Airtel Complaints & Reviews

Address: Chennai, Tamil Nadu, 603103

Website: Airtel.in

There is no proper network in Airtel, both voice and data .. I am having this problem for long time and whenever I am asking them they will tell no issues from their side, change sim to another phone and try .. I tried in many phones and still the problem exists.. No proper response from customer care executives too .. I asked the executive to transfer the call to some manager . Then One person named Uday, Manager from Santhome branch chennai, attended the call and what a response from him .. Wow bravo .. **** response .. Is this the way to treat customers ?? Just because we are dependent on them they should not treat us for granted .. Even now I am raising his complaint through my Wifi network not from mobile data.. If this message is notified to Airtel or if some one is checking this, pls take necessary steps .. I know this is like putting a stone in sea, nothing helps .. Already raised same complaint some days back but no proper response.. Jaihind ..

Airtel customer support has been notified about the posted complaint.

Jun 18, 2018

Updated by Ezhilarashan Still i am facing the network issue but there is no resoltion form Airtel end.

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Address: Mumbai City, Maharashtra, 400068

I am not getting any network after 9pm to 7am and on weekends in my house. I am not able to get any internet service also during this time.

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Feb 3, 2016

Verified Support

Dear Dhiren,
This is with reference to your post dated 02 February 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Airtel Customer Care

from Mumbai, Maharashtra

Feb 10, 2016

Verified Support

Dear Dhiren,

This is with reference to your post dated 02 February 2016.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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I am K Kolappan, subscriber of airtel
mobile no. [protected], Tamilnadu circle, would like to bring
the following for your kind judgment and action.

On 8th Dec. I received a SMS on this line stating that the
line has not been used for more than 90 days and hence to
recharge my line within 15 days to avoid suspension of the
line. Though I have tried to recharge couple of times, due
to system problems I could able to successfully recharge on
20 Dec. an amount of INR 50/-. But when I checked my line it
was showing "SIM card registration failed" message. On the
same day I contacted customer care and informed about the
same. Subsequently Customer care asked few details and that
too provided with a request to activate my line immediately.
Surprisingly I was told by Customer care that my line has
been permanently disconnected on 13th December, which is
well before the 15 days period given to me. In my several
further follow-up with airtel, they asked my alternate
number so that they will call me to resolve the issue.
Though I had given my alternate numbers they never called me
and instead later they informed me that the line has been
reallocated to other customer. Later I have sent many
reminders, but airtel is not responding. hence I request
your intervention and appropriate actions in this may help
millions of customers who were becoming victims of such
service providers.

Here my concerns are summarized as;

1. Why did airtel disconnected my line on 13th Dec., though
I have recharged within the given 15 days time...?
2. If my line was disconnected on 13th Dec. (as informed by
airtel) how could it accept the recharge amount...????
3. How could airtel allocate this number to other customer,
while my issue is pending???
4. Why airtel didn’t call me to settle the issue….???
5. How can I utilize the pending amount in the line…???
6. I am loosing all my communications/bank
alerts/notification.etc...to which airtel to compensate me
INR 1000/day from 13 Dec. until the line is activated.

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Feb 3, 2016

Verified Support

Dear Mr. Pillai,

This is with reference to your post dated 02 February 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Address: Lucknow, Uttar Pradesh, 226025

This is Devender from Lucknow.I have fed up of Airtel services whrein everytime you people are deducting balance from my account by activating irrelevant services even without my permission.Is this the type of business Airtel does!!!.Simply you guys are looting us.I want my balance to be refunded ASAP on [protected].

Thanks.

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Feb 3, 2016

Verified Support

Dear Ms. Kumari,

This is with reference to your post dated 02 February 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Address: Ranga Reddy, Andhra Pradesh, 500088

Website: BANK WEBSITE

Sir,
SMS Received from airtel operator i am using the airtel sim the SMS message is
"Thanks for choosing GamesBond on your airtel mobile.You have been charged RS35.0 for 7 days.A/c balance : Rs0.65.at 23:09.

