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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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Airtel reviews & complaints page 1641

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S
sherin james
from Chennai, Tamil Nadu
Jan 18, 2016
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Address: Chennai, Tamil Nadu, 600095

I, Sherin James, have reached for 1555 for my dongle # [protected] and as per the reachare, airtel should have provide be 12 GB 4G data but i was not able to connect google at least in 2g speed. I complained on8th about it and they said they would solve it by 13th January. But it was not done. it called again and complained on 14, but the rep said she would arrange me a call back. But i was not got at all. so i went to airtel show room at Ashok Nagar on 18th and complained. they have reset the modem and now its at least getting connected. But, buy the time i lost 10 days of validity. i asked for the extension of ten days of the lost validity but they are vey stubborn to provide me. I have talked about this issue to the tamil nadu customer service team leader and he recklessly asked me complaint in consumer court and they will not provide extended validity. As they are so stubborn to provide proper service for which i have paid earlier, i would like to bring it to the consumer complain form's attention. Kindly take necessary messures to eradicate these kindly fake promises.
Airtel customer support has been notified about the posted complaint.
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    P
    pvpatni
    from Bengaluru, Karnataka
    Jan 18, 2016
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    Address: Pune, Maharashtra, 411052

    I am receiving SMS related to stock market and trading. I am not sure how all these brokers/ agents get hold on to personal numbers. I am continuously receiving SMS when I am not registered with a single such brokers. My complaint is against the AIRTEL company (as I feel, they only have leaked my personal details and number). please take care of this complaint My number is : +91-[protected] Name : Pankaj
    Dear Pankaj,
    This is with reference to your post dated 18 January 2016.
    We would like to confirm that we have shared the resolution details with you.
    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
    Regards,
    Anil Sachdeva
    airtel presence (airtel customer service team)
    bharti airtel ltd
    airtel.[protected]@airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      W
      weknows
      from Chennai, Tamil Nadu
      Jan 18, 2016
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      Postpaid bill - one time charges

      Address: 560021
      Website: www.airtel.in

      Dec bill, Bill no.:[protected], Due amount 3418, One time charges 1878 Jan Bill no.:[protected], Due amount 4663, One time charges 1788 I paid all my previous bills, and December bill 3418 before due date. I want to know why that one time charges of 1878, 1788. I asked many times to customer care from past 3 months, they said they will call me from billing department, but still no response. I want to know each hidden charges that why it...
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      J
      jeevan yadav
      from Mumbai, Maharashtra
      Jan 18, 2016
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      Internet service issue not resolved since 19th Dec Mob: 9868000823

      Address: 400708
      Website: Airtel

      I ported My Mobile No [protected] from Vodafone Delhi to Airtel- Mumbai, same has ported on 19th Dec 2015. Internet services not activated on my number for that I raised a request with Airtel and following up contentiously with the Airtel till date. Below are excuses given by Airtel but till date no solution have been provided. 1. Your service will be activated in 24 hours- till date 1 month not yet resolved. 2. Default setting...
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      P
      prashant170392
      from Chennai, Tamil Nadu
      Jan 18, 2016
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      Address: Bangalore, Karnataka, 560076
      Website: airtel

      Hi, I just now got a call from Pakistan that you have won a lottery of Rs. 25 lakhs. The number from which I got call : [protected] The number which he gave me to call: [protected], told me to talk to his seniour supervisor Akash Sharma Kindly take an action on this as this may be any sort of dangerous activity.
      Dear Prashant,

      This is with reference to your post dated 18 January 2016.

      To protect all our mobile subscribers from malicious activities which may result in substantial increase in their phone bill, airtel would like to advise the following:

      » Do not respond to any unexpected calls from a number with the +92 or +375 country code.
      » Do not respond to any suspicious missed calls from unknown numbers.
      Do not get lured into any financial transactions or divulge any personal information like IMEI, Bank Account number and other information to callers offering prize money or lottery winnings. Also do not respond to any instructions to dial an international number to get the prize money.
      » This luring may also be done through SMS messages offering prize money and seeking personal details on a specified email ID. Please do not respond to these.
      » Do not respond to any SMS/Email from unknown sources prompting you to call on a number or go to a site offering free download of content/movie clips/pictures.
      Please refer the link http://www.airtel.in/important-alerts/ for more details
      Regards,
      Akanksha Singh
      Airtel Presence (Airtel Customer Service Team)
      Bharti Airtel Ltd
      airtel.[protected]@airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        B
        bharatjindal
        from Jalandhar, Punjab
        Jan 17, 2016
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        Address: Bathinda, Punjab, 151001

