Airtel Complaints & Reviews

Hi, this is suhani nagar from delhi having airtel prepaid connection no. [protected]. I lost my mobile today evening hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

Thanks,
suhani nagar
110048

I want to get a new Airtel connection for which I had provided all the necessary documentation. But my document verification failed and the company representative replied back saying you have more than 9 active connections.

My complaint here is, I don't have more than 9 active connections .
Secondly I want a list of all SIM's registered on my name as Airtel says.
I am now curious to know the details as someone might be misusing my details to buy SIM cards.

Can you please let me know the way to come out of this situation.

The number was converted to postpaid on 11-Jan-2016. We have been trying to get the data services activated. The CCEs tell us to wait for 4/8/24/48 hours everyday - standard reply form them. No action has been taken so far. It has been 10 days now. Ref No. 67315947

Good day, I recharge my wife's line[protected] on the 15/1/2016 with #1, 700 airtime. I then activated airtel blackberry bundle (unlimited) of #1, 500 by dialing *440*161*. Immediately, the entire money disappeared without any date subscription reflecting in my phone.
I called their customer care which promise to look into it but to no avail.
The Airtel Case ID is:[protected].
Kindly help me resolve this problem to enable me enjoy internet services just like others.
Cheers
Ekabo Vincent
o8o33282237

Please refund my money in my account recharge 200 RUPEES FAILED and cut 54 rupees in my wallet money not transfer in my bank account please clear what happened why not transfer in my Account

I was using tata docomo plan, Airtel committed me given better plan & they conform me given 500 call free, permonth, they conform at the time of conformation, & port number, after my no port, time of activation executive told me 200 call free, I told them sales executive & company conformation call conform 500 call free. but activation member told sir this is plan say may I Activate no . or not . why they not conform before port mobile, why after port they conform plan.

Despite so many emails, my concern is still not resolved by airtel. It is a shame that a corporate like yours is so unprofessional and cheats customers. Let me re-iterate my points: 1) I was charged for 63 SMSes sent to a number [protected] when i was in UAE from 2nd to 5th Nov. I had not sent a single SMS to that number. I called the number and it says such a number does not exist. I checked on internet to find whose number it is and it says airtel helpdesk. How can i send (a) SMSes to a number that does not exist? (b) I have no reason to send 63 SMSes to a number that does not exist. I have raised this issue in both my trailing emails as well as during the complaint call i had filed on 23rd Dec. No one had bothered to look at this and rectify this issue. I expect Airtel to investigate this wrong SMS charge and rectify the same. 2) I had called Airtel on 2nd November 2015 morning to activate roaming plan. I was told by the concerned who answered my call that the plan I had taken during my previous month international travel is still active and will be valid till my travel date between 2-5th Nov. Now, I request your department to check the call recordings to know the facts, rather than responding to me so casually. 3) I also get 4-5 calls a day for payment and I have to tell everyone the same story that I have raised a complaint and waiting for the same to be resolved before payment. No one would pay the wrong amount until the issue is resolved. If you check my record of over a decade with Airtel, I have never been a defaulter. I wonder why my response cannot get recorded in the system so that 5 different people need not call me every day. If you note, I have not paid only for the month where there is a dispute. I have already paid for the last month where the billing was fine. I am writing to you in anticipation that i will not get another "parroted" response from Airtel, but a proper check done and my problem rectified. I am losing faith in the system of airtel and now believe that Airtel is out to cheat customers. I feel so cheated by such a large organization. I do expect a proper action taken and justice done to my query. Regards, Meera

My mobile number is [protected]. It is a prepaid number. Yesterday I'm got problem "No Service" Please check and resolve my problem, So my sim not expire.

Hi Airtel Number from Delhi or Rajasthan [protected] registered at the name of Kamla Rani, She is using this number for sex chat. she will ask you for recharge for rs 550 and do sex chat. This is not good for Society. Pls. block this number.

I own an Airtel Prepaid number +91 [protected] (Kerala Circle). I ported this number from BSNL to Airtel. I am using this number since 1998. Couple of months before I perceived a job in Coimbatore and got relocated to Kovaipudur, Coimbatore. So I decided to port my Kerala SIM to Tamil Nadu circle without changing the services provider. I shared my mobile number online with Airtel. Immediately someone from Airtel called me and had a detailed discussion regarding my requirement. I explained everything to customer care person. I preferred to take MyPack Family Post-paid connection with two additional SIM added to my account by making my above mentioned number as my primary number. One Mr. Prabhu (His number is [protected]) came to my location and gave me required number of SIM by collecting documents, photos, signatures on 3 different applications and requested an amount of rupees 900/- towards the activation of 3 SIM (300X3). I paid him the requested amount plus the cost of other ad-on SIM and he gave me a mobile number (Ms. Valarmathi [protected]) so that I can contact in this number to configure my myPack. In the evening Valarmathi called me to discuss about myPack and I explained to her about required number of packs in each category. I opted 999 plan with 50 packs. In between someone came to our flat and verified related documents and my address. Three SIM cards that I have received are still with me inactivated. I called Ms. Valarmathi to check the status but no proper information, I tried 12, couldn't find an option to talk to customer care representative. I send SMS to check status no proper reply. What should I do? Please assist me in this regard. I really became hopeless. I assume customer care team can help me in this regard.

I have purchased a new broadband connection(Application No: ONCHENN[protected] on 29th Dec 2015 through online, But i didn't get any response till now Even though i made a complaint for 3 times with in this period, But customer care executives also not respond properly.So Please refer below image and do the needful or please return my amount...

