Airtel Complaints & Reviews

Dear Sir, I am a consumer of Airtel Digital TV (Customer ID: [protected]) for several years and using yearly pack for recharge. This time two days before expiring the package, I have again recharge with the annual 10m+2m Value prime pack. Which suppose to be activated before expiring my pack. However, I received a message that my package is not been activated and there will be daily charges apply to my customer ID. After informing the same to airtel customer care, they said that they resolved the issue and activated my package. But in the meantime they have deducted charges on a daily basis and suspended my account on temporary basis due to low balance. And only way to remove temporary suspension is to again recharge my account even through One year premium value pack is activated. The whole balance deduction happened due to airtel technical fault but as a customer I have to recharge to get back to my service. And no information about minimum balance for annual package was given during the recharge process. Therefore, I am informing you to kindly look into this issue to help me get back to service as ASAP Thanks, Pavel [protected] naiya.[protected]@gmail.com

I got call from air tel Karnataka on 06th Oct 2015, they offering 1.2p/2s call rates for 3 months and 100sms free/day for 3 months as MNP retention offer, recharge 13 rs within 24 hours will be get this offer. I'm recharge 13rs within 24 hrs but not get the offer. after I contacted airtel cc via air tel app and they tell there is no offer for 13rs and they refunded 13 rs. I really dissatisfied with air tel and I'm decided port out but my UPC has near to expire. now I'm using that airtel Num for only incoming calls. [protected]

I had an airtel number [protected] maharastra circle. i disconnected the number sometime later in the year of 2013. currently though i request you to kindly provide me with details of my outgoing and incoming call logs on the same number in the month of january and february 2013. i realize that with the number being discontinued it would be extremely difficult to do so but it is actually quite an urgent matter and i need the call logs as soon possible. whatever solution you can offer for the same or advice at how i could go about it would be appreciated. u can email me back at [protected]@gmail.com. kindly feel free to contact me if required but do provide me with the solution or the call logs soon. i am attaching my pan card as proof of my details which you will find correspondingly matching with the phone number details. anticipating an early favorable response.

Hi, This is to inform you that i have been charged 5Rs daily for celebrity wellness mall pack since mid of july, this service got activated by fault at the very moment i send a message for the deactivation of service. after that i spoke to customer service they assure me that it will be deactivated in one day but till now no action has been taken. This kind of service is not acceptable by such a reputed company, if you dont solve the problem i will port to some other network. my phone number is [protected].

Respected Sir, I was having one post paid connection of Airtel Having Mobile Number [protected] I had Made a Cheque Payment of 12000/- dividing the payment in this way 8000/- [protected] and 4000/- [protected] but they have not adjusted that payment now they have disconnected my number [protected] where as my Other number [protected] i have already gotten it Ported to Other Operator Kindly adjust my amount and let me get ported to some other operator because AIRTEL Billing Issue always prevails

मैंने अपना नंबर (+91-[protected]) एयरसेल से पोर्ट करवा के एयरटेल का प्लान लिया और उसी में मुझे गलत प्लान बताया।और अब दो महीने से मुझे बिल भी नहीं भेजा और फ़ोन की सर्विस भी बंद कर दी है। बताओ मैं क्या करू। कृपया करके जल्दी से कोई सुझाओ दे

I have take a 4G WIFI Connection around 3 months ago. Every thing worked well till about a week ago, i started facing tremendous problems with the connectivity, now its been 4 days i do not have connectivity at all. I made several calls to customer care also sent them an email but no response from them. (Email sent on 16th October -Reference no OT[protected], i havent received a single call or reply from them till date. I need an urgent service done to check what is the issue of the connectivity Airtel Number:[protected] My contact Number is [protected]

My name is pulkit khurana using you airtel 4g dongle my dongle no. ([protected]).The problem is that you have sent me a bill of mine number which is not scheduled as per my plan as in my plan after 3 months the bill has to generated by your company so please solve this problem quickly.

My cell phone is stolen on[protected] at around 10:50am with a SIM card issued by Airtel. My contact number of the stolen SIM is +91 [protected]. Please block the SIM as early as possible to prevent any type o[censored]nauthorized usage using the same. A complain (general diary) was lodged at Sealdah police station. Please take necessary actions asap.

Dear Concern, I requested to port my number [protected] from Vodafone to AIRTEL to Airtel Representative in HCL Technologies, Manesar. He provide me the wrong SIM. I connect with customer care they provide me SIM No. which doesn’t match with SIM No. I have. Please resolve the issue my Important no is out of Service, Please look into this on urgent basis.

My name is ashishpal singh and my airtel no is [protected]. i was having a plan of 75rs per month. then all of a sudden my plan was changed to a plan of 1599rs per month. i got this message on the morning of 20 oct 2015. but i never called to change a plan or i never told to switch my plan. i had a word with their customer care representative sushmita she gave me interaction id [protected]. i mean how can some one change the plan without my consent. please help asap.

