Airtel Complaints & Reviews

Dear, Ms. Singh,
This is with reference to your post dated 02 February 2016.
To protect all our mobile subscribers from malicious activities which may result in substantial increase in their phone bill, airtel would like to advise the following:
» Do not respond to any unexpected calls from a number with the +92 or +375 country code.
» Do not respond to any suspicious missed calls from unknown numbers.
Do not get lured into any financial transactions or divulge any personal information like IMEI, Bank Account number and other information to callers offering prize money or lottery winnings. Also do not respond to any instructions to dial an international number to get the prize money.
» This luring may also be done through SMS messages offering prize money and seeking personal details on a specified email ID. Please do not respond to these.
» Do not respond to any SMS/Email from unknown sources prompting you to call on a number or go to a site offering free download of content/movie clips/pictures.
Please refer the link http://www.airtel.in/important-alerts/ for more details
Regards,
Akanksha Singh
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@airtel.com

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Dear Ramesh,

This is with reference to your post dated 01 February 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Please mention your place and nearest airtel store along with pincode

Dear Mr. Manne,

This is with reference to your post dated 01 February 2016.

We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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Dear Harishakar,

This is with reference to your post dated 01 February 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Dear Customer,

This is with reference to your post dated 01 February 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Dear Customer,
This is with reference to your post dated 01 February 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Sent the mail to airtel.[protected]@airtel.com pls check

Dear Customer,
This is with reference to your post dated 01 February.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Dear Mr. Batthula,

This is with reference to your post dated 01 February 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Dear Customer,

This is with reference to your post dated 01 February 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Dear Mr. Chhawchharia,

This is with reference to your post dated 01 February 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Dear Mr. Trivedi,

This is with reference to your post dated 01 February 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Dear Mr. Rajpal,
This is with reference to your post dated 01 February 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Dear Mr. Rajpal,
This is with reference to your post dated 01 Feb. 2016.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Dear Mr. Balanagu,
This is with reference to your post dated 31 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Dear Mr. Balanagu,
This is with reference to your post dated 31 January 2016.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Dear Customer,
This is with reference to your post dated 31 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

my dongle number is [protected]
alternate number is [protected]

thanks for your concern, but you could have found out my details from the images that i have attached in my complaint.

i have spoken to the 121 and 198.

they are saying i consumed 30gb data, which means. from 23rd jan i have been making bogus complaint.

thanks for the resolution you provided,

sorry to say i am not satisfied with the answer.

i have attached image of 23rd which clearly says 30gb consumed. which means it was never renewed
this messsage i have been seeing from 18th jan 2016
i have raised concern for the same with airtel, kindly check the history.

Dear Customer,
Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

please do not contact.
I must say airtel ORM team is so slow.
my issue has been resolved

Dear Customer,

This is with reference to your post dated 30 January 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Dear Customer,

This is with reference to your post dated 30 January 2016.

We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

तक़रीबन साल भर पहले एयरटेल के ब्रॉडबैण्ड के 2 कनेक्शन मेरे द्वारा लिए गए। जिसमे बोला गया आपको बेहतरीन क्वालिटी की सेवा दी जाएगी ।लगातार कई महीने की लगातार कम्प्लेंट करने और टालते रहने के बाद अभी एयरटेल कस्टमर केयर एक्जीक्यूटिव का कहना है के जो स्पीड आपको दी जा रही है उसके हिसाब से मॉडम बदलना पड़ेगा जिसके 500/- आपको चार्ज लगेगा। इस सवाल जे जवाब पर के इतने महीनों से आपने मुझे स्पीड के हिसाब से सही मॉडम क्यों नही लगाया? उनका राहुल नाम का एक्जीक्यूटिव अपना माइक्रोफोन किनारे रख के जबरन साइलेंट हो के बैठा रहा।बैकग्राउंड से अन्य लोगों की लगातार बातों की आवाज़ आती रही। कई बार बात करने की कोशिश के बाद उसने दोबारा बात शुरू की और एडमिट किया के आपके दोनों ब्रॉडबैण्ड कनेक्शन को लगवाते समय हमारे पास उस कैपेसिटी के मॉडम नही थे।अब आपको 500/- देना ही पड़ेगा।
आज से कुछ साल पहले भी ऐसी ही चीटिंग एयरटेल के द्वारा की गई थी।और फिर कनेक्शन हटने के सालों तक कॉल आती रही प्लीज़ कनेक्शन फिर से लगवा लीजिये। मेरी जिओ सिम से भी कम स्पीड में एयरटेल wifi लगा हुआ है। इस चीटिंग के लिए मुझे क्यों ना कन्ज़्यूमर फोरम चले जाना चाहिए। ना कभी सही बिलिंग, ना सही सर्विस।

A big cheater company ... No ethics, no customer friendly.

