| Address: Gautam Buddh Nagar, Uttar Pradesh, 201309 |
| Website: www.airtel.in |
I have recharged with 34 rs (340 Local and STD SMS) on 1 Jan 2015. and After then I sent some SMS, but 16 rs has been cut for SMSs. When I talked to airtel customer care (198), they told we have given information on airtel website, but No information was given at the time of recharge on airtel website. Kindly provide my money back, as i could not use given offer on 1 jan 2015, because of lack of information by airtel website.
Aug 6, 2021
Complaint marked as Resolved
Airtel customer support has been notified about the posted complaint.
This is with reference to your post dated 1 January 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
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