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Updated: May 20, 2026
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M
mfrancis
Dec 18, 2015
Resolved
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Resolved

Address: 628502
Website: paytm

I recharged my no [protected] for full talktime of rs 66 by paytm..i didnt receive any balance and i m not able to make outgoing calls.later i received a message that the amount was credited in dedicated account..i need my money to my regular account..
Aug 9, 2021
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
View replies
Dear Mr. Francis,

This is with reference to your post dated 18 December 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Reply
Dear Mr. Francis,

This is with reference to your post dated 18 December 2015.

We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    V
    vganeshvenu
    Dec 18, 2015
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    Address: Chennai, Tamil Nadu, 600080
    Website: www.airtel.in

    I had set credit limit as Rs. 500/- but I received bill amount as Rs. 659.57, so I have not paid my bill amount, I have also verified with customer support but didn't received clear information on that. But they have deducted bill amount via ECS (I am not sure how they did it) but I have activated ECS mode for Airtel broadband, I think using that they would deducted. I am chasing them for the post one week but could not get any resolution and so posting the complaints here. So please do not opt for ECS mode of payments then you wont have payment control with you.
    Airtel customer support has been notified about the posted complaint.
    View replies
    Dear Mr. Venu,
    This is with reference to your post dated 18 December 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
    Look forward to receiving the required details at airtel.[protected]@airtel.com
    Regards,
    Umesh Arora
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.[protected]@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Reply
    Hi Umesh,

    My Airtel NO: [protected], my alternative number to reach out is: [protected].

    In the post 10 days I am facing issue with Airtel, spoke to so many customer support but no use of it. Every time i reach out different support persons and all the time i need to explain whole story from starting then i will end up with the same response. Note that I have never opted ECS at any point of time for Postpaid bills, it has been confirmed with Card holder Bank but I receive same reply from all your customer support is "without your request can not activate ECS" which is really frustrating.

    Is customer support is for clear customer queries OR just answer something and close the thread?????

    Every I felt this kind of worst situation with Airtel. I have been using this number more than 7 years but i now end up with closing this connection and moved to some other network. I will never opt for Postpaid connection any more in my future, such a worst behavior from Airtel and it is hectic.

    I have been informed that I will receive call from closing department before they close my connection but sadly I have not received any call and the connection has been closed with out closing my issue :[protected]

    So I am not in a mood to start it once again from the beginning with you, please see all my threads from the beginning in your records and just do refund of the UN-authendicated transaction that you have done otherwise I will fill cyber crime on Airtel and I dont have any other option if you fail to refund.

    Thank you.
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      N
      Naresh Mannam
      from Hyderabad, Telangana
      Dec 18, 2015
      Resolved
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      Resolved

      Address: 501505
      Website: www.airtel.in/personal/mobile/prepaid/easy-recharge-enter-number

      Hi My name is Naresh Manam, by mistake I have recharged wrong number date of transaction 16/12/2015 time 11:20 PM wrong mobile number [protected]. Transaction ID - 221605 Amount (Rs.) - 300.0 for this above transaction I have used my SBI Credit card ending number 7401. I have contacted and requested very politely to the person and asked him to please recharge the money 300 rs, initially he said he will recharge the 300rs on my number [protected], after one day he recharged with only 150RS on 18/12/2015, and gave warning that don't call me again for the rest of money, it is not good for you, the mobile number through which he warned me is [protected]. the way he warned me I did not expected, Please help to get revert back rest the money 150rs on my mobile number number [protected]
      Jun 6, 2016
      Complaint marked as Resolved 
      sorry I could not able to reply soon on this, I am close this as the other person to whom I have recharged saying he is not having money to recharge my mobile, he is a poor guy not effort 300rs money
      Airtel customer support has been notified about the posted complaint.
      View replies
      Dear Customer,

      We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 010113 in your mail to enable us to address your concern on priority.
      Reply
      Dear Mr. Mannam,

      This is with reference to your post dated 18 December 2015.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at airtel.[protected]@airtel.com


      Regards
      Umesh Arora
      airtelpresence (airtel customer service team)
      bharti airtel ltd
      airtel.[protected]@airtel.com
      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Reply
      Dear Customer,