        On dated[protected] i lost my mobile nokia520 at 7.45 Pm. please block my sim card sham Lal Jindal #19507, satluj school street, Near old Bus stand Bathinda
        Airtel customer support has been notified about the posted complaint.
        Dear Mr. Jindal,
        This is with reference to your post dated 17 January 2016.
        We would like to confirm that we have shared the resolution details with you.
        Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
        Regards,
        Anil Sachdeva
        airtel presence (airtel customer service team)
        bharti airtel ltd
        airtel.[protected]@airtel.com
        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          U
          Udit Mehta
          from Chennai, Tamil Nadu
          Jan 17, 2016
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          Address: 603002

          We have 12 postpaid connections with Airtel under my company's name "SEZ recycling". We are located in a Special Economic Zone. We are not liable to be charged with service tax but we are being charged and we have also submitted the necessary documents with the Airtel authorities. Even after repeated follow up with the Company officials they are not solving the same. Would request you to help on this issue. Regards UDIT [protected]
          Airtel customer support has been notified about the posted complaint.
          Dear Mr. Mehta,

          This is with reference to your post dated 17 January 2016.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at airtel.[protected]@airtel.com


          Regards
          Akanksha Singh
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com
          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
          Dear Madam,
          I have sent a mail in the above mentioned mail id but no one seems to be responding to my mails.
          please try to connect to me and resolve my problem ASAP
          Udit Mehta
          [protected]
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            V
            Vishalrao26
            Jan 17, 2016
            Resolved
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            Resolved

            Address: 110092
            Website: www.Airtel.in

            I was very surprised to know that Airtel DTH is charging Rs. 15/- on every delayed recharge, and they have been charging this every month. This is very frustratic that no message or information they give their consumers about this. And daily rental also is deducted on ther hand if you don't recharge in advance. How airtel is cheating consumers while they take money in advance. If any people don't recharge their account by 15 days, Airtel will charge you for these 15 days and recover the money when you make a fresh recharge. Please beware of this.
            Aug 7, 2021
            Complaint marked as Resolved 
            Airtel customer support has been notified about the posted complaint.
            Dear Customer,
            This is with reference to your post dated 17 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
            Look forward to receiving the required details at airtel.[protected]@airtel.com
            Regards,
            Akanksha Singh
            airtel presence (airtel customer service team)
            bharti airtel ltd.
            airtel.[protected]@airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Dear Customer,
            This is with reference to your post dated 17 Jan. 2016.
            We were waiting to receive your contact details to enable us to address your concern.
            Since we have not heard back from you, we trust your issue has been resolved.
            If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
            Regards,
            Anil Sachdeva
            airtel presence (airtel customer service team)
            bharti airtel ltd
            airtel.[protected]@airtel.com
            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              R
              rampraveshray
              from Delhi, Delhi
              Jan 17, 2016
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              Address: New Delhi, Delhi, 110062

              DEAR SIR I RECHARGE MY AIRTEL MOBILE NUMBER [protected] RS 169 ON 17/01/16 04:13 pm . deduct my balance any uses and showing 00 balance . so sir i request you pleased refund my inter net balance . i cat used internet so why my net balance is 00 i dont know u check your system when deduct my net balance my phone is on charging
              Airtel customer support has been notified about the posted complaint.
              Dear Customer,
              This is with reference to your post dated 17 January 2016.
              We would like to confirm that we have shared the resolution details with you.
              Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
              Regards,
              Anil Sachdeva
              airtel presence (airtel customer service team)
              bharti airtel ltd
              airtel.[protected]@airtel.com
              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                B
                bharath79in
                from Gurgaon, Haryana
                Jan 17, 2016
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                Address: Mumbai City, Maharashtra, 400709
                Website: www.airtel.in

                5846992 please check for this transaction number ? I did data recharge for [protected] but airtel is denying it. The retailer who did my recharge is [protected]. His money is also deducted and his merchandiser says transaction is success. But Airtel says they have not received the transaction. Please check the transaction number and let me know. I saw from my retailer's recharge history that the transaction I'd is mapped to [protected] only.
                Airtel customer support has been notified about the posted complaint.
                Dear Customer,

                This is with reference to your post dated 17 January 2016.

                We would like to acknowledge that we are working to address your concern as soon as possible.

                We will connect with you to get additional details, if required, to resolve the concern effectively.

                You can also get in touch with us at airtel.[protected]@airtel.com


                Regards
                Akanksha Singh
                airtelpresence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Dear Customer,
                This is with reference to your post dated 18 January 2016.
                We would like to confirm that we have shared the resolution details with you.
                Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                Regards,
                Anil Sachdeva
                airtel presence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  S
                  Swapgharat
                  from Mumbai, Maharashtra
                  Jan 17, 2016
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                  Address: Raigad, Maharashtra, 400707
                  Website: It's a network problem

                  Hiii sir/madam My name is swapnil Gharat I stay in b-77/1, sector-1, jnpt Township, Uran, Navi Mumbai, Maharashtra, 400707. My complaint is airtel network is not at my home in that address. Out side is a best network only my home is not available your network.that problem is a big problem than my Township is very big town but your airtel customer is low because of that problem. Your network is no 1 network so pls feel up the network problem..
                  No network in nerul west sector 16 palm beech road as there are no network tower in that zone, the airtel staff is only helpless since the company cannot give service for nerul client. As there is no tower in nerul palm beech road .
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                    S
                    shubham.43
                    Jan 17, 2016
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                    Address: Vellore, Tamil Nadu, 632014
                    Website: www.airtel.in

                    I have recharge with Rs.222 full talktime offer but they have not credited balance in my prepaid balance, they have provided special balance but it is not specified in the recharge. But I want to have balance in my prepaid balance. So I have called them regarding this but they are behaving rudely and not transferring money to my prepaid balance. So, I want to file complaint against them and transfer my special balance to prepaid balance or return my amount.
                    Airtel customer support has been notified about the posted complaint.
                    Dear Customer,
                    This is with reference to your post dated 17 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                    Look forward to receiving the required details at airtel.[protected]@airtel.com
                    Regards,
                    Akanksha Singh
                    airtel presence (airtel customer service team)
                    bharti airtel ltd.
                    airtel.[protected]@airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      K
                      kirtikarungta
                      from Mumbai, Maharashtra
                      Jan 17, 2016
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                      Address: New Delhi, Delhi, 110008
                      Website: www.airtel.in

                      Hi, i have requested for a broadband connection, and paid 1000/- on 2nd jan 16, n then for 10 days sometime they said connection is not possible and sometimes possible. And last they said its not possible and they said u can submit the details for online refund n we will refund within 3 working days but till now i did not received any refund. Kirtika
                      Airtel customer support has been notified about the posted complaint.
                      Dear Kirtika,
                      This is with reference to your post dated 17 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                      Look forward to receiving the required details at airtel.[protected]@airtel.com
                      Regards,
                      Akanksha Singh
                      airtel presence (airtel customer service team)
                      bharti airtel ltd.
                      airtel.[protected]@airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      DEAR AKANKSHA,
                      ACCOUNT NO. IS [protected] AND CONTACT NO. IS [protected]
                      I hope u will resolve my issue very soon.
                      Dear Kirtika,
                      Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.
                      Regards,
                      Anil Sachdeva
                      airtel presence (airtel customer service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com
                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        S
                        Shaykh Abdul Ahad
                        Jan 17, 2016
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                        Address: New Delhi, Delhi, 110025
                        Website: www.airtel.in

