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Airtel Complaints & Reviews

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Updated: Feb 27, 2026
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Airtel reviews & complaints page 1671

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S
Sunil71325
from Hyderabad, Telangana
Dec 11, 2015
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Address: Palakkad, Kerala, 679101

According to the recharge option I will get 1GB for Rs122/- upto 15 days.but after the recharge igot only 500MB for 10 days for the same amount.it is kind cheating i felt.at the same I doesn't got any positive reply from customer service.please give me the right option which I refered to.
Airtel customer support has been notified about the posted complaint.
Dear Sunil,

This is with reference to your post dated 11 December 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    A
    abugroup
    from Chennai, Tamil Nadu
    Dec 11, 2015
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    Address: Chennai, Tamil Nadu, 600007
    Website: airtel.in

    I applied a new broadband connection through airtel contact from then I got a call from airtel customer care on OCT 2015 (I don't remember the date) a representative came and collect money of RS 1000 and after a few days later I got a call from airtel customer care and told me there is no feasibility in your area so we can't give broadband connection so they will my money to my account so they ask me to summit account info and I also submitted on 8-Nov-2015. Still now I didn't my refund Name: Abdullah Ahamed Fixed Line A/c: [protected] Please help me to get my refund
    Airtel customer support has been notified about the posted complaint.
    Dear Mr. Ahamed,

    This is with reference to your post dated 11 December 2015.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtel.[protected]@airtel.com


    Regards
    Umesh Arora
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.[protected]@airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      V
      Vicky Rangwani
      from Kolkata, West Bengal
      Dec 11, 2015
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      Address: Kolkata, West Bengal, 700087
      Website: AIRTEL

      My telephone no is[protected] my shop is in the globe shopping centre. My telephone line is not working since 30/11/2015 for which i have complained a lot a times but till date they have not solved the problem.
      Airtel customer support has been notified about the posted complaint.
      Dear Mr. Rangwani,

      This is with reference to your post dated 11 December 2015.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at airtel.[protected]@airtel.com


      Regards
      Umesh Arora
      airtelpresence (airtel customer service team)
      bharti airtel ltd
      airtel.[protected]@airtel.com
      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        G
        goutham v naik
        from Hyderabad, Telangana
        Dec 11, 2015
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        Address: Nalgonda, Andhra Pradesh, 508255
        Website: www.consumercomplaints.in

        I lost my phone my airtel prepaid number [protected] i request to block my sim immediatly this is kindly request to airtel to block my sim as soon as possible
        Airtel customer support has been notified about the posted complaint.
        Dear Mr. Naik,
        This is with reference to your post dated 11 December 2015. Please share your alternate contact number with us at airtel.[protected]@airtel.com to enable us to assist you.
        Look forward to hearing from you.
        Regards,
        Umesh Arora
        airtel presence (airtel customer service team)
        bharti airtel ltd
        airtel.[protected]@airtel.com

        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
        Dear sir,
        Thanks For replying
        I goutham naik submitted a complaint via consumercomplaints.in to block my airtel prepaid sim card as i lost my mobile
        right now i didnt buy a new mobile so i dnt have a alternate mobile number
        i can confirm my details regarding
        please block my sim as soon as possible
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          R
          ravin007
          from Gurgaon, Haryana
          Dec 11, 2015
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          Address: Faridabad, Haryana, 121002

          Hi, Three fraud payments has been made withing a min from my credit card ending 7075 on 11th Dec 2015. Find below the details of each transaction: TRANSACTION DATE MERCHANT NAME TRANSACTION AMOUNT 11th Dec 2015: 16:36:19 BHARTI AIRTEL 30000 11th Dec 2015: 16:35:38 BHARTI AIRTEL 30000 11th Dec 2015: 16:36:55 BHARTI AIRTEL 10700 Please do the needful to reverse these payments. A complaint has already been registered to HDFC credit card division.
          Airtel customer support has been notified about the posted complaint.
          I have dropped you an email with my details. You can also contact me on [protected].

          Thanks
          Ravendra
          I have dropped you an email with my details. You can also contact me on [protected].

