Airtel Complaints & Reviews

Hi my name is Chetan. I hv a Airtel post-paid connection contact number [protected]. I had network issues always unable to access internet. I complained thm at outlet made me Chang my sim card twice and wen prob contd advised to Chang the plan. I changed to 4g 1999 plan nw my phn wil always be not reachable and internet doesn't work at al stil I'm getting the same bill amt. Evn aftr complaining repeatedly thy say it wil be resolved bt nothng changed frm 15days. I askd thm to change it to previously plan tat also dint happen no response at al but my outstanding bill amt is 4300.

We are one of the Regiments of Indian Army stationed near Jaisalmer. We have taken a CUG connection of postpaid airtel for multiple users in the month of December 2012. 91 users are active till 14 Oct 2015. We got a message on all active numbers on 14 Oct 2015 that pay ₹ 215136 otherwise outgoing facilities will be closed. We contacted the concerned airtel representative. He assured us to come to our place and resolve the issue. But before he would come next day the outgoing facilities had been closed in the morning of 15 Oct itself. He said there are some unpaid amount pending from June 2015. We had shown all the required receipts. Then they said the bills are pending from February 2015. We had shown all the required receipts. After that they said show us the previous year receipts. We had shown all the receipts from December 2012. We have co-operated in every possible way from our end but they are not responding. Also their behaviour is very rude and they are adamant on not starting the numbers. But at the same time not giving any detail. The numbers are still not working neither they are replying to our queries. Last month bills are also been collected but no representative is coming to collect it. We are ready to resolve the issue and if there is some pending amount then we'll pay it if shown the correct details.

On july i had taken this 4g wifi router and airtel promised to give 5mbps min. speed after 20 days the speed was very low and i also raised 2-3 ticket of which they are saying it will get ok and then suddenly after 2 months they it cant work there is some upgrading done in airtel and now they are saying me to recharge once my plan is used so its CHEATing

It has been...a month here and there, i'm dissappointed about the service of my prepaid connection. The network gets often cut and it makes me, disturbing so lot. Today i had a bad experience that i wasn't able call someone and also not able to get calls, due to some issue from their part.This wasn't informed and also the issue made my time waste a lot.I hope, some good reply will be provided.Thank you

My mobile number is [protected]. I am using solitaire 999 plan and 650 plan for Internet from March 31st 2014. My 999 solitaire plan has 4gb of 3G data and 650 plan has 3gb of 3G data after 3gb the Internet speed will be reduced. But from March 31st 2014 onwards I am getting only 3gb of 3G data, where is the remaining 4gb of 3G data has gone? But I have paid the bill for last 16months for that 4gb of 3G data. Can airtel please give a explanation and solution for this?

Disappointing and unpreparedness approach of your Sales Team in Bangalore!! I was contacted by one of your executives, Alex to provide the assistance on new Broadband connection. I asked him to check the feasibility and other things before sending the executive to collect the documents and connection fees of Rs. 1, 000. The very next day, Saturday, 17th Oct, the executive came at my place to collect the docs and fees and told me that the installation will be done on Monday, 19th Oct. Since then, no installation was done. Today, when I contacted the Customer support over the phone, I was told that the installation request has been cancelled as the port is damaged in my area. No one bothered to call and inform me and I have been waiting to get a connection, Ridiculous! Complaint Reference No# 60844532 Fixed Line Acct # [protected] Please arrange for a refund. The bank account details have already been shared with your E-mail support team.

The details of the transaction is mentioned below: Order ID: -FCVW[protected] Transaction Amount: Rs.200 Operator Transaction ID: [protected] Recharged Number: [protected] Date:[protected] on site freecharge.com i entered wrong number so the recharge was done on others number . kindly refund the amount into my freecharge wallet. contact me : [protected]@gmail.com

I have been using Airtel 3G prepaid dongle since 2011. The service was good. This Year I have been facing multiple issues with recharge. 1. The Airtel 3G Online recharge for prepaid is not working anymore. 2. I went to Relationship center, they ask me to recharge from Reseller. The Reseller recharge it but still its not working. I went multiple times to Relationship center to get help, even went to different locations as well, but the people there are rude. They told they cannot help. 3. All I want to know is the balance in my 3G dongle and why it is not working after recharge. 4. I call up the call center ([protected]) many times (more than 100 times) I never got connected to dongle dept. they keep transferring my call from one dept to another. THEY MENTALLY HARASSED ME. I AM NOT ABLE TO CONCENTRATE ON MY WORK ANYMORE. SPEND HOURS JUST TRYING TO GET HELP AS AM USING AIRTEL BRAND. BIG MISTAKE OF MY LIFE.

Dear Sir, I was promised during the purchase that I will be getting the double data. Also I have got the confirmation email. Still even after exhausting my current avaiable data; the company has not started my free data package. As usual they are not picking up my cell phone; not responding to emails.