I have purchased Samsung Galaxy J7 from flipkart and there is double data offer on this phone. as per terms i have inserted airtel card first to avail the offer. i activated offer on my number [protected] from www.airtellive.com\offers. it was activated also as i received message confirmation. i called customer care and asked about recharge amount on which double data will be activated. they asked me to recharge with 199 Rs. 3G 1GB data for 28 days. according to double data offer and customer care executive i must get 2 GB 3G data for 28 days but nothing is given. after 1 week they are saying you won't get extra benefit. They are really cheating and not answering properly. They are putting calls on hold and after some time they are disconnecting it. please help me and take some actions. Thank You.

I recharge rs.15 thinking it would recharge my balance but instead recharge for 22 minutes std for one day validity. i recharge rs 19 for call rate reduction but it did not do its thing. I think by doing 'secret' policy and procedure, company would extract unjustly huge amount from the public who used logic. please take heed of this and respond for common good.

I have applied for airtel postpaid in august month. i have filled up the application form and provided all document with name JITENDER VERMA. however, when my bill was generated i found airtel have registered my name as JITENDRA BBHAGIRATH VERMA. this is my corporate number and i am getting difficulty in reimbursement. on 12oct, i asked airtel to change my name, they ask me for fresh documents, i replied that its your mistake so do it by your own, i have already provided document. i have provided them the documents on 12oct and asked them not to deactive my number. still i found my number deactivated on 18th oct till 19th untill i requested them to reactivate. they deactivated my number without any prior calling to customer, instead of providing all documents. this is mental harassment. pls take suitable action against them.

Hi, i went to the airtel store in kolkata city center 1 to get micro sim for my existing number ([protected]). the service representative helped to get the paper work done and gave me the new smart sim after a payment of Rs. 25/-. so far the micro sim is not yet activated. can you pls help.

I'm using Airtel number for past 7 years, now i want it to convert it as Postpaid and I requested MyPlan on mid of September through Airtel website. After that Airtel customer care persons called me and told "we will send executives to your work location to collect documents as soon as possible and your number was converted into Postpaid within 2 or 3 days after the verification of documents". But no one have arrived to my workplace. I had decided to switch my network so I sent a PORT request, again I received call from Airtel and the same got repeated as before. Finally I went to Airtel Express Outlet near to my residence and submitted my documents on 10th of October. They told me within two days your number will be converted into Postpaid.And I paid 300 for Activation. But its not converted into Postpaid tillnow. When I called the store to ask the reason, they told that the documents were submitted to airtel, so please contact 121. Finally I received message on[protected] as the process was initiated within 72 hours your address verification will be finished. But no one has came to my home for verification and on[protected] i received your billing address verification was failed So, your prepaid number was not converted into postpaid. I asked the reason from 121 and Store where i submitted documents, they are directing to vice versa. I dont know what is status of my request and what happened to the amount I paid. I never expect this kind of worse response from Airtel.

This is regarding the Airtel Landline/Broadband connection I had bearing Number: +[protected]. I called up Airtel on 7th August and requested for cancellation of my Landline/Broadband. Airtel requested me to provide 24 Hours to solve my issue, if not they will proceed with disconnection. The informed me that the speed cannot be increased beyond 8 Mbps hence i asked them to proceed with the cancellation. Airtel informed that the incoming will stop and within few days the line will be disconnected. In the month of September i received pro-rated bill and made the due payment. In the month of October I again received a bill of Rs.1651, which got auto deducted from my card. This is not ethical behaviour by Airtel and they need to refund Rs. 1651 at the earliest.

Except whtsaap i dont use any App of internet, 11/10/2015 i have check my data usage and i have consumed 339 MB, after 1 week i have check again and msg i have got ki i have consumed 1600 MB . How could b this possible when apart of whtsaap i dnt use any internet aap and i don't even any downloading . I would like to back my net pack which you have detect without using net whether it was mistake or you usually do with the customers . Pls take this case on priority .

I have done a recharge on 13th Oct with 259 inr amount through Paytm on Mobile no [protected]. you can still see that in front of this amount it has written Local 28400 sec (screen shot of the same is also attached), but after recharge when i am using the call on some non airtel network my mane balance got deducted. after checking i got to know that from this recharge i got A2A 28400 secs and not on other mobiles. when i called to customer care Mr. Utkarsh firstly was asked to call after 4 hours becasue system was not working when i insist to transfer the line to someone senior then he transfered line to Mr. Mahender who told me that i should check before recharging that what in actual i got to know and when i discussed more with him he told me that if i have some more problem please visit to any near by airtel office? can someone please help me out what wrong i have done by recharging through Paytm and why these peoples in customer care are talking like this??

Airtel sales guy in City Center 2 convinced me to convert prepaid to post I warned not to mess with the no he said it wont take much time and I will get 60GB 4G. So I applied on 16th Of Oct 2015.
After Successful verification on 18th morning got SMS that says conversion will start shortly then my prepaid sim got deactivated.
Then I have waited for 25 hours - till the activation has is pending for my Airtel no [protected].


I cannot take official calls from yesterday
I cannot do transaction as my no is associated with my banks .
I could not receive official courier.

I did not expect this harassment from Airtel. The guy who took my docs and photos and said only 2/3 min the phone will be deactivated - now cannot say when it will get done. He gave me his boss's no who actually ask me to wait only.

His no: [protected]
his senior's no:[protected] & [protected]

Please do a serious step to activate my no. I cannot loose my no [protected].