Airtel Complaints & Reviews

Airtel is cheating My Plan customers. I am a My Plan customer. My mobile plan is ₹399 My Plan. I subscribed 4 packs of 3G internet plan. As per my plan, I can access 480MB at full speed thereafter unlimited 2G at 20 KBps from all my mobile numbers under this plan. But, one of my add-on number cannot access internet after completion of 480MB. I complained it for 4 times to Airtel customer care number. They registered my complaint but they closed all those complaints without resolving the issue. Every time they ask me to restart my phone and they assured internet will connect after restart. But nothing worked but they simply changed the complaint status to resolved. Airtel did not look in to this issue and did not take action any on those customer service executives who have changed the complaint status to resolved without resolving the issue. Again, I called Airtel CSE and the CSE told that they have this problem to all My Plan customers and this will get resolved within next billing cycle. But there will be no change in my bill even they have not given the service they committed. I am totally disappointed with the service from Airtel.

I am facing lot of network issue in bangalore from past 2 months. Even though i use LTE the speed shows E and sometimes calls are not getting connected. So called AIRTEL having several customers is least bothered to provide proper service to customers even after several complaints. If you cant provide proper service better close your company and go. I request you to take proper action with respect to towers so that calls, messages and internet is available.

I am Vishal using ur airtel company's prepaid connection with number [protected] and i want the incoming and outgoing details for last 10 days. . if possible Please send call detail on my ID [protected]@gmail.com as early as possible. send me detail. thank you. Mb no - [protected]

Over 3 Months, No Solution Is Given Yet. Airtel took my money but still have not given the connection. Airtel is scamming by having fake agents.

My prepaid mobile number is [protected] by name Nayeem Ahmed Khan. I am in saudi, I wanted to recharge international roaming pack and I got the details from airtel website 779 full talk time, incomming 30/minute and out going 40/minute. I recharged it from my credit card with transaction Id 772381 dated 07.01.2016. the recharge was succussfull and I got confirmation message also. Even after getting confirmation from Airtel International roaming pack was not activated and I lost huge amount. Also I checked Applicable countries in the list of applicable countries Saudi Arabia was mentioned. I would like to claim full recharged amount my contact details : [protected]@yahoo.co.in

I have recently applied for a new broadband connection at airtel's online site www.airtel.in and paid the initial fees of Rs.1000/-. The details of the transaction are : Application Number : ONBANGA01352562 Transaction Status : Successful Transaction Reference no. :[protected] Transaction Date & Time : 03/01/2016 11:40:43 Payment Amount (Rs.) : 1000 Paid from : Debit Card it has been 4 days since and i have been given the connection and when i make phone calls to the numbers from which i have received the call once for asking me submit the documents, they are saying contact customer care and that this is the number that deals with that issue. It is very annoying from airtel.

Dear sir My airtel prepaid sim card service has been deactivated as I have been in abroad from March 2015. Please activate .now I am inot nashik My number [protected]. Email I'd [protected]@Gmail.com Thanks Ronald desalination

Sir/madam,
Customer want to know what it was possible the wrong updation of address without customer consent while he has not given his consent at it and how it was possible according to airtel manager shashikant that address can update only one time at the time of sim activation after that we can not change in it. How address has put wrong and change in my favour? How it became possible. Why mansi kapoor has demanded from me of my...

Hi i have registered the complaints a lot of times even on nodal offices also. but no one is showing any interest in resolving my complaint. regards prateek [protected]

Sir in my phone main balance was cutting due to automatically sending of voice reccoed through phone message how to stop them

Hi Team, My name is Rahul Sobti, I am trying to buy new Airtel Broadband connection from the last 3-4 days. However, no action has been taken so far from your team. I have already paid connection charges of Rs 1000/- through online in advance (Receipt No- ONDELHI[protected]. Please take a look into this. Regards, Rahul Sobti [protected]

I have airtel 4g internet at home no [protected]. While selling this product 4g speed was promised. However each month experience slowness atleast for 3 to 4 days.i have not consumed the stipulated 50Gb usage however speed is very poor. Tried to report this issue to airtel earlier. No action taken by them, not even a call was made to understand the problem. After some days sped is restored. Need transparency from airtel on the actual speed as its not as promised. Need better customer service as well.