Airtel, I am Pooja Kapadia. I bought an Airtel SIM card with no. [protected] three days back. I am still waiting for it to get activated after being told that it'll be done in a day's time. This is the most unsatisfactory service I have ever received from you, which makes me want to never use it again. Sincerely, Pooja

Team, Myself Arun from chennai. My Airtel DTH acc id: [protected]. I have been using this for nearly 6 years. Past 3 days 8 tamil subscribed channels was not viewable I registered a complaint to airtel dth cus care on 22 Oct 11.15AM and they promissed me to rectify it before 22 Oct 6pm. But they didn't, again I made a complaint 2nd time @ 5.30pm they promissed it will be recitified by night 22 Oct 11pm. I waited till next day (23 Oct) 10am. I made a complaint 3rd time 23 Oct @ 10am, again they are saying it will be rectified by 6pm. They are just providing me standard reply " Sir we will get back to you" but i didn't received any call from airtel cus care people. Airtel is provividing such a worst service. Please look into this.

Sir we live in village devbugh where only airtel network is working airtel network tower is only 500 meter from our village, still we recieve very weak signal and no 3G coverage, as the tower is 3G enabled . this is giving us lot of problems

Dear All, I am making payment against my Landline before due date but the same is not getting updated on time. i am complaining to Appelate, Mr. Vittal post that the same was getting updated and they are giving assurance that this activity wont be repeated. but I am fed up now with their responses. 4th time continuously this happened and even this time no body is bothered to revert my email.

Airtel is giving 4G challenge and promoting there 4G network but I believe they forgot about rest of the customer I have been using Airtel 3G dongle since 3 years and after this fraud company called Airtel launched 4G I see that my 3G speed has reduced. I dont know what they want us to do move to 4G by giving slow speed in 3G then its there mistake we have other connection which are much better than Airtel in 3G rather than going to 4G in Airtel. Big mistake using the Airtel service I am going to buy another operator connection and will through this Airtel dongle in garbage were it deserves to be.

Sir, I have given request for MNP from Airtel Tamil Nadu circle to Karnataka circle. Twice i have given the documents and also Nodal team confirmed that they have done verification but still MNP is cancelled. I escalated to Nodal team again but simply they asked me to give the documents again. I sent email to appellate authority also but no response from appellate. Please look into this and give me solution for this. Mobile number:[protected] customer care SR: SR65210954 Nodal Ref: [protected] Ram Prabhu

Installed service for Airtel 4G service last week if sept 2015... the service was stable only for a week or two...after which...I get network connection available fir 1-2 hrs and the rest if the day . There are no connection. Please do not repeat the same mistake I did. Even the c.care response is..."We cannot do anything related to network problem "

I hv asked for new connection one month ago..m using vodafone right nw..i told them to giv me nano sim often n often..instead that they send me regular sim n told me to cut n put in phone..but on my requesting they told me to giv new sim but after that they didnt rep and even they were not picking up the phone..so at that time i send them massage to cancel connection..bt after month they send me bill of 2000..n after talking vth every level of airtel they are not solving my que...

Dear Team, I am an Airtel Customer from past 5 years with Relationship No [protected] (Mobile No : [protected]) and Relationship No [protected] (Mobile No : [protected]) . I had given for Portability 1 Reliance Prepaid No : [protected] for Portability to Airtel Postpaid under 1 of Company schemes. We provided all the relevant documents and received messages from Airtel stating your Request is under process, Address Verification was over, documents verification was over and reliance services stopped effective 21st Oct 2015 but there was no message from airtel on new SIM to start services nor there was any network on the NEW Airtel SIM given to us by your agent, frustrated we called up the agent many a times he was like documents gone to HO and will take time, we called up Airtel Customer Care, that was where we came to know that the SIM Card provided to us and the SIM No mentioned on the Form by the Agent was Mismatch, they told us only Tele verification was pending but upon further inquiry by myself I came to know that the SIM No were varying, the agent is not ready to accept his fault at all, we told the agent to show us xerox of Form we told him to provide the No he mentioned on Form he couldnt provide that too, we visited a near by Airtel Gallery and confirmed that the SIM no mentioned in your records and SIM No given to us are differing, We fail to understand such carelesness by your agent and especially when we are taking a corporate plan under portability request where existing service provider has already stopped providing services. why should we suffer loss of service from both existing and new service provider for a mistake of your agent. and the gallery also couldnt solve problem and gallery is advising us visit big gallery with documents and put loss SIM Request and apply for a fresh SIM with NC and all. WE do not expect such BAD SERVICE to an OLD and Loyal Customer like us especially when we have also been regular in our Bill Payments and have referred services to Other Customer Below is my alternate No Please contact me on below no for resolving the issue Kindly resolve the Issue at your earliest without further delay and send your person with an activated SIM Card or activate the Services on the SIM that is available with us We have the following SIM Card with us[protected]U whereas your records might show a different SIM No. Please activate services on the above SIM with said plan and intimate us immediately. Regards CA Dhaval R Sarvaiya (M) [protected]

I have been the user of airtel for last 8 years or so usong the same number. The company decided to just disconnect my number without giving me any prior caution or warning for the same. As per their own terms and conditions they are to provide me a grace period of 15 days. Custumar care is so irresponsible... They just act like robots without understanding the problem.

My number [protected] This number you customer care send message ( app ki connection late time app ki document paryapt nahi he ) But I am all ready two time summits my all document. Three time you send this message (app ki connection late time app ki document paryapt nahi he ) So three time I am going you r service central and check my sim and answer ( app ki sim kharab ho chuki he ). My number ([protected]) is 10 year old . Time to time I am pay to recharge amount. All my family and friend calling use for this number ([protected]). I am not happy for this air tel service. MY contact number ( [protected] / [protected] ) Please call this both number