While am using the mobile internet ( I recharged with Rs 19/- for 100mb 3 days.
at the same time i am having the Main Balance(i.e Talk Time amount) Rs 35/-).
with bankwebsites.After completion my work i had received the above SMS
I am surprised with that and i checked the my main balance it was grabed.
same as contact with airtel customer care he given the reply 'you choosing the GamesBond- I said i am not choosing any games-I asked the refund money,
but he is hopeless to say
To deactivate the GamesBond service you send the SMS STOP TO 155223.
i Did the same. But money was not credited.
he given the Ref no CBDWP[protected] Registered on 01.02.2016 16:43
in fact when using the bank sites i didn't see any AD regarding GamesBond
and not registered with them, and bymistakenly not touch the Ad also without
Ad's How can I touch by mistakenly?
They did the mistake and grabbed my money !
Please take the action for this service and I am very thankful if you asked the money to credit my cellno [protected].
Your's faithfully
B.V.SIVAPRASAD
CELLNO:[protected]. DT:02.02.2016 14:17.

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Address: New Delhi, Delhi, 110018

Yesterday i got a fake call from pakistani number ([protected],[protected] names Ravi, Vijay and amount trnsfrd to Rohit Singh) they told me some PUk no. to check wether it is the same number, if the number matches then i have won the lottery of 50 Lacs + a grand i10, i followed the instructions and i saw the same puk no. mentioned on the sim then they convince me to trnsfr 25000 but i refused, but again they told me to trnsfr 5000 when i trnsfrd they again told that payment has been stoped for clearing cz u haven't submitted the whole amount and told to trnsfr another 20000 i refused and then phone disconnected, no calls again.In the evening i tried that no. and in true caller first it showed that the no. is Pakistani but after sometime again i tried the name dispalyed on true caller was Robena and destination is from Kolkatta and they ansewred my call and abused in different languages. Please do aware from these types of frauds and it's a humble request to our consumer forum to look into these daily increased frauds ASAP

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Airtel Customer Care

from Mumbai, Maharashtra

Feb 3, 2016

Verified Support

Dear, Ms. Singh,
This is with reference to your post dated 02 February 2016.
To protect all our mobile subscribers from malicious activities which may result in substantial increase in their phone bill, airtel would like to advise the following:
» Do not respond to any unexpected calls from a number with the +92 or +375 country code.
» Do not respond to any suspicious missed calls from unknown numbers.
Do not get lured into any financial transactions or divulge any personal information like IMEI, Bank Account number and other information to callers offering prize money or lottery winnings. Also do not respond to any instructions to dial an international number to get the prize money.
» This luring may also be done through SMS messages offering prize money and seeking personal details on a specified email ID. Please do not respond to these.
» Do not respond to any SMS/Email from unknown sources prompting you to call on a number or go to a site offering free download of content/movie clips/pictures.
Please refer the link http://www.airtel.in/important-alerts/ for more details
Regards,
Akanksha Singh
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Address: 500061

Website: www.airtel.in

Hi,
I am Ramesh Challa filing complaint on AIRTEL due to fails in services. Last month January I port my number from idea to airtel postpaid and port was successfully activated on Jan 14. I have provided all related documents (ID Proof & address Proof) and verification got successfully. From the next day onwards I.e, 15 Jan 2016 I am not able to receive incoming calls and messages. I called costumer care several times regarding this issue and visited to airtel store as well executives told to replace the same and problem will solve but it fails.

From past 15 days I am keep on trying costumer care and visiting store but executives are not responding properly.

I request consumer court to consider my issue and solve ASAP.

Below are my details:

Phone No: [protected] (Port No.)