          Thanks
          Ravendra
          Dear Customer,
          Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.
          Regards,
          Umesh Arora
          airtel presence (airtel customer service team)
          bharti airtel ltd.
          airtel.[protected]@airtel.com

          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            V
            Vinay Kumar G
            from Noida, Uttar Pradesh
            Dec 11, 2015
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            Address: 560010

            Dear Concern, Greetings ! I am really sorry to write this mail, but i haven't got any satisfactory solution or resolution for my complaint till now after 3 days: My number [protected] is activated / ported from Prepaid IDEA, Karnataka to Post paid on AIRTEL Karnataka on 8th December 2015 at 8.04 AM, During the time of Activation and also before activation i have clearly requested for the activation of 3G Data (Rs. 199 Voice Plan and Rs. 250 Plan, We get 1 GB 3G Data + 1GB Extra 3G Data Special Dhamaka Plan Offer), As per the Executive words and also Customer Care Executive Words during the time of Activation of SIM card, the data plan will also get activated in 30 Min on the same (As per the rule as well), but unfortunately even at this point of time on date: i.e 11th December 2015, 5.30 PM the data plan is "NOT YET ACTIVATED", still the Status says as PENDING.. Please find the below mentioned details about the Call timings and conversations which has happened between Customer Care to resolve my complaint: Day 1 Call Timing Call Duration Higher Authority Spoke Next Higher Authority Solution Told 8th December 2015 9:49 PM 7 Min 43 Sec Uday Still the status is PENDING, Will be activate in 30 Min max time 10.43 PM 8 Min 44 Sec Karthik Kishore Naidu Still the status is PENDING, Will activate in 3 Hours for Sure, If not you can call back to 121 9th December 2015 8.00 AM 13 Min 20 Sec Kishore Naidu Kishore Naidu Still the Status is Pending, Promised that this issue will be resolved in 24 Hours 11.22 AM 7 Min 18 Sec Uday Still the Status is Pending, Promised that, he personally care about this issue and it will be resolved in 3 Hours 1.29 PM 9 Min 28 Sec Kishore Naidu Kishore Naidu Still the Status is Pending, Promised that max to max it will be resolved in 3 Hours if not you can call to his Personal Number - [protected] 6.59 PM 20 Min 22 Sec Uday / Kishore Naidu Kishore Naidu Still the Status is Pending, Takes another 2 Hours and will be resolved as early as possible 9.15 PM 11 Min 41 Sec Uday Kishore Naidu Still Status is Pending, takes another 24 Hours to resolve, try to solve in 2 Hours 9.45 PM 40 Min 49 Sec Uday Floor Manager - Narasimhan Sr. Manager - Shashi Kumar Still the status is Pending, Promised me that, it will be solved in another 3 Hours, he told he will take personal intrested and do the things in another 3 Hours for Sure, before morning this issue will be solved completely, if not you can call to Narasimha No. (No Number Given at last) 10th December 2015 7.56 PM 36 Min 46 Sec Uday Shashi Kumar Still status is Pending, Will be ready by 3 Hours if not you can call to personal Number : [protected] Apart from the above Calls which i made, in between some times i have received a Call from Airtel to tell about the status as " STILL THE STATUS IS PENDING, IT TAKE 24 Hours FROM NOW TO RESOLVE YOUR PROBLEM", I was wondering that, Every time i get a call from Airtel (in an interval of 4 to 5 Hours once) from the day i port my number (3 days for today) so what does it mean by '24 HOURS', the complaint is solved in 24 Hours, is it from the day i gave complaint or the time they called for every 3 hours for 3 days, even today morning also got a call from Airtel saying again from now it will take 24 Hours, i was really in big confusion are they playing with us For your information, I have received a Messages from Airtel with the references as Follows: Reference No's : 66626215,[protected] With above all the mentioned Conversations and issues, hereby i would like to bring it your kind notice that, If the Airtel is not ready to solve my problem on time, kindly let us know in clear, so that we will not believe their fake Convincing Bluff words or statements. Just by believing the words from Airtel Employess, i gave some promises to my business superior to send my official Reports, i failed to send the reports to my business heads on time, hence i got a warning letters from by business heads saying nonperformance, This is happened just because of fake statements by Customer Care Executives and its Higher Managers as mentioned above Just for 30 Min of Work, They are taking 3 to 4 days to resolve the complaint, Its shows about the technical staff of Airtel are unable to solve the issues on time. Hereby i am requesting through this, Kindly PORT my number from AIRTEL so that i can be able to look for other Better Networks like Vodafone, IDEA or other Never expected that, AIRTEL will provide such an Horrible Service and Intolerable fake promises and convincing bluff statements for its clients Even the higher level managers are also not able to do with this issues means whom should we go and approach? Atleast i request Airtel to Accept, that this issues is not possible to resolve this issues and hence the number can be ported to some other Networks, I am happy if this happens I am extremely Sorry ! The Words or Sentences which i used above is not to hurt any one or to point anyone is particular or in direct to Airtel, its all about the frustration we got through
            Airtel customer support has been notified about the posted complaint.
            Hi Mr. Vinay Kumar, I think you should probably wait for few more months to get it. That's my personal experience.
            Dear Mr. Kumar,