                        Today, on 17th Jan, 2016 at 1:20 AM, I used the myAirtel App to recharge my phone with Rs.250 full talktime and Rs.500 in my Airtel wallet. The transaction went smoothly and without any problems whatsoever, I was happy with the service at that point. I used the data I had leftover from a Monthly offer to validate this recharge, After the transaction I had ~45 MB of data left, So I switched Mobile Data off and turned to WiFi. After that I was up until about 4 AM using WiFi to watch some shows online, I did not check the balance afterwards, however I did not feel the need to as I did not use any data services at all. After that, I put my phone on airplane mode, I do that a lot to prevent any unnecessary calls and data transactions, and I went to sleep. I woke up at around ~10:30 AM today and switched the airplane mode off, and still my mobile data was off so I turned on the WiFi and opened the myAirtel App once again to do another recharge via the Airtel wallet this time, however I was shocked to see that it stated that my balance was Rs. 0.02, I thought it might be an error because my balance before the recharge was close to Rs. 0.06, So I dialled *123* on my phone to check the balance and yet again the balance read Rs. 0.02. I pulled down my notification drawer and went into my data usage to see if by mistake the data had somehow been left on even though I had my phone on airplane mode when I woke up. But the data usage on my phone was 0.35GB for this month which is the same as it was last night after the recharge. I decided to call Airtel customer care to know why this much balance had been deducted from my account even though I am not subscribed to any services which would periodically deduct my balance, however I was unable to talk to a customer care executive because "I did not have enough balance to complete the call", Pissed at this point, I went to the nearest store and recharged my account with Rs. 30 to be able to make the call even though It makes no sense that I have to have balance to be able to call customer care but whatever, I finally got through to an executive and told him about my problem, he then told me that he is checking into my matter and asked me to hold, I did. After about 3 whole minutes, he told me that the reason my balance had been deducted was because from 1:33AM to ~10AM my data was turned on. Now, I'm not a fool, I always switch my phone to airplane mode and I know, It is not possible for me to even make a call let alone use the mobile data with the Airplane mode turned on, So I told the executive that it is impossible that my data was switched on from 1:33AM to ~10AM since I only had it on till I recharged my account after which I turned the data off and switched to a 2G band for better network coverage, He persisted on saying that it was turned on for that duration. Okay, Let's assume for a moment, that there was a way that it was possible that my phone can actually magically access internet on its own even if it is on airplane mode/flight mode, I still have 45MB worth of Night data from Airtel, which just confirms that my Internet was for sure not turned on till 6AM, I was completely alone, so unless a thief came inside my house, picked up my phone, turned on data, use 250Rs. worth of data after 6AM and then left without stealing anything. There is no way possible that my balance would have been deducted. With that being said, I call you out on your explanation Airtel, I want full refunds for this issue and I want you to fix your stuff, This did not happen to me while my number was a Vodafone one, I switched operators thinking this would be better but what do I know, I get charged for going to sleep. Amazing. I am attaching an image of my balance according to Airtel at 11:53AM on 17th of January, 2016 after I had done a 30Rs, talktime recharge which netted me a total of Rs.23.20 talktime, If necessary I will provide any more details on this issue. I hope you take this issue seriously because I like Airtel and I switched mainly because It has the best Internet in my opinion. I do not want to switch carriers. Thank you. Contact me further on [protected]@gmail.com
                        +1 photos
                        Jan 17, 2016
                        Updated by Shaykh Abdul Ahad
                        Evidently, I forgot to provide the number *sigh*, Here :[protected]
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                          D
                          diva12345
                          from Gopalganj, Bihar
                          Jan 16, 2016
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                          Address: 781318
                          Website: Airtel

                          Dear Sir/madam For the circle Assam there is a recharge option of the amount rs 53 for 1 GB 3G data for 1 night validity.I recharged my airtel number with the amount on 16/01/2016 at 09:45 PM TransID:[protected] .But I received no 3G speed after 00:00hrs.I was awake till 1:30 hrs on 17/01/2016 but I got the least speed.Is this the service the company offers to its customers.I was getting very frustrated and angry with this kind of cheat.I want my money to get refunded.even after doing recharge with the amount 53 I got no service from airtel.
                          Airtel customer support has been notified about the posted complaint.
                          Dear Customer,
                          This is with reference to your post dated 16 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                          Look forward to receiving the required details at airtel.[protected]@airtel.com
                          Regards,
                          Akanksha Singh
                          airtel presence (airtel customer service team)
                          bharti airtel ltd.
                          airtel.[protected]@airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Dear Customer,
                          This is with reference to your post dated 16 Jan. 2016.
                          We were waiting to receive your contact details to enable us to address your concern.
                          Since we have not heard back from you, we trust your issue has been resolved.
                          If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
                          Regards,
                          Anil Sachdeva
                          airtel presence (airtel customer service team)
                          bharti airtel ltd
                          airtel.[protected]@airtel.com
                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            J
                            Janardhanarao marri
                            Jan 16, 2016
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                            Address: 530044

                            Sir I was purchased super 5 pack rc25/- pop-up card but when I was scratch card some numbers was missed and the serial no [protected]
                            Airtel customer support has been notified about the posted complaint.
                            Dear Customer,
                            This is with reference to your post dated 16 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                            Look forward to receiving the required details at airtel.[protected]@airtel.com
                            Regards,
                            Akanksha Singh
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            airtel.[protected]@airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Dear Customer,
                            This is with reference to your post dated 16 Jan. 2016.
                            We were waiting to receive your contact details to enable us to address your concern.
                            Since we have not heard back from you, we trust your issue has been resolved.
                            If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
                            Regards,
                            Anil Sachdeva
                            airtel presence (airtel customer service team)
                            bharti airtel ltd
                            airtel.[protected]@airtel.com
                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              R
                              Reddy0
                              from Lakshettipet, Telangana
                              Jan 16, 2016
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                              Address: Medak, Andhra Pradesh, 502305

