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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 1691

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V
vcponraj
from Tirupati, Andhra Pradesh
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My complaint was not resolved

Address:Tirunelveli, Tamil Nadu, 627425

Respected sir/madam My complaint Ref no: CBDM[protected] registered on 02-oct-2015. I have called the customer care Thrice for stopping my daily pack Rs 2. but they told to try *129*4# to stop it. but there is no option to stop the daily pack. next time i called to the customer care and told the problem they told to try *000# to stop the one day pack, even this did not work. once again i called to the customer care for stopping the daily...
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V
vroon
from Noida, Uttar Pradesh
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Customer faced extra bill of internet

Address:110051
Website:www.airtel.in

After Being Such a Loyal Gold Customer, still being cheated by airtel. called Everwhere for my complaint, Customer care, Nodal Office, appellate People, If I talk about resolution, that Zero. Airtel is loosing one customer and i m getting any positive response. manager are not coming on call. Complain[protected] [protected] Name- Varun Kumar Mobile -[protected] relationship number -[protected] Interaction ID- [protected] -Harsh...
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K
kaushlendra135
from Mahoba, Uttar Pradesh
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Wrong deduction of balance for internet browsing

Address:Sultanpur, Uttar Pradesh, 222302
Website:www.airtel.in

My mobile number is [protected] and rs 338 was deducted from main balance as a charge of internet browsing on 5th oct 2015 at 16:15 instead of balance deduction from netpack balance. From that day, customer care always telling the refund of balance within 24 hrs and even within 4 hrs, but all complaints were closed without any resolution. It's like begging your own money from company. Is there any solution or only port out?...
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S
shindeanmol3
from Pune, Maharashtra
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Complaint about not giving services which you have committed

Address:Thane, Maharashtra, 421301
Website:www.airtel.in

Hi team, I am new Airtel customer of your MNP plan. My details are as follows : Name - Anmol Shinde Mobile NUmber - [protected] Plan - MY Plan 499 Changed to Airtel in July. I have raised this query many times to Airtel customer care. I cant wait now. Airtel have fined me late payment fee for bill of September. Query : At the time of MNP from Vodafone to Airtel following offers given to me as MNP customer : 1. 900 Local minutes 2....
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Lokesh_Chandrakar
from Mumbai, Maharashtra
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Deactiveted mobile no just after amount recharge

Address:Hisar, Haryana, 125005

Dear Sir/mam I have recharge amount 150/- on my mobile no [protected] on dated 30th Sep'15. I have received recharge message also on same mobile no. On 4th Oct we have received message "SIM card registration failed" then we have talked with customer care, on advise by him we have changed SIM from Airtel office Hisar. Now I Have received call from airtel regarding "Number can't be activated and asking to deposit new SIM". My complaint is...
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K
kRitesh6
from Darbhanga, Bihar
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Data wrongly cut

Address:841437

Sir I am use 3g data dt 09/10/2015 time 7.40am via mobile but data cut 270 mb this is totelly wrong debit in my data balance I want to lodge a complain in calling 198 customers care complain no but my complain not accepted and refused by sinior....
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R
rohit rana1991
from Noida, Uttar Pradesh
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Harassment faced

Address:New Delhi, Delhi, 110039

Dear sir
i rohit rana using your airtel no.([protected]) from last few years. But i faced soo many problems. Airtel company cut automatically my phone balance.I compalint for it soo many times but i didn't get sollution. I recharged my no. On 7/10/2015 amount of 250rs. But now in my phone have zero balance. Never i use internet and other value added services.I don't know why they apply unauthorized charges to me.
Sir...
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S
Sear
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Data issues

Address:110030

I am still not able to use my interet each time i called got an incorrect information no help given by the represntatives fake information and promises made each time i am extremely depressed this time with the services and the assistance provided. No help given till now csr's kept saying request in progress wait for next 4 hours i dunno wats going on....
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Address:Moradabad, Uttar Pradesh, 244001
Website:airtel.in

This is regarding verification and activation of my mobile number which I have ported from BSNL to Airtel . The SIM has already been ported to Airtel and is having signal but no outgoing and incoming call/message are allowed on the number. I discussed the issue with airtel customer support for which they suggested to 59059 for number verification, I as per their tried the same but in vain. I again contacted airtel customer care with the issue...
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S
sajeevdude
from Coimbatore, Tamil Nadu
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Prepaid sim deactivated

Address:641009
Website:airtel.in

Hi, I have been using Airtel prepaid number- [protected] for more than 8 years. I was travelling abroad last few months . Now the sim card is deactivated due to no outgoing calls . When i went to the store for clarification and reactivation, their attitude was only indifference . I believe TRAI does have guidelines on this and found few as below. There shall be no deactivation if the balance in prepaid consumer account is Rs.20/-...
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P
Partha P
from Hyderabad, Telangana
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Money deducted from debit card but no recharge

