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Airtel Complaints & Reviews

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Updated: Apr 21, 2026
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B
Bidhan101
from Kolkata, West Bengal
Nov 27, 2015
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My name is bidhan haldar having airtel number [protected] facing very inconvenience using airtel mobile service. 1.Network busy is very common : previously it heppened many times. Last 26.11.15. 11pm to till now - network busy. 2. Disturbance after connection is another embarrassing situation, call ended up due to weak signal 3. People of my contact complaining that i am unavailable on when they are trying to connect me. 4. Very very weak gprs service - i had been using mobile office gprs package, but very upset with gprse service, (Speed is less than 2kb/s), complain so many times, but no result, though airtel claim via problem has been solved.
My address is uttar saptagram, bishore para kodalia, nimta, kolkata - 700158. I would like to mention that it not only my local area problem but everywhere... The worst mobile network service.
Airtel customer support has been notified about the posted complaint.
Dear Mr. Haldar,

This is with reference to your post dated 27 November 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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    2
    23chinna
    from Ahmedabad, Gujarat
    Nov 27, 2015
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    Hi, My Digital tv account number is [protected]. There is a double charge by technician which was forcefully taken from my servant even after promise made "charges will not be taken for the visit" by calls representative. I have called too many times on 12150 but ended up with no resolution. The worst customer service i've experienced is airtel digital tv. Kindly take a appropriate action on this as the technician has taken the money forcefully from my servant.
    Airtel customer support has been notified about the posted complaint.
    Dear Customer,

    This is with reference to your post dated 27 November 2015.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtel.[protected]@airtel.com


    Regards
    Umesh Arora
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.[protected]@airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
    Dear Customer,

    This is with reference to your post dated 27 November 2015.
    We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.
    We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com
    Look forward to hearing from you.
    Regards
    Akanksha Singh
    airtel presence (airtel customer service team)
    bharti airtel ltd.
    airtel.[protected]@airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      N
      nallasis
      from Mumbai, Maharashtra
      Nov 27, 2015
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      Address: 620009

      Dear sir, I made a request to your trichy(tamilnadu) cantonment office for porting my mobile no [protected] from hyderabad to trichy about 3 weeks back( by 6th nov). Please note I had submitted all my documents long back. Based on the documents and application for mnp my no was disconnected on 21st nov night. I got the sms confirming my mnp request was accepted. From 21st nov till today I am unable to receive/make calls. Whenever I call 59059 for verification they are saying my details were not updated in system, hence they can not proceed for verification. I do not know to whom I should approach. If I call 198 they are saying I should visit airtel outlet where I submitted documents. If I visit outlet they are saying documents were already sent. Please help on urgent basis. I can't afford losing calls anymore. My alternate no is [protected]. Mobile no to be ported is [protected]. Nallasivam [protected]
      Airtel customer support has been notified about the posted complaint.
      Dear Nallasivam,

      This is with reference to your post dated 27 November 2015.

      We would like to acknowledge that we are working to address your concern as soon as possible.

      We will connect with you to get additional details, if required, to resolve the concern effectively.

      You can also get in touch with us at airtel.[protected]@airtel.com


      Regards
      Umesh Arora
      airtelpresence (airtel customer service team)
      bharti airtel ltd
      airtel.[protected]@airtel.com
      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        S
        siva8769
        from New Delhi, Delhi
        Nov 27, 2015
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        Unauthorized bill plan change from 399 to 999 and incoming service termination

        Address: New Delhi, Delhi, 110060
        Website: www.airtel.in

        Dear Sir, I recently ported from Vodafone to Airtel postpaid with 399 combo plan. I noticed a change in plan from 399 to 999 without authorization. So I called their customer care and complained about it and told them to rectify it. But to my suprise the problem not solved and Now I could not receive any incoming calls and my message services were halted. I once again called the customer care no and informed about this. They are saying...
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        O
        omprakash satnami
        from Gwalior, Madhya Pradesh
        Nov 27, 2015
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        Address: Bhopal, Madhya Pradesh, 462026
        Website: airtel

        Sir i am omprakash satnami my a/c no is [protected] sir mere broadband ka jo bill aata hai, wo bahut hi jyada aa raha hai, jab maine connection liya tha to agent na kaha tha ki wo 748 ka plan de raha hai, lekin jab mera jyada bill aaya to maine complain kiya to kaha airtel ki taraf se kaha ja raha hai ki mera 999 ka plan chal raha hai, agar aaisa hoga to mai bill ka payment nahi kar sakta hu, is liye aap is problam ko clear kare airtel agent name- shoaib uddin contact number-[protected]
        Airtel customer support has been notified about the posted complaint.
        Dear Mr. Satnami,

        This is with reference to your post dated 27 November 2015.