Dear Mr. Kumar,
This is with reference to your post dated 30 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Dear Mr. Kumar,
This is with reference to your post dated 30 January 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Pradhanmantri Narendra Modi Madarchod Jeevan Jyoti Beema Yojna Chembur Mumbai — Not refund my deposited money and harass me from mobile calls

I have received a call mobile no.[protected] from Pradhanmantri jevan jyoti bema yojna co. Karol Naka, Sector-21, Block-C, Andheri west, Mumbai to me and you are interested to relocate the job, i answered yes he said to me you deposit Rs.1550/- in Sandeep Sharma’s SBI A/c no.[protected] for registration fee and i paid the above amount from my SBI A/c no.[protected] which is unique reference no.[protected], Journal no.12606548 date 03.11.2015 time 10:11:18. i have received another call from same mobile no. please paid Rs.3250/- in Sandeep Sharma’s SBI A/c no.[protected] for file processing charges and i paid the above amount from my SBI A/c no.[protected] which is unique reference no.IH36298715 date 03.11.2015 time 15:08:00. those amount also refundable on the time joining after these process Mr. Rajeev Jain (Mobile No.[protected]) call to me said that laptop and other materials send you by courier so you deposit Rs.6500/- in Deepak Singh’s SBI A/c no.[protected] and i paid the above amount from my SBI A/c no.[protected] which is unique reference no.[protected], Journal no.48203144 date 03.11.2015 time 16:01:14. After some time Mr. Rajeev Jain call from mobile no.[protected] please paid Rs.10250/- in Sandeep Sharma’s SBI A/c no.[protected] for insurance of sending courier is must and i paid Rs.10250/- from my SBI A/c no.[protected] which is unique reference no. [protected], Journal no.10767866 date 04.11.2015 time 10:55:40. When I tell courier van driver Mr. Girdhari Lal mobile no.[protected] sender’s address write on courier’s document then he said to me courier sender’s address is Pradhanmantri jevan jyoti bema yojna co. Plot No.-1, Hotel Bahri Residency, Sion Trombay Road, Chembur, Mumbai, Maharastra Pincode-400071. I think this is fraud company so I call Mr. Rajeev Jain (Mobile No.[protected]) to refund my deposited money then he told me that you paid nodeus amount Rs.6750/- in Sandeep Sharma’s SBI A/c no.[protected] after 06 minutes your amount refunded in your account. I paid Rs.6750/- from my SBI A/c no.[protected] which is unique reference no. [protected], Journal no.10735458 date 10.11.2015 time 10:28:41. After some time Mr. Rajeev Jain (Mobile No.[protected]) told me that your SBI account is not a current account this is saving account so refundable amount is not transferred in your saving account for this amount transfer you deposit Rs.10500/- in Sandeep Sharma’s SBI A/c no.[protected] then temporary current a/c open and your amount refunded in your account. I am not able to such amount deposit. The total paid amount transfer by me through fund transfer of the above account and payment details sheet also attached for your references. Name Bank A/c No. Amount (in Rs.) Unique Referance No. Journal No. Date Time Sandeep Sharma SBI [protected] 1550.00 [protected] 12606548 03.11.2015 10:11:18 Sandeep Sharma SBI [protected] 3250.00 IH36298715 Internet transfer 03.11.2015 15:08:00 Deepak Singh SBI [protected] 6500.00 [protected] 48203144 03.11.2015 16:01:14 Sandeep Sharma SBI [protected] 10250.00 [protected] 10767866 04.11.2015 10:55:40 Sandeep Sharma SBI [protected] 6750.00 [protected] 10735458 10.11.2015 10:28:41 Total 28300.00 (Rs.Twenty Eight Thousand Three Hundred Only.) So Sir please help me for refund my amount and encounter Mr Rajeen Jain & Company Harassment to me and force me to deposit money by calling from these mobile numbers- [protected] Rajeev Jain [protected] [protected] [protected] Ajay Kumar A-1661, Sector-I, LDA Colony, Kanpur Road, Lucknow-226012 MobileNo.[protected] E mail ID [protected]@gmail.com

Dear Mr. Kumar,
This is with reference to your post dated 30 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Dear Mr. Kumar,
This is with reference to your post dated 30 January 2016.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Spoke to Mr. Prakhar (Airtel Executive) this morning, he assured me that "concerned" department will revert back in 1 hour. Nobody called back
Spoke to Mr. Amit (Team Manager) 2 hours later, he did the same thing (Forwarded the complaint to the "concerned" department). On asking him which is the "concerned " department and when would they call back. He went blank and kept repeating this- "I can only forward your complaint, rest is upto the concerned department."

Dear Customer,
This is with reference to your post dated 30 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Dear Customer,
This is with reference to your post dated 30 January 2016.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd