Airtel Complaints & Reviews

I had an Airtel No.[protected] was using till 2012. but when I was in Chennai, I could not use the same & de-activated by the service provider, after that I could contact with customer care, they replied that they were unable to re-activate the same... I would like to re-activate same.

I have recharged with 2g plan o[censored]nlimited data of rs 198. but i am not getting unlimited data facility. airtel is simply deducting from my main balance. i have mailed a number of times since more than 21 hours but all they are doing is just refunding my balance. i rather need to provide me with unlimited data for what i recharged. i have complained more than 20 times. .

One of Airtel No of MP, Now i am in Delhi NCR so i am giving request to airtel store to change my circle MP to Delhi NCR, but now last 10 days both sim is not working...we are very unhappy to this type service from airtel... Please look in to this issue...and update me on [protected] this no.

Hello, I live in kaggadasapura Abbaiah reddy layout. I approached Mr. Lakshman ( contact no. [protected]) for the connection and submitted the documents to him. He submitted those to the Airtel and we got the message with fixed line no. [protected] with installation order no. 45605158. Its more than 2 months I did not get any update. What I got is only false commitment from Mr. Lakshman. After following up rigorously I got a call today saying that there is problem with ports and I cannot get broadband connection so money will b refunded. My question is why did he take so much time to update? Why he lied that ports have been assigned and cable work is done? Why he gave false hope? Being such an old customer of Airtel broadband ( kapil kakkar, fixed line no. [protected]) I am really very very disappointed. Please let me know what can be done to get the connection asap. Thanks Richa Kakkar

When i was traveling in a bus in mysore city 3 muslims boys snatched my {micromax a110 IMEIno [protected]} android set so i took a simis from devaraj urs police station which [no 76a dated:2/1/16]. so i kindly request u to block my airtel postpaid {no[protected]} .and my email id is {meetmeagain.[protected]@gmail.com} and facebook id is{meetmeagain advaith}.If possible find out the culprits and punish them it seems that they are usual robbers and burglars.thank u

In December 2015, I applied for the "Mobile Number Portability" before Airtel - Jaipur (Vaishali Nagar Office) for porting of my [protected] - Airtel - Prepaid Number of Madhya Pradesh Circle to Rajasthan Circle as I wanted to retain the same mobile number even after my relocation. During the process of porting I was astonished to know that my mobile number was not registered in my name. However, at the time of purchase of SIM Card in 2012, I duly submitted all my documents to the Local Vendor named - Sai Communication ( Indra Market, Bhopal- M.P.). I am using the same mobile number from since 2012 and during these years I was under impression that my SIM Card is registered under my name. As I very well remember receiving the verification call after the purchase of SIM Card in 2012 and giving out my details. I am shocked as how can such mistake happen? That after duly submitting the documents and taking the verification call, after 3 years I am informed that my number is not registered in my name. This is a huge mistake done on part of Airtel & their Vendor. However, my application of Mobile Number Portability also got cancelled for reason unknown also my mobile number has been disconnected or something as there is no network on my phone. I informed about the same to Airtel Office - Vaishali, Jaipur but even they have no answer to sudden disconnection of my number. I am a Lawyer by profession and due to sudden disconnection or no network service on my mobile phone I am incurring professional loss also I am not able to do banking transactions as I the bank sends "One Time Password" to mobile number for doing transactions. I am totally handicapped due to non-working of my mobile number. I am afraid that my documents must have been misused by the Vendor. I intend to take strong actions against the Vendor and would like to file complaint with Airtel. Airtel is also responsible for first verifying the number in my name and then after 3 years informing that my number is registered in my name but a totally unknown person.

I wanted to change my idea prepaid to airtel postpaid. I went to the airtel office in Sundernagar himachal pradesh and filled the required form and submitted all the required documents on 22dec 2015.I received a message on 23 dec that your mobile no. [protected] to airtel has been completed and is being forwarded to idea office.but after that i dnt get any information from airtel.i call airtel excutive MR. kapil and he gave me information to wait for 7days .after 7 days i dnt get any confrmation.after that i again call to mr. kapil but he again gave me excuse to wait for 2 days. definetly sure 2-1-2016 your number will be activated. again i call 4-1-2016 mr kapil bt he was not receiving my call and dont gave any information.i am totally desatistified from airtel and and again i call to mr. kapil no. [protected] may be 100 of times on 4/[protected] bt i dnt get any response after an alternate no. i call again than a person. pick the call and i said what is your problem why are you call again and again and say. '' kisi dusri company mein port krle jake'' hum ni kar sakte.i just want to say airtel if your employee dnt have any talking sense than how they satisfy their custmer. very poor management quality and thank god the no. is not ported.it was the first step and i knw your service. not satified

Its been a year since we are facing this problem . we have around 15 connection .. inspite of complain they dont solve it .. we are losing bizz due to this ... our customer are not able to reach us .. pls help us in solving the issue

I wanted to change from Airtel postpaid mobile to Airtel prepaid mobile. I went to the office in Shyambazaar and filled in the required form and submitted all the required documents.I received a message that some information was not upto date in the voters ID i submitted.So I went back and submitted a xerox of my driver's license .Then again I received a message that the the required information was not complete. I'm a 71 year old senior citizen and it is not possible for me to commute so many times for this triial transfer.all i want is to change from postpaid to prepaid .Why is airtel company harrassing me so much.When I changed from prepaid to postpaid it was done in a jiffy over the telephone.Now why is the reverse creating such a problem?

This is day 12 Still unable to browse from 25th Dec 2015 Nobody has come from Airtel to Rectify the problem My Broadband phone number is [protected] and my original registered Complaint... No 62973564 dated 25th Dec 2015. My mobile number is [protected] I am unable to go online from 25th Dec 2015. I have been getting all sorts of excuses from customer service but so far nobody has attended to the complaint.

Refer http://www.consumercomplaints.in/airtel-broadband-connection-not-issued-and-take...⇄ for my earlier complain status. I have not yet received my payment back yet!!!

Ref no : CU[protected] Dear Sir, This is Shivakumar(Mobile no :[protected]) user of Airtel Prepaid user since long time. Now i am facing problem that, unable to contact customer care representative through 121. The option 9 is not coming since 25 days. Many times i called the customer care to ask reduced tariff charges and validity of my previous tariff plan. It would have connected, i could ask plan end date and activated for low tariff plan. But, because of this not reachable technical problem i have spent Rs 400 on higher cal rate. I informed to customer care, nodal officer for this i have not got proper response, even though they agreed for the issue happened because of technical reason not because of my problem. They are dening to reverse the amount Rs 500( Rs 400 recharge + Rs 91 for recent tariff plan activation). Kindly do reverse my charges. I hope you will do the needful. Thanking you, Shivakumar [protected]

Sir airtel walo mujhe wrong commitment di h postpaid k plan k bare me. Jab me number ko porting kra raha tha to apke airtel se mujhe col ayi ki hum apko ek acha plan de dete h jab mene plan ko accept kiya to uske bad mujhe na koi col ayi na mujhe plan mila. Or jab mene apke postpaid k customer department m col ki to apke executive ne meri call ko hold par krke cut kr di. Mera airtel no h [protected]

I rchrg rs67 as promo for 1.8p/2s on 2/1/2016. I have feed back sms. But it deduct 1.8p/1s till now. When complained they that recharged. I request to the concerned authority Please justify the issue Do suitable. Thanks Tarik Mohammad [protected] Vardhman Fabrics Budhni

I had submitted my documents on 22.12.2015 with the unique porting ID AM254847 to port my Airtel number [protected] from Mumbai to Karnataka circle. My request was validated and I received a confirmation that my number would be ported on 31.12.2015.However, my previous sim was deactivated and the new one has since been dead. I have been in constant touch with Mr. Deepak ([protected]) who has just been stalling me with excuses. My number has been deactivated without prior notice due to which my business affiliates are facing inconvenience and it is affecting me financially apart from the mental harassment that I've been facing due to the numerous trips I've had to made to the shop and also calling Mr. Deepak multiple times. I'm also going to register the same with the consumer court. I hope the issue can be escalated to the concerned authorities and appropriate action be taken. Also refunds be made in lieu of the damages.