            This is with reference to your post dated 11 December 2015.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at airtel.[protected]@airtel.com


            Regards
            Umesh Arora
            airtelpresence (airtel customer service team)
            bharti airtel ltd
            airtel.[protected]@airtel.com
            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              T
              Tenzinla
              from Musafirkhana, Uttar Pradesh
              Dec 11, 2015
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              Address: Kolkata, West Bengal, 110001

              I need the information about this number as police need the information about this man. I want his address and id card and his photo
              Airtel customer support has been notified about the posted complaint.
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                M
                m_k_p
                from Mumbai, Maharashtra
                Dec 11, 2015
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                Address: Mumbai City, Maharashtra, 400078
                Website: Airtel.in

                Hi, It is regarding the erroneous calculation of 3G data current usage. Within 15 days from billing date getting SMS that 100% data is consumed where as I have not even touched 50% of the limit. This is cheating in daylight. Contacted the customer care through email and online portal who did not respond correctly. This need to be corrected asap.
                Airtel customer support has been notified about the posted complaint.
                Well, that is called SCAM.
                Please go to twitter and check how airtel scams people.
                Dear Customer,
                This is with reference to your post dated 11 December 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                Look forward to receiving the required details at airtel.[protected]@airtel.com
                Regards,
                Umesh Arora
                airtel presence (airtel customer service team)
                bharti airtel ltd.
                airtel.[protected]@airtel.com

                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
                Dear Customer,
                This is with reference to your post dated 11 December 2015.
                We were waiting to receive your contact details to enable us to address your concern.
                Since we have not heard back from you, we trust your issue has been resolved.
                If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
                Regards,
                Anil Sachdeva
                airtel presence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com
                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  P
                  p_renu99
                  from Mumbai, Maharashtra
                  Dec 11, 2015
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                  Address: Faridabad, Haryana, 121002

                  There was already an existing DP box since last more than 8-9 years. Airtel team was trying to add another pillar (round shaped with 6 feet depth) and destroyed the garden fencing and green grass etc completely. After lots of follow up and asking for permission from local municipal authorities, they removed the new pole and installed the new DP on exisiting pole. All this happened since last one month. Although Mr Dixit ([protected] - Airtel field officer) promised to rectify the damaged fencing and garden but he never turned up and has now stopped answering our calls as well. Request the concerned authorities of Airtel to address this.
                  Airtel customer support has been notified about the posted complaint.
                  Dear Custoemer,
                  This is with reference to your post dated 11 December 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                  Look forward to receiving the required details at airtel.[protected]@airtel.com
                  Regards,
                  Umesh Arora
                  airtel presence (airtel customer service team)
                  bharti airtel ltd.
                  airtel.[protected]@airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Dear Umesh,

                  My contact no is [protected]/[protected].

                  Regards
                  Pankaj Mittal
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                    S
                    Sudhir Tatwade
                    from Raipur, Chhattisgarh
                    Dec 11, 2015
                    Resolved
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                    Resolved

                    Address: Indore, Madhya Pradesh, 452003

                    Mari Sim-[protected] Airtel Ki Company Se Band Kar Di Gayi Hai Jab Ki Mene Inka Pura Payment Bhi Kar Diya Hai Or Sim Chalu Karne Ke liye Me Airtel Office (Airtel Relationship Centre, , UG-3, Malhar Mega mall, AB Rd, Scheme No.54, Vijay Nagar, Indore, Madhya Pradesh 452016) gaya To Company Wale Kehate Hai Ki Sim Parmanent Band Ho Gayi Hai Apko Apki Sim Wapas Se Chalu Karwani Padegi Par Ab Kehte Hai Ki Ab Ye Sim Chalu Nahi Ho Payegi To Please Ap Meri Sim Chalu Karwa Dijiye
                    Dec 26, 2015
                    Complaint marked as Resolved 
                    My Sim Activate So Thank You Airtel ... Thanks Airtel
                    Airtel customer support has been notified about the posted complaint.
                    Dear Umesh Arora ji

                    My Alternate Number -[protected], [protected]
                    Dear Umesh Arora ji

                    My Alternate Number -[protected], [protected]
                    Dear Umesh Arora ji

                    Ap Kab Tak Mera Number Activate Karwa Denge ?

                    Sir Ji Mujhe Bohut Nuksan Ho Raha Hai So Please Mera Number -[protected]- Activate Karwane Ka Kast Kare

                    Reply Me
                    I Am Waiting Your Reply

                    Best Regard
                    Sudhir
                    Dear Umesh Arora ji

                    Please Find The Attachments

                    Please Send Me Your Contact Number I Discus For My Sim Reactivation Regarding

                    Sir Ji Abhi Tak Meri Sim Activate Nahi Huyi hai Ap Samjhne ki koshish Kariye Mujhe Bohut Problem Ho Rahi Hai

                    Apka Koi Bhi executive Abhi Tak Address Conformation Ke Liye Nahi Aaya Hai Or Address Negative bata Raha Hai

                    Jab ye Sim Mene Puchase Ki Thi Tab To Mera Address negative Nahi Tha Par ab Apke Airtel Officer Keh rahe Hai Ki yaha Adress negative hai


                    Please Sir Activate My Sim
                    Dear Mr. Tatwade,
                    This is with reference to your post dated 11 December 2015.
                    We would like to confirm that we have shared the resolution details with you.
                    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                    Regards,
                    Akanksha Singh
                    airtel presence (airtel customer service team)
                    bharti airtel ltd.
                    airtel.[protected]@airtel.com

                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      R
                      rajivmenonn
                      from Bengaluru, Karnataka
                      Dec 11, 2015
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                      Address: 560100

                      I am extremely disappointed with the customer service of airtel. I am a postpaid airtel user of Mobile(Bangalore xxxxxxx), 4g dongle and dish. Recently I spoke to customer care executive at 121 (december 6th 2.29am interaction id [protected]) He advised me wrongly that to include my wife Kerala number in my Bangalore CUG, my wife have to take a postpaid no from kerala and later mail to airtel for activating cug. After sending mail to activate her new no xxxxxxx. Customer care is calling me and telling that she cant take the no from kerala, since I am in Bangalore and her billing address also has to be the same of my company. I had asked all these questions to customer care many times, before asking my wife to buy new postpaid sim The customer care guys gave me 100% assurance that it is possible. It is pathetic that airtel is making people sit in customercare without knowing the company policies, troubling customers and giving false info. You can track my conversation for the same. Now I either want my wife new sim(xxxxxx kerala airtel) to be included in my CUG bangalore, or transfer her new sim to my name(without we running back for noc and paper work) or cancel it and refund the money300rs. Give either one of the three solutions. Remind you that wrong info was given to us by Airtel customer care
                      Airtel customer support has been notified about the posted complaint.
                      Dear Mr. Menonn,

                      This is with reference to your post dated 11 December 2015.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at airtel.[protected]@airtel.com


                      Regards
                      Umesh Arora
                      airtelpresence (airtel customer service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        M
                        Manjunath Chowdary
                        from Pune, Maharashtra
                        Dec 11, 2015
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                        Address: 517501