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at airtel.[protected]@airtel.com


        Regards
        Umesh Arora
        airtelpresence (airtel customer service team)
        bharti airtel ltd
        airtel.[protected]@airtel.com
        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          A
          Akbar Ali Sajid
          from Gurgaon, Haryana
          Nov 27, 2015
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          Address: Indore, Madhya Pradesh, 452007

          I have made payment of rs800/ cash for my bill of October on 10/11/2015 to tanvi madam o[censored]r collection agency whose landline nmbr is[protected], my payment is not updated till now n I M rcvng msg from airtel to pay my bill, kindly do d need full Akbar Ali sajid[protected] [protected]@yahoo. co.in
          Airtel customer support has been notified about the posted complaint.
          Dear Mr. Sajid,

          This is with reference to your post dated 27 November 2015.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at airtel.[protected]@airtel.com


          Regards
          Umesh Arora
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com
          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            P
            Preeti Bhayare
            from Hyderabad, Telangana
            Nov 27, 2015
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            Address: Hyderabad, Andhra Pradesh, 500018
            Website: www.airtel.in/personal/mobile/prepaid/easy-recharge

            Rs. 246 32000 local mob sec 28 days recharge rs. 249 24000 Local + STD mobile seconds 28 days due same about and nature end up selecting wrong recharge option and end recharging with 246 whcih is local only package. Now Airtel say they don't have option to revert or swap the valence. This is fraud customer. Forcing him to use some service which he don't want.
            Dear Ms. Bhayare,

            This is with reference to your post dated 27 November 2015.

            We would like to acknowledge that we are working to address your concern as soon as possible.

            We will connect with you to get additional details, if required, to resolve the concern effectively.

            You can also get in touch with us at airtel.[protected]@airtel.com


            Regards
            Umesh Arora
            airtelpresence (airtel customer service team)
            bharti airtel ltd
            airtel.[protected]@airtel.com
            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
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              A
              Afnas Mohammed
              from Delhi, Delhi
              Nov 26, 2015
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              Verifying my address since 21-11-15, not yet completed

              Address: 400072
              Website: www.airtel.in

              Hi,
              My name is Afnas, I had applied for a Airtel Postpaid airtel Sim on 21-11-15 from airtel office in Sakinaka Mumbai, firstly i paid 300/-rs and i didn't get any bill or any kind of payment receipt, then after 3 days i went and asked them why is this same not working yet then they gave me a number and said me this is your number and it will be activated tomorrow, after that i use to get consecutive messages saying your verification...
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              R
              ramesh kumar kaswan
              Nov 26, 2015
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              Address: Jaipur, Rajasthan

              Dear Sir I want to say that my parmanet mob number is [protected] this mob num is I have last 10 year but last month I was port in to airtel 1 month I take your service was very good but 24 November airtel was discounted my service sir I was 10 call to costmer car but till time my mob number is inactive pls do my help sir other wise I am going to costmer court Thank you Ramesh kumar [protected] [protected]
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                M
                Madhuban Singh
                Nov 26, 2015
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                Address: Jaunpur, Uttar Pradesh, 222180

                Dear Sir, Maine. 26 Nov.2015 ko saam kareeb 8:15 baje apne paytm id se airtel digital tv ko recharge kar raha tha sab kuch ho jane ke baad bal.kat gaya aur kuch second baad error likh kar aa gaya aur mera airtel recharge nahi hu.so I'm requested u to refund my money in my wallet.my paytm id and email addre. is [protected]@gmail.com
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                  R
                  ratan banerjee
                  from Kolkata, West Bengal
                  Nov 26, 2015
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                  Address: Kolkata, West Bengal, 700050

                  Dated;- 24/11/2015
                  To,
                  Airtel Help desk, Kolkata.
                  Email 4G.[protected]@airtel.com
                  Sub;-Complain for unsatisfactory services
                  Ref.;-My last complain no[protected] dated 19/11/2015

                  Dear Sir,
                  With reference to above please note that the above 4G connection is not giving satisfactory performance since last two months.Most cf the time the system is down.Complain has been made number of times, lastly on 19/11/2015 also complain was lodged.One gentleman mobile no [protected] had visited but could not resolve it.I am compelled to mention it here that from your side there is no followup to resolved the complain which is not expected from a reputed company like you.
                  In view of the above you are requested to solve the problem immediately or else take back your instrument and refund my money.
                  Sincerely yours
                  Abhishek Banerjee
                  M [protected]
                  [protected]
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                    S
                    saini1059
                    from Chandigarh, Chandigarh
                    Nov 26, 2015
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                    Address: Panchkula, Haryana
                    Website: airtel

                    I recharged net pack worth Rs.98/- on 07/11/2015 and received message that 600 MB 2G internet credited in account for 21 days vide your AP-AIRBBU at 04.48 pm but now I received message that my net pack is going to expire at 11.59 pm today i.e on 26/11/2015 where as 21 days will be completed on 27/11/2015. Please clarify
                    Airtel customer support has been notified about the posted complaint.
                    service poor
                    Dear Customer,

                    This is with reference to your post dated 26 November 2015.