      We are waiting for your mail to take further action. Please mail us the additional documents/information at [protected]@sbicard.com at the earliest.
      Reply
      Dear Mr. Mannam,

      This is with reference to your post dated 18 December 2015.
      We would like to confirm that we have shared the resolution details with you.
      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
      Regards,
      Akanksha Singh
      airtel presence (airtel customer service team)
      bharti airtel ltd.
      airtel.[protected]@airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        D
        Deepz14
        from Gurgaon, Haryana
        Dec 18, 2015
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        Address: 400078
        Website: Www.Consumercomplaints.in

        Hi Team, My number is [protected]. I have been charged rs.500 extra for data although my data usage is within the specified limit. As per my pack, I can use 1215 MB of data and I have used 997 MB of data till 4 Dec. Please find the screenshot of the message i received from airtel attached. Please remove this extra charge of 500 from my bill. Regards, Deepali Gupta
        Airtel customer support has been notified about the posted complaint.
        View replies
        Dear Ms. Gupta,

        This is with reference to your post dated 18 December 2015.

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at airtel.[protected]@airtel.com


        Regards
        Umesh Arora
        airtelpresence (airtel customer service team)
        bharti airtel ltd
        airtel.[protected]@airtel.com
        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Reply
        Dear Ms. Gupta,

        This is with reference to your post dated 18 December 2015.
        We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
        We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com
        Look forward to hearing from you.
        Regards
        Akanksha Singh
        airtel presence (airtel customer service team)
        bharti airtel ltd.
        airtel.[protected]@airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          L
          Lakshit Arora
          Dec 18, 2015
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          Address: 560093
          Website: www.airtel.in

          Hi, I got a new nano sim yesterday but it didn't get activated till now, my old sim got deactivated and now I am basically connectionless from past 18 hours. I request you please process it asap, since I am missing a lot many important calls due to this. I went to the Airtel relationship center thrice but they are not able to help me out. Also I have exchanged like 10 emails from [protected]@in.airtel.com, they all say that its in process from past 18 hours. Please help me out in this matter as I trust Airtel a lot and being an Airtel loyal customer, this is the first time I am facing such inconvenience like this, I don't want to switch to another operator. My Details: Order no. :[protected]
          Airtel customer support has been notified about the posted complaint.
          View replies
          Dear Mr. Arora,
          This is with reference to your post dated 18 December 2015. Please share your alternate contact number with us at airtel.[protected]@airtel.com to enable us to assist you.
          Look forward to hearing from you.
          Regards,
          Umesh Arora
          airtel presence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            R
            ravi.jangid004
            from New Delhi, Delhi
            Dec 18, 2015
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            Address: Jaipur, Rajasthan, 302013
            Website: airtel 3g

            [protected] As my offer on j2 I don't recived the double data offer and I have already talk on 198 2times and hold line 1hour but there is not satisfactory reply. so please transfer my data in my account or refund my money and please switch off my no. regards Anil kumar [protected]
            Airtel customer support has been notified about the posted complaint.
            View replies
            Dear Mr. Jangid,

            This is with reference to your post dated 18 December 2015.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at airtel.[protected]@airtel.com


            Regards
            Umesh Arora
            airtelpresence (airtel customer service team)
            bharti airtel ltd
            airtel.[protected]@airtel.com
            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            Reply
            Dear Mr. Jangid,

            This is with reference to your post dated 18 December 2015.
            We would like to confirm that we have shared the resolution details with you.
            Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
            Regards,
            Akanksha Singh
            airtel presence (airtel customer service team)
            bharti airtel ltd.
            airtel.[protected]@airtel.com

            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              G
              gaurav.wadhwa70
              from Gurgaon, Haryana
              Dec 18, 2015
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              Address: Gurgaon, Haryana, 110007
              Website: airtel.in

