Airtel Complaints & Reviews

I was charged rs75 for some house of models service. I asked the customer care about the service as it did not reflect in my last 5 value added services. They said it got activated while browsing the net. But i have a net pack of 700mb left. Thats the petplexing part. I feel very cheated by airtel to whom i have been loyal for over 6 years.

Dear sir, please note that recently I uploaded the myairtel app & found my details wrong including my mame. Requested to correct the details immediately. With thanks & regards, BHASKAR REDDY

Hello,

This is regarding the worst service I am getting from one of the leading service provider airtel. Currently I am living in pimple saudagar area in pune and was looking for good internet connection so I contacted airtel executive on 29 dec 2015 for the demonstration of 4G connection. At the time of demo all seems good there was no network issue or instrument issue so I purchased the airtel 4G connection instantly but looks like this was the mistake i did. My Airtel 4g number is [protected].

Once the 4G connection activated I faced the connectivity issue continuously so I raised the complaint against this on same day i.e. on 01/01/2015 this is the same date I purchased it and got an assurance from customer care that issue will be resolved with in 48 hours. They also provided me complaint number 67078220 but seems that the company representative are not serious about customer problem. After 2 days I called once again and had the assurance from customer care executive that they need 3 more days to resolve this issue. They just gave me false assurance again and again but no one had the time to visit my place and resolve the issue.

I also dropped a mail to the complaint portal(appellate.[protected]@in.airtel.com) of airtel on 06/01/2015 that need to take look into this on priority. Complaint department told me that technician will visit the place with in 2 days to resolve the issue.
On 3rd day technician visited and committed that there is network issue and network team will be at your place to check the connectivity since that day there was no call, no mails from airtel team to resolve the issue, hence to know the status i called again and same story repeated that issue will resolve with in 48 hours.

Its near about 22 days I am facing this problem but no one cares about customer problem. Instead of this they sent me the bill for the internet usage.

I am literally fed up to follow up again and again and getting false commitment from company.

I spent 2500 Rs only to purchase a black box which have no use.

Can you please have a look and take appropriate action against it??

Thanks
Apoorv
[protected]

At the outset, I introduce myself as Sambit Kumar Mangaraj, from Bhubaneswar Odisha, presently residing at Berhampur, Odisha. It is worthwhile to mention here that, I am using Airtel 4G sim .But it is really surprising to note that, today I noticed that a data of approx. 900mb was deducted automatically. The above charges without any valid reason, has not only created unnecessary dissatisfaction in me but also I am running in mental agony by keeping faith on such an esteemed Communication Organisation like yours. Sir, I apprehend, if such type of harassment and non co-operation in every respect is extended to the Sim holder, no body will rely on AIRTEL rather the Sim holder may throw their sim and will not prefer the opportunity for availing the call/data facilities from AIRTEL. Further, I would like to bring to your kind notice that when the other COMMUNICATION Companies stationed at Barahmpur are running door to door and convincing the public only to avail their Sim card facilities, at the same time I preferred Airtel because of its name and fame not only in India but also in Abroad. But I was fully wrong and ignorant about the harassment of AIRTEL to its customer .
If I will be charged unnecessarily like this repeatedly, I will be bound to loose faith in this Airtel 4G. I cannot afford such loss often.

Previously also I faced such type of problems and also wrote to U. And again today I faced the same problem.Why this thing is repeatedly happening again and again with me.
If the data mode is being kept switched ON then it gets automatically deducted. Previously balance from main account were also deducted unnecessarily.
Also the customer care executives are behaving much rudely which is really unexpected. Also its very much disheartening that we are getting such poor service from a reputed company like AIRTEL .

In view of the fore-goings, I would request your good-self to kindly look into the matter and pass your valued orders to the concerned authority for waival of the unnecessary penalty 900mb imposed on me for which I shall be highly obliged. If my poor case is not considered by your good authority, I will have no option left than to surrender the Sim card with your concerned AIRTEL branch.