                    We would like to acknowledge that we are working to address your concern as soon as possible.

                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                    You can also get in touch with us at airtel.[protected]@airtel.com


                    Regards
                    Umesh Arora
                    airtelpresence (airtel customer service team)
                    bharti airtel ltd
                    airtel.[protected]@airtel.com
                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      B
                      Bhuvnesh Gautam
                      from Delhi, Delhi
                      Nov 26, 2015
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                      Address: 201005
                      Website: www.airtel.in

                      This is Bhuvnesh Gautam, i am having a airtel prepaid sim - [protected] . this number i request to port in airtel postpaid, the airtel executive come to my home on 12 nov, 2015, he also take Rs. 250 /- fee chrages, i gave him my documents aswell . he told me that it will take only 5 or 6 days ... but i think its begin around 14 days ... till now i didn't get anyresponse from them ... can you plz help me in that ... can you let them know what problem they are having to port the number ... they have taken 2 weeks now ... i didn't get any response from them, plz help me .
                      Airtel customer support has been notified about the posted complaint.
                      Dear Mr. Gautam,

                      This is with reference to your post dated 26 November 2015.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at airtel.[protected]@airtel.com


                      Regards
                      Umesh Arora
                      airtelpresence (airtel customer service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        P
                        Pratik448
                        from Haldwani, Uttarakhand
                        Nov 26, 2015
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                        Address: New Delhi, Delhi, 110092
                        Website: Airtel.in

                        I recharged my no. [protected] with 495 from my airtel app. As as per their app 495 recharge fetches me 2.2gb data. I recharged therefore and recharge was successful. I didn't receive the net balance though. I'm attaching two snapshots of the offer on my airtel app as well as the recharge successful msg. Help me at the earliest.
                        Airtel customer support has been notified about the posted complaint.
                        Dear Pratik,

                        This is with reference to your post dated 26 November 2015.

                        We would like to acknowledge that we are working to address your concern as soon as possible.

                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                        You can also get in touch with us at airtel.[protected]@airtel.com


                        Regards
                        Umesh Arora
                        airtelpresence (airtel customer service team)
                        bharti airtel ltd
                        airtel.[protected]@airtel.com
                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Mobile no [protected]

                        What's the status update regarding my concern. I put in a concern on 26th November. I guess four days are more than enough to address any issue.

                        I haven't been benefitted with the Internet benefits yet after even seven days of recharge. This is ridiculous.
                        I haven't received the benefits even after writing several mails to ur so called customer care.

                        Do you really work on any issue or is it just for a writing sake. I think the latter is appropriate in ur case.

                        Can I expect you to atleast address my issue now.
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                          V
                          VISHAL SAXENA
                          from Gurgaon, Haryana
                          Nov 26, 2015
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                          Address: Changlang, Arunachal Pradesh, 792112

                          Dear Sir,
                          I have applied a new Lease line connection for the use of our business. As per the quoation given by Airtel Executive, the Purchase Order, Advance cheques & other formalities are submitted on 10.0815.

                          Cheque of Rs. 39, 000 is cleared in Oct, 15 month. But today is 26.11.15 & I contact to every person behalf of Airtel in North East Region.

                          Mr. Abhijit Chand, Sales Executive, Guwahati, Mob: [protected]
                          Mr. Ajay Kumar Singh, Senior Officer, Airtel Guwahati, Mob: [protected]
                          Mr. Arunil Mukherjee, Customer Support Officer, Kolkata Mob: [protected]

                          I am sending regularly mail & contacting on mobile, but not received any reply from the Airtel.
                          You are requested to please lodge a complaint against of Bharti Airtel to solve the problem & return my money, if not interested to install the connection.

                          Vishal Saxena
                          Namchic Tea Estate,
                          Kharsang, Arunachal Pradesh
                          Airtel customer support has been notified about the posted complaint.
                          Dear Mr. Saxena,
                          This is with reference to your post dated 26 November 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                          Look forward to receiving the required details at airtel.[protected]@airtel.com
                          Regards,
                          Umesh Arora
                          airtel presence (airtel customer service team)
                          bharti airtel ltd.
                          airtel.[protected]@airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
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                            A
                            Anand Aigal
                            Nov 26, 2015
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                            Address: Uttara Kannada, Karnataka, 581314

                            I'm raising complaint with Airtlel which is from Past 6 months which has not been resolved till now, when I raise the ticket after 3 days the ticket is closed stating resolved. I never received a call for the confirmation that the issue is fixed or asking anything about the complaint raised. I reach customer care through there toll free number, through E-mail, reaching out the Nodal officer for my raised queries, till now no one turned up. Requesting consumer court to take serious action against Airtel India for such fake new and improper updates.
                            Airtel customer support has been notified about the posted complaint.
                            Dear Anand,

                            This is with reference to your post dated 26 November 2015.