Hi, My post paid number is barred already 7 days due to Airtel mistake & wrong generated bill. Those people have been telling me there is some outstanding amount of my old data card number. But long days before I had cancelled that number with the help of CC, But they didn't updated in their system so next 3 month bill generated automatically by system and now they are putting me on pressure to give that amount, which i have not used any single usage of that datas. here below the mail communication : - [protected][protected] 1/7/2016 Gmail RE: [|BAL|Ref24248807|] [protected]_POST PAID NUMBER BARRED_URGENT!!! https://mail.google.com/mail/u/0/?ui=2&ik=28c1ed04e7&view=pt&search=inbox&th=151...⇄ 1/21 Manas Sahoo RE: [|BAL|Ref24248807|] [protected]_POST PAID NUMBER BARRED_URGENT!!! 25 messages [protected]@in.airtel.com Fri, Jan 1, 2016 at 9:41 PM To: manaschandra.[protected]@gmail.com Dear Manas Chandra Sahoo, Greetings from Airtel! This is in reference to your email providing details of the payment made for your mobile number [protected]. I would like to confirm you, that the amount Rs. 816/made for the bill dated 25/12/2015 has been credited to your account on 01/01/2015. The services will be restored on your number within 4 hours, just restart your phone to start using the service. Kindly note that at any given time to know your last payment details, just text PAY to 121(toll free). For further queries, please do email. I would be delighted to assist you. Best Regards Vamsi Krishna Service Specialist Airtel "If you are not satisfied with the resolution of your complaint, you may contact Appellate Authority with the SR number. Please click on http://airtel.in/applications/xm/MobileAppellateAuth.jsp for Appellate Authority details." Original MessageFrom: manaschandra.[protected]@gmail.com To: [protected]@in.airtel.com Cc: Sent: 01/01/2016 08:06:16 PM Subject: [protected]_post paid number barred_urgent!!! Hi Sir, This is MANAS CHANDRA SAHOO. I have been using a post paid connection: [protected]. Today already 8 hrs my number is barred, please update me the reason? 1/7/2016 Gmail RE: [|BAL|Ref24248807|] [protected]_POST PAID NUMBER BARRED_URGENT!!! https://mail.google.com/mail/u/0/?ui=2&ik=28c1ed04e7&view=pt&search=inbox&th=151...⇄ 2/21 As I have talked with CC, then came to know that one year before I had taken a 4G data connection : [protected], which I had used only 2 months and paid the respective plan amount 2000/rupees, cancel the connection for the reason of costly. But then after also how the amount came like 4255/this question??? (I am 100% sure this is wrong) If you want to check then check the bills and usage whether I was using the data or not???? Today is the new year, till now I am a reliable customer, I am suffering behalf of your mistake, unable to make call, how much time it will take for this resolution, who is going to give the penalty for it???? Please do the needful accordingly through the proper check. (When I had made call for cancellation??? Who had received the call??? Why he didn¿t update the system???) Which email id I had given??? If you have the bill please share with me. I want to check the usage????? (bcs in the usage you can track whether the customer really using the data @ that time or not?????) Thanks, Manas :[protected] This email and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply email and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this email is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in email transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects. 1/7/2016 Gmail RE: [|BAL|Ref24248807|] [protected]_POST PAID NUMBER BARRED_URGENT!!! https://mail.google.com/mail/u/0/?ui=2&ik=28c1ed04e7&view=pt&search=inbox&th=151...⇄ 3/21 mcsahoo Sat, Jan 2, 2016 at 7:28 AM To: No Reply Emailairtel customer service Hi Vamsi Krishna, Sorry to inform you again that my number is still barred, am unable to do the call now, still suffring for this problem. Please solve it, other wise i will think alternate for it. Thanks, Manas : [protected] [Quoted text hidden] [protected]@in.airtel.com Sat, Jan 2, 2016 at 8:43 AM To: manaschandra.[protected]@gmail.com Dear Manas Chandra Sahoo, Greetings from Airtel! This is in reference to your email requesting for resume the service for your Airtel mobile number [protected]. I have gone through your account and found that there is an amount due of Rs. 4255/in your old account number [protected]. Request you to make a payment at the earliest and confirm the payment details. I will process your request within 04 hours of receipt of your mail. For further queries, please email. I will be delighted to assist you. Best Regards Hanush Kumar I Service Specialist Airtel "If you are not satisfied with the resolution of your complaint, you may contact Appellate Authority with the SR number. Please click on http://airtel.in/applications/xm/MobileAppellateAuth.jsp for Appellate Authority details." Original MessageFrom: manaschandra.[protected]@gmail.com To: [protected]@in.airtel.com Cc: [Quoted text hidden] mcsahoo Sat, Jan 2, 2016 at 9:55 AM To: No Reply Emailairtel customer service Hi Hanush Kumar I, URGENT TO SOLVE IT !!! 1/7/2016 Gmail RE: [|BAL|Ref24248807|] [protected]_POST PAID NUMBER BARRED_URGENT!!! https://mail.google.com/mail/u/0/?ui=2&ik=28c1ed04e7&view=pt&search=inbox&th=151...⇄ 4/21 First go through the mail properly and reply the mail, the mail communication started in this matter only. If you are unable to resolve it, then handover this one to somebody else, don't reply mail blindly. [I have gone through your account and found that there is an amount due of Rs. 4255/in your old account number [protected].] this is completely wrong. check the data usage & then complain whether am using at that time or not. Check properly do the proper investigation with right people then come for the conclusion, don't do blank firring... It is already 18 hrs for me that service is stopped. please take the action accordingly. Thanks, Manas [Quoted text hidden] [protected]@in.airtel.com Sat, Jan 2, 2016 at 10:22 AM To: manaschandra.[protected]@gmail.com Dear Manas Chandra Sahoo, Greetings from Airtel! This is in reference to the email requesting to resume the services for your Airtel mobile number [protected]. Our records indicate that there is an amount of Rs. 4255/due on your account number [protected]. The services on your number will be resumed within 4 hours from the time the payment is credited to your account. To know your last payment details, just text PAY to 121(toll free). For further queries, please do email. Best Regards kavitha S Service Specialist Airtel Original MessageFrom: manaschandra.[protected]@gmail.com To: [protected]@in.airtel.com Cc: Sent: 02/01/2016 09:55:45 AM Subject: Re: [|BAL|Ref24253841|] [protected]_POST PAID NUMBER BARRED_URGENT!!! !!! Hi ¿ [Quoted text hidden] This email and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply email and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this email is strictly prohibited and 1/7/2016 Gmail RE: [|BAL|Ref24248807|] [protected]_POST PAID NUMBER BARRED_URGENT!!! https://mail.google.com/mail/u/0/?ui=2&ik=28c1ed04e7&view=pt&search=inbox&th=151...⇄ 5/21 may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in email transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects. mcsahoo Sat, Jan 2, 2016 at 10:26 AM To: appellate.[protected]@in.airtel.com, nodalofficer.[protected]@in.airtel.com Hi Sir, It is my humble request to you please solve this issue, and take the proper action accordingly, My post paid connection is barred from yesterday to till now. Thanks, Manas Forwarded message From: mcsahoo Date: Sat, Jan 2, 2016 at 9:55 AM Subject: Re: [|BAL|Ref24253841|] [protected]_POST PAID NUMBER BARRED_URGENT!!! !!! [Quoted text hidden] mcsahoo Sat, Jan 2, 2016 at 10:42 AM To: appellate.[protected]@in.airtel.com, nodalofficer.[protected]@in.airtel.com Hi, Attached the bill for reference. Please check it properly and take the action accordily. I haven't used a single usage data. I had informed the CC properly for cancellation, but why they didn't update in your system???? Check and do the proper investigation, Thanks, Manas [Quoted text hidden] airtelbills.zip 516K mcsahoo Sat, Jan 2, 2016 at 10:43 AM To: No Reply Emailairtel customer service Forwarded message From: mcsahoo Date: Sat, Jan 2, 2016 at 10:42 AM 1/7/2016 Gmail RE: [|BAL|Ref24248807|] [protected]_POST PAID NUMBER BARRED_URGENT!!! https://mail.google.com/mail/u/0/?ui=2&ik=28c1ed04e7&view=pt&search=inbox&th=151...⇄ 6/21 Subject: Re: [|BAL|Ref24253841|] [protected]_POST PAID NUMBER BARRED_URGENT!!! !!! [Quoted text hidden] airtelbills.zip 516K [protected]@in.airtel.com Sat, Jan 2, 2016 at 11:11 AM To: manaschandra.[protected]@gmail.com Dear Manas Chandra Sahoo, Greetings from Airtel! This is in reference to the email requesting to resume the services for your Airtel mobile number [protected]. Our records indicate that there is an amount of Rs. 4255/due on your account number [protected]. The services on your number will be resumed within 4 hours from the time the payment is credited to your account. To know your last payment details, just text PAY to 121(toll free). For further queries, please do email. Best Regards Kiruthika Chandran Service Specialist Airtel Original MessageFrom: manaschandra.[protected]@gmail.com To: [protected]@in.airtel.com Cc: Sent: 02/01/2016 10:43:09 AM Subject: Fwd: [|BAL|Ref24253841|] [protected]_POST PAID NUMBER BARRED_URGENT!!! !!! Forwarded message From: mcsahoo Date: Sat, Jan 2, 2016 at 10:42 AM Subject: Re: [|BAL|Ref24253841|] [protected]_POST PAID NUMBER BARRED_URGENT!!! To: appellate.[protected]@in.airtel.com, nodalofficer.[protected]@in.airtel.com ¿Hi, Attached the bill for reference. Please check it properly and take the action accordily. I haven't used a single ¿usage data. I had informed the CC properly for cancellation, but why they didn't update in your system???? 1/7/2016 Gmail RE: [|BAL|Ref24248807|] [protected]_POST PAID NUMBER BARRED_URGENT!!! https://mail.google.com/mail/u/0/?ui=2&ik=28c1ed04e7&view=pt&search=inbox&th=151...⇄ 7/21 Check and do the proper investigation, Thanks, Manas On Sat, Jan 2, 2016 at 10:26 AM, mcsahoo wrote: Hi Sir, It is my humble request to you please solve this issue, and take the proper action accordingly, My post paid connection is barred from yesterday to till now. Thanks, Manas Forwarded message From: mcsahoo [Quoted text hidden] This email and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply email and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this email is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in email transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects. mcsahoo Sat, Jan 2, 2016 at 11:26 AM To: No Reply Emailairtel customer service Hi Kiruthika Chandran, Have you gone through my mail properly. I don't think so you are a mad. Thanks, Manas [Quoted text hidden] [protected]@in.airtel.com Sat, Jan 2, 2016 at 11:45 AM To: manaschandra.[protected]@gmail.com Dear Manas Chandra Sahoo, Greetings from Airtel! This is in reference to your email providing details of the payment made for your mobile number [protected]. I would like to confirm you, that the amount Rs.816 made for the bill dated 25/12/2015 has been credited to your account on 01/01/2016. The services will be restored on your number within 4 hours, just restart your phone to start using the service. 1/7/2016 Gmail RE: [|BAL|Ref24248807|] [protected]_POST PAID NUMBER BARRED_URGENT!!! https://mail.google.com/mail/u/0/?ui=2&ik=28c1ed04e7&view=pt&search=inbox&th=151...⇄ 8/21 Kindly note that at any given time to know your last payment details, just text PAY to 121(toll free). For further queries, please do email. I would be delighted to assist you. Best Regards Kiruthika Chandran Service Specialist Airtel Original MessageFrom: manaschandra.[protected]@gmail.com To: [protected]@in.airtel.com Cc: [Quoted text hidden] This email and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply email and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this email is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in email transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects. nodalofficer.[protected]@in.airtel.com Sat, Jan 2, 2016 at 11:51 AM To: manaschandra.[protected]@gmail.com Dear Manas Chandra Sahoo, This is in reference to your email requesting for resume the service for your airtel mobile number [protected]. Basis our discussion, I would like to inform you that I am escalating the highlighted concern to the respective team and the team will update you on the same within 48 to 72 hours. For further queries, please do email. Customers touch points: Level 1: Customer care: 121/198 and [protected]@in.airtel.com, working hours 24/ 7. Level 2: Nodal Team: nodalofficer.[protected]@in.airtel.com and ([protected]), working hours: 9:30 AM to 1/7/2016 Gmail RE: [|BAL|Ref24248807|] [protected]_POST PAID NUMBER BARRED_URGENT!!! https://mail.google.com/mail/u/0/?ui=2&ik=28c1ed04e7&view=pt&search=inbox&th=151...⇄ 9/21 Level 2: Nodal Team: nodalofficer.[protected]@in.airtel.com and ([protected]), working hours: 9:30 AM to 6:30 PM, Monday to Friday. Level 3: Appellate Authority: appellate.[protected]@in.airtel.com and ([protected]), working hours: 9:30 AM to 6:30 PM, Monday to Friday. Please visit our website www.airtel.in for a range of products and services. Yours sincerely Surbhi Anand bharti airtel limited Original MessageFrom: manaschandra.[protected]@gmail.com To: nodalofficer.[protected]@in.airtel.com Cc: Sent: 02/01/2016 10:27:02 AM Subject: Fwd: [|BAL|Ref24253841|] [protected]_POST PAID NUMBER BARRED_URGENT!!! !!! [Quoted text hidden] I will process your request within 04 hours of receipt of your mail. For further queries, please email. I will be delighted to assist you. Best Regards ¿¿ Hanush Kumar I Service Specialist Airtel "If you are not satisfied with the resolution of your complaint, you may contact Appellate Authority with the SR number. Please click on http://airtel.in/applications/xm/MobileAppellateAuth.jsp for Appellate Authority details." 1/7/2016 Gmail RE: [|BAL|Ref24248807|] [protected]_POST PAID NUMBER BARRED_URGENT!!! https://mail.google.com/mail/u/0/?ui=2&ik=28c1ed04e7&view=pt&search=inbox&th=151...⇄ 10/21 Original MessageFrom: manaschandra.[protected]@gmail.com To: [protected]@in.airtel.com Cc: Sent: 02/01/2016 07:28:12 AM Subject: Re: [|BAL|Ref24248807|] [protected]_POST PAID NUMBER BARRED_URGENT!!! Hi Vamsi Krishna, Sorry to inform you again that my number is still barred, am unable to do the call now, still suffring for this problem. Please solve it, other wise i will think alternate for it. Thanks, Manas : [protected] On Fri, Jan 1, 2016 at 9:41 PM, wrote: Dear Manas Chandra Sahoo, Greetings from Airtel! This is in reference to your email providing details of the payment made for your mobile number [protected]. I would like to confirm you, that the amount Rs. 816/made for the bill dated 25/12/2015 has been credited to your account on 01/01/2015. The services will be restored on your number within 4 hours, just restart your phone to start using the service. Kindly note that at any given time to know your last payment details, just text PAY to 121(toll free). For further queries, please do email. I would be delighted to assist you. Best Regards Vamsi Krishna Service Specialist Airtel "If you are not satisfied with the resolution of your complaint, you may contact Appellate Authority with the SR number. Please click on http://airtel.in/applications/xm/MobileAppellateAuth.jsp for Appellate Authority details." Original MessageFrom: manaschandra.[protected]@gmail.com [protected]---- Thnaks, Manas : [protected]

