Airtel Complaints & Reviews

Airtel promised me 4 G services in my locality and have sold a 4G plan that is received thro' a WIFI router (HUWAEI). And I have been using this for a year atleast with a fair quality coverage, I have paid roughly 2500/- as the device cost which is non-refundable, Suddenly the service is lost since 3 weeks and I was told by the airtel support that thier current lease for the tower is over and they are rebuiding it in another location. And this will take 3 months to complete. Also Airtel suggested me to disconnect the service if I can;t wait for 3 months. This is ridiculous, I have chosen Airtel based on the gaurantee they gave me while selling this plan. This is the SR No.[protected]complain no. with airtel support). If Airtel cannot continue to provide services, then they must communicate that to me clearly rather they have been charging me all these days. So I would want Airtel to refund me 1 month Bill amount along with the Wifi device cost. 4G mobile no. [protected] Thanks, Arun +91 [protected]

My number is [protected] Message sending failed. I can't send any msg to any other sim expect airtel . From past 125 days costumer care executive service option is not announced when dialing 198 & 123. I change from post paid to prepaid after that I have lot of problem.. when I call note call diverted is displayed... plz do the need full

Dear Sir/Madam, I am Umesh Sharma working as V.P in Modest Group. I am highly disappointed with my first experience with Airtel. I am using Idea no ([protected]) since Six year and I was completely happy with Idea services. Few weeks back I received call from Airtel representative boosting about the benefits of services and networking offer by airtel, so I thought of porting my mobile number from Idea to Airtel. I was assuming that airtel would provide better costumer services as they claim in their advertisement. However my experience was very pathetic with you. I gave the request to port my number ([protected]) on 10 Dec 2015 with an assurance by Airtel representative that my number will be ported to Airtel network within 7 days. He took my all documents with porting fee rupees 250/- (rupees two hundred fifty only) against an inactivate Airtel sim[protected]. My number has not been ported yet after making follow up of multiple times with airtel representative. Do you really think is it better costumer services which you are commuted in your advertisement? Yesterday you deactivated my number without any advance notice or confirmation, from this unethical approach I have to suffer loss of a business deal Rupees 1, 27, 12, 500/- (rupees one croer twenty seven lack twelve thousand five hundred only). Just because of inefficiency of airtel official I suffered this business loss. On top of that I had to go through very embracing conversion with my clients and the colleague of my company. I am really highly Disappointed with my experiences with airtel and get frustrated with unprofessional and inefficient approach of airtel official. You advice to take necessary action against my complaint and start services of my number with immediate effect. I also demand compensation from Airtel for this act otherwise there is no choice left for me to take this matter in consumer court. Anticipating expedients your response on it. Regards Umesh Sharma +91 [protected] +91 [protected]

I have an Airtel no. [protected] (bearing SIM NO.[protected] which i took a year before. I last used the no. 5-6 months before. I tried inserting the sim recently and found that it is not working. Pls check and activate my sim card.

I got my no[protected] ported on ur service 6 months back, due to call failing regularly i could not use the no. (Even sim card was changed, complaint done)& i kept paying the bill. Last thursday i requested for prepaid conversion. It was promised to get done within 24 hrs. But even today sim is not working. I was told that your services are kept closed on saturday and sunday.
Plz do the needfull.

Without regards

Devanand rohra

Alternate no. [protected]

We are facing broadband connection speed problem past two weeks. We used 16 Mbps internet speed up to December 11 2015, after that it got reduced to 4MBps. We complained to the customer care, they said with in 48 hours it will be rectified and the executive said the 16 Mbps feasibility is available in that area, within 48 hours the 16 Mbps plan will be activated to your account. Every day we are calling to the customer care but nobody responding properly. I am highly disgusted by their professionalism and making false commitments every day, therefore immediate action is urged. Please do the needful. Sony Mathew [protected]

[protected] this is my number 3G not activated in my sim, Raised the complaint 03 times but all are resolved with out completion, Please reply me i[censored]r not given the 3g service I will PORT my sim and number which is using last 04 years if your not able start 3g please debit my 3g balance in my airtel number and refund the amount of 449.00 i am using the same number and 3g with same mobile last 03 years so dont tell any sily reason about like setting change or mobile problem, and please not 10days back i m using 3g on same number and location. i was complaining 05 ti mes and phone call still not activated but your team was resolved the complaint i dont how how they solved.

My complaint has been with Airtel Chennai since Dec 23rd 2015 with SR# 62920710, I have been chasing them for last 4 days to resolve the issue, I am being given a commitment every day that today it will be done and when I chase them, they tell me that it will take another 24 hrs. This story is going on for last 4 days with no resolution, their management is making all the promises and not keeping up. And on top of it, they are generating the bill in full and charging me in full. I am highly disgusted by their unprofessionalism and making false commitments every day and not living up to their words.

Dear Sir My name is Amir Anwar and my number is [protected], I get ported my number from vodaphone postpaid to Airtel prepaid, my number ported in airtel prepaid on 24/12/2015 at 10.20 pm, since then i am waiting of services start on my number, verification had done at same time at 10.20 pm, since then i am continuously approaching to customer care, , they are assuring me every time, but i am helpless and disturbed due to not starting services yet.they are saying my number is already activated. but due to some technical issues services are not staring. please tell me how can i wait and suffer their casualness. Kindly help me. Regards Amir Anwar

I have recharged my Airedale DTH on 26th December, 2015 at 02:54 pm by Paytm. My Airtel DTH customer Id no. [protected]. My Paytm order no. [protected]. The amount 220 has all ready been deducted and it has been credited in Paytm account but my Airtel DTH has not been yet recharged.

