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Airtel Complaints & Reviews

www.airtel.in

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Updated: Nov 11, 2025

Complaints 54693

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21970

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32723

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: Airtel.in

I along with my family hold seven prepaid connections of Airtel and also a Broadband connection. There are no mobile signals specially inside the house. A written complaint submitted about three months back at Shopprix Branch office, Sector-61, Noida of Airtel has also not been responded to by the company. If the issue is not resolved at the earliest, I will forced to switch the mobile operator and also initiate proper proceedings against the company.

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jan 16, 2016

Verified Support

Dear Ravi,
This is with reference to your post dated 14 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

R

Rik's Rawat

from Delhi, Delhi

Jan 18, 2016

I am gaurav rawat, I purchased new airtel prepaid connection n I already using airtel postpaid connection from approx 7 years n now I phasing a network problem in my new connection like (automatically call disconnect, internet suffering, low signals)..

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Address: Hyderabad, Andhra Pradesh, 500032

Website: Airtel.com

Airtel 4G Dongle is not giving a 4G Speed. I'm able to acess only speed less than 200kbps for a 4G Service. Request raised to Airtel but no effect since 3 weeks.

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jan 14, 2016

Verified Support

Dear Mr.Konda,

This is with reference to your post dated 14 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

T

Tech Enthusiast

from Mumbai, Maharashtra

Jan 14, 2016

I have been facing the same issue for over a week now. They keep telling me that there's some downtime in Pune, which according to Airtel was expected to be resolved today morning - Jan 14, 2016. However, the problem still persists. Please help. Airtel number: [protected]

T

Tech Enthusiast

from Mumbai, Maharashtra

Jan 14, 2016

I have been facing the same issue for over a week now. They keep telling me that there's some downtime in Pune, which according to Airtel was expected to be resolved today morning - Jan 14, 2016. However, the problem still persists. Please help. Airtel number: [protected]

Airtel Customer Care

from Mumbai, Maharashtra

Jan 16, 2016

Verified Support

Dear Customer,

This is with reference to your post dated 14 January 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Kolkata, West Bengal

On my no [protected], a 3G data recharge was done on line, worth Rs 153.00 for 1 GB and 28 days validity recently. but till date, after recharging, I am unable to access the net, in spite of the fact that, that signal is showing 3G. Complaint was lodged over customer care no [protected], since last 3 days, but the problem remains unresolved. its not a phone problem, because from the same phone I am getting access to a voda phone sim already. I am totally upset Mitul Dutta

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jan 14, 2016

Verified Support

Dear Mr. Ghosh,

This is with reference to your post dated 14 January 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 625009

Dear sirs, my prepaid number[protected] is being debited since november 2015 weekly with rs 35.00 for video store, i went to dealer and they sent messages to stop it but still now being debited. And rs 99.00 deboted for ir99 which i do not know. Please stop all this charges immediately, and refund all this unauthorised charges back to my number itself. Thanks & regards - p. Loganathan, email: [protected]@gmail.Com, mobile:[protected]

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jan 14, 2016

Verified Support

Dear Customer,

This is with reference to your post dated 14 January 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Chennai, Tamil Nadu, 600073

Website: airtel

First of all Airtel is worst in customer service. A pie chart on daily usage is not getting updated daily... since three days the pie chart is showing the same old data where as ive used much more than that... then suddenly it would send a message that ur data has been 100% consumed... this is mere cheating... my 8GB is getting over within 4 days...

Airtel customer support has been notified about the posted complaint.

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T

Tanveer.veer777

from Umarkot, Chhattisgarh

Jan 14, 2016

I want to know how much am i using daily to keep my data consumption in control...or atleast update it on daily basis... dont suddenly give a shock on one fine day.. i will be thinking that i am having lot of data available so i use it..

Airtel Customer Care

from Mumbai, Maharashtra

Jan 14, 2016

Verified Support

Dear Customer,
This is with reference to your post dated 14 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: 500034

Website: www.protexsecurityservices.com

My services has been disconnected even though the payments has been made and confirmation has been received from the service provider.Since 24 hours have calling the customer care no proper response.They say it will be resolved in 4 hours.

