Airtel Complaints & Reviews

Airtel recharge by SBI mobile banking ( SBI freedom ) of Rs. 298 not successful but amount debited from account

mobile no. [protected]
date of recharge - 22.01.16
TID - FH 03715258
Oper Ref - [protected]

Dear Sir/ Madam,

May name is Zaheer Abbas residence at UP west in India, working in Saudi Arabia.
I am facing problem o[censored]nable to make outgoing call from my mobile number ([protected]) even have enough balance and tied up network selection (Mobily -KSA).

And continue complaining to Airtel customer service and they are registering complaint & sending SMS that problem has been solved but nothing change.

My grace period is left only 3 days (from 24.01.2016 to 27.01.2016)

Need your urgent support to stop being cancelled / closed my mobile number .

Kindly do the needful urgent to save my number


Thanks in advance
Zaheer Abbas

As per telephonic discussion with Mr Nishant Bagdai his mobile numer is [protected], I think he is airtel company officer.


I am writing this mail regarding over bill and MNP delay issue.


I was decided to transfer our all family member’s mobile number in airtel kadva patidar cug of Rs 99 rent plan.


Mr. Keval brief me the plan details as below :
Rent Rs. 99 per month
Benefits :
300 local other network mnts

1000 A to A local mnts

100 SMS

500 MB 2G net

Rs. 250 activation fees waiver in 4th bill


Now, problem is that bill generate as per Rs 151 rent plan and all benefits are different then above plan…..on 18th jan when my bill generate that time I was socking by bill amount…its is 350+ and 650+ in my two number. we are all mentally prepare as bill received as per rent rs 99+ tax but actual scenario is different.


Today, I was visit airtel store for discount in all my cug number if all bills are generate as my bill.


Suppose, 19th dec 2015 to 18 jan 2016 bill generate as per 99 rent then bill amt near by Rs. 115 i[censored]sage as per Rs 99 plan. 300 mnt + 100 sms + 500 mb net. but bill is rs 625 on mobile number [protected]. same case in my other mobile number it is [protected].


I request to you pls deposit amount in my account. it is Rs 510.

other problem is that, CUG process start from 29th Nov 2015 and from that time I was contact with Mr keval. seriously he is very lazy man and lethargic in work. whenever I was visit his store not single work is done and on call he always speak I will do in some time but so many days left but work is there. no any progress in work. I think he no need business or has not customer value. I give him zero rank for customer service.


Pls look into this matter and solve as soon as possible.

I applied for national portability from Uttar Pradesh to Karnataka.I got a call from airtel representative saying that my new sim would be activated with in 4 hours, even after 4 hours when it dint get started i enquired again they informed that it would be started next day morning 7 am, again it dint get start so i called again at 12 pm, this time they again informed it would start at 5 pm, but similarly it dint start now again i enquired at 6 and they gave me time for 8 pm ..then finally i again i called for the same and they informed it will take additionally 8 hours due to another technical issue. Even after 8 hours my sim is still not activated and every time they gave me assurance that my case is being escalated to supervisor but it had no effect at all. i am not able to make or take any calls since last two days and still stuck without activation.

Respected Sir,
I got a wrong calls from [protected] this number.please find the holder name and address of this number.
Mail: [protected]@gmail.com

What I feel about them is, No.1 in South India. Everything is computerized. System is capable to identify the Data usage, Line up or down, call log, etc. They can identify the excess usage and include the amount automatically in the bills (Computerized). I'm proud to say i'm Airtel customer for more than 12 years and using their service (till now) in Office, Home and Mobiles. Every one in India aware of Chennai Flood. I believe the people in Airtel Billing Department & Customer Care knows about it. Without any courtesy & smart they(system) sent a full Bill Amount to all customer. Even though they know that they took more than 15 days to rectify the issue in most affected areas. While i approach the customer care, i got surprised about their Business Plan. They will give waiver only to the customer who approached them and raise a complaint. Those who are not raise complaint are treated as volentery fund raisers to their company. I couldn't take this matter as normal. I'm asking on behalf of all the affected customer. where is the consumer Protection Department? what was the role? how this kind of companies are surviving without any fear about the consumers?

I am getting pre call announcements for every call that I make. Airtel is not providing calling service for free so how can they put ads and irritate customers. I have made complaint about this multiple times (around 20). It gets deactivated only for a day. Please let me know if you can resolve or I will be happy to port to some other good network.

Transaction id is [protected] i ve fone recharge of of airtel number of75 rupees. I am waiting from yesterday plz do solve the problem i did not balance

सर जी मैं कई साल से एयरटेल कर रहा हु पर मुझे १ साल से 3G उपयोग करने में बड़ी परेशानी आ रही है मैं पहले भी कई बार शिकायत दर्ज करवा चूका हु पर कोई फर्क नहीं पड़ा अभी मेरे 3G नेट की स्पीड २-५ KBPS से ज्यदा नहीं आ रही है या तो आप मेरी समस्या का समाधान करे या मेरे परिवार सहित सभी के नंबर पोर्ट करवा दू !

Hi I am a customer of Airtel.
Today date 23rd of Jan 16.
From today morning rs 57 deducted from my balance which no is [protected] but no one from Airtel customer support is giving me genuine reason and they are disconnecting my call. I don't know what to next. Please help me out
Thanks/ Rajeev

Hi, I am Rajeev. Today from morning rs. 56 deducted from my mobile balance ([protected]) and I'm calling to Airtel customer support but they are not giving me genuine reason and they are disconnecting my call. Please help me out.
Thanks/Rajeev
[protected]@rediffmail.com

Sir i have seen an ad in news paper in which i have seen online sms job then i call in [protected] no. Then he told me for registration fee 3100 then I deposit then he send me this message
Congratulations, Your registration is confermed. Product box will be delivered within 48 hours. Now you are a member of Reliance sms group of companies, thanks.
Cheque no. 348009 dt. 11.01.2016 amt 55000/-
then they demand number of time for money for neft then for rgst I deposit approx 25000 or more but I don't receive money and not get all the courier job

i deposit in this account
KOMAL A/C [protected] (S.B.I.)

Hi, My Name is Ganesh Kandu
My Mobile no is on My Fathers Name ( Ramniwas Kandu )

I have Recharge My Mobile with 198 Rupees on[protected] for 2 GB Data pack for 28 Days as they mention on airtels web site for mumbai/bombay

but When I am checking My data pack it get this "Operation Successful" every time

it showing me only 1GB data available whereas i have recharged for 2GB in 198 Rs

Hlo sir I try to convert bsnl non [protected] to airtel I have give I d and address proof adhar card and service ceritificate . I trying thr verify no but customer care agent name SACHIN tell me your surname is wrong I have suffer in the bug problem please help me. I call airtelbon 22.22 clock. Agent name sachin.

Dear Sir / Madam
My mobile no. is [protected] i have recharged it with Rs. 350 but due to mistake recharge has been done on [protected] user dont having smart phone and data will be west so please transfer my recharge . on my cell no.


Regards
Bhinwaram Bhargawa

Not justified with the charges airtel has charged me in the mobile postpaid bill .The charges they have applied were not told to me when i ported to airtel

Sir/ mam, my perpaid no is [protected], comlaint ref.No is cbnrv[protected]. On 2/1/2016 i had activated the unlimited night calling pack of rs.7 in between 11:15 pm to 11:25 pm then i got the comfirmation massage on mobile that "unlimited local a2a mobile @rs.7(12am-6am)for 1 day pack has been activated " at 11:32:09 pm 22/1/2016 from :ay-ntarot, then i used that night calling pack after 12 oclock am, but form my main account rs 90 was deducted as voice calling charge, when i call at custmer care they were saying that i had activated the "minute pack" not "unlimited pack rs7" as there record on display.Issue is that i got the conformation massage in mobile and rs 7 was deducted form main balance, sir can you help to resolve the issue, i am fustrated with the airtel iregularities and their "cheatings" behivour.

Very bad torrent throttling by this isp airtel. Bunch of no-good throttle torrents. I'm mad at these gawars, giving bad plans with bad prices and now they have to throttle torrents. What is your problem? I start a torrent at say 1 mb/s. Soon the speeds get slashed to as low as 5 kb/s. Took a speedtest, ping was 600+ms (!), 0.47 mbps download. I have a 16mbps plan.

Hi
i mr sunil nailkanth naik have ported my no [protected] to airtel i received a bill in which bill was of 682 plan taken was of 399 some additional another bill no was added to my account when i called agent chandrashekar bhandari told u have some other account balance transferred .When i asked chandrashekar the no of which no i have been charged he was unaware and argued with me you send mail he kept on repeating you sent mail we will revert you he was only giving me the account no how can i check with the account no. he was very unprofessional he said take a paper and pen and write down the details arrogantly talk .VERY UPSET THIS IS HOW A COUSTOMER IS HARRESED AND YOUR AGENTS DONT KNOW THE DETAILS.MOBILE NO FROM WHICH I GOT CALL WAS [protected].PLS LOOK INTO THE ISSUE AND RESOLVE IT AS SOON AS

Few days back i requested for new broadband connection on your website. After some days i got a call regarding my request. Then one of your executive visited my house for documentation and for taking the money. I paid him 1000 ruppee cash. His name was 'AMIT'. His mobile number is '[protected]'. But even after 10 days of documentation, i haven't got any new connection. Moreover, phone of your executive who came to took money is switched off. Please do the needfull against my complaint. Either i want new connection or my money should he returned. I have attached pic of form which i received by him. This is not acceptable for a reputated company like you. I have called customer care helpline number many times but they are not interested in listening. Moreover since form doesn't have any "CEF number" your customer care guys are clearly saying they cannt help and my money will not be refunded. Being a new costumer i dont know form what is CEF number.
Help me out my contact number is : [protected] email id : [protected]@gmail.com