I hav tried many times on customer complain services but no service has been provided yet. there is a serious network problem here at NAVKUNJ APTS., Patparganj. i cannot receive any calls nor call. please do check your network connection here.

I am using airtel Kerala prepaid connection since 8 years. Last few months i am noticing thay they are deducting cash balance evenif you have data balance in account. And that too dedecuted once in a while that you newer notice. I had been sending compaint and that time they will reimburse deducted amount Even customer care executives are reluctant to check what cash they deducted. They ask from you only and reimbusre th amount. That means they know about this. So everytime/day yoi have to track your balances. Again after few days you can find deductions in it. ut again its repeating. I.am fedup with them. Again to compaint, i have to access their chargeble customer care centre call and explain. Wastage of time and money. . Basheer([protected])

For the last one year the above company is collecting all the amount which is recharged in my mobile no.[protected] for the last one year. whenever i make recharge whithin in one minute all the amount is collected just keeping paisa only. after consulting the customer care on no of times just they are saying we haver collected for loan amount

I have got my mobile re charged for RS 290 with fall talktime at10:28 this morning against transaction ID [protected].I had not made any call yet the balance got drastically reduced and present balance shows appx RS 150. I had earlier taken internet data package for RS 540which is valid until 22 jan16. Please clarify as to how recharged value got reduced without making any call. Hope I am not charged seperately for Whatsapp usage against mobile data usage. I have not yet crossed the mobile data limit of 2GB. This has been happening for a long time and therefore immediate action is urged.

Hi, I have requested for a new connection of Airtel LL & BB of 40MBPS speed online by paying Rs.1000/- advance. Multiple times different people called me from Airtel and confirmed my requirement and collected all documents. After several followup on 24th of Nov one person from Airtel came and pulled a cable inside my building. He confirmed me that he can only give 8MBPS connection and he said after activation we will upgrade to 40MBPS. He was not technically sound and said he will send some technical person next day for configuring internet...for my curiosity I contacted Airtel and checked this bandwidth issue and they confirmed that max possible speed is only 8Mbps. Same day (25th) I raised a request asking them to disconnect and pay me back my Rs.1000/- because I have not used any of their service - not even a telephone call. They send me a acceptance to the complaint and said they will refund the amount in few days. On December 21st I received a bill from Airtel showing Rs.1328/-. They are saying that Rs.1000/- is adjusted towards activation and I have to pay balance Rs.328/-. I send mails to Nodal officer and also to Appellate...reply is same...no logic...you have to pay Rs.328/-...And they confirmed over phone and mail that billing is for 20th to 26th...but my connection is activated only on 24th... I was just thinking how these guys are looting public... I have decided to cancel all my Airtel connections and take this case to consumer court...Just updated you all to escape from such Airtel traps... Thanks

i have registered the complains (Number:[protected] on 22 dec 2015 but still now no response. I am using the net connection for commercial purpose but your customer care people not response in call. I have spoken with Karthik (destination :Manager), he told problem will be reoslve within 15 mins. Till now, that 15 mins is not happen to your customer support

Complaint no 62940820 Landline no [protected] Name : Nikhil Jain From last 3 days I am not Receiving internet before that i have already logged a complaint for slow speed issue which i am facing from last 1 week but they didn't respond properly . I have called the several times but they are always saying that it will be rectified in 24 hrs but nothing has been done. Now i am telling that i want disconnection then disconnect my phone and didn't pick next time. Registered contact no :[protected]

Have given my this no [protected] for MNP from Reliance to airtel. After that MNP has done on 23rd dec morning and in morning I did tele verification also and after that it said that your verification is done and your sim will be activated in next 30min and FRC also I did. But from 23rd dec'16 morning only I m not able to make any calls to any no or no incoming calls are coming.. when ever I m calling it going to verification center and it saying repeatedly that ur no will be activated in 30 min. But yet not able to make calls from yesterday morning itself..and also i need to do some bank payment and becoz my no is not active yet i m not able to do. i called customer care many times but no response and also i visited airtel store many times not getting any help. Please do help me out as me missing my important calls. Do help me out. And in starting I m facing so much problem then wat will happen later.. Do reply wat to do.. Thanking you,

Dear Sir/ Madam - I have rechrged today 2G datapack 2GB from airtel.in site through SBI internet banking and same debited from my SBI A/c but didn't recharge. SBI transaction Ref no. IG0BEXFYF0 for Rs. 199/- dt 26/12/2015 12:43 26-Dec[protected]Dec-2015) TO TRANSFER INB BHARTI AIRTEL ZDYX837VY6B30VHDU6BK15122IG0BEXFYF0 199.00 request for activation of MH2A8EW1 with 2G data 2GB I request KIndly Look up and resolve. Thanks & Regards, Alam [protected]

I was employee of Bharti airtel services limited from Oct 2006 to December 2007 in delhi My PF amount is still unclaimed which i wanted to settled down . pl share me the address of Bharti airtel; services limited addressto to get this settled down