Sir mera ek airtel ka no h [protected] sir ispe me hmesa net pack karecharge karwata tha or net use karta tha 29/12/2015 ko mene 295 ka airtel 3g net pack dalwaya or 30 ko mera sim band kar diya gaya mene custmar care me call kiya to wahan se bataya gaya ki apke sim me yahan se koi prblm nhi h aap sim replcment kara lijiye najdiki airtel store me jaa ke mene agle din jab sim replcment karne gaya to mera sim band ho gaya tha or uska resan tha ki me recharge nhi karwata tha fir mene custmar care me jab call kiya to wahan se bhi mujhe yahi jawab mila jabki mene sim hone se ek din phle recharge karwaya tha recharge karane ka transation id bhi h mere pass sir - [protected] sir aap plz help kariye

Myself Bhuvaneswari, Writing this with most frustration. I am facing lot of issue with Airtel network postpaid connection. Always my mobile is out of coverage area. I have raised multiple complaints against the same. In return i just received 1 SMS from Airtel saying issue will be solved in future. (Attached copy of that message). Would like to inform that am not staying in the jungle. Am very much in hot place of Bangalore. Staying in Mid of Indiranagar, Thippasandra, HAL, Old Airport road. Whenever i want to make calls only the Sim card (Sim1) is searching for the signal. During the call i get 3 points signal strength. Once the call is over, again it will go back to 0 signal strength. This network issue lead to a lot of professional & personal problems since no one could able to reach me even if there is an emergency situation. I could not able to use mobile internet as well (opted for 250 rs LTE). Even Though the service is very poor, Airtel charges 1500 rs to 2000 rs every month as a bill. Every day I have to struggle with this frustrated Airtel. Worst thing is they have never taken a step to solve my issue at all. But they promote their business by challenging other service providers, without even considering the existing customer. Herewith i have provided images & video's as a proof for Airtel Service and showed how much i suffered due to this issue. You can check Signal strength of Sim 1 in all these pics. I have just given a sample images since i have too many proofs. Even a free Sim card (Sim 2) which I got from a supermarket - T24 is working very good when compared to Airtel. I am using Sony C4 Smartphone which is 5 months old. So this is definitely not mobile issue. You can verify with Sim 2 Signal Strength. Requesting you to take action for this. Note : This forum is not supporting video attachment

