Airtel Complaints & Reviews

I am mohankumar B H, i took airtel dth connection on 18th Nov-2015, that time service provider did a mistake he was activated Freedom South Mega 26 HD 1M (Upf NRC Rs. 1190) COD Online[protected] After next due date i asked Airtel customer care executive, they are taken request and change the tariff as "My Plan Kannada" monthly subscription fee rs.141/-only so done recharge rs.165/- actually they may not change the package that time, today our account show service suspended due to low balance, so after noon i contacted customer care they are telling, your present package is Freedom South Mega, you should recharge rs.150/- than call to customer care & request. so i recharge the amount 150 ones again i request about change the package and i collected reference number also that No: 48874199, and they are said with in one hours it will change and one more details they are given that is missed call option [protected] you just miss call, you got your account details, but i am not receive any single massage. and still our request pending, so i decided to complaint for justice

Hi, I had taken a prepaid Airtel SIM with mobile number [protected] in the first half of this year (2015) in Noida (Delhi NCR) and had last recharged with Rs 99 (talktime) + Rs 99 (data) on 7th July, 2015. However, as I was in different part of the country, this SIM was not used. I was returning back to Noida and tried to use this SIM but the SIM has been deactivated. Kindly look into this matter. Best Regards, Nishith Mohan Cell: [protected] Mail: nishth.[protected]@gmail.com

I have a postpaid number. And the bill is shown on the airtel application. I've made the payment thrice and they've deducted 557 rs from my bank account but the amount is always unpaid. Previously I had made two transactions on a prepaid number, an amount of 640 rs was deducted from my bank account but never credited into the account.

I am facing issues with two service requests, and the worst part is no one in airtel is listening. I have reached out to appellate authorities and nodal officers but they are also bunch of buffoons. One is with a new connection ref: Lead id's: [protected] and lead id: [protected]. The request was made on 23rd Dec 2015 and it has not completed till date. Another with a connection transfer request:61889966. This is pending from[protected]. And the worst part is I have not used the connection from that time and still I have paid the bill. My reuqest: Complete the pending actions quickly and waive off one months bill

I have recharged my mobile with Rs 249 for 3G pack for 28days and internet remain in use for few hours then it stops. I have called to customer care on 26th Dec and it again works for few minutes and again stops. Again I have called to customer care executives again they told me to switch off my mobile and restart it it will start functioning and again same thing happened internet worked for few minutes and again it stops working. Today I have called customer care executives for same problem and Miss sunita told me that the problem will solve in 48 hours and I have told to speak me some one senior and she said that it is not possible, I again called the customer care and Miss Neha picked the phone and same think repeated and she said it wil take 48 hours and when I said to her to talk with some senior She transferred the cal to Miss Sunita and again and again they repeated it twicely and transferred the call to each other and try to make me fool and when I forced to talked to someone senior they transferred the call to someone and he assured me again that first I switched off my mobile and then after turned on it wil start working but it is sorry to say that it was only to make me fool. Now it I am not able to use internet facility since last five days and no one from airtel is bothering. R . K . Gupta [protected]

Dear sir, I am the user of your airtel postpaid no [protected] and i have received the bill of 8015.63 rs, and after going through this bill details i saw that from 14/12/2015 to 22/12/2015 unusual call details is showing which include local, std, isd and gprs usage while I stop using no from 2/12/2015, and i also inform you that my credit limit is only 5000 rs so hw i could go beyond this i m really surprised to see this. please help me for resolving this problem i already registered a complaint of this and reference no is 66986801. i m waiting for your valuable reply. Thanks Santosh Kumar [protected]

As per the screenshots you can see that I had 1620 MB and 1060 MB (Total 2680 MB) of data. Airtel has generated bill of Rs. 1420 and reason is that the data limit has exceeded where as I had cosumed 114 MB of 1620 MB till the last day of the bill cycle. I use wifi most of the time. Number : [protected] This has happened before multiple times and I keep track of data usage after that. Came to know these claims are baseless. Also I asked to shuffle mypacks to roaming outgoing instead they changed to UK\Canada calls. I would appreciate if you could help. Thanks

My wrong balance cut 33 rs by airtel because problem in ussd code not work properly *121*1# i see any plan after this i back through its back no. 44 and see another offer through press1 but previous pack confirmed and my balance cut airtel not give me money back after complainting this