Address:Rangareddy, Andhra Pradesh, 500072

I was trying to recharge my Airtel phone number ([protected]) with Rs. 150 through debit card. Number falls in Telangana circle. However money got deducted from my account and recharge did not happen through. Please initiate refund for the amount so that I can recharge again. Regards, Partha Pratim...
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Address:600064

I have been using Airtel 3G dongle for three years and i got a call from Airtel for an upgrade to 4G and they have promised me the same plan and tariff will be applicable to 4G. I have purchased Airtel 4G SIM and 4G device from Airtel Service centre. Since then 4G is not active on my number([protected]). 1) Spoke to 121 and 4G technical department. No one knows why 4G is not getting activated. They blamed my device. I tried on different...
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Y
yoge0301
from Noida, Uttar Pradesh
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Fraud no. 9958310236. Call n take my ATM detail personally.

Address:Gurgaon, Haryana

Dear mr.mere pass pepsico comapany naam se phon aaya or mujhse bola ki aap 6800rupees ka inam jeet gye h aap hme apne ATMcard no. & atm pin de do hm aapke account me 6800 Rs transfer kr rhe h . mujhe lgta h ye no.fraud h .plz sir take action.....
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R
Rikhil Jain
from mumbai, Maharashtra
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Company wrong recharge airtel

Address:Mumbai City, Maharashtra
Website:airtel.in

1.On daily basis i was getting the messages from airtel for an offer of 1GB + 1GB 3G data free for Rs 297 for 28 days. 2. Yesterday night i have received the same sms, so i have recharged with Rs 297 and didn't got any benefit instead i got the benefit of 2000 local A2A mins for 28days. 3. Today in the morning i called upto the customer care and they were of no help. Attached are the screenshot of messages. I feel I have been cheated.Pathetic...
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R
rakhi.chhettri
from Chennai, Tamil Nadu
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Broadband installation not done after payment of the installation fees

Address:Bangalore, Karnataka
Website:Airtel

I registered for Airtel broadband connection on 30th of September 2015, and as expected got a call from a representative Nagraj- [protected] on 1st of October, he came to my place and first thing he asked, madam payment??.. he took my documents required. After that day he has been ignoring my calls, i called customer care airtel and they too are least bothered i call them like 4 to 5 times a day. the only thing they say is "we will raise...
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Wajahat Iqbal
from Gurgaon, Haryana
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4G Services provisioning

Address:Hyderabad, Andhra Pradesh

Mr Mittal I am not happy at your Company 4G services launch in India.I am an NRI who is on business trip to Hyderabad (AP) and 5 days back purchased a new pack of 4G from the retail dealer in Hitech City (Madhapur).Later I come to know that the Service is not getting activated because your Sales Team has sold me a pack with a wrong SIM number and wrong Mobile Number.The case has been registered with the local Airtel Sales Team but no response...
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Address:Bangalore, Karnataka
Website:www.airtel.in/broadband

Hi, This complaint is regarding Airtel Broadbrand Account No: [protected] and Fixed land line number[protected]. Escalation No - [protected]. Internet connection was setup in our home on 30th September night. It worked for that night and did not work from next day afternoon i.e. on 1st October. We called the customer care and the technician came and fixed it on that night. It again worked only for about 12 hours and did not work again...
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D
devendra kumar1979
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reversal/settlement of amount paid against charged to a different number

Address:Kanpur, Uttar Pradesh

Sir, i want to inform u that on 07 Oct 15 1700 hrs (appx) i made a recharge of rupees 350/-to wrong subscriber [protected] in place of right subscriber number [protected] through a retailer. Immediately after the recharge i realizes the fault and same matter informed to call centre. They informed me to send a msg in specified format.i did the same and got this reply .Circle detail is not found in the system for wrong subscriber number [protected]...
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5
5600
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor internet network

I live in virar east ( phoolpada ) and have been facing problems with the 3G internet networks issues.I have take one of the expensive plan. But unfortunately Airtel is not bothered to resolve the issue even after numerous calls n complaints just giving lame excuses if network issues. How are they being given license for higher networks when their existing networks they r not able to service......
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S
surendran s
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Applied for porting 2 weeks back.... Still not operational

Address:Chennai, Tamil Nadu
Website:www.airtel.com

I applied for porting on 21 Sept and till date my number is not active. My Complaint ref no. PR[protected] on Airtel site Dt:06/10/2015. The complaint not resolved but shows status closed. Been to the airtel showroom number of but no result. Yesterday again 07/10/2015 i was given new sim and was told will be activated in 4 hours... Airtel staff playing blame game and giving me different numbers to call and know that status....
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