s. Airtel customer care last one month, every time they insist to buy new one and also say that they will call back for the solution. Never they called me in the last one month. Very poor customer service support.
Last communication ref.[protected] dated 23rd February 2016.

Did n't expected this kind of service from Airtel

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Mar 1, 2016

Verified Support

Dear Customer,

This is with reference to your post dated 1 March 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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S

surendran266

from Gurgaon, Haryana

Mar 2, 2016

Dear Akansha,

Yes please do it.
I will contact through this forum only. Because I have not received positive response via direct contact.

Thanks in advance

Regards,
Surendran

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S

surendran266

from Gurgaon, Haryana

Jun 6, 2016

Till date no solution provided by Airtel.
Aitel after sales customer care service is very very poor.

Rarel you will be able to get connected through contact number customer care contact number.

Reply

S

surendran266

from Gurgaon, Haryana

Jun 8, 2016

on 5th June fresh complaint(Ref. no.[protected] is registered on Airtel customercare. Immediately next day 6th June Engineer visited.
First comment after seeing problem was mic in dish is faulty and it should be replaced. When I explained history and asked for thorough check_ his observation and comments are;

1) Setup box is faulty by using 1.5 Adapter. Airtel is no more supplying ordinary set up box, so HD setup box must be purchased.
2) Adapter of 2.0A to be used.

Based on his suggestion new adapter(Rs.250 cost) and new HD setup box(Rs 350 cost) is installed. Attached bills for same. Engineer took back old set up box. Now TV is working.

Now Airtel has changed my earlier plan to HD plan without taking confirmation from me. On 7th customer care was contacted. Customer care executive told, it is complusary to use one month HD plan with new HD setup box. Next month it can be changed to my earlier plan. Customer care executive also told that Airtel is able to supply normal/ ordinary setup box. Surprise news for me!

Who cheated us DK enterprises-Airtel distributer OR Airtel?

Dear Ladies and Gentlemen of India,
My request is not to buy Airtel dish TV. Service is very poor. Airtel Engineer do not know to find cause of the problem. They will simply suggest to replace electronic items, if it works you are lucky else your pocket will empty.

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R

rag123

from Bengaluru, Karnataka

Sep 26, 2017

Contact HR Rag on: [protected]

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Address: Anantnag, Jammu and Kashmir, 192101

Website: www.airtel.in

I activated 49 rs Night Store Pack from 12 Am To 6 Am, Airtel Just Deducted My Balance and was not able to use 3G as their 3G service was DOWN...I want full refund Of My 49 rs.

Jan 4, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2016

Airtel Customer Care's response Dear Mr. Shabir,

This is with reference to your post dated 1 March 2016.

We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Mar 1, 2016

Verified Support

Dear Mr. Shabir,

This is with reference to your post dated 1 March 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I bought samsung galaxy j7, which have airtel 3g/4g doble data offer to avail the benefit for the same i called on the customer care, executive told me to first recharge internet pack, only the you can get the benefit of double data.I did the same, recharged with rs 259 for 1 Gb data, which do not have double data again i called on 121 now they asking me to recharge with rs 299, to get the benefit.I ask the reason they told me that there is no reason for this you have to, also they started misbehaving with me. After few mins i got a call from verfication department of airtel. He is the worst guy i ever speak with i ask the name but he didn"t tell me his name only i have the number from which i received the call [protected]. Please solve my querry also please tought cc executives some ethical and behavioral corrections. Also please take some serious action angainst with that guy from the number [protected].
I hope and beleive that airtel is a renound name and should not vanish its name.

Regrds
Rajat Jain

Jan 2, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2016

Airtel Customer Care's response Dear Mr. Jain,

This is with reference to your post dated 1 March 2016.

We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

View replies

Airtel Customer Care

from Mumbai, Maharashtra

Mar 1, 2016

Verified Support

Dear Mr. Jain,

This is with reference to your post dated 1 March 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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