Anticipating an early and positive response from your good-self.

Sincerely yours


Sambit Ku. Mangaraj

i am facing the problem of not getting OTPs. I am frustated with them for one months trying to resolve my issue..from the day i did my number port from vodafone to airtel . They finally blame all online e-commerce sites for not sending msgs while the actual problem is with airtel as i am not receiving other messages like paytm irctc kvoos BookMyShow, My Office alerts too. Worst service by Airtel. Thinking to switch back to Vodafone for that i have to wait for 6 months .. big time fraud by the airtel you should inform this before that you may face such type of problems after porting the number from vodafone to airtel now i am puting this case in consumer coat so that others will not face this problem because i noe you cant solve my issue i have to wait 5 months more now...bad luck for me... ref number 67141709

My order no-[protected]
Email-sandymicro.[protected]@gamil.com
I have done regarge amount 196 at my mob no [protected] on 20/01/2016 but it was failed so refund my amount in my account as soon as possible. Thanks
Cont-+91 [protected]

I recharged the airtel mobile number [protected] online through DEBIT CARD banking first it show failure( bank txn no[protected] but the amount has been deducted from my Bank a/c. I again recharged same amount bank txn no[protected]but the amount has been deducted from my Bank a/c. Bank - Uco Bank, Date of transaction- 21st Jan, 2016. please refund the amount as soon as possible.

There is no signal in my office even though the nearest airtel tower is just two buildings away. the area is cubbenpet, sanjeevappa lane. faceing this problem since 2 months, i have also changed all modes from 2g to 3g and also 4g but there is no signal. please solve the issue, i'm facing too much of business problems because of signal issue. thank you.

My number is [protected]. I put a request for facetime activation for which i was charged 5 rs 2 times. Still it is not activated. Why this problem m facing only on airtel network.

Respected Sir,

As per the request from Airtel I have activate the postpaid Sim yesterday.I have opted the [protected]@399 with 14 packs provided by Airtel in excel sheet.

Now you executive is denying that it is not possible. Airtel is making me fool by getting me activated on airtel by falsified statement and forcing me to stay with the plan for 3 month as per the MNP norms.

This is not acceptable at all, I want to port out immediately and want my money back.

Request you to kindly look int the matter. I want to register the case against airtel for the cheating the customer.

Airtel and their dealers both are doing wrong commitments since starting. My mental condition isn't good due to this and I am feeling harassed by Airtel.

In the starting have requested the porting of Vodafone postaid no [protected] to Airtel Postpaid with Rs 399 plan with 1GB 4G data + 600 min local + Std calling & 300 SMS.

At the time of activation they are denying that sms not possible and offered 500 local + 150 Min std + 1GB Data at Rs 399. Now while activating through 59059 I came to know that I am getting only 900 MB +200 local & 150 std only.

I have stopped the activation and waited to get the written communication about the plan from the Airtel. After receiving the mail and the plan sheet from airtel I have activated the sim and mailed the plan from the provide sheet but after activating Airtel is denying the plan offered.

I am no longer interested in Airtel and just want to port out on urgent basis. I can't wait form next 3 month to port my number from Airtel to other service provider. Airtel is wasting my time and money. I have suffered a lot in last 5 day as my sim isn't active.

I hope you will understand and will help me resolving the issue. Kindly let me know what more I need to do, as I am very much serious to file a complaint against Airtel for the cheating the customer. I also request you to take a strict action against the service provider.

First they deducted money for 3G from my balance, the reason given was even though my 30MB data was available, I tried and downloaded 40MB application, instead of first utilizing my 30MB, they deducted money from my balance and kept 30MB as it is

Refer to
http://www.consumercomplaints.in/airtel-airtel-sim-card-no-service-c1213646

that 3 days ago this problem unsolved, Could you please estimate date and time to fix.