I purchased Airtel 4G Broadband Connection from the Airtel Store in HUDA Market, Sector 31, Gurgaon, Haryana, in May, 2015. I was the first customer to purchase the broadband connection, but I soon realised that the internet speed was only 3G and 4G service had not even begun on my 4G Broadband Device which was given to me by the Airtel Store executive. I waited for 2 months for having 4G services started on my broadband, until then I was surfing on 3G. I had an internet plan of 5GB data (unlimited). It is an advance rental plan, I paid the rent of 3 months in advance as per requirements. I was told that I will have to pay only a monthly rental for the Device as I have already paid in advance for the 5GB Unlimited 4G Data plan. Yet the services began 2 months late and the Store executive was rude to me when I visited the store and told him that 4G services had not begun. He kept mocking me and told me that he never promised that 4G internet would instantly begin... it would take 2 months not 15 days. But the internet speed was never up to the mark and when I told the Airtel Store executive about it, he told me that there was no established 4G network tower in Gurgaon at that point of time. The Airtel Store executive was rude whenever I complained of inconveniences. Due to a lot of inconvenience that I was facing with the 4G Broadband connection and its billing, I wrote an email to the Airtel service specialist (attached in images). After his response (attached in images) I decided to get the internet connection cut and get the network services on the Airtel Postpaid Sim disabled as well. I visited the Airtel Store in the last week of July as well as in August and at both times I requested the Airtel Store Executive to disable the broadband internet as well as sim services on the Airtel Number [protected], Relationship No: [protected]. The executive told me that he had put up an online request for the closure of my broadband connection and disabling the sim; he also told me that August was the last month of internet usage on my advance rental payment plan so I need not pay any amount for the cut off of services. He also told me that I need not be worried as I will not be bothered by any further communication by Airtel. Inspite of visiting the Airtel Store to get the broadband services cut off, there was no change; till date every month I get emails to pay monthly rental for the broadband connection. I get phone calls every alternate day from unknown service numbers and the executives later identify themselves as Airtel officials; I have to repeat the above mentioned details so many times. After hearing, all officials just apologise and tell me that they will forward my request and I won't be disturbed in future. But nothing happens, I keep getting calls, sms and emails for unpaid bills. The most recent email I got from Airtel was that there is an outstanding payment of Rs. 2229.8, and legal action will be taken against me in case I fail to pay. From where did this amount generate? It is totally unknown to me. The Airtel people sent me a notice that they have been calling me, sending me messages as well as paying personal visits to me. The truth is that they have been harassing me on phone and emails inspite of me having made numerous requests. Nobody tried to visit me though. I am a student, and I shifted with my family to Gurgaon last year. We are new to this place and now retailers as well as service providers turn hostile. This is total harassment. Please help me. It is a sincere request. I am tired of explaining my problem to callers from Airtel. I will not pay for services that I got cut off more than 4 months ago and never used that 4G Device after requesting closure of broadband services. Nobody helps, they just say that they will forward my request, but nothing happens.

This is one month old complaint, your irresponsible team failed to care, but sending bill without fail including the period non-working for this one month I wonder an international company in India is purely cheating it's customer like this The great wonder is that the company doesn't have one responsible to care it's to and don't have a sensible engineer to keep its server is down elevated floor Today I saw a new connection to one of my life tenant, but my is not rectified Even after many repeated request, even today called but no response. Thanks for your kind action With kind regards Thulasingam JAYARAM PILLAI

Hello Sir my mobile number [protected] my complaint using tha 3 g Internet data balance 70mb mobile balance 29 rs but I using tha 3 net balanec why 29 rs Los pl imdtly send me than i see consumer court

Dear sir, My name chandra pal singh, mob no. [protected]. I have received msg from company that you choose video club facility but did not use the same and cut Rs 99. And I asked to customer care to return my balance, he didn't do the same. This was happened 3-4 times earlier & my balance was returned after complaint to customer care.but this time balance not returned.

I have done wrong recharge of Rs.100 for the airtel number [protected] (a week back) which i am NOT using now. Can it be transferred to my new number [protected]

Hi, I had a prepaid connection with airtel all this while and unfortunately i chose to change it to postpaid. All the formalities are completed and they confirmed that the sim will be activated within half n hour of verification. Its been more than an hour and its still not activated. I call the customer care and they say i have to wait for 24 hours. So 24 hours i cannot use my phone which is going to hamper my work. Please take necessary actions against this. This connection was taken from Kaggadaspura main road airtel showroom 10th Cross Rd, Kaggadasapura, Bengaluru, Karnataka 560093. Connection was taken on 26th Dec 2015 and the verification was done today 29th Dec 2015

Dear sir, . My mobile no. [protected] & my name javes sheikh. my internet not working since 20, why brake my internet service time to time per day. . I have already submitted this issue to Airtel (3 time) but it not given me any solution. please take needful action. Thanks,

Airtel offerd me my name hello tune for 1 month and 1 year subscription.i told them to activate for 1month(12rs) they suddenly activate for 1 year and deduct 150rs from my main balance.with this regard i have registered complaint to airtel they said they solve the problem with in 24hrs and will send complaint no by sms. Then have done nothing.

I am an airtel dth customer . I recently upgraded my airtel dth set top box form standard definition to HD. My customer id is [protected]. some of the channels are not working properly, they loose signal now n then. I have tried contacting a lot on the number provided on the site www.airtel.in [protected] but whenever I press the Talk to Our Customer Representative button, the phone gets disconnected. I have also mailed my complaint but have got no calls or mails in response though the site promises that they will address the complaint in 2 days. It has been 2 weeks since I am trying to get in contact. my phone number is [protected].

Dear sir, i want complete call details of my prepaid mobile number of previous 9 month.As this is very important for me sir please grant my request on my email id gill.[protected]@gmail.com.Mob no. [protected]. regards Naresh gill

I brought a 4g airtel sim[protected]u) worth rs. 200.00 on dt - 02.12.2015, but still not activated and no response from company/communication center .When i calling to the communication they roughly behave me every time .So please help me . Your"s faithfully, subhendu sekhar baliarsingh at - batish batia, po - kusumi, via - singipur, dist - khordha, pin - 752021, mob no - [protected], email - subhendu.[protected]@ gmail.Com .

Dear sir I have use Air tel network for long times and faithful customer but many time our balance deduct and given incorrect information when i called customer care in airtel, I am unhappy with balance deduction,[protected] date apply to SKILLDERBY Service and 15 rs deduct my account and[protected] Again deduct so i am talk with customer care and request no is cbdov[protected] and ABHISHEK SHARMA has give message ur amount has not deduct when i tell i am going to customer care then tell me u can go