My AIRTEL 4G no. [protected]. Since october i have been facing problem with the AIRTEL hotspot device. And i have been complaining since then and writing to AIRTEL customer support but still airtel is not resolving the issue. Airtel provide me a plugin router which is faulty and for that airtel is charging me .After 3.5 months i got my hotspot replaced and still they are charging me for that, i am also facing billing issue with airtel as i have paid my bill for october and november month still airtel is not updating that and the relaxation on the bill provided by airtel representative is not updated by the company and now company is harassing me by barred-ing my number again and again. I had a word with Mr. DEEPAK KUMAR supervisor who called me and told that he will take care of the billing issue and still airtel barred my no. and not providing me proper service. I had a word with supervisor Ms Lakhwinder, Mr.ARIJIT and he said that he dont knw when my services start working fine.I asked him to unbarred my no. but he said he cannot do it. As the issue is within airtel departments so airtel is responsible for it not the customer(me) but they are harassing me from past 3.5 months as the are not responding properly to my complaints and and charging for services which artel did not provide me. On 28th December Whatever waiver amount airtel supervisor promised to leave they are denying that and now they are making my life hell by barred-ing my number again and again . I have to call airtel every third day so that i can use my internet, I have to beg for the services for which i am paying . I request you all not to use AIRTEL 4G services they will make u suffer until you die and your life will be hell. Airtel has the pathetic 4G services and worst customer support team . There are other 4G services like IDEA 4G, RELIANCE JIO, Vodafone please use these services they are far more better than Airtel services. I want very serious action to be taken against airtel .

I have been facing frequent disconnection and no internet service for the last 2 weeks. Several technicians have visited my home but to no avail. Yet there is no co-ordination between the airtel billing team and technical team, as I am still charge my monthly bill.

My airtel postpaid no. [protected] wrongly kept by airtel in COCP plan. I have made several complaints regarding exclusion of my no. from cocp plan or just permanently close my no. But airtel is not either excluding or closing my no. Kindly help me. I simply want that my no. should be excluded from cocp plan so that i can pay my indvidual bill of my no.

I have been using broadband of Airtel from more then one year and I got many problem as net stops suddenly but this time my net is off from last 8 days and no one listens to our complaints they just say that it will be tomorrow but they made this like a joke. Wrost services we have ever had we advise not to take Airtel connection ever if life my landlines no. Is [protected]

My data card number [protected]. asked plan change on 31st dec'15 from 5gb to 6gb Customer care said Rs.300/- will charged extra per month. Now the surpirse is 7th jan i got bill of 6500/- saying they charge pro-rata basis which was not told to me while plan change. ITs big cheat they are minting money for consumers. Pls need solution and knocking off bill. I will cancel my connection.

I had Airtel 4G AC #[protected], I asked them to close the same on 12Sep2015 which they closed after few days.I have not used the connection after that but i am keep geting threatening calls and Emails saying I need to pay 2382 rs.I have called airtel and they said its their issue and they will resolve this. Intraction id for the same is [protected].

I have been using an Airtel Postpaid connection No. [protected] since last Five years. My current plan is Voice Plan with 199 Rs Rental Data Pack (2 GB ) with 249 Rs Due to some reason I left India on 08.11.2015, removed my SIM CARD and have not used that number since 09.11.2015. Airtel has generated my bill dated 23.10.215-22.11.2015 of Rs. 681, which I have paid on 12.12.2015. Now as I am not using that number but still Airtel has generated my bill dated 23.11.2015-22.12.2015 of Rs 512.97 and unbilled amount for date 23.12.2015 to till date is approx 400 Rs. which I am not able to pay. I want that number to be active and convert it into prepaid. So it is requested you to kindly Wave-Off my Unpaid amount and convert my number into prepaid. I shall ever be grateful for this kindness. Regards, Rishabh Saxena Mob No. [protected] Available Contact No. [protected] email id shailendra.[protected]@rediffmail.com

My complaint is against Airtel for levying wrong charges on my Postpaid bill. Airtel Number: [protected] Bill Number:[protected] In November first week, I raised porting request due to increase in my monthly airtel bill and then received a call from airtel retention department and he asked me to change plan to CUG combo 499 plan with below benefits: 1200 local+std call 300 local+national SMS 1GB 4G/3G data free but because I was already using 1gb 4g/3g free (post 1gb data stops)@250, so he told me from next billing cycle(5th dec), plan will automatically start and 250 rs data plan will automatically disconnect. on next billing cycle, it did not happen as told by the executive. so I again requested for porting and with no surprise, retention dept called back. This time, my bill plan revised to "alive net cug 499 combo plan" from 10th dec'2015. but on the current bill, 500Rs charges for internet was levied. As I discussed with customer care, in 499 combo plan they have not provided 1GB data free benefit. Also, charges for 250Rs data plan was also levied on the bill. I was a loyal customer of airtel since last 10 years but now they have become a big fraud. I feel so cheated! I expect an earnest resolution to this issue! Please help me out for this.

Sumitted the docs for convert my airtel nunber [protected] corporate number as on 04/01/2016. they thave taken the docs and forget to process that after 12 day i visited the oultet where i have sumbited my docs that is 16 community center new friends colony new delhi then they realized that they are just given me the wrong sim (having pratice to change the sim (distubation of 4gsim)for the smallest issue) then after 12 day as on[protected] they have send new sim and told me will get activated in 12hr and they have disconnet my number from[protected] and till the time it is not activate i havr to suffer the monerty loss of 500000 inr because of not having the active number. airtel has to pay this as its is ok vid the customer till the time there is no monerty loss one thebut id due the number blocker i faceed mental harresment as well as financal loss which i can not get it go.