              Vide email dated November 16, 2015 I was given a confirmation that my mobile plan will shift to Corporate Plan w.e.f November 23, 2015(Start of billing Cycle). On December 08, 2015 I noticed that my plan was not changed to Corporate Plan. I wrote a email to company that I was assured that my plan would change to corporate plan w.e.f November 23, 2015 and still it was not changed by the company. I requested them to make corporate plan effective from November 23, 2015 ( as they confirmed by their email dated November 16, 2015) Company in response by their email dated December 15, 2015 stated that corporate plan will be effective from December 24, 2015. this is real fraud, they assured me that corporate plan will be effective from November 23, 2015 and now they are giving effective date of December 24, 2015. I have written several email, still they are not confirming the fact that I am shifted to corporate plan w.e.f November 23, 2015.
              Airtel customer support has been notified about the posted complaint.
              Dec 18, 2015
              Updated by gaurav.wadhwa70               Still waiting for a confirmation that my CUG plan is effective from November 23, 2015. A customer care executive has called from [protected]. still giving excuses to me. Request your confirmation on this portal and on my email that my CUG plan is effective from November 23, 2015
              View replies
              Dear Mr. Wadhwa,
              This is with reference to your post dated 18 December 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
              Look forward to receiving the required details at airtel.[protected]@airtel.com
              Regards,
              Umesh Arora
              airtel presence (airtel customer service team)
              bharti airtel ltd.
              airtel.[protected]@airtel.com

              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                A
                Ankitkumar06
                from Bengaluru, Karnataka
                Dec 18, 2015
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                Address: 560066
                Website: www.airtel.in

                Hi I have postpaid connection of airtel and bill was generated for the month of September which was paid through 3rd party named Paytm. Transaction was successful. Now airtel is saying we haven't received any payment and has disconnected my services but they still are sending the bills. I don't want pay the bills again. I have attached the details for the same. Mobile number:[protected]
                Airtel customer support has been notified about the posted complaint.
                View replies
                Dear Mr. Kumar,
                This is with reference to your post dated 18 December 2015. Please share your alternate contact number with us at airtel.[protected]@airtel.com to enable us to assist you.
                Look forward to hearing from you.
                Regards,
                Umesh Arora
                airtel presence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Reply
                Dear Mr. Kumar,
                This is with reference to your post dated 18 December 2015.
                We would like to confirm that we have shared the resolution details with you.
                Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                Regards,
                Anil Sachdeva
                airtel presence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  Ranakamei
                  from Kolkata, West Bengal
                  Dec 18, 2015
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                  Address: 795126
                  Website: www.airtel.in

                  On 17 december 2015 at 8:19:14 AM I tried to recharge 3G pack of Rs. 96 online and so Rs. 96 debited from my sbi a/c no.[protected] Ref. no. [protected]IG0BDUYCT0. But actually it was not recharged on my no. [protected] and response as unsuccessful vide txn id 15121 So please help me out eirther by refunding my money or recharge the amount on my no.
                  Airtel customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  This is with reference to your post dated 18 December 2015.

                  We would like to acknowledge that we are working to address your concern as soon as possible.

                  We will connect with you to get additional details, if required, to resolve the concern effectively.

                  You can also get in touch with us at airtel.[protected]@airtel.com


                  Regards
                  Umesh Arora
                  airtelpresence (airtel customer service team)
                  bharti airtel ltd
                  airtel.[protected]@airtel.com
                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Reply
                  Dear Customer,

                  This is with reference to your post dated 18 December 2015.
                  We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
                  We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com
                  Look forward to hearing from you.
                  Regards
                  Akanksha Singh
                  airtel presence (airtel customer service team)
                  bharti airtel ltd.
                  airtel.[protected]@airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd.
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                    P
                    prathimag
                    from Bengaluru, Karnataka
                    Dec 18, 2015
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                    Address: 560103

                    I applied for Airedale Broadband on 10 Dec, 2015 (CEF no : TBLR 7057614), but its been week and I have not received any phone call/sms/notification about my connection. I am speaking to Sales Representative (Shiva [protected]), who doesn't even care to pick up the call. Any ways, I have lost all my trust on Airedale, and just hoping, if I can get my money back (Rs 1000/-). Menawhile, I would like to add that, whenever you make payment by cash, sales people doesn't provide any receipt/bill for the cash payment, in return they say that you should not apply for the connection if you need a bill for the payment.
                    View replies
                    Dear Customer,

                    This is with reference to your post dated 18 December 2015.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at airtel.[protected]@airtel.com


                    Regards
                    Umesh Arora
                    airtelpresence (airtel customer service team)
                    bharti airtel ltd
                    airtel.[protected]@airtel.com
                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Reply
                    Hi,

                    I don't see anyone is looking into this.. I know there's feasibility of New Airtel Broadband connection in my apartment, as many of our neighbours have same too.. But still when I speak to customer care, they tell need to check on the feasibility & never comeback..

