Airtel Complaints & Reviews

Dear sir, on 14/01/2016 i attempted an online recharge of my above mobile no.([protected]) by using my SBI netbanking.But inspite of a notification message in my above no.that the recharge was sucessful i learnt that my talktime balance remained unchanged.Kindly note the details: 1.recharge amont:Rs200/- 2.Date:14/01/2016 3.operator reference:1610369 4.account no.from which recharge amount debited:[protected](SBI) 5.Notification for sucessful recharge received from:AM-IPAYTM at 12:23pm on 14 Jan.2016 kindly look into the matter and get Rs.200/- refunded in my above account. Regards, dr.o.p.nimesh, e-mail id [protected]@gmail.com, mob no.[protected]

My 3g is not working for past 15 days after some plan changes from airtel customer care. There is an email thread which is around 27 emails long and still no solution from airtel, the support alias just keeps opening new support cases without any actual solution.

I am harpreet from ludhiana and facing airtel landline from from last month. i am continuously complaining about problem to aitel but after one month still my problem is there. i also complained airtel Appellate Authority but all are same. before this services was very good but now -10 (negative) out of 10. i also wrote many emails to them.i also paid advance rent for 2 months and now i am stuck .my contact number is 9p15233153

I am experiencing network issues near to my locality for almost a month now([protected]). The call will disconnect in between(max 1.5 min) and afterwards it won't even connect (if connected, no voice). I had called their customer care(Jan 03) and they assured a resolution by Jan 8. Since there was no improvement even by Jan 12, I made another call. This time they informed me that they are having some maintenance going on and hence these issues. They weren't able to give a possible resolution date. As of now we cannot even make a proper call. When my neighbor had called them with the same issue, they told him a different reason(that he is not having 4G sim) and hence this problem. I think since this issue is localized, they are turning a blind eye. Even I'm able to make normal calls from my office. But most of my calls are to be made while I'm at home and that is not possible with their current service. I'm writing this complaint in this forum since Airtel customer care weren't able to resolve this issue. Also I would like to remind Airtel that I, as a customer can have a much more easier resolution to this issue by simply switching to another customer(already done that). If you don't want to loose business, better resolve this kind of call losses.

I lost my phone in November, 16th, 2015. Someone picked it up and is now using the phone as my previous whatsapp display picture and status has changed to someone elses picture. The picture has the name Md Hussain written on it. He is using the whatsapp registered to my Hyderabad Airtel number. The number is [protected]. I would like to have the number blocked.

Sir i have purchased a new airtel prepaid mob sim (mob No: [protected]) on Jan 2016, but the same is not activated till date. I have also visited my local vendor shop and call him several times but all are vain. Please immediately take necessary action at your end and resolve the issue. Thanking you

Hi, I hold Airtel Postpaid Number [protected] from last 10 years and from last year May 2015, i have been complaining that there is no network ZERO network in my house. I have sick parents who cannot reach me. What should i do. WHY SHOULD I PAY FOR NO SERVICE ? i have emails written to all can please ask Airtel to see howmany times i called customer care to complaint nothing happened till now. Surprisingly see the email list i wrote to all but no use is all the email ID owners just seeing this email has waste. So it is clear a common man cannot fight against a company is it ? then why are we democratic country ? can one officer act on this. Even after writing so many times there is no resolution. I thought at least one out of the email list will help me. I think you all would have not read my email for not bothered to reply or forgot the issue. I have network issue meaning no network ‎ from Airtel. I hold [protected] and I am 10 years old customer from last 3 weeks I am requesting the call back from the managers no one is bothered to call me till date and time. WHY? Haven't I paid my bills duly all these 10 Years. Now when I am not getting any network from you in my home and you guys have agreed that there is network issue why are you BILLING me. You fix the issue nodal officer wrote me an email last 3 months back it will be fixed ASAP. When will this happen. Can SOMEONE take absolute ACTION on this compalint and resolve. Dear Nodal officer, DO NOT remove others from the email. Please fix this issue or waive of my bill. It was told my Airtel manager Shailesh and Kaur not to pay my bill. Why is the bill generated when no network is provided. Sent from my BlackBerry 10 smartphone.

I have Taken the connection on December 25 and the services went well up to Jan 2 and from Jan 2 to Jan 7 there is no internet sue to service outage and now on jan 14 I got a mail stating that I have consumed 40 GB of data out of 60 GB, I was surprised and checked the usage and could see the Data was running round the clock and even there is data download at the midnight also when i have raised the query with airtel they say that our back end team is working and will get back to me I am not really sure what the back end team is working they are trying to prove me that I am cheating them, I challenged them by asking an engineering to come anc check at my house and what are the devices there to run the Data round the clock. and today even my speed has gone down when i raised the ticket they say the enginner would come tomorrow bt in the call I was been told that i would be provided the resolution by End of the day. i really want to lodge a complaint on them. they are really torturing them. I am seeing my self as a big fool in taking Airtel broadband service. Can anyone help me in telling where can I a lodge complaint on them.