Alternate No : [protected]
Email: [protected]@gmail.com

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Feb 15, 2016

Verified Support

Dear Ramesh,

This is with reference to your post dated 01 February 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Facebook - www.facebook.com/bhartiairtelltd

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Address: Hyderabad, Andhra Pradesh, 500038

Website: www.airtel.in

We took a new Airtel postpaid .All the verification is completed. Even then i am getting message saying that we are unable to verify the address after 2 days. and we went to AIRTEL store they are saying it as "NOT OK HIGH RISK PROFILE " .
We are sensing that after couple of days they may bar the service.
Date of incident :[protected]
Mobile Number : [protected]
Irrespective of visiting the store multiple times we are continuously receiving messages stating that your services will be bared as ur address verification is negative .
We know that AIRTEL will provide good service but the third party verification team are not behaving proficiently and giving wrong feed back which is making us loss lot of money as we are giving this number for many purposes in our daily life

PLEASE TAKE IMMEDIATE AND STRONG ACTION AGAINST THIS OR ELSE AITEL REPUTATION WILL GO DOWN DRASTICALLY

Aug 6, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Chindhu Prasad

from Bengaluru, Karnataka

Feb 1, 2016

Please mention your place and nearest airtel store along with pincode

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Airtel Customer Care

from Mumbai, Maharashtra

Feb 15, 2016

Verified Support

Dear Mr. Manne,

This is with reference to your post dated 01 February 2016.

We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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My cell phone has been lost today while in the bus.
I want it to be temporiraly blocked until get a sim.
My mobile number is [protected].
Place where lost - MANGALORE, KARNATAKA.

Thanks,
Harishakar.

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Feb 2, 2016

Verified Support

Dear Harishakar,

This is with reference to your post dated 01 February 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Kurukshetra, Haryana, 136118

Shri man ji main airtel com ka retailr haryana se shiva electronics hanu mine ek no. par 2 recharge kiye ek 64747 aur 2nd [protected] par 2no. bar com se amount cut kar li aur custmar ke no. par koi skeem nhi di aur na hi refund kiye bolte hai ye skeem nhi thi coustmar ke no. par aap hi btaeye agar skeem nhi thi to recharge kse hua aur wo recharge fail kyon nhi hua is trah mera 647+247 ka ek month me nuksahan ho gya hai aur koi sunvai nahi hai my no is [protected]

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Airtel Customer Care

from Mumbai, Maharashtra

Feb 2, 2016

Verified Support

Dear Customer,

This is with reference to your post dated 01 February 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Kolkata, West Bengal, 700030

Dear Sir,

I had logged my complain in Airtel with complain id 67215632 about my internet usage. On 12th Jan I had received massage from Airtel that I had consumed my all internet data. The same moment I checked my data use in 121 and it was showing that I have used only half of the my data limit.
I have complained to airtel this regard and they confirmed me on mail that I have consumed my all data. I told many times to Airtel Representative that I have not consumed my internet limit but they refused to entertain. Even I asked the details where I have used my data but they didnt provide.
After my bill period when I received my bill it was showing that there were almost 1 GB data remained. Due to Airtel service I had to face problem. Please look

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Airtel Customer Care

from Mumbai, Maharashtra

Feb 2, 2016

Verified Support

Dear Customer,
This is with reference to your post dated 01 February 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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narendra3389

from Kolkata, West Bengal

Feb 3, 2016

Sent the mail to airtel.[protected]@airtel.com pls check

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Airtel Customer Care

from Mumbai, Maharashtra

Feb 15, 2016

Verified Support

Dear Customer,
This is with reference to your post dated 01 February.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Ranga Reddy, Andhra Pradesh, 500088

Website: GMAIL

Dear sir, 16.:43 1st feb;16
Ref no:cbdwp[protected]
Call center executive as given above ref number
Related to my main balance 35/- deduction
He said im taken the "gamesbonds"subscription its not true
I did, t take any subscriptions, am working with mobile data
I found unnecessary sites entering but this gamesbond site i am
Not seen and not requested to activate the executive told answer was not correct
I asked to refund my rs.35/- main balance amount.
1st feb'16 at 16.:43 the deduction was made and i got the sms also, with how to do the deactivation .Immediately i sent the sms for deactivation, after 30 mintues it will be solved i got the again sms. But not given my money i.E.Rs35/- credit to my account. To day the same as asked the executive he also given the same reply.
Please take the action and give the refund my rs:35/- credit.
Your's faithfully
B.V.Siva prasad
Cell no:[protected].
Date:02.02.2016 17:05