                              I have purchased airtel Top-Up Recharge of Rs. 30/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card. Serial No. :- [protected] Secret Pin :[protected]**** My Mobile No. :- [protected]
                              Airtel customer support has been notified about the posted complaint.
                              Dear Customer,
                              This is with reference to your post dated 16 January 2016.
                              We would like to confirm that we have shared the resolution details with you.
                              Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                              Regards,
                              Anil Sachdeva
                              airtel presence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com
                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                Bhima Gollar
                                from Mumbai, Maharashtra
                                Jan 16, 2016
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                                Address: Mumbai City, Maharashtra, 400019
                                Website: www.airtel.in and www.trai.gov.in

                                This is Bhima Gollar [protected](alternate number [protected]), I am using Airtel service since more than 10years, and now my number has disconnected permanently due to violation of TRAI rules, this is my personal number which i am not using any professional purpose but one promotional SMS has sent to DND customer but it was done by deliberately it was happens by mistake and that also Once so on the basis of "one sms how they can disconnect my number and that also without any warning notice" and Even this also I have apologized to Complainant and service provide but still they are not listening to me and I am Ready to pay penalty charges because this number will cost me more in terms of professional and my personal also
                                Airtel customer support has been notified about the posted complaint.
                                Dear Customer,

                                This is with reference to your post dated 16 January 2016.

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at airtel.[protected]@airtel.com


                                Regards
                                Akanksha Singh
                                airtelpresence (airtel customer service team)
                                bharti airtel ltd
                                airtel.[protected]@airtel.com
                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  sharmarahul2612
                                  from Gurgaon, Haryana
                                  Jan 16, 2016
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                                  Address: 491001

                                  On[protected] an employee named manoj of airtel store of bhilai supela called for broadband connection i agreed and he came to home and checked the possibility of connection. Then he confirmed and said to provide an amount of 1000, i said to provide the bill then he said he will provide it after connection so i gave him 500 along with my aadhar xerox and a passport photo. He went and after 8 days message came in my cell regarding connection confirmation and the same day i called he confirmed after 2-3 days connection will be done but till 7 dec no such action for connecting broadband done, so i called again manoj then he said connection is not possible because of xyz reasons and i request for refunding of amount he said it will be done within a week. Then at 18 dec i got message of cancellation. But till date i haven't received amount and today i called manoj he said you go to anywhere you want but i can't provide you refund. I am extremely tensed for such an action by airtel broadband department.
                                  Airtel customer support has been notified about the posted complaint.
                                  Dear Customer,
                                  This is with reference to your post dated 16 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                                  Look forward to receiving the required details at airtel.[protected]@airtel.com
                                  Regards,
                                  Akanksha Singh
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  airtel.[protected]@airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  No such action has been taken against the complaint.
                                  Please help me for providing necessary steps further.
                                  Dear Customer,
                                  This is with reference to your post dated 16 Jan. 2016.
                                  We were waiting to receive your contact details to enable us to address your concern.
                                  Since we have not heard back from you, we trust your issue has been resolved.
                                  If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
                                  Regards,
                                  Anil Sachdeva
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd
                                  airtel.[protected]@airtel.com
                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    Arpan Roy Apu
                                    from Jalpaiguri, West Bengal
                                    Jan 16, 2016
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                                    Address: 735218
                                    Website: www.airtel.in

                                    Sir I lost My Handset .I don't know my Save ism Number please sir send my all call history, my Ism number [protected], please sir I requert you, My Name is Rupali Roy, Father name Tirendra nath Roy, Jalpaiguri, West Bengali, Pin-735218, please sen my e-mail id-rupaliroy91.[protected]@gmail.com
                                    Airtel customer support has been notified about the posted complaint.
                                    Jan 16, 2016
                                    Updated by Arpan Roy Apu
                                    sorry sir my mail id is -rupaliroy.[protected]@gmail.com
                                    Dear Customer,

                                    This is with reference to your post dated 16 January 2016.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at airtel.[protected]@airtel.com


                                    Regards
                                    Akanksha Singh
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com
                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Dear Customer,
                                    This is with reference to your post dated 16 January 2016.
                                    We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                                    We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com
                                    Look forward to hearing from you.
                                    Regards,
                                    Rakesh Kumar
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com
                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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