Dear sir, I was not using my AIRTEL sim having no- [protected] since 2 months., due to some personal problems. It was deactivated by service provider few days back. I want to activate the number and want to use it again...

I have purchased airtel Top-Up Recharge of Rs. 30/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card. Serial No:[protected] Secret Pin:[protected]*** My Mobile No:[protected]

I got a new microSIM for my existing number [protected] yesterday ( 05th Jan 2016 ) at about 11 am from the Airtel Office in Chennai Beach Station. I was told it will be activated within 4 hours, but the activation took nearly 12 hours, i could now call and surf internet, but still the SMS facility is not working. Because of this i am unable to activate my ICICI and Axis bank mobile banking which sends OTP, and also my credit card which sends OTP for verification. Why i have not been informed about this before? Why the Sms activation takes time? The representatives have to inform every customer who purchase a new sim about the activation time and sms activation delay. No one cares about it. In chennai Beach station Airtel branch, the token number system is not proper and the numbers jumps from 45 to 50. when asked, the person infront of computer responds that your token number is not showing up. This is happening to many when i was waiting for my token number. Being a preferred network and good customer satisfaction, Please rectify all these issues and do needful. Regards, Bhasker [protected]

Airtel call center is calling more than 4 times in a day to port my current number to Airtel. I have told them n number of times that I DONT WISH TO MOVE TO AIRTEL but still I am getting sales call EVERYDAY. This is an harassment that any company cannot call anyone if they have been informed multiple times that I DONT WISH TO USE AIRTEL. They are not even making a note of it and calling all odd times. There is no supervisor to resolve this issue and their IVR system is OUTDATED and USELESS.

This mistake has costed me a lot (around 5000.00 on both numbers [protected] and [protected]) I am fail to understand when ever i try sorting out this issue in store and over the phone. they are not able to help me although they are good in apologizing a lot and ask me to log a complaint against guy in store Indirapuram, i bought the connection from . but this not i want .When i was clear enough to convey my message to your store representative that i need one more CUG number under my office id. so that i do not get charged to make calls between both numbers [protected] and [protected]. he agreed on that and provided me new CUG number [protected]. but this was not done and as a result i am being charged from day one between [protected] and [protected]. and so far i have paid 3600.00 for [protected] and 1300 for [protected]. Being a reputed telecome company no body bothered to me ring and inform me that this your both CUG numbers are not free to call each other. Gods know what did he do or forgot to do . before this i had great faith on Airtel because i have been using [protected] since last more 3 years . Never looked at my bill and paid on time being loyal to airtel this is really disheartening when one some get this . this kind of irresponsible behavior from airtel now airtel has broken my trust and forced me to change my mind. Now i am so much dissatisfied and angry .I have paid 5000.00 extra from my harden money to airtel . which I could have saved for kids future . I am sure there would be someone who really can understand my pain and frustration and anger and help me to get on this. Out of frustration and dissatisfaction i am not paying for any bill from both numbers ([protected] and [protected]) till then it is sorted and i get credit back .