Airtel Complaints & Reviews

Hi team,

I have tried all available resource to escalate this matter however there is still no update. You can refer to various email sent to airtel and response received.

I was shocked when i recvd message from airtel customer support that stating network coverage is fine. I am pretty much sure that team who is sending these messages is not educated at all.


• net

•
• 10/19/15 at 1:06 pm
To
• [protected]@yahoo.Co.In
Message body
Dear mr. Kumar,

This is with reference to your e-mail dated 6th october 2015; regarding network coverage problem on airtel number [protected]. We apologize for the inconvenience that you have been facing due to network issue in t-318 g baljeet nagar, delhi-110008. We understand how upsetting this must be and we appreciate your patience in this matter.

You have our assurance that the matter is receiving our full attention and we are making every effort to resolve the problem. We are pleased to inform you that a network site is planned for your vicinity once the site is installed, network strength will improve considerably.

If you have any further queries/concerns, please contact us at [protected]@airtel.com

We will make every effort to revert with a resolution as soon as possible.

Regards
Manmohan singh
Customer services
Bharti airtel limited


• net

•
• 12/16/15 at 1:23 pm
To
• [protected]@yahoo.Co.In
Message body
Dear sir,

This is with reference to your communication dated 16th december 2015, wherein; you complained regarding weak network coverage on airtel mobile number [protected].

As per your telephonic conversation with undersigned on 16th december 2015, this is to apprise you that we are in process to resolve the highlighted concern and will update you on the progress for the same, latest by 21st december 2015.

If you have any further queries/concerns, please contact us at [protected]@airtel.com. We will make every effort to revert with a resolution as soon as possible.

Regards,
Seema
Customer services
Bharti airtel limited

From: ashish
Date: 16 december 2015 12:51:49 am ist
To: "sunil. [protected]@bharti.com", "appellate. [protected]@in. Airtel.com", "[protected]@bharti.In", "compliance. [protected]@bharti.In", "corporate. [protected]@bharti.In", "[protected]@bharti.com", "nodalofficer. [protected]@in. Airtel.com", "gopal. [protected]@in. Airtel.com", "ceo. [protected]@bharti.com"
Subject: re: regarding airtel mobile number [protected]

Hi team,

Its been more than 2 months there is no progress on compliant. I will be waiting till december and in case matter is still not resolved.

I will make sure i will share all email trails with media, trai and my solicitor to proceed further with inconvenience issue faced bcoz of network reception, charges claimed by airtel and many more issues.

This will be my last email.
Sent from my iphone


To
Sunil. [protected]@bharti.com appellate. [protected]@in. Airtel.com [protected]@bharti.In compliance. [protected]@bharti.In corporate. [protected]@bharti.In and 4 more...
Message body
Hi team,

I hope you are aware of current situation as your technical engg has visited my location and he is aware of worse network situation.

Plz share further update

Sent from my iphone

On dec 16, 2015, at 12:51 am, ashish [protected]@yahoo.Co.In wrote:


Hi team,

Its been more than 2 months there is no progress on compliant. I will be waiting till december and in case matter is still not resolved.

I will make sure i will share all email trails with media, trai and my solicitor to proceed further with inconvenience issue faced bcoz of network reception, charges claimed by airtel and many more issues.

This will be my last email.
Sent from my iphone

On oct 6, 2015, at 11:05 pm, ashish kumar [protected]@yahoo.Co.In wrote:

Hi team,

I have contacted airtel support services on number of occasions and there is no response. Today i recvd reply from airtel ([protected]) and person i spoke with informed me over the call that he is aware of issue and will be sending details to his senior manager to immediate attention and after few minutes. I receive text message stating times network connectivity is working fine for that moment. I was laughing as i was in my office noida and there are network repeater and signal enhancer installed. Its really funny and i am sure these people are not at all educated to understand level of issue. I had a word with ritika few days back and she told me that she will reply within 2 working days and still there is no update and number she provided is out of service.

Plz look in this issue on priority. — forwarded message — from: net [protected]@airtel.com
To: "[protected]@yahoo.Co.In" [protected]@yahoo.Co.In
Sent: tuesday, 28 july 2015 12:11 pm
Subject: regarding airtel mobile number [protected]

Dear mr. Kumar,

This is with reference to your complaint to dot with the reference number darpg/e/2015/08713 dated 11th july 2015, wherein; you complained regarding network issue for your airtel mobile number [protected].

You have our assurance that the matter is receiving our full attention and we are making every effort to resolve the problem. We are pleased to inform you that a network site is planned for your area and the same will be done with-in 90 days. Once the site is installed, network strength will improve considerably.

In case there is any suitable place for site installation, in or around your premises, we request you to provide us with the necessary details.

If you have any further queries/concerns, please contact us at [protected]@airtel.com. We will make every effort to revert with a resolution as soon as possible.