                    This is all just wasting our time & our patience which is of no use.
                    Reply
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                      A
                      ajay todkar
                      from Pune, Maharashtra
                      Dec 18, 2015
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                      Address: 411038

                      My airtel sim card is [protected] is caused by water damaged. i would like to block it. this number belongs to me (ajay todkar)
                      Airtel customer support has been notified about the posted complaint.
                      View replies
                      Dear Mr. Todkar,
                      This is with reference to your post dated 18 December 2015. Please share your alternate contact number with us at airtel.[protected]@airtel.com to enable us to assist you.
                      Look forward to hearing from you.
                      Regards,
                      Umesh Arora
                      airtel presence (airtel customer service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Reply
                      Dear Mr. Todkar,
                      This is with reference to your post dated 18 December 2015.

                      We would like to confirm that we have shared the resolution details with you.
                      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                      Regards,
                      Akanksha Singh
                      airtel presence (airtel customer service team)
                      bharti airtel ltd.
                      airtel.[protected]@airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        N
                        Nishant Dhiman
                        from Delhi, Delhi
                        Dec 17, 2015
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                        Address: Ambala, Haryana, 133204

                        I recently port in my number in airtel. The FRC has done after three days from porting. The FRC benefit is Rs. 40 Talktime and 300MB 2G data. But til now i have not recieved the same. I request to cust. care and he gave me a complaint number i.e. given below CBNRD[protected], mobile no. [protected]. he told me that your complaint resolved 16 DEC 2015. But complaint not resolved. when i talk cust care he cut the phone.
                        Airtel customer support has been notified about the posted complaint.
                        View replies
                        Dear Mr. Dhiman,

                        This is with reference to your post dated 17 December 2015.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at airtel.[protected]@airtel.com


                        Regards
                        Umesh Arora
                        airtelpresence (airtel customer service team)
                        bharti airtel ltd
                        airtel.[protected]@airtel.com
                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Reply
                        Dear Mr. Dhiman,

                        This is with reference to your post dated 17 December 2015.
                        We would like to confirm that we have shared the resolution details with you.
                        Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                        Regards,
                        Akanksha Singh
                        airtel presence (airtel customer service team)
                        bharti airtel ltd.
                        airtel.[protected]@airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Reply
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                          V
                          vikrantl
                          Dec 17, 2015
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                          Address: 500081
                          Website: www.airtel.in

                          The Airtel person came to resolve 62690136 And he went back forcefully taking the telephone instrument. There was no documentation from Airtel
                          Airtel customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          This is with reference to your post dated 17 December 2015.

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at airtel.[protected]@airtel.com


                          Regards
                          Umesh Arora
                          airtelpresence (airtel customer service team)
                          bharti airtel ltd
                          airtel.[protected]@airtel.com
                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            K
                            kumaar karshan
                            from Kolkata, West Bengal
                            Dec 17, 2015
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                            Address: Kolkata, West Bengal, 700105
                            Website: airtel.in

                            I changed payment scheme for my Kolkata A.Tel No. [protected] to Prepaid on assurance received from Airtel Gariahat Sales office in South Kolkata, that my conversion will be effected by same evening of 14th Dec, 2015 and upon calling to Customer Verification BPO No.59050 my same old (Postpaid) no. should work within 15 minutes. At my surprise I had to call 3 times to above verification no. and every time it was charged and my Prepaid card balance of Rs.41 now reduced to Rs.25 but till 3 days past and no action taken to activate my number. Since this is my prime number and do my retired livelyhood by Stock Trading, I am at a loss and considering to TEST OMBAUDSMAN'S POWER TO HELP CONSUMER else some legal action as to who will compensate my loss. I do not know, who will see the description of complaint and why am I writing and who will take step to put the system in right take. Thanks, Sukumar Mondal/ Nonadanga, Kolkata-700105
                            Airtel customer support has been notified about the posted complaint.
                            View replies
                            Dear Customer,

                            This is with reference to your post dated 17 December 2015.