                        Airtel 4g data is very poor in access. Very very slow process snd access. 4g data pack is very slow. Its taking time to browse r chat.
                        Airtel customer support has been notified about the posted complaint.
                        Dear Mr. Chowdary,
                        This is with reference to your post dated 11 December 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                        Look forward to receiving the required details at airtel.[protected]@airtel.com
                        Regards,
                        Umesh Arora
                        airtel presence (airtel customer service team)
                        bharti airtel ltd.
                        airtel.[protected]@airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Dear Mr. Chowdary,
                        This is with reference to your post dated 11 December 2015.
                        We were waiting to receive your contact details to enable us to address your concern.
                        Since we have not heard back from you, we trust your issue has been resolved.
                        If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
                        Regards,
                        Anil Sachdeva
                        airtel presence (airtel customer service team)
                        bharti airtel ltd
                        airtel.[protected]@airtel.com
                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          A
                          Awadhesh Jha
                          from Noida, Uttar Pradesh
                          Dec 11, 2015
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                          Address: 201014
                          Website: www.airtel.in/broadband-and-fixed-line/broadband

                          My airtel broadband user id is:[protected]_dsl
                          My subscription plan is 16 Mbps 80 GB per month, but the airtel always changes my plan to 8 Mbps automatically, I have registered complaints several times for this but there is no such permanent solution. Should I file FIR against this?

                          Moreover, the customer care doesn't have any knowledge about the speed and anything. Pathetic service.
                          Dear Mr. Jha,

                          This is with reference to your post dated 11 December 2015.

                          We would like to acknowledge that we are working to address your concern as soon as possible.

                          We will connect with you to get additional details, if required, to resolve the concern effectively.

                          You can also get in touch with us at airtel.[protected]@airtel.com


                          Regards
                          Umesh Arora
                          airtelpresence (airtel customer service team)
                          bharti airtel ltd
                          airtel.[protected]@airtel.com
                          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            S
                            sandeepmjain
                            from Mumbai, Maharashtra
                            Dec 11, 2015
                            Resolved
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                            Resolved

                            Address: Mumbai City, Maharashtra, 400080
                            Website: airtel

                            I am using 4 g airtel sim, , earliar i was using 3g sim and everything was perfect, connectivity and voice clarty both were good, , day i change to 4 g sim, , and when i start 4g voice clarty goes nil to terribly bad and when i shift to 2g data voice clarty is good so my question is when we are paying to airtel for both seperately for voice call and for data service y we are getting only one service at a time and one is good and one is bad in all circumstances i want a quick resoultion and answer on this
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            Airtel customer support has been notified about the posted complaint.
                            Dear Mr. Jain,
                            This is with reference to your post dated 11 December 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                            Look forward to receiving the required details at airtel.[protected]@airtel.com
                            Regards,
                            Umesh Arora
                            airtel presence (airtel customer service team)
                            bharti airtel ltd.
                            airtel.[protected]@airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Dear Mr. Jain,
                            This is with reference to your post dated 11 December 2015.
                            We were waiting to receive your contact details to enable us to address your concern.
                            Since we have not heard back from you, we trust your issue has been resolved.
                            If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
                            Regards,
                            Anil Sachdeva
                            airtel presence (airtel customer service team)
                            bharti airtel ltd
                            airtel.[protected]@airtel.com
                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                              N
                              Npkannan
                              from Delhi, Delhi
                              Dec 10, 2015
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                              Address: 622001

                              I am kannan.My no. Is [protected] .I have recharge through ac on 10/12/2015 Transsection id [protected] but not credited my account .I already talk with customercare .He told that this number is not in use. How can passible 255 rupees recharge this number please take action immdietely change my another air tel no.[protected]. Thanking you sir, N.kannan
                              Airtel customer support has been notified about the posted complaint.
                              Dear Mr. Kannan,

                              This is with reference to your post dated 10 December 2015.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at airtel.[protected]@airtel.com


                              Regards
                              Umesh Arora
                              airtelpresence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com
                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                R
                                rahulk0045
                                from Nagpur, Maharashtra
                                Dec 10, 2015
                                Resolved
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                                Resolved