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jan 14, 2016

Verified Support

Dear Customer,

This is with reference to your post dated 14 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Ernakulam, Kerala, 683101

Website: www.airtel.in

I have done Airtel 2G recharge of 126 (Mobile : [protected]). But without asking my permission, they have put me on Auto-renewal service. So on Jan 12, I received an sms stating that the service will be renewed. I called 121, and followed the instructions to deactivate 2G mobile internet. Now I didn't receive a confirmation message from Airtel. That is true. But I believed that the deactivation was successful. I didn't know I had to receive some sms for that. On 14 Jan, I got an sms stating the service has renewed and I lost my 126 rs. I called up 121 to complain, and they replied that my deactivation process didn't go through. They said it is my fault that the deactivation sms didn't come. I was not redeemed my money. I was extremely upset. My complaint is about this Auto-renewal process. Few months back I had called 121 to ask them to stop this auto-renewal process for 126 Rs recharge. They said it has been stopped and it did. But I didn't know that the next time I do the recharge, I will be on their auto-renewal process again. This is what happened this time. Either Airtel must ask customers if they want to be included in auto-renewal process or before they deduct the money for the service, they should ask the customers - "Do you want the service?". They have neither in place. It is a shame that a company like Airtel is using schemes like these to exploit common people.

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jan 14, 2016

Verified Support

Dear Mr.Abbas

This is with reference to your post dated 14 January 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Lucknow, Uttar Pradesh, 226013

Website: airtel .in

Sir i have done 3g net pack 1gb on 1/1/2016 but i m not using my net sir i have done complaint on airtel costumer care but no action on my request 14 day are left my net pack but i don't use any 1mb net .

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jan 14, 2016

Verified Support

Dear Customer,
This is with reference to your post dated 14 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Ranga Reddy, Andhra Pradesh, 500088

Date- 14 jan 2016 Mobile no-[protected] Hi Team, Today when I woke up I saw a message saying "Thank you for choosing HOT CHILLIES on your airtel mobile.You have been charged Rs 49.00 for 15 days...". After that Rs 50 has been deducted from my account. I never activated any services and still money is getting deducted. please take care of such issues as it is impacting user experience with Airtel. Please refund the amount ASAP. Regards, Somya

+1 photos

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jan 14, 2016

Verified Support

Dear Customer,

This is with reference to your post dated 14 January 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

V

Venkatesan T

from Bengaluru, Karnataka

Sep 9, 2017

Yesterday I got the similar message. I didn't activate any services. I was charged Rs. 99/- for Hot Chillies service for 30 days. This is not the first time Airtel is activating services in my account on their own. I'm very unhappy with Airtel

Money deducted for hot chillies service - Comment #2845299 - Image #0

S

SabaaHayat

from Pune, Maharashtra

Oct 20, 2017

The same thing happened with me, too.
This is the second time 99 rupees is being deducted.

Stop scamming your customers please, and initiate a refund ASAP.

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Address: 411057

Website: www.airtel.in

Hello, I had purchase new airtel postpaid plan and with mobile portable of my older number. And I had given 500 Rs as activation charges but for some reason the card is not activated. And since last 20-25 days i repeating calling to airtel dealer or airtel office. They always say we will call back or we send our representative to refund my money and document. till they not send to any guy to my office. So please take my genuine request and please consider.

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Hi,

I have been getting e-mails regarding [protected] mobile number on my e-mail id [protected]@gmail.com. [protected] is not mu number and I have been living in USA. I have complained a lot about this and every time I got the response that we have made the necessary changes.
Why are you guys sending me e-mails for a number which I don't own. You are the worst customer service I have ever come across.
Improve your BS system to avoid such kind of issues.

Thanks,
Lokesh

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Address: Pune, Maharashtra, 411014

Dear Sir, I am buying airtel 4g home router on dated[protected] from airtel 4g store on Pune Kharadi opp. Radisson Blue Hotel. I am visiting many times in store the was saying me your connection was active in next 2 hrs. Every time i am going, they are saying same reply to me. But connection not activated to till date today please help me and resolve my concern. Thanks & Regards, Sachin Nanetkar Mob.[protected]

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jan 14, 2016

Verified Support

Dear Mr. Nanetkar,

This is with reference to your post dated 13 January 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Pune, Maharashtra, 411027

Very poor service. Out of 24 hours, 18 hours it runs on 2G when I paid fully for 3G service. Inspite of complaints, no resolution.

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jan 14, 2016

Verified Support

Dear Customer,
This is with reference to your post dated 13 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: New Delhi, Delhi, 110096

Website: Airtel

Dear Sir / Ma'am, I hade received a call from Pakistan no. [protected] on[protected] at 07.09pm. even though I have not picked it up as it is mention on phone the country origin number. So I discard it. please help me out so that such kind of problem. Kindly identify how they are getting the Indians numbers. Thanks & Regards, Manoj Kumar Pal

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jan 14, 2016

Verified Support

Dear Mr. Pal,
This is with reference to your post dated 13 January 2016.