Aug 8, 2021

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Feb 2, 2016

Verified Support

Dear Mr. Batthula,

This is with reference to your post dated 01 February 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Address: 575014

Basis the offer as per sms from airtel my mobile number [protected] was recharged on 19/01/2016 with Rs186/- 1 GB 28 days. on recharging I got the message that your net 186=650 mb 3G/4G 14D. Now I am getting message as pack will expire in 1 day. Why this type of cheating? whether this is happening to our customer also?...

Airtel is reliable?

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Airtel Customer Care

from Mumbai, Maharashtra

Feb 2, 2016

Verified Support

Dear Customer,

This is with reference to your post dated 01 February 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Kolkata, West Bengal, 700061

Reference: airtel digital tv hd setup box - id [protected]

I would like to lodge a complaint regarding my aforementioned airtel hd setup box service. It has not been working properly since few months. Please note the following:
1. There is a massive disturbance in all channels. Pictures get distorted or it get freezed for few seconds or a minute. The reception of network is not good. Sometimes it got blank.
2. Please be informed that this not an issue of bad weather. This problem has been occurring since few months even in best of the best weather..
3. Not only me but all my neighbors of same building are facing the same problem. (For eg. Mrs. Bandyopadhyay id [protected], etc) there is a common antenna for all.
4. We have complained several times to local airtel partner i.E. Mr. Debargar of "m/s anfield dth" but of no use. First we were informed that technicians are busy and cannot attend call for few weeks. Then we were informed that your mother company is not listening to local airtel partners. Your technician visited us couple of times but he could not solve the problem. He even changed (Upgraded) the setup box of my neighbor (Mrs. Bandyopadhyay id [protected]).
5. We are tired of complaining. It very harassing and unprofessional.

We want immediate action against such unprofessional company who does not believe in after sales service.

Reagdrs
C chhawchharia
+91 [protected]

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Feb 13, 2016

Verified Support

Dear Mr. Chhawchharia,

This is with reference to your post dated 01 February 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: New Delhi, Delhi, 110092

Sir,
Using PayTm i recharged number - [protected] with Rs. 200
It is my number but is in roaming (UP East).
Actually i wanted to recharge number - [protected]
I request you to please transfer the balance.
It is also my number (Delhi/NCR)
Please help!

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Airtel Customer Care

from Mumbai, Maharashtra

Feb 1, 2016

Verified Support

Dear Mr. Trivedi,

This is with reference to your post dated 01 February 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Address: 110078

I registered an issue with Airtel on 22nd January regarding the network issue in our area. As per them it should have been in 4 days and its been more than 10days, the issue still stands their, and the worst part is, there has been no follow up on this. I have no idea if case is still open, anyone working on it or not. This is absolutely bizarre service from Airtel.
Can anyone please help me on this

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Airtel Customer Care

from Mumbai, Maharashtra

Feb 1, 2016

Verified Support

Dear Mr. Rajpal,
This is with reference to your post dated 01 February 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Airtel Customer Care

from Mumbai, Maharashtra

Feb 7, 2016

Verified Support

Dear Mr. Rajpal,
This is with reference to your post dated 01 Feb. 2016.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Address: Hyderabad, Andhra Pradesh, 500084

Airtel Signal is very low in kondapur, we are facing many difficulties and got irritated
can you please look in to it asap

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Airtel Customer Care

from Mumbai, Maharashtra

Feb 1, 2016

Verified Support

Dear Mr. Balanagu,
This is with reference to your post dated 31 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Airtel Customer Care

from Mumbai, Maharashtra

Feb 7, 2016

Verified Support

Dear Mr. Balanagu,
This is with reference to your post dated 31 January 2016.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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Address: New Delhi, Delhi, 110062

Website: www.airtel.in

Jan 24 2016 - called airtel for the issue
jan[protected], jan 29 2016 - [protected], jan[protected], jan[protected], jan 30 2016 - [protected], bill cycle = 23rd, despite of this i never got my data renewed. after wasting 24 hours on phone with their executive, finally they told me i consumed all data. so disgusting.