Airtel customer executive call me for porting a sim in airtel network .they gave me a porting plan, including 1gb 4g data then 2g unlimited, 560 local minutes and 320 std minutes under 299 rental plan .i am ported aircel network in airtel network but they didn't give me any internet plan and their customer executive also didn't receive my call and their service provider is also helpless .so plz help me .I have also call recording of their customer executive.

Airtel broadband is not working for last 7 days and even after so many calls, tweets and complaining to nodal office the issue is still there and there is no update from Airtel on the status

[protected] acct number. In 7 says 30 gb is exhausted. When first warning came, I called the technician then he said there are 2 networks for the same ip address and both are enabled.one is secured and the other is not secured. He fixed it . After he fixed I have 6 gb left. Now after 1 day, got a message that total gb is exhausted in one day, no one are there in the house and even we came back home and watching gmail for this message. Mere cheating . U guys are cheating wuth the customer. I have given mail to airtel.In and they are not responding at all. I have used bsnl for 1 year with 8 gb. Same way I am using airtel but I am getting warning messages that data is consumed fully. Sarcastic. I did a mistake from shifting to airtel.

I have been using MTS card since 2014 and bought to Airtel 4G in the month on November for enhancing data service, so disconnected MTS and bought Airtel 4G. As there was heavy rainfall and flood in Chennai in the month of November & December 2015, I was initially told by the Airtel front office executive of Valasaravakkam branch that the service disrupted due to rain, I understood the issue as I heard from others that other service providers also was disrupted due to Chennai Flood. But days have passed from 10th December where Chennai was back to normal and I have been writing emails to customer care about poor service of 4G data. But there is no response. Multiple technicians have come to house and they have produced report saying the site where the tower is placed in front of our house is down as there is a issue with the landlord and they are not able to commit a resolution to my issue. Today when I had returned my dongle with the email proof they are not willing to refund my dongle cost of 2290/-. For the poor service of data and loss in my existing connection and frustration I have been going thru needs to be addressed in this forum

I use an Airtel 4G hotspot device, mobile number [protected], in Wakad, Pune. For over a week now, the internet speeds have been pathetic - around 100-200 kbps. I called your customer care and was told that the downtime issue in Pune would be resolved by today morning, but that didn't happen. My work is getting affected big time. Please resolve this issue ASAP.

I along with my family hold seven prepaid connections of Airtel and also a Broadband connection. There are no mobile signals specially inside the house. A written complaint submitted about three months back at Shopprix Branch office, Sector-61, Noida of Airtel has also not been responded to by the company. If the issue is not resolved at the earliest, I will forced to switch the mobile operator and also initiate proper proceedings against the company.

Airtel 4G Dongle is not giving a 4G Speed. I'm able to acess only speed less than 200kbps for a 4G Service. Request raised to Airtel but no effect since 3 weeks.

On my no [protected], a 3G data recharge was done on line, worth Rs 153.00 for 1 GB and 28 days validity recently. but till date, after recharging, I am unable to access the net, in spite of the fact that, that signal is showing 3G. Complaint was lodged over customer care no [protected], since last 3 days, but the problem remains unresolved. its not a phone problem, because from the same phone I am getting access to a voda phone sim already. I am totally upset Mitul Dutta

Dear sirs, my prepaid number[protected] is being debited since november 2015 weekly with rs 35.00 for video store, i went to dealer and they sent messages to stop it but still now being debited. And rs 99.00 deboted for ir99 which i do not know. Please stop all this charges immediately, and refund all this unauthorised charges back to my number itself. Thanks & regards - p. Loganathan, email: [protected]@gmail.Com, mobile:[protected]

First of all Airtel is worst in customer service. A pie chart on daily usage is not getting updated daily... since three days the pie chart is showing the same old data where as ive used much more than that... then suddenly it would send a message that ur data has been 100% consumed... this is mere cheating... my 8GB is getting over within 4 days...

My services has been disconnected even though the payments has been made and confirmation has been received from the service provider.Since 24 hours have calling the customer care no proper response.They say it will be resolved in 4 hours.

I have done Airtel 2G recharge of 126 (Mobile : [protected]). But without asking my permission, they have put me on Auto-renewal service. So on Jan 12, I received an sms stating that the service will be renewed. I called 121, and followed the instructions to deactivate 2G mobile internet. Now I didn't receive a confirmation message from Airtel. That is true. But I believed that the deactivation was successful. I didn't know I had to receive some sms for that. On 14 Jan, I got an sms stating the service has renewed and I lost my 126 rs. I called up 121 to complain, and they replied that my deactivation process didn't go through. They said it is my fault that the deactivation sms didn't come. I was not redeemed my money. I was extremely upset. My complaint is about this Auto-renewal process. Few months back I had called 121 to ask them to stop this auto-renewal process for 126 Rs recharge. They said it has been stopped and it did. But I didn't know that the next time I do the recharge, I will be on their auto-renewal process again. This is what happened this time. Either Airtel must ask customers if they want to be included in auto-renewal process or before they deduct the money for the service, they should ask the customers - "Do you want the service?". They have neither in place. It is a shame that a company like Airtel is using schemes like these to exploit common people.