Thank You

Sir, I have received call from your telephone no.[protected] with lady voice and said we are providing free of caller name voice i d you are requested please press 5 after computer voice and assure this facility is purely free of charges Accordingly I do the same .But they charged sum of Rs 150 from my prepaid balance.You are requested to take action and refund my amount.

I hv disconnected my airtel broadband connection almost 2 months before.executive said "humara executive ake payments collect karke jayega." No one arrived. After almost 2 months i got a call from airtel executive from [protected]. She send an executive to collect the bill without any documents.so i said pls bring the bill and reciept and i'll pay the amount. She got angry and told me"ab aapne jis numbers pe call ki hei un numbers pe call karke sabko bolungi k inhone bill pay nahi kiya hei and he is a froud...and she called 3 persons of my contact and said them that "iss person ne fraud kiya hei"...
Regarding this threatening and inconvinience to my contact persons i want to register this complaint... Just let me know how can i give payment to anyone if he doesnt hv the bill and reciept to give... and is that the right way to treat ur customers...?

DURING JOURNEY FROM RAJAHMUNDRY TO GUWAHATI IN TRAIN NO. 12509 between New Jalpaiguri and New Alipurdhar on 09.01.2016 between 9.30 PM to 1.00 PM early hours of Sunday My wife hand bag stolen in that hand bag Mobile with sim card was also there. in this connection block my wife sim card bearing no. [protected] of airtel of Telangana (Prepaid) in the name of T Lalitha Kumari to avoid frauds.

My name is soorycharan . I have a connection of your airtel broadband for last 2 year.The connection earlier was in copper cabling, now we got shifted and the connection is fiber cabling.We spoke to one of your customer manager, he said our plan will be moved from copper plan to fiber plan.This is the call-conversation record number[protected].With this we agreed to shift the connection instead of cancellation.Your engineers narendren (team lead) -[protected] and his team member singaraj - [protected], moved the connection and promised to change the plan, but yet no response from them, if i call they talk rudely. We pay money and why the hell we are treated like this.

Hi Sir, I applied for a new internet connection with airtel they took money from me ON JUNE 4TH 2015. CEF NO: TBLR 6981471

They did not responded 6 days when i inquired with them they told me "we don''t have provision at your location contact airtel customer care they will send the cheque back in 21 days". i argued with them it's your mistake, why i have to wait for 21 days, before taking the money from the customer you have to check can they provide connection or not?. still i didn't get money back, today January 20th 2016 more than 7 months. more than 20 time i called to customer care..every time they saying with in 21 days you will get money back. Why airtel doing like this? cheating people and looting the money from people.taking money from customers not giving connection its one mistake second mistake is they are holding customers money for months which is not fair. Today customer care guy saying this will happen to many people not only you why you are worried you will get your money. like that he is talking.
Help me out my contact number is : [protected] email id : [protected]@gmail.com

FIGHT FOR THE PEOPLE.
GUYS WE HAVE TO DO SOMETHING, STILL MARKETING PEOPLE COLLECTING MONEY FOR NEW CONNECTION IN MY AREA. BUT NO NEW CONNECTIONS. ONCE THINK..IF THEY COLLECT MONEY FROM ONE LAKH PEOPLE JUST 1000 EACH..YOU KNOW HOW MUCH IT IS?
1000 X 1, 00, 000 = 10, 00, 00, 000 IT''S TEN CRORES.
WITHOUT PROVIDING ANY SERVICE THEY ARE COLLECTING MONEY.
CONTACT: Nazeer sheik.

Please activate my sim.. it has been 3 days since I entered the last 4 digits of my election card... and if I call the office they say that your sim card is in process...!

Last 55 days, we are unable to connect internet properly(DATA) in the below area Rajakilpakkam Chennai 73
Made many calls to customer service, nodal team and appellate

Finally sent one survey engineer, he also informed to the tech team. Finally Airtel have sent a bill for my monthly payment. I didn't use any data
BAD Service

Ganpati Teleshopping, with offer, i have send them amount of 6500/- in delivery i got empty box instead of Reebok shoes. Her contact number [protected]