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at airtel.[protected]@airtel.com


                            Regards
                            Umesh Arora
                            airtelpresence (airtel customer service team)
                            bharti airtel ltd
                            airtel.[protected]@airtel.com
                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              R
                              Raj2312
                              from Pune, Maharashtra
                              Nov 26, 2015
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                              Address: 400708

                              Airtel nowadays are promoting 4g everywhere. If they can't even provide a proper 3g network, then how are they going to give 4g (Their famous tagline - If your network is faster, we will pay your mobile bills for life.) Don't fool around people who trusted you all these years. Fix your problems first and then go for next. My number:[protected]
                              Airtel customer support has been notified about the posted complaint.
                              Dear Customer,

                              This is with reference to your post dated 26 November 2015.

                              We would like to acknowledge that we are working to address your concern as soon as possible.

                              We will connect with you to get additional details, if required, to resolve the concern effectively.

                              You can also get in touch with us at airtel.[protected]@airtel.com


                              Regards
                              Umesh Arora
                              airtelpresence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com
                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                sbhagwan9865
                                from Bhopal, Madhya Pradesh
                                Nov 26, 2015
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                                Address: Bhopal, Madhya Pradesh, 462038

                                I am residing in New Chouksey Nagar, Lambakheda area (Pin code 462038) of Bhopal. A tower of Airtel is existing in my colony. But 3G services of Airtel are not coming from the tower. Instead it is giving 2G services as yet. Airtel is claiming that they are giving 4G services in Bhopal but still we get 2G signals from the tower. Kindly upgrade the same at the earliest.
                                Airtel customer support has been notified about the posted complaint.
                                Dear Customer,
                                This is with reference to your post dated 26 November 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
                                Look forward to receiving the required details at airtel.[protected]@airtel.com
                                Regards,
                                Umesh Arora
                                airtel presence (airtel customer service team)
                                bharti airtel ltd.
                                airtel.[protected]@airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
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                                  Pujeet Saxena
                                  from Delhi, Delhi
                                  Nov 26, 2015
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                                  Address: New Delhi, Delhi, 110017

                                  I Bought a airtel 4g sim on 19.11.2015 but till the date after verification its not activiated .even i paid 250rs for sim . nobody is helping me out for the same.
                                  after manys mails everybody is folling around on this .

                                  Number-[protected]
                                  By the name -Pujeet Saxena
                                  Airtel customer support has been notified about the posted complaint.
                                  Dear Mr. Saxena,
                                  This is with reference to your post dated 26 November 2015. Please share your alternate contact number with us at airtel.[protected]@airtel.com to enable us to assist you.
                                  Look forward to hearing from you.
                                  Regards,
                                  Umesh Arora
                                  airtel presence (airtel customer service team)
                                  bharti airtel ltd
                                  airtel.[protected]@airtel.com

                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
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                                  I had Airtel 3 G plan 250 for 1 GB.In june I had call to customer care and told him to deactivate my 3 G Internet pack.They told me ok...it will deactivated.After that i close my data connection..and not working with mobile data .suddenly in november bill i think to check my bill and i saw they cheater people have charge 3 G pack price..250 every month from June to Nov.From june to november i have not use any data even a kb.How can u people do like this.

                                  Feeling cheated such badly...what should I do...Very bad
                                  Airtel

                                  Rabish kumar
                                  [protected]
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                                    J
                                    Jince Joseph
                                    Nov 26, 2015
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                                    Address: 560071
                                    Website: www.airtel.in

                                    Dear Sir/ Ma'am My SIM CARD with AIRTEL registered under [protected] has not been working for the last 3 months, yet instead of replacing the SIM, they continue to send me bill for the last 3 month. I have written and spoke to several customer care officer yet there is not resolving this issue. as im out of station im unable to go to the store directly and replace the SIM, however My father has a signed letter of authorization, as well as all documents to prove its legitimacy, however they refuse to accept it. Without a working SIM, I can not do any online transactions as all my back accounts are linked to this SIM. they have now send me a 48 hours notice to clear the bill, or face termination. As i've been on international roaming, due to a company assignment, they have been aware of the fact that i am out of the country, yet they refuse to resolve the issue. Please look into this matter with urgency.
                                    Airtel customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    This is with reference to your post dated 26 November 2015.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at airtel.[protected]@airtel.com


                                    Regards
                                    Umesh Arora
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com
                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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