                                Address: 122011
                                Website: www.airtel.in

                                Dear Team, I have submitted documents for porting my airtel number on 30-nov-15 at sec 39, unitech cyber park, gurgaon office for porting mobile number ([protected]) from mumbai to ncr region, but didn't get any update. As my unique porting ID will expire soon and my mobile in roaming too, so please assist and do the needful. I have visited to the center as well they told me ki "ho jayega". I am not expecting this from Airtel Service.
                                Dec 20, 2015
                                Complaint marked as Resolved 
                                Its done through daily care and dealer communication.
                                Airtel customer support has been notified about the posted complaint.
                                Dear Rahul,

                                This is with reference to your post dated 10 December 2015.

                                We would like to acknowledge that we are working to address your concern as soon as possible.

                                We will connect with you to get additional details, if required, to resolve the concern effectively.

                                You can also get in touch with us at airtel.[protected]@airtel.com


                                Regards
                                Umesh Arora
                                airtelpresence (airtel customer service team)
                                bharti airtel ltd
                                airtel.[protected]@airtel.com
                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                Twitter - www.twitter.com/airtel_presence
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                                  A
                                  Akriti Shukla
                                  from Nadaun, Himachal Pradesh
                                  Dec 10, 2015
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                                  Address: Panchkula, Haryana, 134109

                                  I am using Airtel services from last three months and after one month the device i brought "Hotspot 4G Dongle" goes faulty and i have been complaining airtel for this from last two months(23 oct) and still there is no response from airtel. As my dongle is in warranty period it should be replaced but airtel did not replaced my dongle and now gave a plug-in router which is also not woking properly.This replaced plug-in router is faulty. Airtel is cheating me and not responding properly . I have been paying for the services which I am not using. I want some serious action to be taken against Airtel company for mental harassment and bluffing with their customers and not providing services properly. I have talked to three supervisors name- Mr Satyam, Mr Sayed and Mr. Parmesh, and each supervisor committed that the device will be changed by tomorrow and still i did not get any resolution. I want my device to be replaced and my 4g data to be refilled.
                                  Airtel customer support has been notified about the posted complaint.
                                  Jan 18, 2016
                                  Updated by Akriti Shukla
                                  I am using AIRTEL 4G no. [protected]. Since october i have been facing problem with the AIRTEL hotspot device. And i have been complaining since then and writing to AIRTEL customer support but still airtel is not resolving the issue. Airtel provide me a plugin router which is faulty and for that airtel is charging me .After 3.5 months i got my hotspot replaced and still they are charging me for that, i am also facing billing issue with airtel as i have paid my bill for october and november month still airtel is not updating that and the relaxation on the bill provided by airtel representative is not updated by the company and now company is harassing me by barred-ing my number again and again. I had a word with Mr. DEEPAK KUMAR supervisor who called me and told that he will take care of the billing issue and still airtel barred my no. and not providing me proper service. I had a word with supervisor Ms Lakhwinder, Mr.ARIJIT and he said that he dont knw when my services start working fine.I asked him to unbarred my no. but he said he cannot do it. As the issue is within airtel departments so airtel is responsible for it not the customer(me) but they are harassing me from past 3.5 months as the are not responding properly to my complaints and and charging for services which artel did not provide me. On 28th December Whatever waiver amount airtel supervisor promised to leave they are denying that and now they are making my life hell by barred-ing my number again and again . I have to call airtel every third day so that i can use my internet, I have to beg for the services for which i am paying . I request you all not to use AIRTEL 4G services they will make u suffer until you die and your life will be hell. Airtel has the pathetic 4G services and worst customer support team . There are other 4G services like IDEA 4G, RELIANCE JIO, Vodafone please use these services they are far more better than Airtel services. I want very serious action to be taken against airtel .
                                  Dear Ms. Shukla,
                                  This is with reference to your post dated 10 December 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                                  Look forward to receiving the required details at airtel.[protected]@airtel.com
                                  Regards,
                                  Umesh Arora
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd.
                                  airtel.[protected]@airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Dear Ms. Shukla,
                                  This is with reference to your post dated 10 December 2015.
                                  We would like to confirm that we have shared the resolution details with you.
                                  Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
                                  Regards,
                                  Anil Sachdeva
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd
                                  airtel.[protected]@airtel.com
                                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
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                                    S
                                    sandeep8757
                                    from Gurgaon, Haryana
                                    Dec 10, 2015
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                                    Address: Rewa, Madhya Pradesh, 486446
                                    Website: www.airtel.com