Feb 7, 2016

Complaint marked as Resolved

after trying to convince over 20 executives over 10 days span. All said, you consumed 30gb of allotted data, which i knew, i never used as it was never turned on. i filed for disconnection of my number, as well as disconnection of my all services related to airtel. then on 11th day a 4g tech guy called me up and said, it was an error from there end, i did not used my data. thanks to that guy, who found out error. after good ending, another fight started, about not disconnecting the number, airtel executives called me several times for verifying my disconnection. i had to create new complaint about not disconnecting my connection. uhhhhhh... i pray to god, not to put me up in any kind of situation with airtel executives. airtel is a good company, and i have been customer of airtel for last 8-9 years now. i know i am loyal to airtel and hence i have been with airtel for so long time despite of several try by other service provider to convert me into their client. i guess airtel has paid some respect for my brand loyality.

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Feb 1, 2016

Verified Support

Dear Customer,
This is with reference to your post dated 31 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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M

mascotorion

from Gurgaon, Haryana

Feb 1, 2016

my dongle number is [protected]
alternate number is [protected]

thanks for your concern, but you could have found out my details from the images that i have attached in my complaint.

i have spoken to the 121 and 198.

they are saying i consumed 30gb data, which means. from 23rd jan i have been making bogus complaint.

thanks for the resolution you provided,

sorry to say i am not satisfied with the answer.

i have attached image of 23rd which clearly says 30gb consumed. which means it was never renewed
this messsage i have been seeing from 18th jan 2016
i have raised concern for the same with airtel, kindly check the history.

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Airtel Customer Care

from Mumbai, Maharashtra

Feb 7, 2016

Verified Support

Dear Customer,
Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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M

mascotorion

from Gurgaon, Haryana

Feb 7, 2016

please do not contact.
I must say airtel ORM team is so slow.
my issue has been resolved

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Address: Ranga Reddy, Andhra Pradesh, 500049

Website: www.consumercomplaints.in

Hi Service Team,

Yesterday evening I lost my mobile with Airtel Prepaid sim card with the number [protected]. Could you please block it to avoid any misuse.

Thanks,
Sreenivasulu Naidu Dondeti,
Hyderabad - 500049.

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Feb 1, 2016

Verified Support

Dear Customer,

This is with reference to your post dated 30 January 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Address: Chennai, Tamil Nadu, 600125

Website: Www.Airtel.in

I applied for 4g WiFihotspot online last week & got the device on 25th Jan 2016
I have 2 Complaints on airtel
1. They are giving fake bills. After fighting for bill finally given but I surprised to see the which is done by delivery boy no stamp.
2.Till now my postpaid sim is not activated. I am calling to the person who sold the device but they are not even picking the phone
Its really disgusting I never expected company like airtel treats people like this.
I wanted to cancel this data card and postpaid by airtel cc team saying ur number is not yet reflecting in their records.

If you people can help me plz do.

I suggested to people to be careful before being airtel.

My airtel number [protected].I applied for 4g WiFihotspot online & got on 250116
Complaint
1.i got the bill signed by delivery boy after fighting for it.not acceptable
2.Till now my sim is not activated. I am calling to the person who sold the device but no response. Its disgusting.
I dont want ur connection plz return money.

Airtel customer support has been notified about the posted complaint.

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Airtel Customer Care

from Mumbai, Maharashtra

Feb 13, 2016

Verified Support

Dear Customer,

This is with reference to your post dated 30 January 2016.

We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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A

Airtel brodband

from Bhopal, Madhya Pradesh

Sep 25, 2017

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