To protect all our mobile subscribers from malicious activities which may result in substantial increase in their phone bill, airtel would like to advise the following:
» Do not respond to any unexpected calls from a number with the +92 or +375 country code.
» Do not respond to any suspicious missed calls from unknown numbers.
Do not get lured into any financial transactions or divulge any personal information like IMEI, Bank Account number and other information to callers offering prize money or lottery winnings. Also do not respond to any instructions to dial an international number to get the prize money.
» This luring may also be done through SMS messages offering prize money and seeking personal details on a specified email ID. Please do not respond to these.
» Do not respond to any SMS/Email from unknown sources prompting you to call on a number or go to a site offering free download of content/movie clips/pictures.
Please refer the link http://www.airtel.in/important-alerts/ for more details
Regards,
Akanksha Singh
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Website: www.bhartiairtel.com

They deduct my balance of rs 150 from my mobile phone on 12 Jan 2016 during any received call of about 12 min. When I check my balance & call to customer care executive they said that this balance deduction is due to net usage. I can call thrice every time they give different different reasons & not give any satisfactory answer & also they don't talk to me in a proper manner & said that that's your problem. Also I have 7mb left in my net balance so I don't know how they deduct my balance if I have that much MB left till now. On 12 Jan 2016 I have about 50mb net balance. They said you use 30mb net during call that at that time so they have to deduct net usage from my net balance but they charge it from my mobile balance. According to my knowledge during call no net is used. Sir please solve my problem as soon as possible & please try to refund my balance. Yours truly Thanking you

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jan 14, 2016

Verified Support

Dear Customer,
This is with reference to your post dated 13 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Bardhaman, West Bengal, 713216

Website: pay.airtel.in

I have already done bill payment Of Rs 250 by credit card transaction id 237914. mobile number - [protected].but today i received Date 13.01.2016 sms due payment due of Rs 246.

+1 photos

Aug 9, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jan 14, 2016

Verified Support

Dear Customer,

This is with reference to your post dated 13 January 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: New Delhi, Delhi, 110040

Website: AIRTEL

I recharged Rs.199 for 2G Net Pack Via my Airtel app on my friend mobile no.-[protected] on 06 dec.2015, recharge not done but balance deduct from my bank account. i called many times to customer care but they said that we had refund your amount but i did not received yet. Cont.no.-[protected]

Aug 9, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jan 14, 2016

Verified Support

Dear Mr. Wahid,

This is with reference to your post dated 13 January 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Surat, Gujarat, 395001

Website: www.airtel.com

We are using airtel mobile no [protected] post paid in the name of mukesh jetha. theey have charged every month extra charges in bill and every month we have to compalint ofr the same. after that we have follow airtel outlets to disconnect that no but they have not ready to dicoonect. now we are not using that no but they are telling that you bill 2000 is due you have to pay. they make fake call to us from [protected] and they are telling that we are speking from high court ahemdabad but they are not from high court they are simpale airtel company guys. like that only airetel company do. first they have charged extra to cusmtomer and after that they are harrsing customer to pay that amount otherwise we are going to file a case against you even customer not used that amopunt but he has to pay.

Aug 9, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jan 14, 2016

Verified Support

Dear Customer,

This is with reference to your post dated 13 January 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Website: www.airtel.in

I am trying to access my postpaid account bill since yesterday i.e. 12 jan 2016. For every query it is showing the same message again and again, "Sorry! We are unable to process your request. Please try again after some time". I called up customer care yesterday and they told me that I would be able to access all the information in an hour. But today i.e. 13 jan 2016, I am still not able to get the details.

Aug 7, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jan 13, 2016

Verified Support

Dear Customer,
This is with reference to your post dated 12 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: New Delhi, Delhi, 110084

Website: www.airtel. com

Dear sir, I have use this no. For last 4 years. And I want to know why do u deactivated it. Because i have further issue new sim of this no and sim no. Is[protected]u and do last recharge if 99 .Please check and give me issue if any other requested u to closed it. Thanks Wazid hasan ( [protected])

Aug 9, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Jan 13, 2016

Verified Support

Dear Mr. Hasan,

This is with reference to your post dated 12 January 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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