                                    Dear Sir, I have done recharge of Ten rupees and my Mobile no. [protected] account balance was rupees 7.41 and Data balance 10 MB. See attached screen shot presently Data balance 4.95 is available but main account balance 2.1 deducted from main balance which is wrong deduction. Please refund rupees 2.1.
                                    Airtel customer support has been notified about the posted complaint.
                                    Dear Sandeep,

                                    This is with reference to your post dated 10 December 2015.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at airtel.[protected]@airtel.com


                                    Regards
                                    Umesh Arora
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com
                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      R
                                      rahulshah7388
                                      from Ahmedabad, Gujarat
                                      Dec 10, 2015
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                                      Address: 380015

                                      Few days back I have applied to a new broadband connection from Airtel. Please find below my details. Rahul Shah Address: 1st Floor, 40-Shreyas Park Society, Nr, Prernatirth Jain Derasar, Ahmedabad, 380015 Contact No: [protected] A person named Sufiyan ([protected]) came to my home to collect documents and check. I handed him the Axis bank check with amount Rs. 4097 with my ID proofs, Residential Proof and a passport size photo. He informed me that the connection in my area is available and will be done within 5 to 7 working days. Its almost 15 days till then. I received a message from Airtel with Fixedline Account No. [protected] and Installation Order No.[protected] He also gave me a contact no. of team leader - named Mehul ([protected], [protected]) who never attended my call. Now the first person named Sufiyan also don't care to attend my calls. Yesterday a person named Shohaib Shaikh ([protected]) called me and told that it will take other 3-4 days. This is ridiculous approach from a company like Airtel. There is no care for customers. I tried Airtel customer care contact numbers but none of them get me to direct talk with any employee. If my broadband connection is not going to be attended I will need all my documents with the payment check back asap.
                                      Airtel customer support has been notified about the posted complaint.
                                      Hi Mr. Rahul, even I have the same problem which they took money instead check and now its been 36 days without any response from them.

                                      I think we should probably raise these complaints strongly.
                                      Here are some websites from Government which could help you.

                                      www.core.nic.in/
                                      www.trai.gov.in/
                                      www.nationalconsumerhelpline.in/ComplaintFile.aspx
                                      www.india.gov.in/lodge-complaint-online-national-consumer-helpline-portal

                                      Please update if your problem is fixed.
                                      Dear Mr. Shah,

                                      This is with reference to your post dated 10 December 2015.

                                      We would like to acknowledge that we are working to address your concern as soon as possible.

                                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                                      You can also get in touch with us at airtel.[protected]@airtel.com


                                      Regards
                                      Umesh Arora
                                      airtelpresence (airtel customer service team)
                                      bharti airtel ltd
                                      airtel.[protected]@airtel.com
                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      The amount of ₹ 4097 is already debited from my account, and today I am getting a call from appellate office that there is no network in my area. Didn't you people knew this while collecting my documents and amount payment cheque?

                                      When will I receive my amount back?
                                      Do I need to file FIR against Airtel for the same?
                                      None of Airtel employees are concerned to answer my call.

                                      Rahul
                                      Still there is no step taken against my complain from Airtel!!! When will I get my money back along with the documents submitted?
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                                        M
                                        mayank dua
                                        from Delhi, Delhi
                                        Dec 10, 2015
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                                        Address: New Delhi, Delhi, 110055

                                        I hve mobile no [protected] and received wrong bill amount on free internet facility on this mobile no i several time mail to air tel on 121 but they hve always give me reply zig zack type last mail received from air tel is as under for ur further information kindly arrange to justice on my post paid bill on mobile no [protected]. This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
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