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at airtel.[protected]@airtel.com


                            Regards
                            Umesh Arora
                            airtelpresence (airtel customer service team)
                            bharti airtel ltd
                            airtel.[protected]@airtel.com
                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Reply
                            Dear Customer,

                            This is with reference to your post dated 17 December 2015.

                            We would like to confirm that we have shared the resolution details with you.
                            Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                            Regards,
                            Akanksha Singh
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            airtel.[protected]@airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              V
                              vishnuprsddsh
                              from Kolkata, West Bengal
                              Dec 17, 2015
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                              Address: Khordha, Odisha, 751024

                              Dear sir I am not able to open homepage in my xiaomi mi4i mobile phone while using 3G mode but it is ok in 4G mode. I contacted customer care no. 198 which is first recieved by Vandana but she was unable to help. Then i said to transfer to senoir which is recieved by Pradeep. He told that he has taken the complaint but no message has been recieved yet. I am facing this problem since yesterday. The call has been made at 18.56 pm. Please solve my problem as soon as possible. Thanking you
                              Airtel customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,
                              This is with reference to your post dated 17 December 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                              Look forward to receiving the required details at airtel.[protected]@airtel.com
                              Regards,
                              Umesh Arora
                              airtel presence (airtel customer service team)
                              bharti airtel ltd.
                              airtel.[protected]@airtel.com

                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Reply
                              Dear Sir

                              My problem has been resolved the very next day i.e. 18/12/2015.
                              Thanking you for your kind effort to resolve my problem.
                              Reply
                              Dear Customer,
                              This is with reference to your post dated 17 December 2015.
                              We were waiting to receive your contact details to enable us to address your concern.
                              Since we have not heard back from you, we trust your issue has been resolved.
                              If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
                              Regards,
                              Anil Sachdeva
                              airtel presence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com
                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Reply
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                                S
                                sdash1967
                                from Jamshedpur, Jharkhand
                                Dec 17, 2015
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                                Address: East Singhbhum, Jharkhand, 831025
                                Website: www.tspdl.com

                                We have moved from tata indicom to Airtel for last 6-7 months . There has been absolute frustrating experience with airtel and nobody is there to listen to . There is Call drop every 3 seconds of talk . Connectivity at Bara is horrible . We as a company are facing severe customer complaints . Its a state of 1005 dis sat we have to handle . Airtel must do something about it, else we shall change to other connection immediately
                                View replies
                                Dear Customer.
                                This is with reference to your post dated 17 December 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                                Look forward to receiving the required details at airtel.[protected]@airtel.com
                                Regards,
                                Umesh Arora
                                airtel presence (airtel customer service team)
                                bharti airtel ltd.
                                airtel.[protected]@airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Reply
                                Dear Customer.
                                This is with reference to your post dated 17 December 2015.
                                We were waiting to receive your contact details to enable us to address your concern.
                                Since we have not heard back from you, we trust your issue has been resolved.
                                If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
                                Regards,
                                Anil Sachdeva
                                airtel presence (airtel customer service team)
                                bharti airtel ltd
                                airtel.[protected]@airtel.com
                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Reply
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                                  F
                                  fightganesh
                                  from Pune, Maharashtra
                                  Dec 17, 2015
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                                  Address: Nagpur, Maharashtra, 440022

                                  Even after email and telephonic communication, my connection was not closed or resolved issues for signal as Similar Card faulty. I did not find time to visit arc n get duplicate sim so WHY SHOULD I PAY RENTAL?? I will pay actual outstanding Rs. 1583/- which is due for Sept and Oct which was actually paid but bank issues got reversed. Since then lot many issues with your connection. Even your technical executive cofirmed. Why should I pay for Nov n Dec??? Customer Service 0. I know you need just payment. MY CONNECTION IS CLOSED SINCE NOVEMBER AS I M HARRASED BY ITS SIGNAL CONNECTION ISSUES AND NOT USING SINCE THEN. Thank you. Ganesh
                                  Airtel customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,
                                  This is with reference to your post dated 17 December 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                                  Look forward to receiving the required details at airtel.[protected]@airtel.com
                                  Regards,
                                  Umesh Arora
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  airtel.[protected]@airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Reply
                                  Dear Customer,
                                  This is with reference to your post dated 17 December 2015.
                                  We were waiting to receive your contact details to enable us to address your concern.
                                  Since we have not heard back from you, we trust your issue has been resolved.
                                  If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
                                  Regards,
                                  Anil Sachdeva
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd
                                  airtel.[protected]@airtel.com
                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Reply
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                                    V
                                    Victor V
                                    from Chennai, Tamil Nadu
                                    Dec 17, 2015
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                                    Address: 600010
                                    Website: Consumer complaints .in