No coverage area In airtel, in bull Garhi distt. Mahendergarh (Haryana). All around the villa is hilly area please set airtel tower in over village. I have land for tower. I agreement land for tower please contact mob. [protected]

Airtel already had tie with our builder and have all the setups (switch/router) installed in our premises..the installation would just involve getting the wires installed and activate the connection. On 31st Dec approached the so called Airtel Service guys for getting BroadBand installed in my flat. That guy called me back atleast 10 - 15 times the same day ensuring i send the needed docs immediately, also promised i would get the connection on Jan 2 or 3 the worst case. He also came to collect the installation fee 500 within hours after my first call. Eventually i stopped getting calls/updates from this guy. The Installation guys came the same day noon to check the connectivity, they opened up couple of switch boards in my home and left (vanished) that day. Since then, am trying to reach out to those Installation guys.. they never pick the phone. Then started chasing the guy who got the installation fee collected...he does nothing but only false promise...on Jan 4, got him on phone and wanted to know the status of my application.. he told that he will check and call me back in 2 mins, guess what.. his 2 mins is still ticking... i never got a call back. Today when i called to the same number, some other guy is responding.. after some hot inquiries.. he told there was some system update problem (i really didn't get it) and gave a tracking number (tnpc653313). Another promise now that by tomorrow i would get the connection and activated. So sick of this, main issue is all these false promises and negligence towards the customers cause lot of headache..Not sure what else these guys have in their pandora box.

My name is anil kumar ramlakhan devbansh.my airtel number which was postpaid My complain is related to airtel number I have received bill of 2023.68 rupees of august month 2015(Bill no. –[protected].this bill is included with internet data pack which I have taken for the one month but without any intimation airtel company has continue for next month .during internet pack I already informed costumer care that I required this data pack for one month only and they said that they will call before continue for next month but they have not call and continue with internet data pack. As I received bill of 2023.68 for august month I was continued follow up with airtel company . after one month follow up the have sent bill of 3522.35 rupees for september month 2015.also as per bill my credit limit is 6300rupees but bill collction agent is start coming on my residential address which I fill bad feedback from airtel company. Then i decided to close this number & talk to airtel gallery which is located near garware house, koldongari, sahar road.airtel gallery person has promised me regarding this issue. He discussed with customer care and he said you pay 2000rupess as adjustment to close this number. I was ready and I have 2000rupess as a adjustment. I have asked any paper work to close this number but gallery person told me that as it is default it will get close automatically. Now after this I was removed my sim from my mobile and kept a side as I understand that it is closed as airtel gallery instruction. After this I have received bill of 2626.36rupees for October month(bill no. –[protected]. I was shocked as I am not using this number and already I have discussed these thing with aitel company but still number is continue and 2000rupess is mentioned as a payment not adjustment. Again I was discussed with customer care and gallery . they have change with their statement. Now they are saying that you have to give written instruction for closing of this number. they have said that they are ready to close this number if I will pay 2000rupees as adjustment. apart from this costumer care is continuously asking for payment till today.hope they might send collection team in future. Today I have received bill of amount 4500(app) which shows that still they have continued generated bill Also I have given email to their customer care from last one month but no proper feedback I request you to kindly look in to matter as airtel company is increasing there bill every month how i will get your reply help in this regards i will continuously follow up Regards Anil kumar devbanshi

Dear sir.. mera id no- 1204970... av apke ek employee ne call kiya tha name- ravi mobile no-[protected], mere phone ka balance deduct hua hai but apke employe ka kahna hai ke mera balance credit card me refund karna chahta hai aur mera bank ka detels mang raha hai.. but mujhe apne mobile no. par hi balance refund chahie... plzz mere complaint ko kindly resolve kariye... my mobile no- [protected]

Dear sir.. mera airtel sim me 26.12.15 se 4.1.2016 tak 250 rs. ka recharge kiya gaya... bina kisi ko call kiye mera sara balance khatam ho gaya hai.. toll free no. par call kiya gaya to IVR se pata chala mere sim me service activate hai but mene av tak koi service activate nai kiya.. soo please refund my charge..