Regards,
Tarun arora
Customer services
Bharti airtel limited

Complaint related to the Airtel officials of showroom at Hazratganj (Halwasia) Lucknow, U.P. I am a govt. servant. I went to your showroom on 02/01/2016 and requested for a prepaid net connection. Mr. Atul was busy on mobile and paid very little attention to me. Any how I requested him to help. He asked to submit ID and address proof. Me, a govt servant, residing in a govt. house allotted to me. I submitted the letter of allotment dully attested copy. He (Mr. Atul) went up-stair and came back. He told me that this address proof will not work. The reason, he told that the person sitting above (Mr. Aauesh) has refused. I requested to have a discussion with the person concerned. Mr Atul told that he (Mr. Aauesh) does not deal with the public. This rough and rigid behaviour, which is not expected, compelled me to come back without getting a connection of Airtel. Pl take necessary action and inform me too. My mobile number is [protected]

Applied for Airtel broadband connection twice. 1) Account no. [protected] Date:18th Nov 2015 Agent Name: Pankaj.. Took my documents Twice and fees once. 2) Account No.: [protected] Date 16th Dec 2015. Agent Name Pushpendra took my documents but i have not deposited fees this time I lodged complaint (No.[protected] against my first application and got to know that the DP in my area is full so connection can not be made. The second agent told that a new DP has been installed so connection will be done this time. Though the amount is refunded but still i am worried about my documents. I have submitted my driving licence, Voter ID and one photograph each time

I have obtained a SIM form Airtel on 2009. When obtaining the SIM i given my driving license as my proof. Myself and my family using it for about 7 years continuously. Meanwhile whenever i called customer care for the verification they used to check my ID, DOB and address. Recently we wished to change to nano sim and approached a AIrtel customer care office they said the SIM is under someone else name and address also different. We couldn't understand this that how a existing customer number details can changed with out their knowledge. This is sensitive issue. I wrote to their customer care and higher officials still no solutions. They keep sending their pre format emails as replies. I want airtel to produce my proof which i submitted during my SIM obtaining and explaining for this proof change

From 9th December 2015 my broadband and landline was not working properly and I had made around 20 complaints and nobody ever turned up. They have not worked out on my problem yet. My landline[protected] Fraud airtel is dragging me and they are not even taking down my termination request . These cheater has to punished

Since three weeks my broadband data is being stolen. have contacted airtel they made a few suggestions to add mac address of all items connected to wi-fi and change the password. i did all of that and still my data is being sabotaged. i do not know if it is a system wide issue with airtel. have been a long time customer of airtel. seems to me they are not really keen on resolving this issue.

My telephone no is[protected] i have applied reconnection on 11.11.2015 and after that reconnected broad band only and voice not connected with in a week broad-band is not working ihave made so many complaint now the voice is working.broad band is not working for the past 20 days.Line man came and said line is ok only configuredafter that another engineer came and sit in my house and configured and said it is line problem that should be corrected, This is the working method of your presonals due to this i have not getting broad band connection which affect my on-line trading. with this condition kindly arranged to take immediate action to resolve my problem With kind regards P.Muthuswamy NO 9 8THstreet nehrunagar west civil aerodrome post coimbatore 641014 Cell no [protected]

With reference to Mob. No. [protected] which was issued as per my chosen, last 7 days for new post paid connection from Delhi Gate Air Office, Udaipur. I have contacted to Mr. Jitendra & Moh. Hanif representative. After submission of all required documents till today I have not received network on the above Mob. No. SIM. Response of Airtel officials at Udaipur is not appreciated. An early action is requested please.

TINYTV services on 30/[protected] &SUPERMODLES CLUB services on 1-1-2016 activeted without request. and debited Rs35 and Rs49 respectvely.pl credit Rs84 .thanks

I am suffering from problem of message block since one month. I contacted to customer care centr of airtel but all waist of time.I also made complain on line, complain no. is PR[protected] BUT NO ACTION.

Respected Sir i need my call log(incoming, outgoing calls with date, time and call duration) for the months of july and august of 2013.it is very important and urgent(legal issues).please send the above requested details to the email: [protected]@gmail.com hoping you would consider my request and oblige yours sincerely R Satyanarayana Advocate

Dear service team, Hi, me devender kumar from rajasthan my father having airtel prepaid connection [protected]. he lost his mobile on[protected] night or 29 morning, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP. Thanks,

Contact no is [protected] airtel fraud with peoples deduction 35 rupees without use i want my complaint take action call rates is also too high totally disapointed with airtel no proper resolution .

My contact no is [protected] airtel fraud with peoples deduction 35 rupees without use i want my complaint take action call rates is also too high totally disapointed with airtel no proper resolution .

Dear Sir / Madam I Mr. Balkrishna Babu Agiwale having Airtel NO [protected] since last 8 to 10 years. We face Problem of Network at Tungareshwar Mandir at Sativali Tal - Vasai Dist : Palghar Dist Maharashtra,

I had recharge of my airtel no [protected] via airtel site as rs 250 through net banking but my account was debited but recharge was found unsucessful and its txn id is[protected].kindly refund my amount as early as possible. Regds Ajit kumar

We are using 4g dongle in retail store and there is worst connectivity issue inside store and also in surrounding ...address is venkateshwara temple road, mangammanapalya, bommanahalli, bangalore we accept the airtel challenge for speed and connectivity ...lets sit over a cup of tea and discuss about it ...what u say...there is no good network for airtel sim also.resolve the issue and save your face

I have ported my Airedale mobile no.[protected] from Maharashtra to Karnataka. My porting request validated and accepted on 30/12/2015. My maharashtra airtel signal went off but I am not getting signal on my new Karnataka SIM. I have contacted several times to customer care but my problem is not solved. You are requested to look in this matter and resolve the problem urgently. Please activate my no.[protected] which is ported to Karnataka Airtel

Especially for my number([protected]) i am having network tower-age problem. i have complaint one month ago. but there is not proper response. Kindly solve the problem.

Hi... I m using airtel mobile no [protected] under cug scheme with 1gb data 3g and local call free within the same cug. I have given a complaint regarding internet issue on my mobile no [protected] . First complant was given on 28 oct den 2nd on 9 nov, den third complaint was given dont excatly remember the date den after dat on 14 dec. Prob was dat inspite of of having 1gb 3g data on my no i m not able to use it because of the speed .Whole month i m ending with data usage 150-200 mb out of 1gb . They r not listening the prob,