                                    We asked shifting of broadband line to ou new house, nothing happened so far, except bill arrived promptly to our new house address. Useless airtel. Money is only motto of Airtel, not service. dam it. We'll not pay the bill and will go to consumer court.
                                    Airtel customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Victor
                                    This is with reference to your post dated 17 December 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                                    Look forward to receiving the required details at airtel.[protected]@airtel.com
                                    Regards,
                                    Umesh Arora
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd.
                                    airtel.[protected]@airtel.com

                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Reply
                                    Dear Victor
                                    This is with reference to your post dated 17 December 2015.
                                    We were waiting to receive your contact details to enable us to address your concern.
                                    Since we have not heard back from you, we trust your issue has been resolved.
                                    If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
                                    Regards,
                                    Anil Sachdeva
                                    airtel presence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com
                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Reply
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                                      S
                                      sandeep8757
                                      from Gurgaon, Haryana
                                      Dec 17, 2015
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                                      Address: Rewa, Madhya Pradesh, 486446
                                      Website: www.bhartiairtel.com

                                      Respected Sir, I have 12.59 rupees Balance in my airtel mobile no. [protected]. At 3.30 I checked mobile balance then found my mobile balance 2.59 rupees. I not make any call and SMS today but 10 rupees deducted from my balance. So please refund my balance.
                                      Airtel customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Sandeep,

                                      This is with reference to your post dated 17 December 2015.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at airtel.[protected]@airtel.com


                                      Regards
                                      Umesh Arora
                                      airtelpresence (airtel customer service team)
                                      bharti airtel ltd
                                      airtel.[protected]@airtel.com
                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Reply
                                      Dear Sandeep,

                                      This is with reference to your post dated 17 December 2015.
                                      We would like to confirm that we have shared the resolution details with you.
                                      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                                      Regards,
                                      Akanksha Singh
                                      airtel presence (airtel customer service team)
                                      bharti airtel ltd.
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Reply
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                                        I
                                        Idhaya Kani
                                        Dec 17, 2015
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                                        Address: Chennai, Tamil Nadu, 600013
                                        Website: www.airtel.in

                                        I have requested for airtel connection on 28.11.15 through online.airtel executive came and got signed customer form, collected id and address proof from me on 30.11.2015.he didn't gave CAF number or receipt for the amount 1000 rupees i paid.i was not aware of this CAF number before.he said the connection will be given in two days.i have made numerous calls to that person but installation not done.finally i went to that airtel vendor office "ascent management solutions" on 10.12.2015.they gave me CAF no and receipt on 10.12.2015.later, i called to airtel customer care and explained everything and gave CAF no.they said doument is not uploaded and they have taken complaint for this and finally i received sms that documents uploaded to airtel.customer representative told that installation will be done in 3 days but installation not done for even after 7 days.i called to customer care [protected] they said "due to techinical fault could not give connection to my area and we will process for refund".first they said the connection is feasible, now they are saying technical fault.pls look into this
                                        Airtel customer support has been notified about the posted complaint.
                                        Dec 17, 2015
                                        Updated by Idhaya Kani                                         My number [protected]
                                        Area -royapuram, chennai-600013.
                                        Dec 22, 2015
                                        Updated by Idhaya Kani                                         I got call from airtel presence today.he said technical issue in my area so can't provide the connection now and he is processing for refund.he asked to come back for connection after few months.
                                        Airtel should have said this when i applied for connection initially.This is waste of time for me almost 23 days.

                                        In future please check feasibilty before getting application form.

                                        Thanks
                                        View replies
                                        Dear Mr. Kani,

                                        This is with reference to your post dated 17 December 2015.

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at airtel.[protected]@airtel.com


                                        Regards
                                        Umesh Arora
                                        airtelpresence (airtel customer service team)
                                        bharti airtel ltd
                                        airtel.[protected]@airtel.com
                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Reply
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